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You Searched For "How to improve customer service" and got 20 results


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1 min read

Short of loyal customers? Here are a few ways to improve your customer service

What is the most important thing you can do to improve relationships with your customers? The appro…

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3 mins read

How Daily Harvest used AI to optimize product packaging and improve customer service

Daily Harvest, a plant-based-food brand, uses AI-driven cartonization software to optimize packagin…

Erica Sweeney   


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4 mins read

How brands are reimagining customer experience in a digital-first economy

With technology at the forefront, the world has been changing faster than ever. The COVID-19 pandem…

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1 min read

There's A Simple Way For Stores To Insantly Improve Customer Service

Giving associates a tablet or mobile phone gives them a way to access information about products, e…

Ashley Lutz   


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2 mins read

How to contact Peloton customer service to fix issues with your stationary bike or treadmill

You can contact Peloton customer service via telephone, by webchat on the Peloton website, and by e…

Jennifer Still   


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4 mins read

8 Major Screwups That Have Lost Companies Business Forever

"Not only had I put up with incredibly unreliable service from them off and on for a decade through…

Vivian Giang   


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2 mins read

If You Want A Profitable Business, You Need To 'Fire The Wrong Customers'

Second, you need to research your customers. A few years ago, Sprint sent letters to a number of it…

Vivian Giang   


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3 mins read

Why Nice People Shouldn't Work in Customer Service

Customers are loud, abrasive and impatient. They’re rude. There are exceptions, of course, but anyo…

Brazen Life   


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3 mins read

'Botshit' is an example of how AI is making customer service worse

Botshit is a term that describes when chatbots spew incorrect information and provide false referen…

John Towfighi   


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3 mins read

NICE's CEO says AI is 'the ultimate alchemist' that can transform customer-experience solutions

The customer-experience-software company NICE is investing in AI to reduce workload and increase cu…

Erica Sweeney   


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3 mins read

How to clear your cache on Hulu on any device to improve the service's speed and performance

You might need to clear your cache on Hulu to improve its speed and performance if you're having is…

Dave Johnson   


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4 mins read

Here’s how Swiggy’s customer service lies to you

This happened first on the afternoon of 13 June. I placed an order from a Cafe Coffee Day outlet…

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2 mins read

How to contact Wish customer service by phone or email, or through the app

You can contact Wish customer service by phone or email, or through the Wish app, to fix problems w…

Abigail Abesamis Demarest   


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3 mins read

3 Keys To Destroying Your Competition

Figure out exactly why your competition is desperate and make sure whatever area they’re lacking in…

Vivian Giang   


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1 min read

When Amazon Employees Receive These One-Character Emails From Jeff Bezos, They Go Into A Frenzy

"When Amazon employees get a Bezos question mark e-mail, they react as though they've discovered a …

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3 mins read

Comcast, a telecom giant with over $94 billion in annual revenue, uses 3 innovation arms to figure out how AI can improve customer service

For LIFT Labs, which launched in 2017, the company partners with Techstars, a well-known startup ac…

Joe Williams   


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1 min read

The Secrets Of The Apple Store's Success

Carmine Gallo, communications coach and author of "The Apple Experience: Secrets to Building Insane…

Kim Bhasin   


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3 mins read

How to set up your Nintendo Switch for repair when it's not working properly

You can set up your Nintendo Switch for repair after contacting Nintendo Support through the option…

Abigail Abesamis Demarest   


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4 mins read

THE DIGITAL EVOLUTION OF WEALTH MANAGEMENT: How emerging technologies can improve the user experience, while cutting costs and boosting revenue

In this report, Business Insider Intelligence analyzes how emerging technologies like RPA and AI ar…

Lea Nonninger   


Business Insider Latest Story Image
4 mins read

THE DIGITAL EVOLUTION OF WEALTH MANAGEMENT: How emerging technologies can improve the user experience, while cutting costs and boosting revenue

In this report, Business Insider Intelligence analyzes how emerging technologies like RPA and AI ar…

Lea Nonninger