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4 mins read

A single mom who made freelancing her full-time career explains how to get started finding customers and setting prices

Freelance editor Nancy Haight says she was able to build her work schedule around family life, and …

Madison Hoff   


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4 mins read

The third phase of analytics is in vogue and how is it working for organizations

To keep up with its complexity organizations will have to start investing in the models that wil…

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3 mins read

A sneaker designer is making $1,200 custom shoes ... for horses

A tourist site for Lexington, Kentucky, hired sneaker designer Marcus Floyd to make custom shoes fo…

Pauline Villegas   


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3 mins read

These are the 7 'World Class' airlines excelling in customer service, safety, and sustainability — see the full list

Of the seven, three are airlines from the Middle East, two are from Asia, and two are from Europe. …

Taylor Rains   


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4 mins read

How small-business owners can use LinkedIn as free advertising to attract customers

Two consultants say LinkedIn is a huge driver of sales leads. Here are their tips for using it for …

Erin Greenawald   


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2 mins read

India to lead as vice-chair for the region at the WCO and here’s what it has planned

For the next two years India will the vice-chair for the Asia Pacific region of the World Customs…

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1 min read

Airtel acquires strategic stake in Lemnisk to build largest customer data platform

With an aim to build the world's largest customer data platform (CDP), Bharti Airtel on Tuesday sai…

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3 mins read

A concierge at the world's most luxurious hotel details guests' wildest wishes, from a hot air balloon proposal to a 2 a.m. shopping spree

The chief concierge at the luxurious Burj Al Arab Jumeirah Hotel in Dubai arranges extravagant prop…

Joey Hadden   


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12 mins read

Meet the union leaders powering a wave of organizing at Amazon, Starbucks, Target, and more

Unions are booming in the US and enjoying their highest support since the '60s. But the ordinary pe…

Abby Wallace   


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3 mins read

The WHO will not recommend remdesivir for COVID-19 patients, since it doesn't seem to boost their chances of survival

In a statement on Thursday, the World Health Organization said it will not recommend remdesivir bec…

Susie Neilson   


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3 mins read

We speak to centenarians every day. Here are 4 life changes we've made based on advice from the world's oldest people.

Researchers who have met over 1,000 centenarians shared how speaking to superagers has changed thei…

Serafina Kenny   


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3 mins read

Menu photos created using generative AI could convince customers to order more from restaurants

Startups Lunchbox and SWIPEBY recently launched menu image tools using OpenAI, the firm behind Chat…

Nancy Luna   


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2 mins read

Some Ukrainian and Russian seafarers are being denied entry to US, possibly over concerns they'll overstay visas to avoid going home, industry groups say

One group said it thinks officials are worried seafarers won't "go to the airport to catch their fl…

Kelsey Vlamis   


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6 mins read

A travel planner for the ultrawealthy shares what goes into organizing $800,000 trips to exclusive locations

As head of Scott Dunn Private, a luxury travel firm, Jules Maury plans trips to give clients exclus…

Mark Ellwood   


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5 mins read

Taylor Rains   


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2 mins read

The WHO just released specific mask guidance for kids as they gear up to return to school: children 12 and older should wear them as adults do

The guidance is broken into age groups: kids over 12 should wear masks, kids under 6 shouldn't, and…

Blake Dodge   


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3 mins read

How launch of global organizations in India has bolstered innovation in the last decade

With over half a billion internet users, India is one of the largest and fastest-growing marke…

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3 mins read

Freshworks announces RE:SOLVE, a summit for digital-first customer experience featuring prominent Indian brands

The customer experience (CX) is the feeling that every customer takes away after an interaction …

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1 min read

6 months after declaring the coronavirus a global health emergency, WHO director says there may never be a 'silver bullet' for it

"There's no silver bullet at the moment, and there might never be," WHO Director-General Tedros Adh…

Sarah Al-Arshani   


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5 mins read

Customer stickiness to solving unit economics early: Lessons in hyperscaling startups, according to BCG-Times Bridge-TiE Delhi-NCR report

Setting up a startup is just the first step in a long journey, and late-stage startups which have f…