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3 mins read

How to become a Yelp Elite member and get exclusive perks from the service

To become a Yelp Elite member, you have to be active in your Yelp community, which can include freq…

Taylor Lyles   


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2 mins read

Yelp has removed thousands of 'review bombing' attempts that target businesses' COVID-19 safety measures, such as vaccine requirements

Yelp has systems in place that can detect review-bombing attempts and keep them from being publishe…

Hannah Towey   


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3 mins read

Yelp is cheering the DOJ's decision to file an antitrust lawsuit against Google: 'Google is directly harming consumers'

Yelp called the suit a crucial step in "confronting Google's anticompetitive abuses and monopoly po…

Avery Hartmans   


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3 mins read

Petito family lawyer sends cease and desist letter to Brian Laundrie's lawyer after a picture of Gabby Petito appeared on his Yelp page

A photo of Gabby Petito - which has since been removed - was added to a Yelp page for Steven Bertol…

Natalie Musumeci   


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4 mins read

Heavy drinking, sex tapes, and a pyramid scheme: Yelp insiders speak out about the company's high-pressure sales culture

Yelp's sprawling sales organization is part boiler-room, part fraternity house, and infused with a …

Rob Price   


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2 mins read

A study shows why you shouldn't just rely on Google Maps or Yelp for restaurant reviews

It turns out Google Maps reviewers are kinder than Yelp's.

Chris Stokel-Walker   


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2 mins read

Support for Black-owned businesses skyrocketed to historic levels in the last 2 months, according to a new Yelp report

The number of Yelp searches for Black-owned businesses grew by over 7,000% in the last two months c…

Irene Jiang   


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2 mins read

Yelp says 60% of US businesses that closed due to COVID-19 won't re-open

A total of 163,735 US businesses have shut down as of August 31 representing a 23% increase since m…

Saloni Sardana   


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2 mins read

More than half of all coronavirus-related business closures since March are now permanent, according to Yelp data

"Overall, permanent closures have steadily increased since the peak of the pandemic with minor spik…

Carmen Reinicke   


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3 mins read

How Yelp is innovating its product and using its voice — to drive social change

Yelp's Miriam Warren shares why the company decided to take a stand on things like LGBTQ rights, Bl…

Marguerite Ward   


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2 mins read

Yelp's CEO says the company will go fully remote, closing offices in NYC, DC, and Chicago: 'It's best for our employees, and for our business'

In a statement on Yelp's blog, Yelp CEO and co-founder, Jeremy Stoppelman, said the future of work …

Britney Nguyen   


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5 mins read

Yelp insiders describe aggressive and misleading sales tactics as employees prey on small businesses during the pandemic

Business Insider spoke to 21 current or former Yelp workers about the company's hyper-aggressive ap…

Matt Turner   


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1 min read

Yelp CEO Insists The Site's Reviews Are Accurate

"There's a lot of ways to try and dismiss the user base, or the power of Yelp or meaning of Yelp, b…

Michael Thrasher   


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1 min read

LIVE: Yelp Q3 Earnings

In the last year, Yelp has seen a dramatic increase in its stock price. Last year at this time Yelp…

Caroline Moss   


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1 min read

Court Rules Negative Commenters On Yelp Can't Always Remain Anonymous

We are disappointed that the Virginia Court of Appeals has issued a ruling that fails to adequately…

Dylan Love   


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4 mins read

Yelp Accidentally Renamed This Woman's Company 'Puke'

Yelp's Whisenand says that calling and emailing the company is not the best way to get it to look a…

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2 mins read

Yelp pages will now show you if a business is following coronavirus safety guidelines like spacing out tables and requiring staff to wear masks

Yelp's new safety section will also include a timestamp that shows when a business's information ha…

Irene Jiang   


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1 min read

Yelp now offers a feature that allows businesses to specify COVID-19 vaccine requirements for customers and staff

Businesses can specify if customers are required to show proof of vaccination for COVID-19 and whet…

Emily Walsh   


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1 min read

Yelp saw a massive spike in bad reviews from people angry about COVID restrictions

As Americans returned to restaurants in 2021, many bristled at COVID vaccine mandates — and tens of…

Ben Gilbert   


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2 mins read

Yelp Doesn't Just Drive Customers Into Local Businesses, It's Also Getting Them To Buy

At BI Intelligence, Business Insider's paid subscription service, we recently analyzed over 20 data…

Tony Danova