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1 min read

AI can create 2.7 million tech jobs by 2028 in India, study says

India's workforce is on the brink of a tech revolution, with 2.73 million new tech jobs projected b…

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2 mins read

ServiceNow's chief digital information officer on why 2024 is going to be really fun

While ServiceNow focuses on generative-AI integration, it also measures employee satisfaction to se…

Josée Rose   


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ServiceNow CMO Michael Park on fusing B2B marketing with purpose: Video

ServiceNow CMO Michael Park explains why companies need to have purpose-driven marketing.

Katie Warren   


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2 mins read

How Snowflake CEO Frank Slootman became a billionaire by ripping up the 'nice guy' Silicon Valley playbook

Slootman has reached nearly mythic status in Silicon Valley as he continues to captain the ship at …

Katie Warren   


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2 mins read

ServiceNow is giving government agencies free access to apps designed to help them respond to the coronavirus faster and more efficiently

"It cuts down on the additional manual data entry support that's needed by the resource team," she …

Benjamin Pimentel   


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3 mins read

Rosalie Chan   


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4 mins read

The CIO of ServiceNow explains why businesses have a hard time wrapping their head around AI, and says the secret is making it 'explainable'

"There are regulations coming up on AI which means companies need to build this transparency for th…

Benjamin Pimentel   


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2 mins read

A Wall Street analyst says cloud software giants like Salesforce, Microsoft and ServiceNow may have an edge in tech's coronavirus downturn

The cloud was an emerging trend during the 2008 crash, but Swanson Lowe said companies that embrace…

Benjamin Pimentel   


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2 mins read

New ServiceNow CEO Bill McDermott kicked off his new job a big beat and touted big plans and products for banking and telco

"You have to be friendly with companies," he told Business Insider. "You have to make sure that it'…

Benjamin Pimentel   


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1 min read

Morgan Stanley just invested millions in Samanage, a North Carolina-based Zendesk and ServiceNow competitor

On Thursday, Samanage announced its series D funding led by Morgan Stanley Expansion Capital, the l…

Rosalie Chan   


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1 min read

Former SAP chief exec Bill McDermott is stepping up as the new CEO of cloud software giant ServiceNow because the old one is taking over Nike

Donahoe, the former CEO of eBay, was named ServiceNow chief in 2017, replacing Frank Slootman. In a…

Benjamin Pimentel   


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4 mins read

Benjamin Pimentel   


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6 mins read

John Donahoe went from leading eBay to the CEO of $50 billion ServiceNow. Now, he says his 'sweet spot' is getting the company to $10 billion in revenue.

"You gotta give him a whole of credit for that," he told Business Insider. "A lot of CEOs screw up …

Benjamin Pimentel   


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2 mins read

With An Astounding $6 Billion Valuation, ServiceNow Has Become 'The Next Salesforce.com'

On Thursday, the company for the first time reported revenues of $100 million in a single quarter -…

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2 mins read

With An Astounding $6 Billion Valuation, ServiceNow Has Become 'The Next Salesforce.com'

On Thursday, the company for the first time reported revenues of $100 million in a single quarter —…

Julie Bort   


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1 min read

Your Thumb Will Replace Your Mouse - And Other Changes Coming To Your Work Apps

4. The "one-latte" training. Most work software was developed during a time when companies bought …

Julie Bort   


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1 min read

ServiceNow Has Cured The Post-Facebook IPO Market

But as sunny as all this is, this IPO is one more signal that we're in a bubble—or near to one. Its…

Julie Bort   


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3 mins read

ServiceNow CEO: Facebook's IPO Mess Was GREAT For My Company

Those are choices that I make. Because in the public market everybody wants everything. They want h…