Meta has announced new features for WhatsApp Business, including a verified badge for small busines…

Customer service is a massive hassle in most situations, but it quite literally saved our vacation …

Immigration and Customs Enforcement has kept its use of deadly force secret. Exclusive documents re…

New Delhi, July 6 (IANS) Samsung on Monday started offering customer support through WhatsApp to pr…

When we face any difficulty regarding a product or service, we tend to automatically reach out to t…

​​Reliance Retail Ventures will show the fastest growth in terms of revenue and EBITDA, said Mukesh…

It is worth pointing out that both Jio and JioFiber connections are working fine on our en…

Ghosting is rude, but not replying to a customer on time can cost y…

Ordering groceries, vegetables and daily essentials is just a WhatsApp away as billionaire Mukesh A…

If you want to continue using WhatsApp, you’ll have to agree to their new privacy policy by May 15.…

The iconic footwear brand Bata saw its profits fall by 45% in the first three months of 2020 becaus…

Marketers must observe, analyse and react in real-time, says Wipro's marketing officer S Prasanna R…

In the last few years, WhatsApp has established itself as the primary private messaging platform ac…

The customers can get almost all resolutions on their policy 24 by 7 on WhatsApp through the compa…

"The simple way of thinking about is people who can't use Slack but don't like Teams," Tien said. …

The company is the first among non-life insurers in India to introduce the entire bouquet of servic…

"In these times of uncertainty, we at Haier are taking all necessary steps to provide unrestricted …

The messaging mobile app, WhatsApp plans on bringing ads to the status tab on WhatsApp starting …

The Most Devoted Brands On Twitter (Socialbakers) Socialbakers released its "Social Customer Care"…

It's easy to take this novel model for granted. When we first partnered with WhatsApp in January 20…