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Now, Facebook Messenger Chatbots will allow businesses to sell directly to consumers
"Customers can check out with a few easy clicks, without ever leaving the Messenger app," the compa…
Grubhub receipt sparks outrage as it reveals the company took a $666 cut from a pizza restaurant's $1042 in total orders
"It is almost enough to pay for the food," Giuseppe Badalamenti, the owner of Chicago Pizza Boss, w…
Irene Jiang
Facebook is killing off M, the messenger assistant that books dinner reservations on command
M, which was first announced in August 2015, used a mixture of artificial intelligence and human "t…
Becky Peterson
This is Facebook's new plan to get people talking to businesses in Messenger
For now, Facebook's AI brain is relatively restrained in the kinds of suggestions it can make, but …
Alex Heath
Ohio school says a shortage of cafeteria staff forced it to serve takeout pizza to hundreds of students for lunch
A school district in Independence bought students fast food from a local business after realizing i…
Zahra Tayeb
You should stop using Facebook Messenger until it proves it's worthy of your trust
"I remember, one Saturday morning, I got a phone call and we detected that people were trying to sp…
Kif Leswing
I just tried to order flowers through a Facebook Messenger bot, and left thinking 'why bother?'
But they're not exactly easy to find or get started with. And based on this first experience, I don…
Matt Rosoff
Hike goes the eCommerce way
The interface designed for these coupons is easy and user friendly interface, one just needs to ope…
Facebook is killing its standalone Snapchat clone in Messenger and putting the feature everywhere else
The Stories format was originally a unique aspect of Snapchat, which has seen a noticeable decline …
Alex Heath
Facebook wants to fix video calls with Portal, a $200 gadget that lets you talk to your Messenger friends
Smart speakers have exploded over the last few years, with the Amazon Echo leading the way - but it…
Rob Price
Facebook Messenger just made itself a whole lot more attractive for brands
Facebook is also rolling out five new buttons that brands can add to their Facebook pages, to drive…
Tanya Dua
Facebook is starting to suggest businesses you should chat with on Messenger
Facebook had already announced that it's working with retailers like Zulily and Everlane to power s…
Biz Carson
11 Facebook Messenger tips and tricks everyone should know
You can send people money in Messenger, or use it to make video calls. You can even order an Uber r…
Alex Heath
A Facebook engineer abused access to user data to track down a woman who had left their hotel room after they fought on vacation, new book says
Facebook fired 52 employees from January 2014 to August 2015 for abusing company access to user dat…
Sarah Jackson
Facebook pops, Zoom drops on Facebook announcing 'Rooms' video-chat competitor
Facebook announced 'Rooms' on Friday, a video-conferencing app that will directly compete with Zoom…
Matthew Fox
President Trump is trying to ban WeChat, the wildly popular messaging app that people in China can't live without. Here's everything to know about the app.
Trump is targeting WeChat, the popular messaging app that drives daily life in China. Here's a clos…
Lisa Eadicicco
I just used Facebook Messenger to buy some shirts and it was pretty awesome
Earlier this year, Facebook teamed up with online retailers Everlane and Zulily to experiment with …
Emily Cohn
The Myanmar military blocked Facebook for the sake of 'stability' after activists began mobilizing on the platform
Myanmar's state-owned telecom company blocked Facebook, Messenger, Instagram, and WhatsApp on Thurs…
Bill Bostock
A London pizza restaurant is telling customers to order food with Deliveroo instead of UberEATS
UberEATS and Deliveroo have have been going head-to-head in London ever since UberEATS launched in …
Sam Shead
Decisions made in India shape global discussions about how technology can drive more economic opportunity and better outcomes: Mark Zuckerberg, Facebook
Mark Zuckerberg had a conversation with Mukesh Ambani at Facebook's Fuel for India 2020 event