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<p><div class="image-container float_right"><div class="image"><p class="source"><a href="http://www.jamfsoftware.com/latest-tags/chip-pearson">JAMF Software</a></p><p class="caption">Chip Pearson, CEO of <keyword id="1970143" type="UNKNOWN" weightage="60" keywordseo="JAMF-Software">JAMF Software</keyword></p></div></div>In 2002, Chip Pearson and Zach Halmstad were IT guys who loved Macs. Halmstad was managing a large installation of Macs at the University of Wisconsin-Eau Claire. Pearson had a company called The Foundation, a Mac reseller, that helped other businesses use <keyword id="6354427" type="CITY" weightage="60" keywordseo="Apple">Apple</keyword> products.</p>
<p>Flash forward 11 years to Tuesday. The company they founded together, JAMF Software,<a href="http://www.jamfsoftware.com/latest/jamf-holdings-inc-closes-30-million-in-funding"> just raised $30 million from Summit Partners</a>, its first VC investment.</p>
<p>In 2002, they were bucking the trend. Those were the days when most businesses ran Windows. There were few IT tools to help them manage a lot of Macs, to do things like install software across hundreds of PCs, set them up on a corporate network, troubleshoot problems.</p>
<p>Today JAMF has over 4,000 customers, including 34 of the Fortune 500; is managing over 3.8 million devices, between Macs, iPads and iPhones; and employs 275 workers (over 100 hired in the last year alone).</p>
<p>"When we started out, it was a labor of love. We thought that someday we might have 30 people working for the company," Pearson, CEO, told Business Insider. </p>
<p>"[2002] was the year that the first Apple store opened, the first iPod was released, OS 10 was pretty new. For us it was always something that we needed to do, more than thinking it would turn into a successful mid-sized business. It was out of a love for Apple, Apple's deep commitment to its end users," he says.</p>
<p>After the iPhone launched and business users started bringing it to work, JAMF took off, in part because there's a peculiar trend that happens with Apple devices, Pearson says: People tend to go from one Apple device to lots of them.</p>
<p>"We believe the world is going to go from a one-device worker to a three-Apple device worker. One of the interesting things we've seen is no matter where they come in, whether someone starts out with the Mac, the iPhone or the iPad, they end up where they want more of those Apple technologies for their day-to-day use," he says.</p>
<p><div class="image-container float_right" style="width:300px"><div class="image"><p class="source"><a href="http://www.jamfsoftware.com/latest/upgrading-to-casper-suite-9">JAMF Software</a></p><p class="caption">Zach Halmstad, cofounder JAMF Software</p></div></div>Because of that, <keyword id="6356323" type="UNKNOWN" weightage="100" keywordseo="Enterprise">enterprise</keyword> use of Apple devices has exploded, he says. Enterprises are renewing their contracts with JAMF with ever-more devices. Revenue has grown 70% at JAMF since Apple introduced the iPhone, he says.</p>
<p>JAMF isn't the only software that helps enterprises manage Apple devices. JAMF plays in a hot enterprise area called <keyword id="1122310" type="ORGANIZATION" weightage="60" keywordseo="mobile-device-management">Mobile Device Management</keyword>. It competes with Microsoft System Center (although System Center is geared toward a company that mostly uses Windows with a few Macs/iOS devices thrown in). Others include MobileIron and AirWatch. (AirWatch <a href="http://www.businessinsider.com/enterprise-startup-airwatch-just-grabbed-a-massive-200-million-series-a-investment-2013-2">nabbed a huge $200 million venture investment</a>, also its first, in February).</p>
<p>But JAMF differs in that it only manages Apple devices, not Windows. It's success is a big indicator of how much progress Apple has made with enterprise users, without <a href="http://www.businessinsider.com/enterprises-will-love-mac-mavericks-2013-10">much effort or attention to them.</a></p>

How Two IT Guys Turned Their Love For Apple Products Into A Multi-Million Company

<p><div class="KonaFilter image-container float_right"><div class="image on-image"><p class="source"><keyword id="6354427" type="CITY" weightage="60" keywordseo="Apple">Apple</keyword></p><p class="caption">Apple's Craig Federighi, Senior Vice President Software Engineering </p></div><p></p></div>Like the rest of the PC industry, sales of Apple Macs have been declining, consumed by the tablet, namely the iPad.</p>
<p>Apple sold 3.8 million units in the last quarter it reported, <a href="http://www.sec.gov/Archives/edgar/data/320193/000119312513300670/d552802d10q.htm">down 7% from the year earlier</a> and 11.8 million units in 9 months, down 11%.<span style="font-family: Times New Roman; font-size: small;"></span></p>
<p>But what these numbers don't show is that Apple has been winning in the one area it never really owned before: enterprises.</p>
<p>So says Jason Wudi, an executive for Jamf Software. Jamf makes software that help enterprises manage their Mac PCs, tracking them, securing them, keeping software updated, etc. Through its software, Jamf is helping enterprises manage some 2 million Macs, he says.</p>
<p>"OS X growth has slowed overall," <span>Wudi says, but</span> "in the <keyword id="6356323" type="UNKNOWN" weightage="100" keywordseo="Enterprise">enterprise</keyword>, the OS X platform continues to gain market share." Jamf customers are adding new Macs "in excess 20% year-over-year growth."</p>
<p>For instance, Cisco Systems, which used to use mostly Windows five years ago, now has 35,000 Macs, reports <a href="http://www.infoworld.com/d/consumerization-of-it/cisco-shows-how-manage-35000-macs-226305">Infoworld's Galen Gruman.</a></p>
<p>Corporations will especially like Apple soon-to-be-released Mavericks operating system, Wudi, says because it has several new features for them:</p>
<ul>
<li><strong>Upgrades to a security feature called FileVault 2.</strong> This encrypts the whole hard drive, so others can snatch data from it. FileVault 2 isn't new, but it includes new ways for enterprise to control it, Wudi says.</li>
<li><strong>Features that make the Mac more secure when logging onto corporate networks</strong>. Mavericks does a better job of protecting data when used with a corporate "virtual private network" or VPN. That's how businesses let employees log-in from afar.</li>
<li><strong>Easier ways to install of Mavericks on lots of machines across an enterprise.</strong> It's actually pretty hard to upgrade the OS on thousands of Macs without deleting data.</li>
<li><strong>Using Mavericks and Apple TV to do presentations</strong>. Hook them to a big monitor or screen in a board room.</li>
<li><strong>Improvements in Apple's <a href="http://www.apple.com/business/vpp/">Volume Purchase Program</a>.</strong> Apple made it easier for corporations to buy lots of licenses for Mavericks.</li>
</ul>
<p>Mavericks will be available sometime this fall. Latest rumor is that it will be <a href="http://allthingsd.com/20130906/apple-likely-to-ship-os-x-mavericks-in-october/">out in late October.</a></p>

Enterprises Will Love Apple's New 'Mavericks' Operating System, Expert Says

<p><div class="KonaFilter image-container float_right"><div class="image on-image"><p class="source"><keyword id="6354427" type="CITY" weightage="60" keywordseo="Apple">Apple</keyword></p><p class="caption">Apple's Craig Federighi, Senior Vice President Software Engineering </p></div><p></p></div>Like the rest of the PC industry, sales of Apple Macs have been declining, consumed by the tablet, namely the iPad.</p>
<p>Apple sold 3.8 million units in the last quarter it reported - <a href="http://www.sec.gov/Archives/edgar/data/320193/000119312513300670/d552802d10q.htm">down 7% from a year earlier</a> - and 11.8 million units in nine months, down 11%.<span style="font-family: Times New Roman; font-size: small;"></span></p>
<p>But what these numbers don't show is that Apple has been winning in the one area it never really owned before: enterprises.</p>
<p>So says Jason Wudi, an executive for Jamf Software. Jamf makes software that help enterprises manage their Mac PCs, tracking them, securing them, keeping software updated, etc. Through its software, Jamf is helping enterprises manage some 2 million Macs, he says.</p>
<p>"OS X growth has slowed overall," <span>Wudi says, but</span> "in the <keyword id="6356323" type="UNKNOWN" weightage="100" keywordseo="Enterprise">enterprise</keyword>, the OS X platform continues to gain market share." Jamf customers are adding new Macs "in excess of 20% year-over-year growth."</p>
<p>For instance, Cisco Systems, which used to use mostly Windows five years ago, now has 35,000 Macs, reports <a href="http://www.infoworld.com/d/consumerization-of-it/cisco-shows-how-manage-35000-macs-226305">Infoworld's Galen Gruman.</a></p>
<p>Corporations will especially like Apple's soon-to-be-released Mavericks operating system, Wudi says, because it has several new features for them:</p>
<ul>
<li><strong>Upgrades to a security feature called FileVault 2.</strong> This encrypts the whole hard drive, so others can't snatch data from it. FileVault 2 isn't new, but it includes new ways for enterprise to control it, Wudi says.</li>
<li><strong>Features that make the Mac more secure when logging onto corporate networks</strong>. Mavericks does a better job of protecting data when used with a corporate "virtual private network" or VPN. That's how businesses let employees log in from afar.</li>
<li><strong>Easier ways to install Mavericks on lots of machines across an enterprise.</strong> It's actually pretty hard to upgrade the OS on thousands of Macs without deleting data.</li>
<li><strong>Using Mavericks and Apple TV to do presentations</strong>. Hook them to a big monitor or screen in a board room.</li>
<li><strong>Improvements in Apple's <a href="http://www.apple.com/business/vpp/">Volume Purchase Program</a>.</strong> Apple made it easier for corporations to buy lots of licenses for Mavericks.</li>
</ul>
<p>Mavericks will be available sometime this fall. Latest rumor is that it will be <a href="http://allthingsd.com/20130906/apple-likely-to-ship-os-x-mavericks-in-october/">out in late October.</a></p>

<p><div class="KonaFilter image-container display-table float_right"><div><div class="image on-image"></div><p></p></div></div>So you've been hearing about the amazing battery life of the iPhone 6 Plus, the convenience of Apple Pay, or maybe you want to try the Apple Watch.</p><p>But you're an Android user.</p><p>And you think switching would require hours of transferring your phone's contacts, photos, and videos, not to mention hunting down all your favorite apps. Even if you have your carrier do a bulk transfer for you when you first buy your new phone, there's still a lot of hassle involved.</p><p>A company called Jamf has built an app for you. <a href="http://www.bushel.com/relo">It's called Relo. </a></p><p>Relo easily and wirelessly transfers all that stuff, plus it also sets up your WiFi.</p><p>Jamf gave Business Insider a sneak peak and just released it to the Google Play and App stores.</p><p>"We see a lot of folks who might have started with an Android and want to come to iPhone but don't because moving their identity - calendar, contacts, photos and info about WiFi - is a  pretty awful manual process," Chip Pearson told Business Insider. <br><br>Simply install Relo on your old Android and your new iPhone/iPad and ...</br></br></p><p> <div class="KonaFilter image-container display-table"><div><div class="image on-image"></div><p></p></div></div></p><p>scan the QR code to link your two devices. Relo will transfer the data from old Android phone to new iOS device ...</p><p><div class="KonaFilter image-container display-table"><div><div class="image on-image"></div><p></p></div></div> </p><p>It even finds iOS versions of the apps you had installed.</p><p><div class="KonaFilter image-container display-table"><div><div class="image on-image"></div><p></p></div></div></p><p>Jamf was founded a dozen years ago by <a href="http://www.businessinsider.com/it-guys-who-love-apple-make-millions-2013-12">two IT guys that love Apple products</a> and grew frustrated at how hard it was to manage them en masse.</p><p>They wrote software that lets big companies deal with thousands of Macs or iOS devices (even Apple TVs), a software category known as Mobile Device Management (MDM).</p><p>Thanks to the growing popularity of Apple products in the <keyword id="6356323" type="UNKNOWN" weightage="100" keywordseo="Enterprise">enterprise</keyword>, Jamf has grown into sizeable company: It had 350 employees at the end of 2014 and will grow to 500 this year, and its revenues are growing at 45% year over year, Pearson told Business Insider. It has 4,500 global customers managing more than four million Apple devices.</p><p>Lately, Jamf has been writing apps to help smaller companies and consumers use more Apple products, too. In addition to Relo, the company also offers Bushel, that lets small businesses manage iOS devices <a href="http://www.bushel.com/pricing">for $2 per device per month.</a></p><p>"What Apple consistently does is make high quality products," Pearson says.</p><p>Given his love of Apple, we couldn't help but ask him if he's already ordered an Apple Watch. "I haven't yet but I'm an $18 Timex guy," he told us. Take from that what you may.</p>    <div class="margin-top">        <h3>NOW WATCH: <a href="http://www.businessinsider.com/iphone-android-owners-bragging-2014-4">Things That iPhone Users Say That Drive Android Users Crazy</a></h3>        <div>            <div>        <div class="ooyala-video-player" data-video-autoplay="false" data-video-id="ttaGhyZDoxJtxXlyDh6yJoXbD-q_7CNo" data-player-variable="ooyalapopvideo" id="ooyalaplayer_popvideo" style="width:1280px;height:720px"></div>        </div>        </div>            </div>

This new app makes it super-easy to move from Android to a new iPhone

<p><span><div class="KonaFilter image-container display-table float_right"><div><div class="image on-image"></div><p></p></div></div>Fletcher Previn could be one of the funniest IBM vice presidents the company employs. </span></p><p><span>Before achieving what he jokes as his "true life-long ambition of middle management at IBM" he worked as an intern on the "Late Show with David Letterman" and did a stint for Conan O'Brian, too, he told attendees at <a href="https://www.jamf.com/resources/livestream-jnuc-2016-day-2-keynote-a-user-first-mentality/">the Jamf tech conference.</a> </span></p><p>When a career in entertainment didn't work out, he made <a href="https://www.linkedin.com/in/fletcherprevin">a nice living for himself</a> as an IT pro&#xa0;managing fleets of Windows PCs for huge corporations.</p><p><span>Last year, he became a cult figure of sorts in the world of <keyword id="6356323" type="UNKNOWN" weightage="100" keywordseo="Enterprise">enterprise</keyword> IT. As IBM's </span>VP of Workplace as a Service, Previn is the guy responsible for turning IBM (the company that invented the PC) into an Apple Mac house.&#xa0;</p><p>Previn gave a great&#xa0;presentation at last year's&#xa0;Jamf tech conference&#xa0;<a href="http://www.businessinsider.com/apple-macbook-needs-help-desk-less-windows-pc-ibm-2015-10">where he said</a>&#xa0;Macs were less expensive to support than Windows. (<a href="http://www.businessinsider.com/it-guys-who-love-apple-make-millions-2013-12">Jamf is a company</a> that makes software that manage fleets of Macs and iOS devices.) Only 5% of IBM's Mac&#xa0;employees needed help desk support versus 40% of PC users.</p><p>At that time,&#xa0;some&#xa0;30,000 IBM employees were using Macs. Today 90,000 of them are, he said. And IBM ultimately <a href="http://www.businessinsider.com/apple-ibm-new-service-2015-8">plans to distribute&#xa0;150,000 to 200,000 Macs</a> to workers, meaning about half of IBM's approximately&#xa0;370,000 employees will have Macs.&#xa0;</p><p>Previn's team is responsible for all the company's PCs, not just the Macs. All told IBM's IT department supports about 604,000 laptops between employees and its 100,000+ contractors. Most of them are Windows machines - 442,000 - &#xa0;while 90,000 are Macs and 72,000 are Linux&#xa0;PCs.&#xa0;IBM is adding about 1,300 Macs a week,&#xa0;<span>Previn said.</span></p><p>With&#xa0;another year of working with Macs under his belt, he gave another funny presentation at Jamf's conference.&#xa0;</p><p>He reiterated that Mac users need less help.&#xa0;Although Macs make up about 15% of the PCs in use, only 5% of the help desk is dedicated to supporting them.&#xa0;</p><p>Previn says that while a Mac initially costs anywhere from $117 to $454 more than a similarly configured Windows PC, over four years IBM saves between $273 to $543 per&#xa0;Mac compared to a&#xa0;similarly configured&#xa0;Windows PC.</p><p>In other words, when you add in all the software a company has to buy from Microsoft to run and manage its Windows devices, Windows PCs are 3 times&#xa0;more expensive, he says.</p><p>"It ends up being $57.3 million more expensive per 100,000 Windows machines, or exactly 3X&#xa0;the cost,"&#xa0;he said. "And this is a conservative number. This represents the best pricing we've ever gotten from Microsoft."</p><p>On top of that, employees have been downright glowing about the IT team since they began&#xa0;delivering Macs. Employees report a 91% satisfaction rating for their Macs. People are so happy&#xa0;that&#xa0;IBM's Japan unit declared it "would standardize on Macs, and make PCs the exception,"&#xa0;Previn says.</p><p>By the way, IBMers also tend to prefer iPhones and iPads. 65% of the mobile devices they use run iOS, while 33% run Android, and there's a handful of Blackberry holdouts.</p><p>"The challenge is, all the people that still have Blackberries can fire me, so it's hard to force it from them," he joked.</p><p>Ultimately, he says this whole Mac experiment proves that when it comes to technology "If you make it simple and easy for people to use, they will pull it from you, you don't have to push it on them."&#xa0;</p><p>Here's the full keynote. &#xa0;Previn's presentation is the first 56 minutes.</p><p><div></div></p>    <div class="margin-top">        <h3>NOW WATCH: <a href="http://www.businessinsider.com/us-government-run-janet-airlines-2016-9">There is a secret US government airline that flies out of commercial airports</a></h3>        <div>            <div>        <div class="ooyala-video-player" data-video-autoplay="false" data-video-id="5uYWc3djp_WwFcNEae4eW__Ya2XMybSQ" data-player-variable="ooyalapopvideo" id="ooyalaplayer_popvideo" style="width:1280px;height:720px"></div>        </div>        </div>            </div>

Macs cost one-third as much as Windows PCs for companies to run, says IBM's IT guy

<ul class="summary-list"><li>Robert F. Smith was among the first African Americans to run a private equity fund, he told Business Insider.</li><li>The billionaire businessman pushes diversity initiatives at every software company he invests in, and says it helps them create better products.</li><li>Smith made headlines in May after announcing that he would pay off the student loans of a Georgia-based, historically black college's graduating class.</li><li><a href="https://www.businessinsider.com/?hprecirc-bullet">Visit Business Insider's homepage for more stories</a>.</li></ul><p>Robert F. Smith is the richest black man in America, and <a href="https://www.businessinsider.com/black-billionaires-in-the-united-states-2020-2">one of only four</a> to currently have a net worth of more than one billion dollars. The son of two Denver-based school teachers, he earned degrees from Cornell University and Columbia Business School before founding <a href="https://www.businessinsider.com/category/vista-equity-partners">Vista Equity Partners</a>, a private equity firm that specializes in software companies, in 2000.</p><p>From the journey of becoming a black private equity titan, Smith knows one piece of conventional wisdom to be true: Life really is lonely at the top. Smith is now spending his <a href="https://www.forbes.com/profile/robert-f-smith/#bfb4b452236c">$5 billion fortune</a> to make sure it doesn't stay that way.</p><p>Most famously, Smith volunteered to pay off the student loans of Morehouse College's entire graduating class while delivering their commencement address in May. He later expanded the gift, which the historically black <a href="https://www.businessinsider.com/robert-f-smith-morehouse-grads-parents-student-debt-pledge-2019-9">university said totaled $34 million</a>, to cover any outstanding educational debt owed by the students' parents.</p><p>Smith's efforts don't only benefit African Americans. Vista exclusively invests in software companies - a rarity in private equity - and has emphasized gender diversity initiatives at all of them. Vista also hosts an annual conference where female leaders from across the firm's portfolio, representatives from Columbia Business School, and other tech executives discuss strategies for getting more women into their highest ranks. After moderating a panel at this year's event on February 19 in New York City, Smith sat down for an interview with Business Insider.</p><p><em>The following interview has been edited for length and clarity.</em></p><p><strong>Taylor Nicole Rogers</strong>: One of the things Vista is best known for is looking beyond the Ivy League to pull talent from a wide variety of backgrounds. How do you do that?</p><p><strong>Robert F. Smith</strong>: What we're really looking for are the smartest people on the planet to work for us. The key is to make sure that we go as broad as we can, so we can be reflective of what this planet looks like in the companies we operate. </p><p>Our products service every industry. We're in 175 countries, we have 225 million users of our software. They all look different. If you design software for just one certain segment and one certain way, then that, most likely, is all that's going to use it. There are about seven billion people on this planet. Only 26, 27 million of us actually know how to write code. So we have got to go find those folks and cultivate and develop them.</p><p>You have to create a workforce process and a workforce environment that makes people feel not just invited to the party, but also asked to dance. It's a matter of necessity more than anything else.</p><p><strong>Rogers</strong>: How do you explain that line of thinking to your investors and to the executives in your portfolio companies who don't share the same approach?</p><p><strong>Smith</strong>: Take a company like <a href="https://www.jamf.com/">Jamf</a> [a company Vista invested in in 2007 that sells software that allows businesses to pair all of their Apple devices]. This is a company in the Midwest and by its natural evolution, it just would not have the most diverse workforce. But the CEO, Dean Hager ... looked at our best practices and expanded the opportunity set of our applicants. He now has one of the most diverse workforces and one of the faster-growing companies in the portfolio because we went through what I call the retooling effect. </p><p>They [are now] 30% women and they have four or five times the number of people of color that they had five years ago. They put in a concentrated effort and said, 'We've got to change this - not because it's the right thing to do, but because it's a business necessity.'</p><p>What companies have to do is be more thoughtful about how they engage their customer base. And what's their customer base? Well, they look like what the world looks like. You've got to build an organization reflective of your customer base so you can maintain product superiority and gain market advantage.</p><p><strong>Rogers</strong>: Does diversity impact the way that you run your company?</p><p><strong>Smith</strong>: Our business is a little different in that we're business- and not consumer-focused. We realize the importance of reflecting what the business environment looks like, not necessarily the localized consumer environment. The business environment globally has some attributes associated with higher intelligence and capacity and the ability to execute. You've got to make sure you have people in your organization who are reflective of that.</p><p><strong>Rogers</strong>: Speaking of the global business environment, there aren't a lot of people out there who look like you that have achieved your level of success. What has that been like?</p><p><strong>Smith</strong>: I realized when I decided to go into chemical engineering that there were very few African American chemical engineers. I could probably name six African American chemical engineers that I've met in my entire life to date. </p><p>When I decided to go into this world of private equity, there were no African Americans running funds of any size. And today I have a group of more diverse managers who I work with. We have our own organization, where we talk and we help each other create. I call it peer-to-peer engagements to help each other think about raising money and organizing our businesses better.</p><p>There was nobody who looked like me running a major private equity firm anywhere near the size that we are - or even near the size that we were at the time. So that's part of being a pioneer - it's not just blazing the trail, but putting some trail markers, knocking the weeds down, and putting some pathways of support behind you for others of your community to follow.</p><p><strong>Rogers</strong>: You're now one of the best-known philanthropists of your generation, but you've focused your giving on a population not many other donors have: African Americans. Why is that?</p><p><strong>Smith</strong>: I tell people there's nothing greater than liberating the human spirit. Think about 400 young African American men who had just done the heavy lift. Many of them had college loans and parents PLUS loans coming out of their neighborhoods, fighting what they were fighting for, and then getting educated. Now they did all the heavy lifting. And I thought, what can I do to uplift their spirit that is already high? And I thought liberating 400 spirits 400 years after <a href="https://www.nytimes.com/interactive/2019/08/14/magazine/1619-america-slavery.html">1619</a> is probably a good, good thing to do.</p>

Robert F. Smith on becoming the richest black man in America, what companies get wrong about diversity, and what he's doing to help mint more black billionaires

<p><div class="KonaFilter image-container display-table"><div><div class="image on-image"><p class="source"><span>Getty/Stephen Lam</span></p></div><p></p></div></div></p><ul class="summary-list"><li>Back in 2015, <a href="https://www.businessinsider.com/category/tim-cook">Tim Cook</a> revealed in a comment during an interview, that <a href="https://www.businessinsider.com/category/apple">Apple's</a> <keyword id="6356323" type="UNKNOWN" weightage="100" keywordseo="enterprise">enterprise</keyword> business - products and services sold to businesses, not consumers - is a $25 billion a year affair.</li><li>In the three years since, Apple hasn't publicly updated this number. </li><li>Being quiet like that is often a less-than-good-sign, but in Apple's case, all the evidence points to Apple's steady investment and growth in the enterprise market.</li><li>One market researcher estimates that Apple's growth has been at least 50%.</li><li>Apple is so quiet about its enterprise ambitions that another company, an unaffiliated software firm, has become known for the throwing the biggest conference for Apple's enterprise IT customers.</li></ul><p>On Monday, nearly 2,000 professional IT people swarmed into Minneapolis to attend the largest event of the year for people who support Apple devices for a living.</p><p><a href="https://markets.businessinsider.com/stocks/aapl-stock">Apple</a> makes billions of dollars each year selling its technology to businesses but it doesn't throw a customer conference. The closest is its World Wide Developer's conference for people who build apps. That's not exactly the same crowd as the IT pros responsible for fleets of Apple products at their companies.</p><p>So the conference held by JAMF, a company founded by two former IT people that makes software to manage fleets of Apple products, has become the de facto gathering for enterprise Apple IT people. On stage this year, for instance, SAP described how it manages 17,000 Macs, 83,000 iOS devices, and 170 Apple TVs for its employees, IBM announced it will open source (aka give away for free) its own tools for managing Apple devices. Microsoft announced a partnership. This is the kind of news that Apple might announce if it held its own customer conference.</p><p>As Apple gets ready to launch new iPads and Macs to entice consumers and business users next week, the JAMF conference points out an interesting anomaly: Apple has an enormous enterprise business that it doesn't talk much about.</p><p>The lack of detail about the enterprise business is not entirely out of character for the secretive Apple. But according to one analyst's estimates, and a little back-of-the-envelope math by Business Insider, Apple's enterprise business  could and should be a roughly $37 billion business today, or about 14% of the companies revenues. </p><h2>$25 billion back in 2015</h2><p>Back in 2015, Tim Cook opened the brown wrapper on this business a bit when, <a href="https://appleinsider.com/articles/15/09/29/apples-enterprise-business-12b-in-past-12-months-tim-cook-says">during an onstage interview with Box CEO Aaron Levie</a>, one of Apple's enterprise partners, Cook said Apple's enterprise sales had hit $25 billion over the previous, rolling 12 months.</p><p>"This is not a hobby. This is a real business," Cook told Levie. At the time, the $25 billion represented about 14% of Apple's revenue in the 12-month period.</p><p>The implication is that Apple didn't fall happenstance into its enterprise popularity because employees started bringing their own iPhones and Macs to work. Apple has been courting businesses, building out the sales and support infrastructure that large companies need.</p><p><div class="KonaFilter image-container display-table float_right"><div><div class="image on-image"><p class="source"><span>Apple</span></p><p class="caption">Susan Prescott</p></div><p></p></div></div></p><p>Since that 2015 interview, Apple has oft repeated that $25 billion number but has never publicly updated it. And Apple declined comment when we asked although Susan Prescott, Apple's VP of product marketing who heads its enterprise business, doubled down on telling us that this business has been a deliberate focus for Apple for many years.</p><p>"Our commitment and attention to enterprise is something we've been focused on since the early days, because we know the best devices enable you to do your best work," she said.</p><p>"With iPhone, we set out to completely rethink mobile, to enable the things we knew people wanted to do, including at work. In the first versions of iPhone we added enterprise features like Exchange email support and VPN, and we engaged with businesses and IT to understand their needs. Since then we have added enterprise features with every major software release," she added.</p><h2>Growth all around</h2><p>Often such radio silence about the actual numbers suggests that a once thriving business is no longer that healthy. But in Apple's case, all indications are that Apple is selling more to businesses than ever and that this isn't by accident.</p><p>Since that 2015 on-stage appearance, Apple has signed up several more big enterprise partners. Its first one was announced with <a href="https://markets.businessinsider.com/stocks/ibm-stock">IBM</a> in 2014. Since then, it added <a href="https://markets.businessinsider.com/stocks/sap-stock">SAP</a> as a partner that helps companies build custom iOS apps in addition to using them internally.</p><p>Apple signed on giant consulting firms Accenture and Deloitte as partners that help enterprises build IT projects based on Apple tech. </p><p><div class="KonaFilter image-container display-table float_right"><div><div class="image on-image"><p class="source"><span>Rogers O'Brien Construction</span></p><p class="caption">All field employees at Rogers O'Brien Construction get an iPad when they join the company.</p></div><p></p></div></div>Apple sends its own experts to work at Accenture's design studio, while Deloitte has trained more than 5,000 consultants. Deloitte's own employees use 75 custom iOS apps and <a href="https://www.apple.com/business/partners/">100,000 Apple devices internally, too.</a></p><p>Apple partnered with <a href="https://markets.businessinsider.com/stocks/ge-stock">GE</a> to help industrial companies build iOS apps, and with <a href="https://markets.businessinsider.com/stocks/csco-stock">Cisco</a> to make Apple devices work better on corporate networks and with Cisco's collaboration tools like WebEx.</p><p>"If look at that number [$25 billion], since then they've added at least three more partners which would give you at least 50% of more growth," estimates esteemed enterprise market researcher Maribel Lopez principal of Lopez Research.</p><p>At 50% growth, Apple's enterprise business should have hit $37 billion by now, maintaining its contribution of 14% of Apple's annual revenue.</p><h2>More to come</h2><p>And there's more to come. For instance, last month, Apple announced a similar new partnership with <a href="https://markets.businessinsider.com/stocks/crm-stock">Salesforce</a> to bring Salesforce's customers onto Apple devices using custom apps.</p><p>Apple has its own design studio where it consults with businesses on their app design needs. </p><p><div class="KonaFilter image-container display-table float_right"><div><div class="image on-image"><p class="source"><span>Apple</span></p></div><p></p></div></div>And, while Apple has had an enterprise sales force for years, it is clearly staffing that up, too.  A quick search on Apple's job site found 160 jobs that reference "enterprise." This includes everything from sales account executives, to sales engineers (they help companies map out their technical needs) to a managers for a mysterious enterprise voice and video project. And a quick search on LinkedIn shows thousands of people who work at Apple either in enterprise sales, or in a technical role supporting projects for enterprise customers.</p><p>"Apple spends more time working with IT leaders than we give them credit for," says Lopez.</p>     <div class="margin-top">        <h3>NOW WATCH: <a href="https://www.businessinsider.com/sc/draper-z-man-climbing-system-helps-people-climb-like-a-gecko-2018-10">This company spent 10 years developing a product that allows humans to scale walls like a gecko</a></h3>        <div>                    </div>    </div>

An expert estimates that Apple has a $37 billion business that it barely talks about

<p><div class="KonaFilter image-container display-table float_right"><div><div class="image"><p class="source"><span><a href="http://www.jamfsoftware.com/latest-tags/chip-pearson">JAMF Software</a></span></p><p class="caption">Chip Pearson, CEO of JAMF Software</p></div><p></p></div></div>The number of Apple devices used by <keyword id="6356323" type="UNKNOWN" weightage="100" keywordseo="Enterprise">enterprise</keyword> employees has doubled in the past three years, a new survey finds. </p>
<p>And nearly all of the companies surveyed are planning on buying more.</p>
<p>The survey of 300 IT professionals was conducted by Jamf Software, which makes its living by helping IT professionals manage Apple devices. The company was <a href="http://www.businessinsider.com/it-guys-who-love-apple-make-millions-2013-12">founded by two IT professionals who loved Apple products</a> but were frustrated by a lack of IT tools to help them deal with a lot of Macs - to do things like install software across hundreds of PCs, set them up on a corporate network, or troubleshoot problems.</p>
<p>The two IT professionals turned their frustration into a company with 4,000 businesses and schools as customers managing more than 3 million Apple products.</p>
<p>In this new survey, Jamf took the pulse of 300 IT pros on how they are buying and using Apple product these days, and found out:</p>
<ul>
<li>9 out of 10 companies officially support Apple products - iPhones (91%), iPads (89%) and Mac computers (60%)</li>
<li>98 percent of respondents expect the number of Apple devices to grow at their business by at least 25 percent in the next three years</li>
<li>40 percent of participants indicate they will be given additional IT budget to support these Apple devices and 20 percent indicated that more staff will be hired to manage the increasing number of Apple devices</li>
</ul>
<p>This validates much of what <a href="http://www.businessinsider.com/apple-working-to-lure-enterprises-2014-6" target="_blank">Apple CEO Tim Cook has been saying about Apple killing it in the enterprise</a>. Apple is still considered mostly a consumer company, but as Cook says, "iPhone is used in 97% of the Fortune 500, and 91% of the Global 500, and iPad is used in 98% of the Fortune 500 and 93% of the Global 500."</p>
<p>Apple has now <a href="http://www.businessinsider.com/apple-working-to-lure-enterprises-2014-6" target="_blank">been trying to lure more enterprises into buying more products by adding new features</a> for enterprise needs, such as improved security.</p>
<p>The Jamf survey shows success on Apple's part.</p>
<h2>9 out of 10 companies are officially supporting iPhones and iPads for business use.</h2>
<p><div class="KonaFilter image-container display-table"><div><div class="image"><p class="source"><span><a href="http://www.jamfsoftware.com/">Jamf</a></span></p></div><p></p></div></div></p>
<h2>The number of people using Apple devices have grown from 10% in 2011 to 25% in 2014 at one-third of the companies surveyed</h2>
<p><div class="KonaFilter image-container display-table"><div><div class="image"><p class="source"><span><a href="http://www.jamfsoftware.com/">Jamf</a></span></p></div><p></p></div></div></p>
<h2>IT pros have to support Apple devices because employees are insisting on using them.</h2>
<p><div class="KonaFilter image-container display-table"><div><div class="image"><p class="source"><span><a href="http://www.jamfsoftware.com/">Jamf</a></span></p></div><p></p></div></div></p>
<p> </p>
<h2>98% of companies expect to buy more Apple devices over the next three years.</h2>
<p><div class="KonaFilter image-container display-table"><div><div class="image"><p class="source"><span><a href="http://www.jamfsoftware.com/">Jamf</a></span></p></div><p></p></div></div></p>

CHARTS: Look How Apple Has Won The Love Of Business Users

<p><div class="KonaFilter image-container display-table float_right"><div><div class="image on-image"><p class="source"><span><a href="https://twitter.com/darth/status/489149634883747840/photo/1">@darth</a></span></p><p class="caption">Apple CEO Tim Cook in front of an IBM sign.</p></div><p></p></div></div>Over the summer, IBM <a href="http://www.businessinsider.com/apple-ibm-new-service-2015-8">announced its plans to roll out 50,000 Apple MacBook laptops to its employees</a> by the end of the year, with a planned total internal adoption of 150,000 to 200,000. </p><p>Today, IBM revealed some surprisingly positive findings from its early Mac experiments, <a href="http://appleinsider.com/articles/15/10/15/only-5-of-mac-users-at-ibm-need-help-desk-support-compared-to-40-of-pc-users">reports AppleInsider</a>:</p><p>Only 5% of IBM employees with MacBooks need help desk support from the IT department, versus 40% of PC users. </p><p>In fact, that lessened need for the help desk helps justify the higher up-front cost of a MacBook versus a comprable Windows PC, IBM VP Fletcher Previn said on stage at a <a href="http://www.jamfsoftware.com/">JAMF Software</a> user conference in Minneapolis today.</p><p>Plus, it means that IBM is supporting over 130,000 combined iPhone, iPad, and MacBook users with just 24 dedicated help desk staff.</p><p>IBM is at that conference because of its somewhat untraditional corporate laptop deployment process. Basically, employees get a shrinkwrapped, brand new MacBook. By using Apple Device Enrollment and JAMF Software's Casper software, IBM employees can get their own computers set up with the tools and software they need to do their jobs, all in accordance with IBM policy.</p><p>IBM and Apple have become <a href="http://www.businessinsider.com/apple-ibm-the-irony-2015-2">bosom buddies, recently</a>. Last year, the two made headlines with the announcement of a partnership that would see IBM push Apple technology into its big business and <keyword id="6356323" type="UNKNOWN" weightage="100" keywordseo="Enterprise">enterprise</keyword> customers, complete with custom software support.</p><p>Consumers love Apple, as evidenced by never-ending iPhone-mania. But businesses have long been caught between a rock and a hard place, when it comes to officially supporting it as a business device. </p><p><div class="KonaFilter image-container display-table"><div><div class="image on-image"><p class="source"><span>IBM</span></p><p class="caption">IBM CEO Ginni Rometty</p></div><p></p></div></div>Employees want to use their iPhones because they're familiar, easy to use, and run the apps they want. But businesses need something that can get the job done and protect their employees' data, in accordance with whatever stringent requirements they have in place.</p><p>The IBM partnership is supposed to bridge that gap, making Apple technology an easier sell to business customers, in a win-win for both parties. </p><p>And now, it looks like IBM is finding its own success with that idea internally. It should vindicate a lot of Apple fans, who have long championed Apple's OS X as the superior, more user-friendly operating system.</p><p>"I felt a great disturbance in the Force. As if millions of voices suddenly cried out, 'We've been telling you this for 30 years,'" as <a href="http://daringfireball.net/linked/2015/10/15/ibm-macs">Daring Fireball's John Gruber put it</a>.</p><p> </p>    <div class="margin-top">        <h3>NOW WATCH: <a href="http://www.businessinsider.com/apple-pencil-stylus-video-2015-9">Apple just unveiled a stylus and it looks absolutely beautiful</a></h3>        <div>            <div>        <div class="ooyala-video-player" data-video-autoplay="false" data-video-id="xxMTBndzrzIPGWSEl6wpaQH6DaTVkPt4" data-player-variable="ooyalapopvideo" id="ooyalaplayer_popvideo" style="width:1280px;height:720px"></div>        </div>        </div>            </div>

Apple users need a lot less help than PC users, IBM finds

<p><div class="KonaFilter image-container display-table float_right"><div><div class="image on-image"><p class="source"><span>Business Insider</span></p></div><p></p></div></div>Apple rolled out its newest Mac <a href="http://www.businessinsider.com/apples-el-capitan-mac-features-release-2015-9">operating system this week, El Capitan</a>.</p><p>The new OS includes some interesting and fun new features that any computer user will like such as an <a href="http://www.businessinsider.com/mac-os-x-el-capitan-jiggle-mouse-trick-2015-10">exploding cursor</a>. (When you jiggle the mouse, it blows up to a ginormous size.)</p><p>But OS X also includes a few special goodies for business users and their IT departments, says Ted Johnsen, marketing manager for <a href="http://www.jamfsoftware.com/">JAMF Software,</a> a company that makes software to help enterprieses manage fleets of Macs and iOS devices.</p><p>There are three new features that business Mac users will especially like:</p><p><strong>1. An updated Mail App.</strong> The old included Mail app wasn't particularly wonderful, but the new-and-improved Mail "will help users get through the inbox more quickly," Johnsen says.</p><p>It's been set up to work more like the new iOS 9's Mail app, supporting the same gestures, for instance.</p><p><div class="KonaFilter image-container display-table"><div><div class="image on-image"><p class="source"><span>Business Insider</span></p></div><p></p></div></div></p><p><strong>2. An updated Notes app.</strong> In this release, Apple gave its Notes app a major overhaul.</p><p>Johnsen says you can use it for "free-form note taking, drawings, and you can add photos and annotate them. You can, for instance, drop an image into Notes and circle something and write, 'Update this part of our website.'" Plus the Mac and iPhone Notes app do a good job of syncing together.</p><p><div class="KonaFilter image-container display-table"><div><div class="image on-image"><p class="source"><span>Business Insider</span></p></div><p></p></div></div></p><p><strong>3. An updated Spotlight search</strong>. As <a href="http://www.businessinsider.com/apples-el-capitan-mac-features-release-2015-9">BI's own Lisa Eadicicco describes,</a> you can search for things such as the weather, stocks, and sports scores without opening a web browser. And it understands natural language, so you can type something like "photos I downloaded" rather than trying to remember the name of the file.</p><p><span>Johnsen says that this search feature will make it a lot easier for workers to "find and navigate between files."</span></p><p><div class="KonaFilter image-container display-table"><div><div class="image on-image"><p class="source"><span>Screenshot</span></p></div><p></p></div></div></p><p>For the IT department, there's some goodies, too, <span>Johnsen says:</span></p><p><strong>4. Apple impoved a feature known as the "device enrollment program." </strong>IT admins can buy a new Macbook, assign it to a user and all the employee needs to do is go through Apple's setup assistant, log-in with the corpoate email/password (or other security credentials) and all the IT department's security policies, and the corporate apps are "automatically" there.</p><p>While device enrollment isn't a new feature with El Capitan, it's been "improved, with more security options for different types of organizations," Johnsen says.</p><p><strong>5. Apple has improved its Volume Purchasing Program (VPP).</strong> VPP lets companies buy many app licenses from the Mac or iOS app store for all their employees. VPP isn't new, but it's been updated.</p><p>For instance, with El Capitan, an IT department can assign an app license to the PC itself, not to an individual user. So in places where a PC is shared by lots of people, like a hospital nurses' station, the app will be there no matter who logs into the PC.</p><p>While that's not a cutting-edge idea - Windows computers have been doing that for eons - it does show how Apple wants to make Macs more friendly for the <keyword id="6356323" type="UNKNOWN" weightage="100" keywordseo="Enterprise">enterprise</keyword>.</p>    <div class="margin-top">        <h3>NOW WATCH: <a href="http://www.businessinsider.com/army-veteran-was-shot-protecting-students-from-oregon-gunman-2015-10">An Army veteran was shot multiple times protecting others students from the Oregon gunman</a></h3>        <div>            <div>        <div class="ooyala-video-player" data-video-autoplay="false" data-video-id="twc2R4dzr0Kfv_F4bIqQtU4yceCbTBfg" data-player-variable="ooyalapopvideo" id="ooyalaplayer_popvideo" style="width:1280px;height:720px"></div>        </div>        </div>            </div>

5 reasons business users will love the Mac's newest OS, El Capitan

<p><div class="KonaFilter image-container display-table float_right"><div><div class="image"><p class="source"><span>AP</span></p><p class="caption">Apple CEO Tim Cook.</p></div><p></p></div></div>It's been clear for some time that the <a href="http://www.businessinsider.com/apples-enterprise-sales-unbelievable-2014-1">iPad has taken the enterprise by storm</a> as employees tote it to work and companies buy fleets of them.</p>
<p>But Apple's PC, the Mac, has never been as dominant in the workplace, u<span style="line-height: 1.5em;">ntil now, according to new research from long-time Microsoft rival, VMware.</span></p>
<p>VMware queried 376 IT professionals and found that they are increasingly being asked to buy and/or support Macs in the <keyword id="6356323" type="UNKNOWN" weightage="100" keywordseo="Enterprise">enterprise</keyword> by employees who want Macs, not Windows machines.</p>
<p>"Microsoft Windows has dominated enterprise desktops for close to three decades but it appears its reign is coming to an end. As BYOPC ["Bring Your Own PC"] and BYOD [Bring Your Own Device] continue to transform the enterprise, Macs have become a popular and preferred option compared to Windows PCs," says Erik Frieberg, VP of Marketing, End-User Computing, <a href="https://blogs.vmware.com/euc/2014/06/apple-enterprise-invasion.html">VMware, in the report</a>.</p>
<p>That is clearly hyperbole (and we'll show you why in a minute), but VMware's research does jive with other stats that show Macs are finally making significant inroads in the lucrative enterprise market.</p>
<p>First, let's add the grains of salt: This survey was a mere 376 people, hardly big enough to showcase the whole world of corporate PC use. It was commissioned by a company that is trying to sell software that competes with Microsoft. VMware wants companies to buy what's known as "virtual desktops," where users download Windows and Windows apps over the network on any device they want, such as a Mac. They would do this instead of buying new Windows PCs.</p>
<p><span>That said, VMware uncovered some interesting nuggets.</span></p>
<h2>Employees are asking for Macs, not just iPads</h2>
<p>73% of respondents said they are supporting Macs because users are asking for them. Only 40% said they are using them to run applications that only run on the Mac.</p>
<p><div class="KonaFilter image-container click-to-enlarge"><div class="image"><a title_source="Statista" title_caption="" class="zoomin" href="https://static-ssl.businessinsider.com/image/53b59b8beab8ea85527418ca-960/2014_07_03_workplace.jpg"><span class="sprites click-to-enlarge-icon" title="Click to enlarge"></span></a><p class="source"><span>Statista</span></p></div><p></p></div></p>
<p>They are doing this even though managing a bunch of Macs is harder for many of them than managing a bunch of Windows PCs.  Almost 40% said that Macs are harder for IT to deal with than Windows.</p>
<p></p>
<p>This jives with <span style="line-height: 1.5em;"><a href="http://www.businessinsider.com/apple-storms-the-enterprise-2014-6">a similar study of 300 IT professionals commissioned by Jamf Software,</a> which makes its living by helping IT professionals manage Apple devices. It found that nine out of 10 companies officially support Apple products particularly iPhones (91%) and iPads (89%), with more than half supporting Macs (60%).</span></p>
<p><span style="line-height: 1.5em;">In that survey almost all respondents, 98%, say they expect employees to be using more Apple devices in the next three years.</span><span style="line-height: 1.5em;"> </span></p>
<h2>Consumers are buying Macs</h2>
<p>It's also true that while the PC industry has been in decline, mostly thanks to the iPad and other tablets, Apple Macs have grown more popular. It's not too surprising that as people use iPads and iPhones they also want to use a Mac. Apple has designed its products to work together, everything from getting iMessages on a Mac, to sharing documents and photos in iCloud.</p>
<p>In <span style="line-height: 1.5em;">Q4 2013, Apple sold 2.1 million Macs, which represented nearly 14% of the PC market, </span><a href="http://www.gartner.com/newsroom/id/2647517">Gartner reported</a><span style="line-height: 1.5em;">. That was a whopping 28.5% year-over-year increase over the number of Macs Apple sold year before, compared to 2% growth of the overall PC market.</span></p>
<p>However, that was the holiday quarter, which is heavily influenced by consumer buying. If enterprises were flocking to Macs big sales would also have been seen in<span style="line-height: 1.5em;"> Q1 2014, when Microsoft ended support of Windows XP and companies rushed to upgrade their PCs.</span></p>
<p>Apple sold 1.5 million Macs that quarter, Gartner said, down almost 4% from the year-prior quarter and accounting for about 10% of the overall PC market.</p>
<p>Plus, in sheer numbers, Windows PC sales still out number Macs by a mile, <a href="http://www.businessinsider.com/hps-toughest-problem-is-not-pcs-2014-5">mostly due to enterprise purchases.</a> People and companies bought 14 million PCs in Q1 2014 and, again, only 1.5 million of them were Macs.</p>
<p>So Apple has a ways to go before Windows reign in the enterprise really ends. But the numbers show that enterprises are definitely paying a lot more attention to the Mac.</p>

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