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Festive season is underway and with barely a day left in Diwali, things are in full swing. On the occasion of <keyword id="23288581" type="General" weightage="20" keywordseo="Dhanteras" source="keywords">Dhanteras</keyword> yesterday, quick commerce platforms like <keyword id="20069203" type="General" weightage="100" keywordseo="Blinkit" source="keywords" meta.keywordsubtype="org" meta.entityname="Blinkit" meta.hostid="261" meta.entityid="Blinkit">Blinkit</keyword>, Zepto and <keyword id="19939135" type="General" weightage="20" keywordseo="swiggy-instamart" source="keywords">Swiggy Instamart</keyword> were selling gold and silver coins, promising deliveries of the same within minutes. However, for a Delhi resident, ordering a <keyword id="21592794" type="General" weightage="20" keywordseo="gold-coin" source="keywords">gold coin</keyword> on Blinkit didn't go as expected. <keyword id="21245638" type="General" weightage="20" keywordseo="mohit-jain" source="keywords">Mohit Jain</keyword>, hailing from Delhi, recently shared his dissatisfaction after allegedly receiving the wrong item. According to a post on X, Jain claims he ordered a 1-gram gold coin along with a 10-gram silver coin on Blinkit, only to discover a 0.5-gram gold coin in the package instead. According to Jain, the order was prepaid, and he wasn’t home at the time of delivery, so he had his younger brother handle the transaction. After providing his brother with the necessary OTP, Jain was confident everything was okay. However, upon returning home 20 minutes later, he was dismayed to find the wrong coin in the delivery—an issue that only grew as he tried to resolve it. In a detailed post shared on X (formerly Twitter), Jain explained how he ordered 1 gm gold coin, but what he received was a 0.5 gm <keyword id="20650343" type="General" weightage="20" keywordseo="Malabar-Gold" source="keywords">Malabar Gold</keyword> coin with a rose design instead. Jain added that he reached out to the delivery agent and "almost cried". "I ordered 1 gm gold coin from blinkit, along with the 1gm silver coin. It was all prepaid. I wasn't there at home to receive the order, so I gave the otp to my younger brother to get it received. After 20 mins I reached home and saw wrong item was delivered I. I got 0.5gm Malabar gold coin (rose design). What I ordered was 1 gm Mata lakshmi gold coin," he wrote. Jain’s struggle didn’t end with the delivery mix-up. By the time he tried to address the issue, the 20-minute return window for the product had expired. Attempts to get in touch with Blinkit’s customer support proved equally frustrating. Jain shared screenshots of his conversation with Blinkit’s customer service team, where the automated response informed him that the return window had closed and suggested only that he “provide feedback to help improve services.” He added, "I couldn't contact any support executive. I called the delivery executive and literally cried while talking to him. He has the photos of coin before the delivery but he said that he can't do anything even after knowing that he delivered the wrong item. I do have CCTV footages too of getting wrong item delivered. Also It was the first and last time of me ordering something so expensive from blinkit as their customer support is pathetic, have to chat with AI bots." In an attempt to back up his claim, Jain also reviewed CCTV footage from his home that showed the delivery of the incorrect item. He posted images of both the 0.5-gram coin he received and the screenshot of his original order, which clearly displayed the request for a 1-gram coin featuring <keyword id="20375971" type="General" weightage="20" keywordseo="goddess-lakshmi" source="keywords">Goddess Lakshmi</keyword>. His tweet quickly gained traction, capturing the attention of other Blinkit users and sparking discussions about the platform’s handling of high-value items.

'I was scammed, cried while talking to delivery executive': Man orders gold coin from Blinkit, claims to receive wrong item

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'I was scammed, cried while talking to delivery executive': Man orders gold coin from Blinkit, claims to receive wrong item

Divyanshi Sharma

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