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<ul><li>Samsung has partnered with <keyword id="19898109" type="General" weightage="20" keywordseo="Paytm" source="keywords" meta.keywordsubtype="org" meta.entityname="Paytm" meta.hostid="83" meta.entityid="Paytm">Paytm</keyword> to offer travel and entertainment ticket bookings in the <keyword id="20006622" type="General" weightage="100" keywordseo="Samsung-Wallet" source="keywords">Samsung Wallet</keyword> app.</li><li>Samsung users can also access tickets booked on Paytm through the Samsung Wallet app.</li><li>This comes soon after the launch of the Google Wallet app in India.</li></ul> Consumer electronics brand Samsung has partnered with One97 Communications, the parent company of Paytm to bring ticket-booking services to the Samsung Wallet in India. Samsung <keyword id="22039330" type="General" weightage="20" keywordseo="Galaxy-smartphone" source="keywords">Galaxy smartphone</keyword> users can now access Paytm's suite of services, including <keyword id="19938716" type="General" weightage="20" keywordseo="flight" source="keywords">flight</keyword> and bus bookings, movie ticket purchases, and event bookings, through the Samsung Wallet. The new feature is already live and all users have to do is update their Samsung Wallet app. “We are delighted to launch new features on Samsung Wallet in collaboration with Paytm. These features allow Galaxy smartphone users to easily purchase bus and airline tickets, as well as movie and event tickets, without needing to switch between multiple apps. Furthermore, users can access these tickets simply by swiping up on their Galaxy smartphone's home screen,” said Madhur Chaturvedi, Senior Director, MX Business, Samsung India. Galaxy users using the Paytm and Paytm Insider apps can add their tickets directly to Samsung Wallet using the 'Add to Samsung Wallet' functionality. <cmsannotation type="cmsannotation" annotationid="Samsung announces referral offer" comment="subhead" text="Samsung announces referral offer">Samsung announces referral offer</cmsannotation> Samsung has announced that it will soon roll out a referral program for the Samsung Wallet app. When you refer someone, you and your referee will both receive a ₹100 Amazon gift card when the person joins Samsung Wallet. In addition to this, Samsung and Paytm will soon announce an introductory offer, providing discount offers of up to ₹1,150 on first bookings to new users. “By combining Samsung’s cutting-edge technology with Paytm’s wide-ranging services, we are making it easier than ever for consumers to manage their bookings and payments through a single unified platform,” a Paytm spokesperson said. The partnership between the two companies comes soon after the launch of the<a href="https://www.businessinsider.in/tech/apps/news/google-wallet-launched-in-india-store-your-loyalty-cards-boarding-passes-and-more/articleshow/109941139.cms"> Google Wallet</a> app in India. SEE ALSO: <a href="https://www.businessinsider.in/tech/mobile/news/tata-group-reportedly-looking-to-acquire-a-majority-stake-in-vivo-india/articleshow/110987274.cms">Tata Group reportedly looking to acquire a majority stake in Vivo India</a> <a href="https://www.businessinsider.in/tech/mobile/webstories/best-smartphones-under-30000-in-india/slidelist/110995645.cms">Best smartphones under ₹30,000 in India</a> <a href="https://www.businessinsider.in/tech/apps/news/whatsapp-now-allows-video-calls-with-32-people-screen-sharing-and-more/articleshow/110990939.cms">WhatsApp now allows video calls with 32 people, screen sharing and more</a>

Samsung Wallet gets ticket booking services as it partners with Paytm

<ul><li><keyword id="4936066" type="General" weightage="100" keywordseo="whatsapp-business" source="Orion">WhatsApp Business</keyword> has announced new features that allow business owners to reach their customers efficiently.</li><li><keyword id="790242" type="General" weightage="20" keywordseo="whatsapp" source="Orion">WhatsApp</keyword> Business users will soon be able to publish Facebook and Instagram ads right from the app.</li><li>It will also have a new paid messaging feature to help small businesses reach customers more efficiently.</li><li>Meta’s chief executive officer Mark Zuckerberg also said that the number of users of the WhatsApp Business app had crossed 200 million.</li></ul>Meta-owned WhatsApp Business has received a new update that is aimed at making it easier for businesses to reach more customers. The app has also made it easier for business owners to reach their customers on Facebook and Instagram. Meta’s chief executive officer Mark Zuckerberg also said that the number of users of the WhatsApp Business app had crossed 200 million. “Soon the 200 million+ users of the WhatsApp Business app will be able to create Facebook and Instagram ads to find and connect with new customers, without needing a Facebook account. We're also announcing new paid messaging features so small businesses can reach customers more efficiently,” Meta’s chief executive officer Mark Zuckerberg said. <cmsannotation type="cmsannotation" annotationid="Paid messaging" comment="subhead" text="Paid messaging">Paid messaging</cmsannotation> To begin with, Zuckerberg has revealed that WhatsApp Business will soon offer a paid messaging service to users that will allow business owners to automate the process of sending personalised messages to their customers. <div type="image" title="356663203_641894850924475_6044663555246204969_n" msid="101311836" hostid="261" caption="&amp;lt;p&amp;gt;Paid messaging service&amp;lt;/p&amp;gt;"></div> The feature will basically allow business owners to create a custom message that can be sent with a single click to multiple customers – with their name in it – without having to customise it separately for each customer. The messages can be sent instantly or scheduled as per the user’s preference. The company has not revealed the exact pricing of this feature yet. <cmsannotation type="cmsannotation" annotationid="Create ads on Facebook and Instagram" comment="subhead" text="Create ads on Facebook and Instagram">Create ads on Facebook and Instagram</cmsannotation> <div type="image" title="355276719_972978844130103_1887030554163828714_n" msid="101311845" hostid="261" caption="&amp;lt;p&amp;gt;Ads on Facebook and Instagram&amp;lt;/p&amp;gt;"></div> WhatsApp Business owners will soon be able to create advertisements on Facebook and Instagram, without needing a Facebook or Instagram account. These ads will allow potential customers to click on the ad to send a message to the business. The business owner will only need an email and a payment method to publish her ad. SEE ALSO: <a href="https://www.businessinsider.in/entertainment/news/tata-play-binge-claims-becoming-indias-biggest-ott-aggregator-with-27-apps/articleshow/101282423.cms">Tata Play Binge claims becoming India’s biggest OTT aggregator with 27 apps</a> <a href="https://www.businessinsider.in/tech/mobile/news/nothing-phone-2-pre-orders-to-begin-from-june-29-heres-how-to-book-yours/articleshow/101278663.cms">Nothing Phone (2) pre-orders to begin from June 29 – Here’s how to book yours</a> <a href="https://www.businessinsider.in/tech/mobile/news/smartphone-makers-urge-indian-government-to-reduce-input-tariffs-to-increase-competitiveness/articleshow/101272037.cms">Smartphone makers want India to take the fight to China and Vietnam further</a>

New WhatsApp Business update will let you create Facebook, Instagram ads

<ul><li>NPCI has finally allowed <keyword id="790242" type="General" weightage="20" keywordseo="whatsapp" source="Orion">WhatsApp</keyword> to have 100 million users for its payments feature.</li><li>The company was only allowed to onboard 10 million users when it started in February 2020.</li><li>The major reason behind the restrictions were data localisation and Whatsapp ability to manage something as sensitive as digital payments.</li></ul>The National Payments Corporation of India (NPCI), a state-run body that manages unified payments interface (UPI) and several other payment systems, has allowed WhatsApp to onboard upto 100 million users on its payments interface. Earlier, WhatsApp was only allowed to roll out these services to 40 million users. WhatsApp is currently the only UPI-based payments app that has been allowed to function in a limited manner. The company currently processes over 2 million monthly transactions, whereas its counterparts like Google Pay and PhonePe have already crossed a billion mark several months ago. WhatsApp has been working on the digital payments feature for at least four years now. In 2018, the company had confirmed that one million users were testing out <keyword id="4685737" type="General" weightage="20" keywordseo="whatsapp-payments" source="Orion">WhatsApp Payments</keyword>. The company was then working with the NPCI and banks to expand the services to more users. Before that could happen, the Indian government started questioning WhatsApp over <a href="https://www.businessinsider.in/whatsapp-gives-in-to-indias-data-localisation-policy/articleshow/66135946.cms">data localisation policy </a>and the company had to shut down the digital payments for a brief period. It resumed the beta test once again in July 2019 with the hope to formally launch the digital payments feature by the end of the same year. It was then hit by the <a href="https://www.businessinsider.in/tech/news/pegasus-google-reveals-how-the-sophisticated-spyware-hacked-into-iphones-without-users-knowledge/articleshow/88383175.cms">Pegasus spyware attack</a>, where the spyware was used to spy on over 1,000 eminent personalities across the globe through WhatsApp. In India alone, 121 Whatsapp users were being spied on using this spyware. These users included ministers, opposition leaders, political strategists, tacticians, journalists, activists, Supreme Court judges and more. The pegasus spyware attack made the Indian government <a href="https://www.livemint.com/politics/policy/hacking-incident-raises-questions-on-whatsapp-s-digital-payment-services-plans-govt-sources-11572629298101.html">question WhatsApp’s ability</a> to handle something as sensitive as digital payments, where users’ money is involved. After a lot of back and forth, WhatsApp was finally allowed to launch its payments feature in <a href="https://www.business-standard.com/article/companies/whatsapp-pay-set-for-phased-rolled-out-in-india-granted-npci-licence-120020700237_1.html">February 2020</a> but in a phased manner. The company was initially only allowed to offer this service to 10 million users and the limit was doubled to 20 million users in November 2020. The limit was later revised to <a href="https://www.businessinsider.in/tech/news/whatsapp-pay-looks-to-accelerate-growth-in-india-with-significant-investments-over-next-six-months/articleshow/88003940.cms">40 million users </a>in November 2021. SEE ALSO <a class="tout-title-link" href="https://www.businessinsider.in/politics/world/news/the-us-will-send-ukraine-heavy-artillery-and-200-armored-personnel-carriers-as-it-braces-for-heavy-fighting-in-the-east/articleshow/90830981.cms" style="">The US will send Ukraine heavy artillery and 200 armored personnel carriers as it braces for heavy fighting in the east</a> <a href="https://www.businessinsider.in/tech/apps/news/google-finally-has-an-app-that-will-let-ios-users-switch-to-android-easily/articleshow/90835201.cms" style="">Google finally has an app that will let iOS users switch to Android easily</a> <a href="https://www.businessinsider.in/tech/news/samsungs-recycled-parts-program-might-make-your-phone-repairs-up-to-50-cheaper/articleshow/90824387.cms" style="">Samsung’s recycled parts programme might make your phone repairs up to 50% cheaper</a>

WhatsApp is finally allowed to have 100 million users for its payments service

<ul><li><keyword id="49715" type="General" weightage="20" keywordseo="x" source="Orion">X</keyword> users across the world are not able to access the platform.</li><li>Users are greeted with a Welcome to X message on the platform.</li><li>The TwitterDown hashtag has started to trend.</li></ul>Elon Musk-led social media platform X (formerly <keyword id="6354616" type="General" weightage="20" keywordseo="twitter" source="Orion">Twitter</keyword>) is currently experiencing an outage that has affected users across the world. The platform’s home page has stopped working and is just showing a welcome page to users. Update: X has now started working, with users reporting that the issue has been resolved. <div type="image" title="X down" msid="106174340" hostid="261" caption="&amp;lt;p&amp;gt;The welcome message on X&amp;lt;/p&amp;gt;"></div> When users try to load the home page, they are greeted with a “Welcome to X!” message. Downdetector, a popular website that tracks outages across websites and applications, has reported a massive spike in reports about the <keyword id="18810220" type="General" weightage="20" keywordseo="x-outage" source="Orion">X outage</keyword>. As per the platform, reports about the outage started pouring in from around 10:44 AM. It’s not just the “For You” page that is down, other pages such as “Following” are not showing up. I tried to check my followers and following from the profile section, and even those lists were empty. The hashtag “TwitterDown” has also started trending on the platform but clicking on it takes you to an empty page and the tweets are not visible. While users are still able to post tweets, the tweets are not visible to anyone, including the user who posted the tweet. At this moment, there is no information about the reason for the outage and when the issue will be resolved. SEE ALSO: <a href="https://www.businessinsider.in/tech/mobile/news/from-apple-to-samsung-and-more-best-premium-smartphones-to-hit-indian-market-in-2023/slidelist/106170677.cms">From Apple to Samsung and more – Best premium smartphones to hit Indian market in 2023</a> <a href="https://www.businessinsider.in/stock-market/news/motisons-jewellers-ipo-allotment-how-to-check-allotment-gmp-listing-date-and-more/articleshow/106156837.cms">Motisons Jewellers IPO allotment – How to check allotment, GMP, listing date and more</a> <a href="https://www.businessinsider.in/tech/apps/news/list-of-features-introduced-by-whatsapp-in-2023/articleshow/106141000.cms">Multi-device support to chat lock – key features introduced by WhatsApp in 2023</a>

X restores services after an hour-long global outage

<ul><li><keyword id="790242" type="General" weightage="20" keywordseo="whatsapp" source="Orion">WhatsApp</keyword> is cracking down on international scam calls to Indian users.</li><li>This comes after minister of state for IT <keyword id="205969" type="General" weightage="80" keywordseo="rajeev-chandrasekhar" source="Orion">Rajeev Chandrasekhar</keyword> said the ministry will send a notice to WhatsApp.</li><li>WhatsApp, which has over 500 million users in India, is employing AI and ML to reduce spam calls.</li></ul> Popular messaging app WhatsApp is cracking the whip on international scam calls after Minister of State for IT Rajeev Chandrasekhar said that the ministry will send a notice to WhatsApp over the issue. Over the past few weeks, there has been a significant increase in Indian WhatsApp users receiving spam calls from international numbers. WhatsApp has over 500 million users in India. “The Ministry is taking note of it, they will send them a notice. I have said repeatedly that openness, trust, safety and accountability are the responsibility of platforms who deliver to digital nagriks,” said Rajeev Chandrasekhar, Minister of State for IT at an event. The Meta-owned platform has now issued a statement saying it is aligned with the government in keeping users safe. "Protecting the privacy and security of users is fundamental to <keyword id="399907" type="General" weightage="80" keywordseo="meta" source="Orion">Meta</keyword> and to WhatsApp. Our users are at the heart of everything we do and we are fully aligned with the Government's goal of keeping users safe. WhatsApp is a leader among end-to-end encrypted services in protecting user safety,” a WhatsApp spokesperson said in a statement. “International scam calls is a new way that bad actors have recently adopted. By giving a missed call, they lead curious users to call or message back only to get scammed,” the spokesperson said. <cmsannotation type="cmsannotation" annotationid="WhatsApp to use AI and ML to fight international spam calls" comment="subhead" text="WhatsApp to use AI and ML to fight international spam calls">WhatsApp to use AI and ML to fight international spam calls</cmsannotation> WhatsApp has said that it already offers tools like block and report that helps users prevent scammers from contacting them again. Amid an increase in international spam calls, WhatsApp is taking help of artificial intelligence (AI) and machine learning (ML). The company has claimed that the revamped systems will be able to reduce the spam call rates by at least 50%. This means that a significant number of users may still receive spam calls for now. “Therefore, we have quickly ramped up our AI &amp; ML systems to bring down such incidents significantly. Our new enforcement will reduce the current calling rate by at least 50% and we expect to be able to control the current incidence effectively. We will continue to work relentlessly towards ensuring a safe experience for our users,” the spokesperson added. SEE ALSO: <a href="https://www.businessinsider.in/tech/mobile/news/android-14-beta-2-announced-features-eligible-devices-and-how-to-download/articleshow/100155614.cms">Android 14 Beta 2 announced – features, eligible devices, and how to download</a> <a href="https://www.businessinsider.in/tech/mobile/news/survey-reveals-three-out-of-four-indians-suffer-from-nomophobia-heres-what-it-means/articleshow/100073985.cms">Survey reveals three out of four Indians suffer from NoMoPhobia: Here’s what it means</a> <a href="https://www.businessinsider.in/tech/mobile/news/nothing-phone-2-confirmed-to-launch-soon-with-snapdragon-8-gen-1-may-come-with-an-alert-slider/articleshow/99978052.cms">Nothing phone (2) confirmed to launch soon with Snapdragon 8+ Gen 1, may come with an alert slider</a>

WhatsApp is cracking down on international scam calls after India’s IT ministry takes notice

<ul><li><keyword id="790242" type="General" weightage="100" keywordseo="whatsapp" source="Orion">WhatsApp</keyword> has been accused of eavesdropping on private conversations.</li><li>The company attributed the issue to a bug, but some users are still concerned about privacy.</li><li>Below, read about how you can control which apps have access to your microphone. </li></ul>There have been recent concerns about WhatsApp potentially eavesdropping on private conversations. These concerns were echoed by <a href="https://twitter.com/foaddabiri/status/1654856617723301888?s=20">Fod Dabiri</a>, Twitter's director of engineering, who disclosed that WhatsApp had been using his phone’s microphone in the background while he was asleep, and he only discovered this when he woke up at 6 AM. Amplifying it, Elon Musk <a href="https://www.businessinsider.in/tech/news/elon-musk-is-escalating-his-beef-with-mark-zuckerberg-claiming-whatsapp-cannot-be-trusted-and-saying-the-meta-ceo-seems-extremely-partisan/articleshow/100126898.cms">echoed </a>his opinion by tweeting, “WhatsApp cannot be trusted.” <div type="twitter" handle="elonmusk" handlename="elonmusk" favoritecount="0" retweetcount="0" id="1655967673107337216"></div> Following the incident, the Minister of State for Electronics and Information Technology, Rajeev Chandrasekhar, announced that the government would investigate any potential privacy violations in WhatsApp. WhatsApp has attributed the issue to a bug on Android that causes incorrect information to appear on privacy dashboards. The messaging platform has confirmed that all messages and calls on its platform are end-to-end encrypted, ensuring that nobody can hear or read them. WhatsApp has also emphasized that users have complete control over their microphone settings and can choose to allow or disallow the app from accessing it. "We believe this is a bug on Android that mis-attributes information in their Privacy Dashboard and have asked Google to investigate and remediate," the company said. It said WhatsApp only uses a phone's microphone when the user is making a call or recording. In an official statement, WhatsApp stated that it had been in touch with the Twitter engineer who posted the issue and had asked Google to investigate and resolve the problem. WhatsApp further clarified that it only accesses the microphone when a user is making a call or recording a voice note or video and that these communications are also protected by end-to-end encryption. <cmsannotation type="cmsannotation" annotationid="Convenience at the expense of privacy?" comment="subhead" text="Convenience at the expense of privacy?">Convenience at the expense of privacy?</cmsannotation> In past occurrences, smart speakers have been reported to listen in on private conversations. Whistleblowers from Apple and Amazon disclosed in separate reports published by <a href="https://www.bloomberg.com/news/articles/2019-04-10/is-anyone-listening-to-you-on-alexa-a-global-team-reviews-audio?utm_source=GadgetFlow&amp;utm_medium=GadgetFlow&amp;utm_campaign=GadgetFlow&amp;utm_content=GadgetFlow&amp;leadSource=uverify%20wall">Bloomberg News</a> and <a href="https://www.theguardian.com/technology/2019/jul/26/apple-contractors-regularly-hear-confidential-details-on-siri-recordings?utm_source=GadgetFlow&amp;utm_medium=GadgetFlow&amp;utm_campaign=GadgetFlow&amp;utm_content=GadgetFlow">The Guardian</a> in April 2019 that they had eavesdropped on personal discussions through Siri and Alexa. The incidents involved sensitive conversations such as drug deals, intimate moments between couples, and children screaming for help. As per Bloomberg's findings, Amazon has numerous employees stationed globally whose job is to enhance the performance of Alexa. These teams listen to audio recordings from Echo devices in people's homes and offices, transcribe them, annotate them, and use their observations to update the software. This process eliminates delays in Alexa's comprehension of human speech and enables the device to respond more accurately to commands. <cmsannotation type="cmsannotation" annotationid="Here’s how you can stay safe" comment="subhead" text="Here’s how you can stay safe">Here’s how you can stay safe</cmsannotation> Android and iOS phone provides a green dot on the top left corner of the screen when an app is using your camera or microphone. You also have the option to manage which apps have access to your phone and its features. In order to do so, follow these steps. How to turn off your microphone on iPhone Navigate to Settings &gt; Siri &amp; Search and then toggle off the following items: <ol><li>Listen for ‘Hey Siri’</li><li>Press the side button for Siri</li><li>Allow Siri When Locked</li></ol>To turn off Siri, simply tap ‘Turn Off Siri’ when a pop-up window appears after selecting ‘Allow Siri When Locked.’ How to turn off your microphone on Android <ol><li>Navigate to Settings Select</li><li>Google &gt; Account Services &gt; Search, Assistant &amp; Voice &gt; Voice</li><li>Go to the Voice Match settings and toggle off the ‘Hey Google’ option. </li></ol>SEE ALSO: <a href="https://www.businessinsider.in/tech/news/google-launches-passkeys-for-hassle-free-login-to-gmail-and-youtube-without-a-password-heres-how-to-set-them-up/articleshow/99977103.cms">Google launches Passkeys for hassle-free login to Gmail and YouTube without a password - here's how to set them up</a> <a href="https://www.businessinsider.in/tech/news/apples-safari-is-the-worlds-second-most-used-and-least-vulnerable-desktop-web-browser/articleshow/99926825.cms">Apple’s Safari is the world’s second-most-used and least vulnerable desktop web browser, yet only 1% of Indians use it</a>

Is WhatsApp secretly listening to your private conversations? Here’s how to check

<ul class="summary-list"><li>WhatsApp is a free, multiplatform messaging app that lets you make video and voice calls, send text messages, and more — all with just a Wi-Fi connection. </li><li>With over 2 billion active users, WhatsApp is especially popular among friends and family who live in different countries and want to stay in touch. </li></ul>WhatsApp might be a little-known messaging app in the US, but in many parts of the globe, it's an essential part of everyday life. The <a href="https://www.businessinsider.com/facebook-apps">Facebook-owned app</a> is easily one of the most popular messaging services in the world.To understand WhatsApp's popularity, you need to understand it was one of the first mobile apps to offer free, internet-based messaging. Instead of sending texts using cellular-data networks, where fees may apply, WhatsApp primarily relies on a Wi-Fi connection to send and receive messages and calls for free. Fast forward to now: WhatsApp is preferred by over 2 billion users for its ability to streamline communications, no matter their device or location.Not only is WhatsApp simple to use, it also offers far more features and customizations than traditional SMS messaging — all for free. If you're already familiar with the app, you may be interested in our favorite <a href="https://www.businessinsider.com/guides/tech/whatsapp-tips-and-tricks">WhatsApp tips and tricks</a>.But if you're a newbie, you'll want to check out our guide below. From how to sign up to WhatsApp's best features, here's everything you need to know to get started.<h2>How does WhatsApp work?</h2><div type="image" title="young man using smart cell phone from home" height="1867" width="2800" msid="103430415" hostid="261" sizebytes="280524"></div>The main draw of WhatsApp is it allows you to send and receive calls and messages using only an internet connection, which means it's virtually free to use and ideal for international calling. There are no fees to sign up, and no data plan allowances to worry about. While WhatsApp is similar to other messaging services like iMessage or Messages by Google, it still offers a few key advantages, the most significant being cross-platform functionality (between Android and iOS, for example). At a glance, WhatsApp may seem like nothing more than a text messaging app, but it can do much more. Here's a brief rundown:<h3>WhatsApp's core features</h3><ul><li>Voice and video calls: In addition to voice calls, WhatsApp also offers video calls, including a group function, which allows up to eight participants on one call. </li><li>Voice messaging: You can record and send voice messages to individual chats or group chats.</li><li>Secure messaging: WhatsApp uses <a href="https://www.whatsapp.com/security/" target="_blank" rel="noopener">end-to-end encryption</a>, a secure communication standard where only the people who are messaging can read the messages. </li><li>Photos and video sharing: You can send videos, photos, and GIFs without worrying that your images will be pixelated or not downloadable, which can sometimes happen across SMS messages between different mobile platforms and wireless carriers. </li><li>Document sharing: WhatsApp lets you send all kinds of documents, such as PDFs, spreadsheets, and slideshows without the hassle of email or separate document-sharing apps. </li><li>Desktop access: There's a <a href="https://www.businessinsider.com/can-you-use-whatsapp-on-a-computer">WhatsApp desktop</a> version available for Mac and for PC. </li><li>WhatsApp Business: WhatsApp's dedicated business account is designed so entrepreneurs can showcase their products and connect with their customers on a platform that's convenient and familiar.</li></ul><h2>How to use WhatsApp</h2> <h3>Getting started</h3>To get started using WhatsApp, you'll need to download the app (for <a href="https://apps.apple.com/us/app/whatsapp-messenger/id310633997" target="_blank" rel="noopener">iOS</a> or <a href="https://www.whatsapp.com/android/" target="_blank" rel="noopener">Android</a>) and create an account. After downloading the app, you'll notice you need your phone number to create your account. Unlike some other platforms, WhatsApp doesn't use special usernames. Instead, WhatsApp identifies people by their number. This means anyone who uses WhatsApp is automatically added to your contact list, which makes set up a breeze. Once you're up and running, you'll want to get familiar with what you can do with WhatsApp, from making international calls to sending voice messages. <h3>Sending messages and joining groups</h3><div type="image" title="whatsapp chat screen 1" height="1334" width="750" msid="103430416" hostid="261" sizebytes="50746"></div> Once you set up your WhatsApp account, you can begin sending messages through the platform either to individual contacts, or to groups. Starting a chat is easy: In the app, select the "Chats" icon from the menu at the bottom of the screen, then select the "New Chat" icon in the top right corner. From there, you'll just need to select a contact. If you're keen on getting a group chat started, you can host up to 256 participants. Learn <a href="https://www.businessinsider.com/guides/tech/how-to-create-whatsapp-group">how to start a WhatsApp group chat</a>, whether you have an iOS or Android device. Conversely, you may want to know <a href="https://www.businessinsider.com/how-to-join-whatsapp-group">how to join a WhatsApp group chat</a>. <h3>Making voice and video calls</h3><div type="image" title="whatsapp call screen 3" height="1423" width="800" msid="103430423" hostid="261" sizebytes="30792"></div>In addition to text messaging, you can also make voice or <a href="https://www.businessinsider.com/can-you-video-chat-on-whatsapp">video calls on WhatsApp</a>. There are several ways to <a href="https://www.businessinsider.com/guides/tech/how-to-make-a-call-on-whatsapp">make calls on WhatsApp</a>, though you can only place a call from the mobile app version of WhatsApp, not the desktop version. You can place individual calls or group calls, in both audio or video, for free on WhatsApp. <h3>Making free international calls</h3><div type="image" title="senior man using smart cell phone making phone call at home" height="1867" width="2800" msid="103430425" hostid="261" sizebytes="279550"></div>As mentioned, free worldwide calling to family and friends is WhatsApp's most popular feature. As we outlined in our <a href="https://www.businessinsider.com/guides/tech/how-does-whatsapp-work-internationally">guide to using WhatsApp internationally</a>, if you have access to Wi-Fi, you'll never have to worry about international restrictions or fees.Even if you use WhatsApp without a Wi-Fi connection, you'll simply be dipping into your data usage, rather than accumulating SMS or cellular charges. And with so many mobile plans today offering unlimited data, you might not even need to worry about finding Wi-Fi access. <h3>Sharing photos and other media</h3><div type="image" title="whatsapp media" height="1423" width="800" msid="103430427" hostid="261" sizebytes="77680"></div>WhatsApp is a convenient and free way to send all kinds of media to your friends and family. You can send photos and videos via any individual or group chat, and because WhatsApp uses the internet rather than a cellular-data network, the images will maintain their original resolution quality. Files you can send on WhatsApp include:<ul><li>GIFs: There are several different ways to <a href="https://www.businessinsider.com/guides/tech/how-to-send-gifs-on-whatsapp">send a GIF in WhatsApp</a>, the easiest being selecting a GIF from within WhatsApp's internal library. </li><li>Memojis: You can incorporate your personalized <a href="https://www.businessinsider.com/guides/tech/how-to-send-memoji-on-whatsapp-iphone">Memoji avatar into WhatsApp</a> messages with iOS 13 or higher. </li><li>Documents: From text documents to PDFs, you can send anything up to 100 MB.</li><li>Files of all types: In fact, WhatsApp supports all kinds of file types, from zip archives to HTML files. </li></ul><h3>Sending voice messages</h3><div type="image" title="whatsapp chat screen 4" height="1423" width="800" msid="103430429" hostid="261" sizebytes="61660"></div>In any individual or group chat on WhatsApp, you can send voice messages — a convenient feature if you're not able to type text, or if you prefer to record your voice to get your point across.To send a voice message, go to any WhatsApp chat, and hold down the microphone icon to the right of the type text box. You'll see the timer begin to tick upward as you record. Once you release your finger from the button, your message will immediately send.<h2>Managing your WhatsApp contacts and messages</h2><div type="image" title="whatsapp contacts" height="2028" width="1125" msid="103430433" hostid="261" sizebytes="49792"></div>Now that you've got the basics down, WhatsApp offers a lot of features for managing your contacts and conversations. For example, you may notice <a href="https://www.businessinsider.com/guides/tech/what-do-the-check-marks-mean-on-whatsapp" target="_blank" rel="noopener">one or two check marks appear beside your messages on WhatsApp</a>. The number and color of the check marks indicate whether your message has been sent, delivered or read.Here's a short list of some other useful tips: <ul><li><a href="https://www.businessinsider.com/how-to-change-whatsapp-background" target="_blank" rel="noopener">How to change the chat background</a>: For those who prefer a customized experience, WhatsApp allows you to change the backgrounds of your messages. </li><li><a href="https://www.businessinsider.com/guides/tech/how-to-hide-online-status-on-whatsapp" target="_blank" rel="noopener">How to hide your online status</a>: If you're concerned about privacy, you can hide your online, or "Last Seen" status.</li><li><a href="https://www.businessinsider.com/guides/tech/how-to-block-someone-on-whatsapp-iphone">How to block a contact</a>: If you no longer want to receive messages or calls from a specific contact, there are a few ways you can block them, whether or not you've already chatted with them. On the flip side, there's no way to know for sure if someone blocks you, <a href="https://www.businessinsider.com/how-to-know-if-someone-blocked-you-on-whatsapp" target="_blank" rel="noopener">but there are ways you can make an informed guess</a>.</li><li><a href="https://www.businessinsider.com/guides/tech/how-to-find-someone-on-whatsapp" target="_blank" rel="noopener">How to find a contact</a>: What's a messaging app without friends? </li><li><a href="https://www.businessinsider.com/guides/tech/how-to-add-contact-to-whatsapp">How to add a contact on WhatsApp:</a> Because WhatsApp uses phone numbers, contacts should automatically pull from your contact list. If not, you can manually add in a contact at any time.</li><li><a href="https://www.businessinsider.com/guides/tech/how-to-delete-whatsapp-contact" target="_blank" rel="noopener">How to delete a contact</a>: If you prefer a neat and organized contact list, you can delete any contact on WhatsApp from the "Chats" screen. Keep in mind that number will also be deleted from your phone's contact list.</li><li><a href="https://www.businessinsider.com/guides/tech/how-to-delete-whatsapp-group" target="_blank" rel="noopener">How to delete a group chat</a>: If you are the administrator of a group on WhatsApp, you can delete that group, but only after you've removed every member of the group chat individually. </li><li><a href="https://www.businessinsider.com/guides/tech/how-to-delete-whatsapp-message" target="_blank" rel="noopener">How to delete a message</a>: You can delete any message to remove it either just from yourself, or from everyone in the chat. If at any time you would like to <a href="https://www.businessinsider.com/guides/tech/how-to-recover-deleted-whatsapp-messages">recover deleted messages</a>, you can do that, too. </li></ul>WhatsApp data usage<div type="image" title="whatsapp data usage" height="2436" width="1125" msid="103430435" hostid="261" sizebytes="63292"></div> While WhatsApp's claim to fame is that it uses an internet connection to send and receive messages, you do have the option to use mobile data if you're without Wi-Fi.This is when it pays to keep a close eye on your settings. Luckily, WhatsApp makes it easy to control your data usage. If you have a limited amount of data and don't want to be charged data overage fees, you can turn off WhatsApp's ability to use cellular data, so that it's only accessible when you have internet access.To check how much data the app is using, go to the app's "Settings" menu and select "Data and Storage Usage." Here, you can change the settings for "Media Auto-Downloads" so that media such as photos, videos, audio, and documents only download when you're connected to Wi-Fi. You can also choose to use WhatsApp on a "low data" setting by toggling the "Low Data Usage" switch to "on." For a more detailed breakdown of your data usage, click "Network Usage" to see how much data you're using by category, such as messages sent or received, bytes sent or received via chat media, and more. <h2>Privacy and security</h2><div type="image" title="whatsapp privacy and security" height="2436" width="1125" msid="103430439" hostid="261" sizebytes="34942"></div>One of the reasons WhatsApp is so popular is because, unlike SMS, it uses end-to-end encryption, which means nobody other than the message recipients can view your messages. When you make a call on WhatsApp, third parties are unable to listen in to your conversation. If you want added security, you can set up two-step verification in WhatsApp's settings menu. Here you can choose to add a PIN, or personal identification number, to prohibit anyone from maliciously accessing your account.You can also share your location on WhatsApp, whether you're trying to meet up with friends or want someone to know exactly where you are. <a href="https://www.businessinsider.com/guides/tech/how-to-share-location-on-whatsapp" target="_blank" rel="noopener">To share your location on WhatsApp</a>, simply tap the "+" icon to the left of the type text box in any chat, and choose "Location." <h2>The bottom line</h2>WhatsApp helped shape modern communications as we know it, and it continues to roll out <a href="https://www.businessinsider.com/guides/tech/how-to-update-whatsapp">updates that will only improve the app</a>. And as Facebook's second-biggest property with billions of dedicated users, it doesn't look like WhatsApp is going anywhere any time soon.

What is WhatsApp? A guide to navigating the free Meta-owned communication platform

<ul><li>The Ministry of Consumer Affairs has made it easier to file consumer complaints.</li><li>You can now use WhatsApp to file consumer complaints, check the status of your complaint and read FAQs.</li><li>Here is how to file a <keyword id="461597" type="General" weightage="100" keywordseo="consumer-complaint" source="Orion">consumer complaint</keyword> using WhatsApp.</li></ul> As a customer, when you receive a substandard product or service, you may think about filing a consumer complaint but give up on the idea thinking about the cumbersome process. The Ministry of Consumer Affairs has made filing consumer complaints easier. The Ministry of Consumer Affairs has partnered with Gupshup, a conversational engagement platform, to introduce a WhatsApp chatbot that allows consumers to easily file complaints with the National Consumer Helpline (NCH), check complaint status, and read the frequently asked questions (FAQs). The WhatsApp chatbot is currently available in English and Hindi languages. <cmsannotation type="cmsannotation" annotationid="How to file a consumer complaint using WhatsApp" comment="subhead" text="How to file a consumer complaint using WhatsApp">How to file a consumer complaint using WhatsApp</cmsannotation> <div type="image" title="1" msid="98807196" hostid="261" sizebytes="92716" caption="&amp;lt;p&amp;gt;WhatsApp chatbot to file a consumer complaint&amp;lt;/p&amp;gt;"></div> <ul><li>To begin, save 8800001915 in your contacts or click<a href="https://api.whatsapp.com/send/?phone=918800001915&amp;text=Hi"> here</a>.</li><li>Then, go to the chat and send “Hi”.</li><li>Then, select the language from English and Hindi.</li><li>Now, click on “Register Grievance” if you want to file a complaint against any company.</li><li>If you wish to check the status of a filed complaint, click on “Grievance Status”.</li><li>If you have any questions about the process, filing complaints or the redressal process, click on “FAQ”.</li></ul>If you click on Register Grievance, you will be asked to submit the following information – <ul><li>Your full name</li><li>Gender</li><li>OTP</li><li>State</li><li>City</li></ul>Once you have submitted the above information, you will be asked to submit information relating to the company – <div type="image" title="2" msid="98807244" hostid="261" sizebytes="135142" caption="&amp;lt;p&amp;gt;Details regarding the company you wish to complaint against&amp;lt;/p&amp;gt;"></div> <ul><li>Industry the company belongs to.</li><li>Category the company operates in.</li><li>Then, you will be able to select a company from the list.</li></ul>Once you have selected a company, you will be asked to select the nature of the grievance or why you are filing the complaint against the company. There are 27 reasons for you to select from, including a misleading advertisement, delivery of a defective product, paid amount not refunded, and more. SEE ALSO: <a href="https://www.businessinsider.in/tech/how-to/how-to-read-instagram-messages-without-being-seen/articleshow/98535023.cms">How to read Instagram messages without being seen</a> <a href="https://www.businessinsider.in/finance/news/how-to-use-credit-card-to-make-upi-payments/articleshow/98090488.cms">How to use credit card to make UPI payments</a> <a href="https://www.businessinsider.in/personal-finance/news/how-to-check-your-credit-score-for-free/articleshow/96050534.cms">How to check your credit score for free</a>

How to file a consumer complaint against a company using WhatsApp

<ul><li>WhatsApp is planning to bring avatars and screenshot-blocking features in 2023.</li><li>Some of the given features are already being tested by beta users.</li><li>Here's a breakdown of the top upcoming WhatsApp features in 2023.</li></ul>Meta-owned instant messaging app WhatsApp updates with new features and tools to enhance the user experience. By the end of 2022, or the beginning of 2023, WhatsApp users can expect many new features from WhatsApp for both business and personal accounts. Recently, WhatsApp has <a href="https://www.businessinsider.in/tech/apps/news/list-of-top-new-upcoming-whatsapp-features-in-second-half-2022/articleshow/93103440.cms">increased the file sharing limit to 2GB</a> and launched a new feature, Communities. Besides this, new message reactions are also available to general users. This article looks at expected WhatsApp features to launch by the end of 2022 or by the beginning of 2023. Our list also includes different under-development features that have been spotted by the community or so. <cmsannotation type="cmsannotation" annotationid="Screenshot blocking" comment="subhead" text="Screenshot blocking"><keyword id="14752611" type="General" weightage="20" keywordseo="screenshot-blocking" source="Orion">Screenshot blocking</keyword></cmsannotation> Currently, this feature is in beta testing. The screenshot-blocking feature will prevent users from taking screenshots of the ‘view once’ video and images. Users can use this feature to enable screen recording and capturing restrictions for media that are being shared. All users could soon have access to this feature by the end of 2022 or the beginning of 2023. <cmsannotation type="cmsannotation" annotationid="Clickable links on WhatsApp status" comment="subhead" text="Clickable links on WhatsApp status"><keyword id="15701669" type="General" weightage="20" keywordseo="clickable-links-on-whatsapp-status" source="Orion">Clickable links on WhatsApp status</keyword></cmsannotation> With this feature, users can enable hyperlink URLs in the caption in status updates similar to ‘story’ on Instagram. This will allow viewers to access URLs by simply clicking on the links. <cmsannotation type="cmsannotation" annotationid="WhatsApp Premium for Businesses" comment="subhead" text="WhatsApp Premium for Businesses">WhatsApp Premium for Businesses</cmsannotation> Reportedly, WhatsApp is developing a subscription service for WhatsApp Business. Similar to premium services like Telegram, WhatsApp Premium for Business will give some extra perks, such as custom business links and connecting more than four devices to a single account. <cmsannotation type="cmsannotation" annotationid="New Business Tool tab in WhatsApp Business" comment="subhead" text="New Business Tool tab in WhatsApp Business">New Business Tool tab in WhatsApp Business</cmsannotation> Soon, users will have a new tab, Business Tool, on the app’s home screen. This new tab allows users to immediately access Business Tools without going through in-app settings. The new tab will include a company profile, Instagram, and Facebook ad connectivity. <cmsannotation type="cmsannotation" annotationid="Avatars" comment="subhead" text="Avatars">Avatars</cmsannotation> Since the launch of Avatars on Facebook and Instagram, we may soon see Avatar on WhatsApp. According to <a href="https://wabetainfo.com/whatsapp-beta-for-android-2-22-16-11-whats-new/">wabetainfo</a>, WhatsApp is planning to introduce avatars. Using them, you may use an avatar as a mask while making the video call and as a sticker. <cmsannotation type="cmsannotation" annotationid="Companion Mode - multi-device sync" comment="subhead" text="Companion Mode - multi-device sync">Companion Mode - multi-device sync</cmsannotation> The WhatsApp Companion Mode will allow users to link a secondary mobile device to their existing WhatsApp account, including tablets. Users can only link their existing WhatsApp account to a desktop using Web WhatsApp. <cmsannotation type="cmsannotation" annotationid="The increased time limit for deleting sent messages" comment="subhead" text="The increased time limit for deleting sent messages">The increased time limit for deleting sent messages</cmsannotation> WhatsApp is planning to increase the time limit for deleting the sent messages. Currently, users can delete the sent messages within 1 hour, 8 minutes, and 16 seconds. <cmsannotation type="cmsannotation" annotationid="Ability for admins to delete unwanted messages in the group" comment="subhead" text="Ability for admins to delete unwanted messages in the group">Ability for admins to delete unwanted messages in the group</cmsannotation> This feature allows the group admin to delete messages from the group chat. Once the admin deletes the message, it won’t be available to any group member. <cmsannotation type="cmsannotation" annotationid="Retrieve deleted messages on WhatsApp" comment="subhead" text="Retrieve deleted messages on WhatsApp">Retrieve deleted messages on WhatsApp</cmsannotation> The WhatsApp beta users already have access to this feature, and it is anticipated that by the beginning of 2023, it will be available to all other users as well. <cmsannotation type="cmsannotation" annotationid="WhatsApp Private Newsletter" comment="subhead" text="WhatsApp Private Newsletter">WhatsApp Private Newsletter</cmsannotation> According to <a href="https://wabetainfo.com/whatsapp-beta-for-android-2-23-7-17-whats-new/">WABetaInfo</a>, this feature will allow users to create a broadcast chat that others can subscribe to. Once a newsletter is created, it will appear in the status tab and can be joined by others through a newsletter invite link or by searching for the newsletter username within WhatsApp. <cmsannotation type="cmsannotation" annotationid="Lock chat" comment="subhead" text="Lock chat">Lock chat</cmsannotation> With the <a href="https://wabetainfo.com/whatsapp-beta-for-android-2-23-8-2-whats-new/">Lock chat</a> feature, users can now enjoy extra security to safeguard their confidential conversations from unauthorized access. Once a chat is locked, it can only be accessed by the user's fingerprint or passcode, ensuring nobody else can open it. This new ‘Lock Chat’ feature has been designed to enhance the privacy and protection of user data. <cmsannotation type="cmsannotation" annotationid="View once audio" comment="subhead" text="View once audio">View once audio</cmsannotation> According to the <a href="https://wabetainfo.com/whatsapp-beta-for-android-2-23-7-8-whats-new/">report</a>, WhatsApp is developing a new feature known as ‘view once audio,’ enabling users to send audio messages that can only be played once. Like the view once pictures feature, the view once audio messages cannot be saved, forwarded, or recorded, ensuring the utmost privacy. To use this feature, users must select the ‘view once’ option each time they wish to send a view once photo or video. <cmsannotation type="cmsannotation" annotationid="New text editor" comment="subhead" text="New text editor">New text editor</cmsannotation> Wabetainfo has <a href="https://wabetainfo.com/whatsapp-is-releasing-a-new-text-editor-experience-on-android-beta/">reported</a> that WhatsApp is in the process of introducing a new dedicated edit button for texts. The messaging app is currently testing this feature in the beta version of the app. Currently, there is no dedicated edit option, meaning once a text is sent, it cannot be edited, only deleted. However, with the new edit button, users will be able to edit their texts even after sending them. SEE ALSO: <a href="https://www.businessinsider.in/tech/news/oneplus-nord-watch-review-a-decent-watch-with-a-hint-of-premiumness-under-a-budget/articleshow/95281350.cms">OnePlus Nord Watch review: A decent watch with a hint of premiumness under a budget</a> <a href="https://www.businessinsider.in/science/news/this-bio-engineered-houseplant-claims-to-clean-the-air-as-efficiently-as-30-air-purifiers/articleshow/95507043.cms">This bio-engineered houseplant claims to clean the air as efficiently as 30 air purifiers</a>

Check out upcoming new WhatsApp features in 2023

Instant messaging and voice-over-IP service <keyword id="790242" type="General" weightage="20" keywordseo="WhatsApp" source="Orion">WhatsApp</keyword> will now be allowing its beta users to link their accounts to a secondary phone and an <keyword id="6355645" type="General" weightage="80" keywordseo="android" source="Orion">Android</keyword> tablet. According to GSM Arena, the latest WhatsApp beta for Android - version 2.22.24.18 brings companion mode which allows users to link a secondary phone to their primary account. WhatsApp lets users link up to four Android phones to their primary account and they get to access all the regular <keyword id="2817784" type="General" weightage="20" keywordseo="whatsapp-features" source="Orion">WhatsApp features</keyword> and message encryption. Beta users of the service can activate Companion mode by going to the options menu on the registration screen and selecting 'Link a device' from the dropdown menu, reported GSM Arena. The feature is only rolled out to some beta users for now while a wider rollout will take more time. This latest WhatsApp beta for Android also brings the ability to link to an Android tablet. This feature is only available to some beta testers for now and is found in the linked devices beta option in the devices section of the settings menu. The pairing process is straightforward and done via scanning a QR code. As per GSM Arena, WhatsApp is planning to bring the new companion and link to tablet features to more users with its next updates. Presently users of WhatsApp can access their existing account only on one smartphone but they are allowed to link up to four other devices like laptops, and tablets. With the new service, people can log in to one WhatsApp number on two phones. SEE ALSO: <a href="https://www.businessinsider.in/tech/apps/news/whatsapp-avatar-what-is-it-and-how-to-create-your-avatar/articleshow/95394882.cms">WhatsApp Avatar: What is it, and how to create your Avatar?</a> <a href="https://www.businessinsider.in/tech/apps/news/how-to-delete-your-number-and-email-from-facebooks-database/articleshow/95349999.cms">How to delete your number and email from Facebook’s database</a>

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