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AI can create 2.7 million tech jobs by 2028 in India, study says
India's workforce is on the brink of a tech revolution, with 2.73 million new tech jobs projected b…
ServiceNow's chief digital information officer on why 2024 is going to be really fun
While ServiceNow focuses on generative-AI integration, it also measures employee satisfaction to se…
Josée Rose
ServiceNow CMO Michael Park on fusing B2B marketing with purpose: Video
ServiceNow CMO Michael Park explains why companies need to have purpose-driven marketing.
ServiceNow CMO Michael Park says marketing is "by far the most complex" function he has ever run: video
ServiceNow CMO Michael Park on the complex role of the CMO.
A day in the life of a Singapore-based managing director at ServiceNow, who squeezes in 2-minute workouts between meetings and says 2020 was the best year of his working life
Wee Luen Chia (right) says 2020 has been the best year of his working life because it allowed him t…
Katie Warren
How Snowflake CEO Frank Slootman became a billionaire by ripping up the 'nice guy' Silicon Valley playbook
Slootman has reached nearly mythic status in Silicon Valley as he continues to captain the ship at …
Katie Warren
ServiceNow is giving government agencies free access to apps designed to help them respond to the coronavirus faster and more efficiently
"It cuts down on the additional manual data entry support that's needed by the resource team," she …
Benjamin Pimentel
The Latin American startup Yalochat just raised $15 million for its Salesforce and ServiceNow-competitor that lets users chat with customers over WhatsApp
Yalochat wants to take on Salesforce and ServiceNow by making it easier for companies to manage cus…
Rosalie Chan
The CIO of ServiceNow explains why businesses have a hard time wrapping their head around AI, and says the secret is making it 'explainable'
"There are regulations coming up on AI which means companies need to build this transparency for th…
Benjamin Pimentel
A Wall Street analyst says cloud software giants like Salesforce, Microsoft and ServiceNow may have an edge in tech's coronavirus downturn
The cloud was an emerging trend during the 2008 crash, but Swanson Lowe said companies that embrace…
Benjamin Pimentel
New ServiceNow CEO Bill McDermott kicked off his new job a big beat and touted big plans and products for banking and telco
"You have to be friendly with companies," he told Business Insider. "You have to make sure that it'…
Benjamin Pimentel
Morgan Stanley just invested millions in Samanage, a North Carolina-based Zendesk and ServiceNow competitor
On Thursday, Samanage announced its series D funding led by Morgan Stanley Expansion Capital, the l…
Rosalie Chan
Former SAP chief exec Bill McDermott is stepping up as the new CEO of cloud software giant ServiceNow because the old one is taking over Nike
Donahoe, the former CEO of eBay, was named ServiceNow chief in 2017, replacing Frank Slootman. In a…
Benjamin Pimentel
New ServiceNow CEO Bill McDermott hinted that he won't chase as many acquisitions as he did leading SAP - and said that the goal is still $10 billion in revenue
ServiceNow is one of the pioneers of the cloud-based applications, also referred to as software-as-…
Benjamin Pimentel
John Donahoe went from leading eBay to the CEO of $50 billion ServiceNow. Now, he says his 'sweet spot' is getting the company to $10 billion in revenue.
"You gotta give him a whole of credit for that," he told Business Insider. "A lot of CEOs screw up …
Benjamin Pimentel
With An Astounding $6 Billion Valuation, ServiceNow Has Become 'The Next Salesforce.com'
On Thursday, the company for the first time reported revenues of $100 million in a single quarter -…
With An Astounding $6 Billion Valuation, ServiceNow Has Become 'The Next Salesforce.com'
On Thursday, the company for the first time reported revenues of $100 million in a single quarter —…
Julie Bort
Your Thumb Will Replace Your Mouse - And Other Changes Coming To Your Work Apps
4. The "one-latte" training. Most work software was developed during a time when companies bought …
Julie Bort
ServiceNow Has Cured The Post-Facebook IPO Market
But as sunny as all this is, this IPO is one more signal that we're in a bubble—or near to one. Its…
Julie Bort
ServiceNow CEO: Facebook's IPO Mess Was GREAT For My Company
Those are choices that I make. Because in the public market everybody wants everything. They want h…