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<ul><li>When we say, ‘Jaago Re,’ do you also hum the entire tune? </li><li>Here is the saga behind one of the most loved social-led campaigns of our country that Sushant Dash, President, Beverages– India &amp; Middle East, TATA Consumer Products, Amer Jaleel, Group CCO and Chairman, <keyword id="3222480" type="COMPANY" weightage="20" keywordseo="MullenLowe-Lintas-Group">MullenLowe Lintas Group</keyword> and Puneet Das – SVP, Marketing - Beverages, TATA Consumer Products walk us through.</li></ul>Tata Tea, for more than a decade, has remained synonymous with brand-led activism because of its campaign Jaago re. Over the years, Jaago Re has nudged us towards social awakening. The brand has used this property to catalyse change around important issues like women safety, representation of women, voting, corruption, etc. It was born in 2008 when Tata Tea decided to onboard MullenLowe Lintas as its agency on record for the brand. The campaign was launched at a time when Indian brands were still trying to understand the idea of brand activism and advertising in the tea category was limited to functional aspects of refreshment. Tata Tea started the trend of looking beyond the obvious by offering a tea that doesn’t just help you wake up, but also awakens you by focusing on self-actualization, increased civic consciousness and political awareness. We reached out to the team (Sushant Dash, President, Beverages– India &amp; Middle East, TATA Consumer Products, Amer Jaleel, Group CCO and Chairman, MullenLowe Lintas Group and Puneet Das – SVP, Marketing - Beverages, TATA Consumer Products) behind this initiative to pick their brains about this much talked-about campaign that continues to stay relevant even after all these years. <div type="Video" msid="80884312" hostid="261" title="How Tata Tea's communication has evolved from brand-led activism to hyperlocalisation" dataSource="BUSINESSINSIDER" thumbUrl="https://denmark.timesinternet.in/cmslite/api/app/images.jpg?msid=80884312"></div> Jaago Re helped a newly-launched premium brand become synonymous to the category. In the age of digital marketing, agency Lintas and Client Tata Tea Premium share one of the longest relationships in our industry. We also asked them to share a few tips of sustaining the relationship between client and agency, how to evolve with changing times and they didn’t disappoint. The beginning of Jaago Re The partnership of Lintas and Tata Tea started much before Jaago Re. It was in 2003 that the brand decided to foray into the premium segment by launching Tata Tea Gold. Back then, Lintas wasn’t in the picture. Tata Tea had a couple of agencies for its roaster but Dash, who Jaleel refers to as the ‘Architect of the brand,’ told us that they were looking to weave a story and build it on an insight this time, not just sell tea. The brand decided to go out and call a few more agencies in for a pitch. R Balki and Jaleel presented the ‘Na kahoge toh pachtaoge’ idea on a phone call to Dash, which he says, is his favourite till date. Even then, Lintas was handling communication for Tata Tea Gold, not Tata Tea Premium. Rival tea brands with a variety of products had different campaigns for each but Dash decided to market only the mother brand. It had four sub-brands Gold, Premium, Agni and Life. “From a marketing point of view, it was a risky decision and obviously came under a lot of debate. But at that time, the main reason from a business point of view was also that we needed to save our media monies. It was also very difficult to sustain and grow all four brands and put the kind of media monies that were required. So, the idea was that you create the mother brand, and then put more money behind the mother brand, advertising and campaign. The idea in the brief was that it should help each of the individual brands. It also said that we need to create a mother brand, which needs to connect at an emotional level and needs to cut through all the variants,” recalled Dash. It also had to carve a niche for itself and beat the likes of HUL’s Brooke Bond Red Label and Taj Mahal, which had a strong recall for its ads, thanks to the famous Waah Taj ad featuring tabla maestro Zakir Hussain. However, the brief didn’t mention anything about cause marketing or a social campaign. It was divided into three main objectives: establish the mother brand, cut across different verticals and get coffee-loving millennials to be loyal to tea. Walking us through the brief and sharing the challenge that the agency had to face in terms of drafting a campaign for a diverse audience, Dash said, “The challenge for the creative agency was to find a cause that appeals to someone in a South Bombay or a South Delhi who uses Tata Tea Gold brand and at the same time, appeal to someone in a Pratapgarh who uses Tata Tea Agni brand because that was our width. We cut through urban and rural. So the third part of the brief was that when we talk and when we come out with this campaign, at least in terms of storytelling and in terms of the language that we use, it should appeal to the youth, because till that point Tea was seen as appealing only to the housewife, not so much to the youth or to men.” At that time, coffee drinkers were considered ‘cool’ because tea was preferred by mid-age audience. As per the brief, Jaleel and his team had to reverse the image and also position tea drinkers as young and cool. The agency was right to think that the coming generation would actively participate in building an inclusive and woke society. Recounting how the thinking came into place and how a tea brand chose a purpose-led brand building approach, Jaleel said, “Somewhere, this thought entered our mind that whenever you have a tea, you discuss various things, and you're young, and you want to change the world. And therefore, if tea is associated with changing the world like that, if it can bring about some kind of awareness, that would be a good strategic direction for tea and that's how we landed on the idea of Jaago Re.” The client was looking for an idea that would bind different strata of society together and Lintas’ pitch ticked all the right boxes. “I still remember when we first heard the line, 'Har subah sirf utho mat, Jaago Re.' It in some ways redefined and gave us that stature, because every tea brand and including us, we used to talk a lot about rejuvenation. But this was actually taking it in a sense philosophically a step ahead, which was not just about waking up, but awakening. So in some ways, it was very strongly ingrained in terms of what the category stood for, but took your brand to a higher plane,” shared Dash. Taking the message ahead The first ad under the campaign was about political awareness, voting the right candidate and asking questions. It featured Pankaj Tripathi, who wasn’t as well known then, but immediately won the audience over. <div type="Youtube" id="99a-dHXmw2I" title="Pankaj Tripathi Tata Tea Ad" thumbUrl="https://i.ytimg.com/vi/99a-dHXmw2I/mqdefault.jpg"></div> The second campaign was about a young guy who urges people to not use Voting Day as a holiday and nudge them from their sleep. <div type="Youtube" id="NkMnM2dznuU" title="Tata Tea Voting" thumbUrl="https://i.ytimg.com/vi/NkMnM2dznuU/mqdefault.jpg"></div> Jaago Re wasn’t just a campaign anymore. The brand knew how to walk the talk as the initiative was backed with a website <a href="http://www.jaagore.com/">jaagore.com.</a> Before the 2009 election, Tata Tea launched this website to help first-time voters to create IDs, register themselves as voters and find the nearest voting booth. The Jaago Re campaign had become a big hit by 2010 and Lintas had to come up with a cause that would surpass the previous ads by creating something bigger. So, the third campaign was about corruption, which Dash said, was the most difficult to crack because they had to tread the line between being edgy and preachy. <div type="Youtube" id="wyOCF8Vfsrg" title="Mudit Nayar (Commercial): Award Winning Tata Tea adv against corruption [Jaago Re!]" thumbUrl="https://i.ytimg.com/vi/wyOCF8Vfsrg/mqdefault.jpg"></div> In 2017, Tata Tea made a comeback with Jaago Re Version 2.0. Like always, it gave us goosebumps and made us question everything that was happening around us. It was a comment on arm-chair activism. It urged people to act before it is too late in a hard-hitting manner and it continues to stay relevant today. <div type="Youtube" id="gRA4wYsqA5c" title="Tata Tea Official 2017 Ad - Alarm Bajne Se Pehle Jaago Re!" thumbUrl="https://i.ytimg.com/vi/gRA4wYsqA5c/mqdefault.jpg"></div> Das said reviving a property of this stature wasn’t an easy task. “Jaago Re is not just a marketing campaign for us, it's almost a clarion call for representing the right issues. The tenants of Jaago Re are so well set -- there has been a lot of consistency in the thought which has come across, which is about finding the right thing, inspiring people to make that change and walk the talk. In 2006, nobody had heard the word cause advertising and all this brand purpose is just flavor of the day. But at that time, for us, it was clutter breaking. Over the 10 years, many brands jumped into the bandwagon. More importantly, the entire new generation has also grown up expecting this now from brands. So it was no longer about armchair activism. So the idea was, how do you still stay consistent with the thought, but taking to the next level? Then this thought came about is that the key shift is from activism to pre-activism. Don't let things become issues. The real way to solve for them is to actually nip them in the bud and that shift in thinking is what we call Jaago Re 2.0,” said he. Jaago Re and its perfect casting Tata Tea’s Jaago Re was much ahead of its time. It shed various gender filters and brought a much-needed campaign that represented women in politics and sports. Lintas also had a good eye for budding talent. It featured Pankaj Tripathi, Swara Bhaskar, Mohammad Zeeshan Ayub, Anand Tiwari, to name a few, much before they had become names to reckon with in the industry. <div type="Youtube" id="hAEV1K8JuV4" title="Tata Tea Premium -- Badi Duty, Choti Duty" thumbUrl="https://i.ytimg.com/vi/hAEV1K8JuV4/mqdefault.jpg"></div> Telling us the filter agency used for casting these actors, Jaleel said, “I think it's a coincidence that some of the great choices that we made also turned out to be great actors. But you can also say that it's no coincidence, and I'll tell you why it is that look. The approach that we always had about Jaago Re was always about realism. And if you notice, there is a wave of realism happening, you can almost track it back to the time Jaago Re started. Even in cinema, starism is going down and realism is coming in. We always had that thing about Jaago Re that we will pick up real people because we owe it to the subject that we are talking about. We looked for that realism in the auditions like that.” In our episode of BTSWithInsiders, Jaleel had further shared the thought behind selecting Tripathi as their first protagonist, which can be found below: <div type="Article" hostid="261" msid="75806882" title="#BTSwithInsiders: Amer Jaleel on Tata Tea’s Jaago Re, Lifebuoy’s Gonduppa and ICICI Prudential’s Bande Acche Hain" mstype="2" mssubtype="0"></div> Shifting focus to hyperlocalisation and connecting with consumers at a deeper level Tata Tea has been successfully championing the style of brand-led activism. In the recent ads done by Mullen Lintas, there’s a visible shift in communication and Tata Tea is talking more about the features of its tea rather than the social angle. It is about taking pride in our regional culture and diversity. <div type="Youtube" id="0tff1lATgDM" title="TATA Tea Premium - Dumdaar Uttar Pradesh" thumbUrl="https://i.ytimg.com/vi/0tff1lATgDM/mqdefault.jpg"></div> <div type="Youtube" id="oV4IX7QX5m8" title="TATA Tea Premium | Odisha" thumbUrl="https://i.ytimg.com/vi/oV4IX7QX5m8/mqdefault.jpg"></div> So, at a time when rivals Red Label and Wagh Bakri are also talking about social change, what led to this shift? Das answered, “Jaago Re has been a campaign for the mother brand and this hyper localization campaign that we have been doing is actually on the flagship brand Tata Tea Premium. What we are bringing out to consumers is something that is seeming like localization for them, but actually that has been one of the success DNA of the brand in the sense in a in a country where tastes and preferences especially when it comes to food etc, pretty much changes district by district -- it is very important for a beverage brand and a mass brand to understand these preferences, and and that has actually been always what already premium has been doing. It has blend across different states, which cater to the local tastes, preferences, etc. So, the idea was, how do you leverage your knowledge and your national stature as a brand, but at the same time connect and reinforce your regional expertise that has made you the brand it is.” It has also launched packaging that is customised to different states of India and seen a good response from the consumers. “In every market that we have been able to execute it so far, we have seen a big jump in terms of consumer connect, and it's also reflecting in the market shares, etc, which, at the end is also a proof of what the consumer has responded to, but yes, the shift is, is more to the consumers,” shared Das. The Jaago Re campaign went on to create wonders for the brand and is still fresh in our minds like it was launched yesterday. And now, on connecting with its consumers on a local level and instilling regional pride, the brand is just getting started.

From then to now: How Tata Tea's communication has evolved from brand-led activism to hyperlocalisation

<ul><li>Tata Tea’s Jaago Re, over the years, has awakened people -- pushed them a little to care about important social issues and inspired them to take action. </li><li>Under its latest leg, Tata Tea aims to remind us to take care of the elderly, who are the most vulnerable to the virus due to their decreased immunity.</li><li>We caught up with Puneet Das, Vice President <keyword id="6354839" type="UNKNOWN" weightage="20" keywordseo="marketing">Marketing</keyword>, Beverages- India, Tata Consumer Products, to further understand how they have tweaked the brand's marketing strategy and media plan amid a nation-wide lockdown. </li></ul>Remember how your parents would weave fictional stories to convince you to stay indoors or to make you eat your food when you were little? “Bhoot uthakar le jayega?,” they would say in a child-like voice. Now, it is our turn to remind them that it isn’t safe outside and this is exactly what Tata Tea’s latest campaign tells us. <div type="twitter" handle="TataChaIndia" handlename="Tata Cha" image="http://pbs.twimg.com/profile_images/939028867167088641/WRPfGrPC_normal.jpg" favoritecount="1" retweetcount="0" status="Join us in serving breakfast to the elders from our Indiranagar, Cunningham Road, and Jayanagar cafes! Whatsapp you… https://t.co/fBtU617vPW" createdat="1587882969000" id="1254298201122721793"></div> With a lot of anxiety and uncertainty around, we need wake up calls now more than ever. Tata Tea has taken this opportunity to encourage us to support the most vulnerable group of society right now -- senior citizens. Due to their decreased immunity, they have a larger risk to fall victim to the virus than us, which can also affect their mental and emotional health. It’s latest edition of #JaagoRe #BaadonKeLiye, therefore, targets millennials and reminds them to take care of their elderly members during these tough times. They have partnered with influencers such as Mandira Bedi, Rannvijay Singh, Dia Mirza, Milind Soman, to name a few. <div type="javascript" title="Instagram" contenttype="Video"><cdata><![CDATA[ ]]></cdata></div> Over the years, Tata Tea’s Jaago Re campaigns have nudged us towards social awakening and the brand has used this property to catalyse change around important issues like women safety, representation of women in sports, voting, corruption, etc. We caught up with Puneet Das, Vice President Marketing, Beverages-India, Tata Consumer Products, who looks after Tata Tea, Tetley, and Tata Coffee Grand to further understand what the past few weeks have been like for the brand, discuss its latest campaign for Tata Tea and a few things Das has learned in this time. Excerpts: Q. How have the past few weeks been for the brand, considering the country has been in a lockdown? The past few weeks have been about following all local administration guidelines and taking precautions to ensure safety of our employees &amp; teams while trying to also ensure supplies to trade, and meeting demands of consumers affected due to the lockdown. We have also utilized this time to work towards spreading awareness and facilitating change for the cause of the elderly who are the most vulnerable during these times, through our social initiative, Tata Tea - Iss baar #BadonKeLiye #JaagoRe. Q. What is your marketing strategy right now? How have you been trying to continue building a connect with your audience? In wake of the novel coronavirus, it becomes important to stay relevant to our consumers by facilitating and inspiring genuine change. And that it is our endeavour with our social Initiative “Iss Baar #Badon ke liye Jaago Re” which aims to spread awareness and sensitize youth to support the senior citizens during this time. The initiative involves spreading awareness about the need to support the elderly, providing relevant tips, tying up with NGOs and providing a common platform for people to connect with them, and share stories of volunteers to inspire others to act. It encourages individuals to connect with senior citizens next door or in their neighborhood and help them overcome any challenges they might be facing during this crisis and restricted lockdown period. A simple action like checking on them to see if they need anything and taking steps to help them will make a big difference (Of course, all this needs to be done keeping in line with the COVID 19 guidelines, as provided by the local administration). We’re also tying up with NGOs and providing information so that people can reach out to them and volunteer, in case they want to further make a difference in supporting this cause of the elderly. Q. Has there been a change in your media mix? The endeavour is to spread awareness amongst the youth and drive genuine change for the cause for supporting the elderly. Considering the current consumer behaviour of increase in time spent online and on social media, the initiative is also largely focused on leveraging these mediums to drive awareness on our latest campaign. The initiative is also being supported by influencers, NGOs and experts in senior care management. Q. If the lockdown is further extended, will you be tweaking your marketing strategy further? Right now, our efforts are to ensure that we spread the message and drive genuine change with our social initiative. Since it is aimed at supporting the elderly, who are most vulnerable due to their decreased immunity, this initiative will remain relevant irrespective of the lockdown conditions. In fact, if the lockdown is further extended, then it is even more important to understand and address the medical, psychological and social needs of the elderly whose routine life will be far more disrupted leading them to be most prone to confusion and helplessness. Q. What are a few key learnings for you as a brand in the last few weeks? The most important learning for brands during this crisis is to do something that can genuinely make a positive impact to their consumers/society. During times like these, it becomes important to consumers on ‘how you make them feel’ and whether you can genuinely make a difference in their lives in a meaningful manner. The other learning is to be agile and adapt to changes in consumer patterns which has drastically changed due to ‘restricted lockdown’ conditions but may also continue to evolve and become the ‘new normal’ (even when the lockdown restrictions are eased).

Marketing in the times of COVID-19: Tata Consumer Products Limited

<keyword id="46021" type="PERSON" weightage="20" keywordseo="Tata-tea">Tata Tea</keyword> launched its campaign <keyword id="1260270" type="UNKNOWN" weightage="20" keywordseo="JAAGO-RE">Jaago Re</keyword> 2.0 - ‘Alarm Bajne se Pehle Jaago Re’ - urging people to pre-act before tragedies hit this year after the decade long Jaago Re campaign. The campaign is urging people to drive the change they wish to see. While the first phase of the campaign showcased the ‘reactive’ nature of people and introduced a new form of activism – ‘pre-activism’; the second phase aims to inspire people to pre-act and drive a behavioral change by signing petitions on issues currently plaguing the country – <keyword id="624" type="ORGANIZATION" weightage="20" keywordseo="Women">Women</keyword> Safety and <keyword id="6356028" type="COMPANY" weightage="20" keywordseo="Sports">Sports</keyword> Encouragement. An issue like women safety will not end till the root-cause of the problem is tackled and the onus of bringing this change lies on us. The lack of respect towards women and them being considered as a weaker gender is one of the reasons behind increasing violence against them. <div type="embedgroup"> <div type="Article" hostid="261" msid="59213872" title="Exclusive: Radhika Aggarwal, Co-founder, ShopClues says the Focus is now on Fashion" rank="1.0" kind="RELATED" publishDate="Jun 19, 2017, 11:47 AM" mstype="2" mssubtype="0"></div></div>
Tata Tea is trying to bring about a change in attitude by encouraging people to pre-act and educate children to treat all with respect and equality. This positive attitude will translate into a safe environment for women in the future where they are respected. Tata Tea’s petition for women safety is therefore to make ‘gender sensitization’ programs compulsory in school curriculums to teach young minds to respect men and women equally. Each petition is followed by a pledge for the parents to practice and teach gender sensitivity to their children. Regarding Sports, Tata Tea believes that there is a need to build a sporting culture in India first and only then can we hope to become a great sporting nation. The petition for sports encouragement is to include sports as a compulsory subject in schools. Tata Tea also encourages people to participate in and support at least one local sporting event and to take their children for one of these sporting events at any levels, be it in the neighborhood, state or national.<div type="embedgroup"> <div type="Article" hostid="261" msid="59232807" title="Hike Messenger launches payments on its platform; becomes the biggest UPI platform with 100 million users" rank="1.0" kind="RELATED" publishDate="Jun 20, 2017, 2:14 PM" mstype="2" mssubtype="0"></div></div>
How to take part Pre-activism is about nipping the problem in the bud and this campaign is aiming to create over 1Mn pre-activists who will sign the petition and pledge to bring about a real change. Gender sensitization at grass-root levels is critical to bring a wave of change and create a more gender equitable society To instill the message of Preactivism and drive the conversation on change, Dr. <keyword id="56803" type="PERSON" weightage="20" keywordseo="Ranjana-Kumari">Ranjana Kumari</keyword> and Olympic Sensation <keyword id="406835" type="UNKNOWN" weightage="20" keywordseo="Dipa-Karmakar">Dipa Karmakar</keyword> will be the torchbearers of the campaign and will lead the issues of Women Safety and Sports Encouragement, respectively. They will share their views on these issues, create awareness and inspire people to take action by signing the petitions and taking the pledge.<div type="embedgroup"> <div type="Article" hostid="261" msid="59253028" title="Flipkart, Myntra and Jabong are holding India’s biggest fashion sale ahead of GST" rank="1.0" kind="RELATED" publishDate="Jun 21, 2017, 4:24 PM" mstype="2" mssubtype="0"></div></div>
 To sign the petitions on Women Safety and Sports Encouragement, log onto: <a href="https://www.jaagore.com/"> https://www.jaagore.com</a>/
	<div type="image" title="Tata Tea Jaago Re Women Safety Infographic-min-page-001" msid="59285571" hostid="261"></div>

This ad campaign on building a safe nation for women is exactly what India needs right away

<ul><li>In our series, BTS with Insiders, we take a walk down memory lane, and give you an insider's view of some of the most iconic Indian ads.</li><li>This week <keyword id="269997" type="PERSON" weightage="20" keywordseo="Amer-Jaleel">Amer Jaleel</keyword>, Group CCO and Chairman of <keyword id="3391368" type="PERSON" weightage="20" keywordseo="MullenLowe-Lintas">MullenLowe Lintas</keyword> Group tells us some engrossing stories about campaigns he's done for <keyword id="46021" type="PERSON" weightage="20" keywordseo="Tata-tea">Tata Tea</keyword>, <keyword id="6616182" type="UNKNOWN" weightage="20" keywordseo="Lifebuoy">Lifebuoy</keyword> and <keyword id="47860" type="CITY" weightage="20" keywordseo="ICICI-Prudential">ICICI Prudential</keyword>.</li></ul> Nostalgia is a powerful tool, as we have witnessed in the last month and a half of lockdown. It was primarily this insight that made us start BTS with Insiders, a series that takes a walk down memory lane, and talks about some of the most <keyword id="3814561" type="PERSON" weightage="20" keywordseo="Iconic-Ads">iconic ads</keyword> that have helped build brands and tell wonderful stories. Last week, we spoke to Amer Jaleel, Group CCO and Chairman of MullenLowe Lintas Group, who has been instrumental in creating seminal work for a lot of brands. Over the years, he has created some award-winning work for brands Google, OLX, Maruti Suzuki, ICICI Prudential and Bajaj, amongst many others. Jaleel gave us an Insider’s view into a few campaigns he holds close to his heart. <div type="javascript" title="Facebook" contenttype="Video"><cdata><![CDATA[]]></cdata></div> Tata Tea’s Jaago Re Tea brands, for the longest time, sold on the refreshing proposition of its product. However, it all changed in 2008 when Tata Tea came up with Jaago Re, a campaign that wanted people not just to wake up but to awaken. What had started as a campaign to encourage people to go vote in the 2009 elections has now broadened its appeal and today talks about a lot of other issues too. It was perhaps one of the first campaigns in India that asked consumers to act, giving birth to citizen activism. “What is the most important thing about Jaago Re is that it sparked off the trend of socially responsible work. And this is something that we at Lintas really take pride in, making brands participate in social improvement. We were noticed all around the world for this work and many people have emulated this,” shared Jaleel. R Balki was also a prominent part of the campaign, shared Jaleel, who helped strengthen the idea of the campaign by adding a strong logic to the thought. Once they discussed the idea, Balki said to Jaleel, “You know, you have got this business because it is impossible for anybody to deny this,” he remembered. “It was one of those memorable moments of my life,” he added with a smile. “The funny part is, we cracked the idea for a tea ad sitting in a coffee shop,” he laughed. The first ad also featured actor Pankaj Tripathy, who was just starting out at that point of time. While there had been many auditions, Jaleel remembers being blown away by Tripathy’s audition. “In Pankaj’s audition, when he acted the line ‘Hum aapka vote maange aaye hain,’ he says he has come to request for people’s votes but with his hand, he made a gesture that would denote he is here to grab your votes. That struck me and I told our director Amit Sharma that we should use this in the ad. And that’s how we got Pankaj on board. I am sure he would have reached where he is today even without this ad, because he is extremely talented, but I am glad we were on to him pretty early,” shared Jaleel. The campaign went on to create wonders for the brand and is till today considered to be a game-changer. Lifebuoy’s Help A Child Reach 5 - Gondappa Over the years, Lifebuoy has been doing a lot in terms of spreading awareness around the importance of hygiene and washing hands, not just in India but across the world. And it wanted to come up with a campaign to showcase some of the on-ground work it had been doing. Thesgora, a small village in Madhya Pradesh was infamous for having one of the highest rates of child diarrhoea cases in India. The idea behind the campaign was to bring to light how a simple act of convincing people to wash their hands had a massive impact. “Lifebuoy told us that they’ve been doing this amazing work but people don’t really know of this work. They wanted something that would celebrate the work they were doing while also helping them promote the idea further. The objective itself was so inspirational that we had to do something really special,” shared Jaleel. Sagar Kapoor, the current Chief Creative Officer at <keyword id="274876" type="COMPANY" weightage="20" keywordseo="Lowe-Lintas">Lowe Lintas</keyword>, told Jaleel that he had thought of an idea that wasn’t like the regular Lifebuoy ads that they did. He told Jaleel about something called ‘maanta’ which is something that people do if their wish comes true. Kapoor shared many examples of people fasting or rolling on the ground while on their way to temples. He was thinking of what would a person who’s child turned 5 do to celebrate the fact. “That’s when Sagar said that someone like him could say that he would walk on his hands to reach the temple and thank him for this gift. And the idea of walking on hands and Lifebuoy and hand-washing and the importance of that just struck like a rocket in my head. And I told Sagar that he had cracked something so special that his career was made,” shared Jaleel. The shoot was carried out in a place somewhere near Hubli in Karnataka, in scorching sunlight. The team had to select 2 actors, one who featured in the film, and another one on standby, considering how difficult it was for anyone to walk on his hands for long distances. The crew had to go to the spot thrice to complete the shoot as the first time the actor gave up as he couldn’t keep walking on his hands and the second time the shoot was brought to a halt by rains. The song used with the film was a Tamil song which wasn’t translated into any other languages and was yet able to cut through language barriers. The team had once gone to China where the film was showcased and the video moved many Chinese women to tears. ICICI Prudential’s Bande Acche Hain ICICI Prudential’s Bande Acche Hain, came at a time when men’s image across the world had taken a serious beating, shared Jaleel. “However, while we read about men doing heinous crimes or watched about them on TV, we realized we don’t know any such man and that inspired us to think about men in this way. We wanted to show that men are also glorious in their own ways. The most important thing that touches you in this ad is that men who do these beautiful things don’t really want it to be acknowledged,” explained Jaleel. And that is exactly what helped strike a chord with the audience with many people immediately identifying with many of the scenarios that have been showcased in the ad. The music of the campaign, composed by music director Shantanu Moitra and beautifully penned by lyricist Swanand Kirkire also added to the magic. “What is special about the ad is that it is a woman singing about a men but the men aren’t exactly looking for any appreciation. They were just going about doing the acts of care that they would anyway do, without anybody coming to know. When it comes to the song, I had a very different idea because Bande Acche Hain sounded a little Punjabi and in my head, the song was something more boisterous. However when I reached the studio and heard what Shantanu had created, it just melted me. I don’t know anybody who hasn’t got affected by the music at the first hearing,” said Jaleel. What also made the film special were the everyday instances that the situations drew from, making it very relatable and possibly the reason why it found so much love from the audience.

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From then to now: How Tata Tea's communication has evolved from brand-led activism to hyperlocalisation

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Marketing in the times of COVID-19: Tata Consumer Products Limited

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