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8 mins read

How America stopped caring about quality and learned to embrace 'customer satisfaction'

Why your inbox is overflowing with questionnaires asking you to rate your experience on a scale of …

Adam Rogers   


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3 mins read

I work at Spirit Halloween. Here are 9 mistakes I see customers make when shopping for costumes and decor.

Spirit Halloween customers often buy makeup kits without proper application and removal products, a…

Kim Fahmie   


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3 mins read

Callers beware! Over 31,000 fake customer care numbers are out there to scam you

When we face any difficulty regarding a product or service, we tend to automatically reach out to t…

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3 mins read

India’s e-commerce boom: Gen Z, small cities, and self-care trends on the rise, says Meesho

Meesho's inaugural Smart Shopper Report for H1 2024 explores evolving online shopping trends, highl…

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9 mins read

Samsung Galaxy M55 Review — The quintessential Samsung experience

The M moniker for Samsung has always brought laurels to the brand. While the A & F series follo…

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26 mins read

Immigration and Customs Enforcement has kept its use of deadly force secret. Until now.

Immigration and Customs Enforcement has kept its use of deadly force secret. Exclusive documents re…

Lila Hassan   


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1 min read

AT&T says hackers stole the call and text records of almost all of its wireless customers

The data includes the phone numbers that customers interacted with, AT&T said.

Grace Dean   


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5 mins read

Gen Zers are embracing remote and flexible customer service jobs — but the freedom comes at a cost

Remote roles are often portrayed as good for mental and physical health, but that isn't always the …

Lindsay Dodgson   


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7 mins read

10 AI applications for companies that want to streamline their business and improve customer experiences

Explore how businesses are using AI to revolutionize the customer experience through automation, ro…

Freya Graham   


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1 min read

Chick-fil-A drive-thrus are dreadfully slow, but customers don't seem to care

A new report ranked Chick-fil-A's drive-thru as the slowest — but also the most accurate and friend…

Jennifer Ortakales Dawkins   


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5 mins read

The tattoo industry is facing a reckoning, with customers fed up with bad artists, overpricing, and sexism

There's a discussion on social media about problems in the tattoo industry, with customers becoming…

Lindsay Dodgson   


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1 min read

Samsung offers customer support through WhatsApp in India

New Delhi, July 6 (IANS) Samsung on Monday started offering customer support through WhatsApp to pr…

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4 mins read

Mobikwik founder says they are not selling any shares in the IPO

Meanwhile, other stakeholders may choose to increase or decrease their offer for sale (OfS). “I …

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5 mins read

Fisker employees are fixing some customers' cars with parts from the company's vehicle 'graveyard,' sources say

Fisker staff have been taking parts off preproduction vehicles and inventory to fix some customers'…

Grace Kay   


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1 min read

#JioDown: Reliance Jio network goes down in certain circles, users report they cannot use internet or make calls

It is worth pointing out that both Jio and JioFiber connections are working fine on our en…

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7 mins read

FTX's victims may get all their money back. The judge sentencing Sam Bankman-Fried might not care.

As Sam Bankman-Fried's sentencing date approaches, the judge is being asked to consider billions of…

Jacob Shamsian   


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3 mins read

Parents could spend $26,000 to care for one kid this year

Business Insider adjusted the latest estimate for the cost of raising a kid to account for inflatio…

Emily Canal,Andy Kiersz   


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3 mins read

Health insurance that rewards fitness – A new way to promote self-care and reducing costs

Age-old sayings have weight and it is both true that health is wealth and prevention is better than…

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3 mins read

Following Kotak Mahindra Bank’s strong Q4 numbers, analysts reset stock target up to ₹1,900; Worried about reputation impact than financial, says CEO

Kotak Mahindra Bank’s share prices surged by over 5% on Monday, a day after the leading private sec…

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1 min read

'Make in India' Galaxy Z Flip5, Z Fold5 now available in India

The much-anticipated 'make in India' Samsung Galaxy Z Flip5 and Galaxy Z Fold5 went on sale in Indi…