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Artificial intelligence is the buzzword in today's times and more and more companies are investing in the AI space. While there are big players like Nvidia, OpenAI, Google, Microsoft, Meta and Apple, other companies are also hopping on the bandwagon. <keyword id="20128940" type="General" weightage="100" keywordseo="Salesforce" source="keywords" meta.keywordsubtype="org" meta.entityname="Salesforce" meta.hostid="261" meta.entityid="Salesforce">Salesforce</keyword>, the cloud-based software giant, is also a part of the <keyword id="21041186" type="General" weightage="20" keywordseo="AI-race" source="keywords">AI race</keyword>. According to a report in Reuters, the company recently announced its plans to <keyword id="20312439" type="General" weightage="20" keywordseo="acquire" source="keywords">acquire</keyword> <keyword id="23031429" type="General" weightage="20" keywordseo="Tenyx" source="keywords">Tenyx</keyword>, a <keyword id="19913824" type="General" weightage="20" keywordseo="startup" source="keywords">startup</keyword> that specialises in artificial intelligence-powered voice agents. The acquisition, for which the financial terms have not been disclosed, is expected to be completed in the third quarter of this year. Upon completion, Tenyx’s co-founders, Chief Executive Officer Itamar Arel and Chief Technology Officer Adam Earle, along with their team, will be integrated into Salesforce. Founded in 2022 and based in California, Tenyx has carved a niche for itself by providing AI voice solutions across various industries, including e-commerce, healthcare, hospitality, and travel. The startup’s innovative approach has made it a valuable asset for Salesforce as the company seeks to strengthen its AI-driven offerings. This acquisition represents a significant step in Salesforce’s broader strategy to enhance its technological capabilities and reignite revenue growth. The move comes after a period of scrutiny from activist investors, which led Salesforce to announce last year its intention to double share buybacks and step back from its aggressive acquisition strategy. At that time, Salesforce had even disbanded its mergers and acquisitions committee, signalling a shift in focus. However, the acquisition of Tenyx indicates that Salesforce is now revisiting strategic acquisitions as a means to accelerate growth. The acquisition also mirrors recent moves by other major technology companies as they compete for AI talent and tools. Earlier this year, Microsoft acquired the AI startup Inflection for $650 million, while <keyword id="19904608" type="General" weightage="20" keywordseo="amazon" source="keywords">Amazon</keyword> bolstered its AI capabilities by hiring co-founders and key employees from another AI startup, Adept, in June. These deals underscore the intensifying competition within the tech industry to secure a foothold in the rapidly evolving field of artificial intelligence. Salesforce’s decision to pursue this acquisition comes on the heels of a strong financial performance in the second quarter, where the company surpassed Wall Street’s expectations for both revenue and profit. The growth was primarily driven by increased expenditure on Salesforce’s enterprise cloud products, highlighting the ongoing demand for robust cloud solutions. As Salesforce integrates Tenyx into its operations, the company is likely to leverage Tenyx’s expertise to further refine its AI-driven services, potentially leading to new product developments and enhanced customer experiences. The acquisition also signals Salesforce’s recognition of the growing importance of AI in the future of enterprise technology. With AI increasingly becoming a cornerstone of business operations across industries, Salesforce’s investment in Tenyx positions it well to remain competitive in a market where innovation and advanced technological capabilities are key to long-term success.

Salesforce joins the AI race, announces plans to acquire AI startup Tenyx

<ul><li>More than half of content on internet is <keyword id="19899640" type="General" weightage="100" keywordseo="AI" source="keywords">AI</keyword> generated, a new study finds</li><li>This could have some serious implications</li><li>AI tends to hallucinate when it is trained on its own content</li></ul> When <keyword id="19918823" type="General" weightage="20" keywordseo="OpenAI" source="keywords" meta.keywordsubtype="org" meta.entityname="OpenAI" meta.hostid="261" meta.entityid="OpenAI">OpenAI</keyword> launched <keyword id="19918826" type="General" weightage="20" keywordseo="ChatGPT" source="keywords">ChatGPT</keyword> in November 2022, the internet was a different place. Chatbots that could create human-like content and hold conversations were not that common and people never thought that it would soon be possible to get an entire article written with just a few text prompts. Then, ChatGPT entered our lives and changed it. For the better or worse, that's yet to be decided. After ChatGPT, AI tools like <keyword id="19895622" type="General" weightage="20" keywordseo="Microsoft" source="keywords" meta.keywordsubtype="org" meta.entityname="Microsoft" meta.hostid="261" meta.entityid="Microsoft">Microsoft</keyword>'s <keyword id="19960330" type="General" weightage="20" keywordseo="Bing" source="keywords">Bing</keyword> (now called <keyword id="19960329" type="General" weightage="20" keywordseo="CoPilot" source="keywords">CoPilot</keyword>) and <keyword id="20306495" type="General" weightage="20" keywordseo="Googles-Bard" source="keywords">Google's Bard</keyword> (now called <keyword id="19896990" type="General" weightage="20" keywordseo="Gemini" source="keywords">Gemini</keyword>) were also launched. Other AI content generators like Claude and Writesonic also gained popularity. With the popularity of AI tools, the internet is slowly filling up with AI-generated content. <h2>57 percent internet content is AI generated</h2>A study by Amazon Web Services, as reported by a recent Forbes report, says that 57 percent content on the internet is generated by AI. This means that more than half of content on the internet is AI-generated today. The Forbes report also quoted an expert who said that 90 percent of all internet content is likely to be AI-generated by 2025. And this could mean a drop in the quality of content available on the internet. <div type="Article" hostid="261" msid="112678305" title="Falling in love with a user to telling them to eat rocks to stay fit, times when AI went wrong" mstype="2" mssubtype="0"></div> <h2>What happens when AI fills the internet? </h2>A new study by Dr. Ilia Shumailov and a team of researchers, published in Nature, says that <keyword id="19896272" type="General" weightage="20" keywordseo="generative-AI" source="keywords">generative AI</keyword> models degrade rapidly when they rely solely on AI-generated content. The researchers observed that after just two prompts, the quality of AI responses begins to drop, becoming nonsensical by the ninth attempt. This phenomenon, termed "<keyword id="22835139" type="General" weightage="20" keywordseo="model-collapse" source="keywords">model collapse</keyword>," occurs when AI continues training on its own outputs, leading to distorted results and loss of accuracy, especially for minority or less-represented data. On a related note, there have been several instances where AI-generated content got people in trouble by producing inaccurate results. For instance, in March this year, a Canadian lawyer faced investigation after using ChatGPT for legal research as the AI chatbot came up with fictitious cases. Despite her apology and steps to correct the error, the incident highlighted the risks of AI in legal research, prompting an inquiry by the British Columbia law society. SEE ALSO: <a href="https://www.businessinsider.in/tech/news/majority-it-workers-fear-being-replaced-by-ai-new-survey-shows/articleshow/112732724.cms" data-type="tilCustomLink" target="_blank"> Majority IT workers fear being replaced by AI, new survey shows</a> <a href="https://www.businessinsider.in/business/news/salesforce-joins-the-ai-race-announces-plans-to-acquire-ai-startup-tenyx/articleshow/113054026.cms" data-type="tilCustomLink" target="_blank">Salesforce joins the AI race, announces plans to acquire AI startup Tenyx</a>

The internet has more AI-generated content today than human-created and this could mean trouble

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Salesforce joins the AI race, announces plans to acquire AI startup Tenyx

Divyanshi Sharma

The internet has more AI-generated content today than human-created and this could mean trouble

Divyanshi Sharma

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