Best printers for Home

Best Mixer Grinder

Best wired Earphones

Best 43 Inch TV in India

Best Wi Fi Routers

Best Home Theatre in India

Smart Watch under 5000

Best Laptops for Education

Best Laptop for Students

Festive season is underway and with barely a day left in Diwali, things are in full swing. On the occasion of <keyword id="23288581" type="General" weightage="20" keywordseo="Dhanteras" source="keywords">Dhanteras</keyword> yesterday, quick commerce platforms like <keyword id="20069203" type="General" weightage="100" keywordseo="Blinkit" source="keywords" meta.keywordsubtype="org" meta.entityname="Blinkit" meta.hostid="261" meta.entityid="Blinkit">Blinkit</keyword>, Zepto and <keyword id="19939135" type="General" weightage="20" keywordseo="swiggy-instamart" source="keywords">Swiggy Instamart</keyword> were selling gold and silver coins, promising deliveries of the same within minutes. However, for a Delhi resident, ordering a <keyword id="21592794" type="General" weightage="20" keywordseo="gold-coin" source="keywords">gold coin</keyword> on Blinkit didn't go as expected. <keyword id="21245638" type="General" weightage="20" keywordseo="mohit-jain" source="keywords">Mohit Jain</keyword>, hailing from Delhi, recently shared his dissatisfaction after allegedly receiving the wrong item. According to a post on X, Jain claims he ordered a 1-gram gold coin along with a 10-gram silver coin on Blinkit, only to discover a 0.5-gram gold coin in the package instead. According to Jain, the order was prepaid, and he wasn’t home at the time of delivery, so he had his younger brother handle the transaction. After providing his brother with the necessary OTP, Jain was confident everything was okay. However, upon returning home 20 minutes later, he was dismayed to find the wrong coin in the delivery—an issue that only grew as he tried to resolve it. In a detailed post shared on X (formerly Twitter), Jain explained how he ordered 1 gm gold coin, but what he received was a 0.5 gm <keyword id="20650343" type="General" weightage="20" keywordseo="Malabar-Gold" source="keywords">Malabar Gold</keyword> coin with a rose design instead. Jain added that he reached out to the delivery agent and "almost cried". "I ordered 1 gm gold coin from blinkit, along with the 1gm silver coin. It was all prepaid. I wasn't there at home to receive the order, so I gave the otp to my younger brother to get it received. After 20 mins I reached home and saw wrong item was delivered I. I got 0.5gm Malabar gold coin (rose design). What I ordered was 1 gm Mata lakshmi gold coin," he wrote. Jain’s struggle didn’t end with the delivery mix-up. By the time he tried to address the issue, the 20-minute return window for the product had expired. Attempts to get in touch with Blinkit’s customer support proved equally frustrating. Jain shared screenshots of his conversation with Blinkit’s customer service team, where the automated response informed him that the return window had closed and suggested only that he “provide feedback to help improve services.” He added, "I couldn't contact any support executive. I called the delivery executive and literally cried while talking to him. He has the photos of coin before the delivery but he said that he can't do anything even after knowing that he delivered the wrong item. I do have CCTV footages too of getting wrong item delivered. Also It was the first and last time of me ordering something so expensive from blinkit as their customer support is pathetic, have to chat with AI bots." In an attempt to back up his claim, Jain also reviewed CCTV footage from his home that showed the delivery of the incorrect item. He posted images of both the 0.5-gram coin he received and the screenshot of his original order, which clearly displayed the request for a 1-gram coin featuring <keyword id="20375971" type="General" weightage="20" keywordseo="goddess-lakshmi" source="keywords">Goddess Lakshmi</keyword>. His tweet quickly gained traction, capturing the attention of other Blinkit users and sparking discussions about the platform’s handling of high-value items.

'I was scammed, cried while talking to delivery executive': Man orders gold coin from Blinkit, claims to receive wrong item

Online food delivery platform <keyword id="6358977" type="General" weightage="20" keywordseo="swiggy" source="Orion">Swiggy</keyword> has started charging all users a "platform fee" of Rs 2 per food order, irrespective of the cart value. The company told IANS that the additional charges are being levied only on food orders on the main platform and does not apply on Instamart users. "The platform fee is a nominal flat fee charged on food orders. This fee helps us operate and improve our platform and enhance app features to deliver a seamless app experience," a Swiggy spokesperson said in a statement. The platform fee is over and above the convenience and handling fees for food delivery. As last reported, Swiggy claimed to have processed over 1.5-2 million orders through the day. People in Hyderabad ordered a whopping 10 lakh biryanis and 4 lakh plates of haleem on leading food-delivery platform Swiggy during the holy month of Ramzan. In March, the online food delivery platform said it delivered 33 million plates of idlis in the last 12 months, indicating the immense popularity of this dish among customers. Bengaluru, Hyderabad, and Chennai were the top three cities where idlis were ordered the most. The company, on average, has over 2.5 lakh restaurant partners enabled on its platform, and typically onboards about 10,000 restaurants every month. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/news/ultratech-cements-q4-net-profit-falls-32-to-1666-crore-declares-dividend/articleshow/99848912.cms">UltraTech Cement’s Q4 net profit falls 32% to ₹1,666 crore, declares dividend</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/careers/news/non-tech-companies-are-actively-recruiting-tech-talent-with-over-one-million-jobs/articleshow/99816472.cms">Over a million jobs await techies &amp; it’s not tech cos that are hiring them</a>

Swiggy begins charging Rs 2 'platform fee' per food order from users

Online food delivery platform <keyword id="6358977" type="General" weightage="100" keywordseo="swiggy" source="Orion">Swiggy</keyword>'s losses doubled to ₹3,629 crore in FY22 compared to ₹1,617 crore in the last fiscal year. Total expenses went up 131% to ₹9,574.5 crore in FY22. According to its annual financial statement with the Registrar of Companies (RoC), during the last quarter of FY22, Swiggy turned "decacorn" (with a valuation of $10 billion and above) after raising a $700 million round led by Invesco. Meanwhile, Swiggy's revenue grew 2.2 times to ₹5,705 crore during FY22 as opposed to ₹2,547 crore in FY21. According to Entrackr, outsourcing support costs accounted for 24.5% of the total expenses of the company. This particular cost increased 2.3 times to ₹2,350 crore in FY22 from ₹1,031 crore in FY21. Its advertising and promotional expenses surged 4 times to reach ₹1,848.7 crore during FY22, according to the report. Reports surfaced last month that Swiggy may lay off more than 250 employees or up to 5% of its workforce starting January. "There have been no layoffs at Swiggy. We concluded our performance cycle in October and have announced ratings and promotions at all levels. As with every cycle, we expect exits based on performance," a Swiggy spokesperson had said in a statement. The upcoming layoffs are likely to impact Swiggy's quick commerce delivery service <keyword id="9728281" type="General" weightage="50" keywordseo="instamart" source="Orion">Instamart</keyword> to reduce cash burn. In November, global brokerage firm <keyword id="151304" type="General" weightage="50" keywordseo="jefferies" source="Orion">Jefferies</keyword> said that Swiggy was fast losing market share to its rival <keyword id="11830133" type="DOMAIN" weightage="20" keywordseo="zomato" botkeyword="" source="ET" sourcekeytype="COMPANY" meta.keywordsubtype="EQ" meta.aliasname="zomato" meta.entityname="Zomato Ltd." meta.entityid="57948" meta.seoname="zomato-ltd">Zomato</keyword> despite offering heavy discounts. Citing Swiggy investor Prosus' financial report, Jefferies said that the gross value of Swiggy's food delivery business was $1.3 billion in the January-June period this year. Zomato in the same period logged a gross order volume of $1.6 billion. In May last year, Swiggy acquired Dineout, a dining-out and restaurant tech platform, for an undisclosed sum. According to sources, the acquisition size was around $200 million. Earlier this year, the food delivery platform raised $700 million led by Invesco at a $10.7 billion valuation. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/auto/news/tvs-motor-sales-slip-3-58-to-242012-units-in-dec/articleshow/96681654.cms">TVS Motor sales slip 3.58% to 2,42,012 units in Dec</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/news/indias-manufacturing-pmi-hits-13-month-high-in-dec-on-rise-in-new-orders-strong-demand/articleshow/96678340.cms">India's manufacturing PMI hits 13-month high in Dec on rise in new orders, strong demand</a>

You Searched For "Swiggy Instamart" and got 3 results

'I was scammed, cried while talking to delivery executive': Man orders gold coin from Blinkit, claims to receive wrong item

Divyanshi Sharma

Swiggy begins charging Rs 2 'platform fee' per food order from users

IANS

Swiggy's losses jump 2X to ₹3,629 crore in FY22, layoffs coming

IANS

Popular Keywords

Buying Guides