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2 mins read

Gen AI to unlock a "mammoth incremental opportunity" for Indian IT services: Report

The generative AI provides more opportunity to the Indian IT sector contrary to the believe of bein…

ANI   


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5 mins read

Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions

In an era where customer experience is a primary business differentiator, the role of service hubs …

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2 mins read

Indegene ties up with Microsoft to leverage generative AI for the Medical Industry, drive faster innovation

Indegene partners with Microsoft on Thursday to leverage generative AI for the medical industry, th…

ANI   


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3 mins read

Investment Advisers, Research Analysts should disclose AI tools usage to clients, notes SEBI

The Securities and Exchange Board of India (SEBI), in its consultation paper earlier this month, hi…

PTI   


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4 mins read

India's BPM industry to see sharp demand for AI-skilled talent over the next 3-5 years

The BPM industry in India is at the cusp of a transformation and the demand for AI-enabled talent i…

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3 mins read

'Botshit' is an example of how AI is making customer service worse

Botshit is a term that describes when chatbots spew incorrect information and provide false referen…

John Towfighi   


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4 mins read

Golin's first chief AI officer shares the company's strategy for using AI to transform public relations

Jeff Beringer, Golin's chief artificial-intelligence officer, spoke about developing AI tools and p…

Matthew S. Smith   


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2 mins read

Data privacy issues, online frauds emerging as e-commerce growth hurdles: Eco Survey

The e-commerce industry in India is expected to cross USD 350 billion by 2030 and called for the ne…

PTI   


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4 mins read

Sovereign AI explained: An AI cloud CEO unpacks what's behind the trend

Nvidia CEO Jensen Huang has referenced sovereign AI. The CEO of a company with more than 30 global …

Emma Cosgrove   


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2 mins read

Anthropic is gaining on OpenAI in this key area of the AI market

Startup Vercel offers a way for developers to plug their applications into different AI models. The…

Alistair Barr   


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2 mins read

Google Shopping just got an AI makeover

Google Shopping has a new update that provides shoppers with AI-based context and personalized reco…

Ana Altchek   


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3 mins read

How Daily Harvest used AI to optimize product packaging and improve customer service

Daily Harvest, a plant-based-food brand, uses AI-driven cartonization software to optimize packagin…

Erica Sweeney   


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2 mins read

India to shift to 'smartphone era' for cars embracing 5G, advanced AI in 2025: Report

India is expected to enter a new era of smart cars by 2025, a new report says. Cars will have 5G t…

PTI   


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4 mins read

'Let chaos reign': AI inference costs are about to plummet

Inference is becoming the commodity of the AI age.

Emma Cosgrove   


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2 mins read

Exclusive: Amazon's AI chatbot Q is entering enemy turf by integrating with Microsoft's Office 365

The coming integration could help Amazon's Q reach more business users.

Eugene Kim