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Former Spark driver sues Walmart, claiming gig drivers should be considered employees
A former Spark driver says the terms of working for Walmart's delivery service constitute employmen…
Dominick Reuter
Walmart's CEO, who started on the company's loading docks, shares 3 tips for how to move up the corporate ladder
Walmart CEO Doug McMillon started at the company 40 years ago earning $6.50 an hour on the loading …
Dominick Reuter
Employees angry about RTO mandates have essentially no legal path to fight them
One attorney told BI that unless there's a "protected reason under established law" like a medical …
Natalie Musumeci
Amazon had a secret operation to gather intel on rivals like Walmart and FedEx, reportedly called Big River
Amazon used a secretive operation called "Big River" to figure out the details of e-commerce and lo…
Alex Bitter
Locked-up merchandise is turning off shoppers at CVS, Walgreens, and other big drugstores
Pharmacy retailers are locking more items away, and that's turning away customers who say the measu…
Alex Bitter,Dominick Reuter
Target workers say they're walking as much as 20 miles a day. It's a sign of just how physical retail work has become.
Apple Watches and other activity trackers help show just how physical retail work can be, especiall…
Dominick Reuter
Bots are some DoorDash and Walmart Spark delivery gig workers' dirty secret
Gig workers on delivery apps like DoorDash are turning to bots to claim high-paying orders as pay f…
Alex Bitter
A former PepsiCo exec sued the company for saying that he didn't invent Flamin' Hot Cheetos while working as a janitor
Richard Montañez claimed to have invented the snack after putting chile powder on a batch of plain …
Grace Dean
Hackers are targeting Walmart Spark drivers' accounts and using them to shop for the delivery service, drivers say
Some Walmart Spark drivers' accounts are being used by other people, compromising their identity an…
Alex Bitter
Some Walmart employees say customers are getting hostile at self-checkout and they blame anti-theft tech
When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some…
Yeji Jesse Lee,Grace Mayer,Do…
The family behind Walmart cashed out $1.5 billion as the stock neared an all-time high last week
With a combined net worth of $226.3 billion, the three Walton heirs are collectively wealthier than…
Dominick Reuter
I got fired at Walmart after trying to stop shoplifters. It reveals a problem with how retailers fight theft
A Walmart employee describes how she got fired after trying to stop shoplifters and says it reveals…
Alex Bitter
Walmart spent years growing Spark, its own gig-economy delivery service. But Walmart Spark workers say challenges became clear in 2023.
Walmart Spark drivers complained about competition from bots, irritating customers, and other issue…
Alex Bitter
Walmart is encouraging employees to see telehealth doctors and it could shave millions off the company's $6 billion healthcare costs
The retailer could save roughly $700 million on health costs while enabling more patients to receiv…
Dominick Reuter
Target and Walmart stores in the Bay Area are locking up underwear and socks to prevent shoplifting
Underwear and socks are some of the latest items to be locked up at Target and Walmart stores in th…
Sawdah Bhaimiya
Walmart offered to pay Spark drivers as little as 52 cents per order after a 'temporary' app issue
Walmart offered to pay Spark drivers as little as 52 cents to deliver orders in Texas after what it…
Alex Bitter
Walmart workers reveal the best and worst parts of working the holiday season
The holiday season is a busy time at America's largest retailer, and that comes with some perks, so…
Dominick Reuter,Alex Bitter
Costco's hourly workers are getting a raise read the CEO's memo
Costco's CEO said in a memo obtained by Business Insider that starting rates for most hourly positi…
Dominick Reuter
Thanks to AI, snowstorms won't stop Walmart delivering your presents this Christmas
Here's how the retail giant is using AI to predict sales across the US and redirect inventory.
Polly Thompson
Gen Z's latest hot club is Costco
Sharing packs of food from Costco and Sam's Club is one way that Gen Z shoppers are saving money as…