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Air Canada worker among 9 charged or sought over record airport gold heist

"This particular theft has become the largest gold theft in Canadian history," said Peel Regional C…

Alexandra Bacon   


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1 min read

An Air Canada plane had to divert and was delayed 3 hours after a 16-year-old assaulted a family member mid-flight, police say

An Air Canada flight landed about three hours late after it diverted to Winnipeg when a 16-year-old…

Pete Syme   


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2 passengers were kicked off an Air Canada flight because they refused to sit in seats covered in puke

A woman who said she was a passenger on the flight claimed two travelers got escorted off the plane…

Maria Noyen,Jordan Parker Erb   


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3 mins read

Airline employees share 10 tips to minimize the risk of losing your luggage during this summer's flight chaos

Insider spoke with two employees at the Toronto and Vancouver airports about their advice for trave…

Hannah Towey   


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Air Canada apologizes after 2 passengers were kicked off a plane for refusing to sit in a vomit-covered seat

The passengers "clearly did not receive the standard of care to which they were entitled," an Air C…

Jordan Parker Erb   


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3 mins read

An Air Canada flight attendant of over 20 years says she's never seen employee morale this low — even after 9/11 and the peak of the pandemic

"It just feels like we're being set up to fail at every turn," an Air Canada flight attendant of ov…

Hannah Towey   


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Air Canada employee describes what it's like to work at the Toronto airport amid mass flight delays and cancellations: 'It's a mess on all sides'

"Everybody's overworked," the employee told Insider, adding that some workers are on the verge of q…

Hannah Towey   


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1 min read

Air Canada lays off 1,700 employees as a part of its COVID-19 mitigation and recovery plan

As a result of these system-wide changes, there will be a workforce reduction of approximately…

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Flight attendants are working up to 4 hours on the tarmac without being paid all while dealing with 'irate' passengers as summer travel chaos rages on

Most airlines only pay flight attendants for time spent in the air, even as mass flight delays stal…

Hannah Towey   


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2 mins read

Air Canada passenger trying to find his lost luggage made 76 phone calls but only got through to an agent 3 times

Justin Cox's luggage was left in Toronto after he flew with Air Canada to Texas on June 29. Since t…

Ryan Hogg   


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3 mins read

Hannah Towey,Sam Tabahriti   


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An Air Canada passenger says he was left furious after being served in business class by a flight attendant who didn't speak French

Jean-Pierre Beaudoin told TVA Nouvelles he was informed that an English-speaking flight attendant w…

Ryan Hogg   


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4 mins read

I worked at Air Canada for over 7 years. Here's why this summer drove me to quit.

"It's just madness," an Air Canada worker recounted. "The only thing you know is it's either gonna …

Hannah Towey   


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A mother says her 14-year-old daughter was stranded at Toronto airport after Air Canada canceled her flight home: report

Air Canada said it gives priority assistance to young passengers but was dealing with unexpected fl…

Kate Duffy   


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Air Canada was right to revoke a colleague's flying privileges after her daughter complained, flight attendant says

An Air Canada flight attendant told Insider the woman who complained about the airline's service sh…

Ryan Hogg   


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Air Canada is refusing to compensate passengers for cancellations thanks to a policy that lets them call staff shortages a safety problem

Air Canada introduced a policy during COVID-19 that allows employees to classify flight cancellatio…

Isabella Zavarise   


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Southwest execs reveal the reason the airline doesn't fly to Canada yet is because its system isn't set up to accept Canadian dollars

By the end of 2022, all except one of America's six largest airlines will be flying to Canada with …

Thomas Pallini   


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5 mins read

Why Singapore Airlines is investing in Air India?

The airline cited the relaxation of travel restrictions in Hong Kong, Japan, and Taiwan for boos…

ANI   


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Amazon says it is hiring 100,000 employees in the US and Canada

Amazon on Monday said it is hiring 100,000 new full-time and part-time employees in its warehouse a…

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Canada's largest airlines hit hard after the country suspends flights to Mexico and the Caribbean to curb COVID-19

While WestJet has already laid off up to 1,000 employees earlier this month, Air Canada shares fell…

Weng Cheong