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1 min read
Why Walmart's chief customer officer says retail can't go back to business as usual after the pandemic
Speaking at NRF's Chapter One conference, Walmart's Chief Customer Officer Janey Whiteside said ret…
Áine Cain
2 mins read
Experts say this year's Black Friday proved the holiday isn't dead yet — and next year could even be its biggest ever
There were fewer Black Friday shoppers overall this year, but more people bought online than ever.
Mary Meisenzahl
2 mins read
Parents and students are poised to spend more on back-to-school shopping than ever before despite uncertainty about schools reopening
"Unlike when the shutdowns happened, families have a little bit more time to plan in anticipation o…
Madeline Stone
1 min read
A new government body will funnel research grants based on whether they are of 'national importance'
In the union budget for 2019-20, Finance Minister Nirmala Sitharaman announced a National Research …
3 mins read
These are the 9 can't-miss sessions at NRF's Big Show
This year mobile and in-store innovation are all over the agenda, and this is the only session that…
Sponsor Post
2 mins read
Halloween shoppers are cutting back — and Spirit Halloween, the spooky season giant, is betting big on Christmas
The National Retail Federation forecasted that Halloween spending will drop by 5%, to $11.6 billion…
Lian Kit Wee
4 mins read
Kmart has all but disappeared from the US. But its Australian namesake is booming.
Wesfarmers-owned Kmart now operates over 300 stores across Australia and New Zealand and employs ar…
Nathan Rennolds
4 mins read
What Trump's win means for retail giants like Walmart, Target, and Costco
With Trump, tariffs are likely to be a headache, tax cuts could be a tailwind, and an immigration c…
Dominick Reuter,Nora Redmond
1 min read
A retail group said organized retail crime accounted for 'nearly half' of 2021's $94.5 billion inventory loss. It didn't.
The number was based on an advocacy group's estimate that organized retail crime cost retailers $45…
Dominick Reuter
1 min read
Bill to set up mega R&D funding agency introduced in Lok Sabha
A bill to set up a national agency to fund research across universities in the country was introduc…
PTI
2 mins read
Shoplifting and other inventory loss cost retailers $112 billion last year
External and internal theft accounted for roughly two-thirds of the losses, according to the Nation…
Dominick Reuter
3 mins read
Why we don't actually know whether retail theft is a big problem
Data on retail theft is lacking — and what we do have shows it's declined. Still, laws on theft are…
Alex Bitter
2 mins read
What is retail shrink, and how does it differ from theft?
Discover the meaning behind retail shrink. This definition refers to the loss of products at retail…
Alex Bitter
2 mins read
Returns are a $816 billion headache for retailers. And now they're a costly pain for shoppers, too
Some retailers are adding fees for mail-order returns, adding costs to returning unwanted presents.
Alex Bitter
2 mins read
Why retail crime rings target cheap goods at Walmart and CVS and skip luxury stores
Luxury goods like jewelry are infrequently targeted as part of organized retail crime, according to…
Ben Tobin
3 mins read
The Super Bowl menu has changed. Here's what people are buying and how much they're spending.
Super Bowl menus are looking a bit different this year. Spoiler: Barbecue is out.
Juliana Kaplan,Cork Gaines
2 mins read
TJ Maxx and other discount retailers could be the big winners in an otherwise bleak holiday shopping season
As shoppers look for bargains this holiday, off-price retailers, known for their treasure hunt expe…
Jennifer Ortakales Dawkins
2 mins read
Independent bookstores once considered Barnes & Noble the enemy, but its CEO loves small bookstores so much, he owns 9 of his own
Barnes & Noble's CEO opened his first Daunt Books in 1990 and he still owns the chain today, despit…
Avery Hartmans
2 mins read
Retailers are gearing up for the holiday shopping season as more gift-giving and holiday parties mean more returns
H&M, Zara, and more are doing what they can to combat returners and "wardrobers" during the 2022 ho…
Jordan Hart
3 mins read
Macy's CEO Jeff Gennette to retire. Here's how the legacy brand plans on doing business differently.
Macy's CEO Jeff Gennette will leave the company in February. But hopes for company growth, younger …