You Searched For "Priority customer service" and got 18 results
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2 mins read
Domino's CEO says customers are picking up their own pizzas, and it reveals a bleak reality about the economy
Domino's CEO said that its carryout business is booming -- and its shows why many consumers aren't …
Alex Bitter
2 mins read
Microsoft tells customers it lost log data for key security products
Microsoft told customers that a software bug caused inconsistent collection of log data for key clo…
Ashley Stewart
2 mins read
The boss of one of Boeing's biggest customers highlighted the tug-of-war between the planemaker's 2 top priorities: speed and safety
"Get your act together," Emirates boss Sheikh Ahmed bin Saeed Al Maktoum told Boeing as it struggle…
Pete Syme
1 min read
Self-service security screening is coming to airports, but PreCheck passengers are getting priority
The Department of Homeland Security is testing out self-service screening options and has awarded c…
Katie Balevic
4 mins read
I worked at Morgan Stanley, Amazon, and Slack before realizing I wasn't fulfilled. Motherhood changed my priorities.
Hera Wentong Li worked as a software engineer at Morgan Stanley, Amazon, and Slack before realizing…
Perri Ormont Blumberg
3 mins read
Verizon sees early success using generative AI to answer questions from business customers
Verizon's generative AI reduces the workload for its agents by summarizing calls, giving prompts, a…
Erica Sweeney
2 mins read
Millions of student-loan borrowers' payments are being 'wildly' mismanaged by a major servicer — and it might be time to terminate its contract, over 50 Democratic lawmakers say
Student-loan company MOHELA is facing two lawsuits over claims it mistreated millions of borrowers.…
Ayelet Sheffey
8 mins read
Inside ID.me's torrid pandemic growth spurt, which led to frantic hiring, ill-equipped staff, and data-security lapses as the company closed lucrative deals with unemployment agencies and the IRS
Identity verification service ID.me won dozens of government contracts during the pandemic. Staff d…
Caroline Haskins
3 mins read
Meta's layoffs are affecting customer service and leaving influencers and businesses on Instagram and Facebook in the lurch, report says
Meta's mass layoffs have affected over 20,000 employees, including staff on its client support and …
Sawdah Bhaimiya
1 min read
OpenAI is launching a ChatGPT subscription service for $20 a month. It will offer speedier response times and priority access to new features.
OpenAI said last month it was testing a paid version of ChatGPT, opening a waitlist for the "experi…
Beatrice Nolan
2 mins read
Amazon reportedly wants to track its customer service employees by their keyboard strokes and mouse movements
A confidential Amazon document outlined Amazon's plans to monitor their customer service employees …
Francis Agustin
2 mins read
Now Air India can help you fly to quaint European cities without an airport even
Air India has entered an intermodal interline agreement with AccesRail to boost connectivity option…
3 mins read
Fast food workers say they're facing more harassment than ever before as angry customers lash out in response to rising menu prices
Insider spoke to 11 employees at McDonald's, Chipotle, Starbucks, and Dunkin' who said diners are i…
Mary Meisenzahl
2 mins read
Elon Musk's SpaceX plans a record 144 launches next year for Starlink's Direct to Cell service
The schedule means Elon Musk's company will launch a mission every two-and-a-half days on average.
Polly Thompson
2 mins read
A McDonald's restaurant in Ohio was ordered to close after a customer said he found a crack pipe next to his hash browns and McMuffin
After a customer claimed to discover a crack pipe alongside his breakfast order, inspectors ordered…
Grace Dean
4 mins read
Discounts have dropped lower on the customer’s priority list, say Indian e-tailers
India – a country where shoppers let discounts choose their consumption patterns and offline shoppi…
3 mins read
AI-driven customer sentiment analysis can help CMOs
AI-driven customer sentiment analysis is not only about analyzing customer reviews and feedb…
1 min read
Coinbase is trying out a subscription service for customers that would include no-fee trading, report says
The service, called Coinbase One, would make users eligible for up to $1 million in reimbursement i…