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Come <keyword id="21785" type="PERSON" weightage="100" keywordseo="mother">Mother</keyword>’s Day and most of us joyfully recall the great relationship we have with our moms and the superb life lessons we have picked up from them. But for me, it has always been a little different. The days I have spent with her invariably remind me of the experience people have while going through a gruelling professional course at a top <keyword id="6554826" type="UNKNOWN" weightage="100" keywordseo="B-school">B-school</keyword>. The only difference is that it’s not a 2-year programme, which could be easily written off if you choose to do so. With a mom to handhold you at the most impressionable age, the <keyword id="1861102" type="ORGANIZATION" weightage="100" keywordseo="Professional-Skills">professional skills</keyword> you are taught at the ‘<keyword id="2234282" type="UNKNOWN" weightage="100" keywordseo="Homegrown-B-school">homegrown B-school</keyword>’ are likely to guide you for good. 
 
Survival is a crucial concept in today’s dog-eat-dog world. I come from a middle-class Asian home and hold average degrees from government-run institutions – not exactly a suitable launch pad for a fabulous career. People fret too much nowadays if they can’t show off MBA degrees from top-tier B-schools and one can’t blame them either. During the great recession of 2008-09, people who were two decades younger than our group but hailed from the same background, were often at a career dead end and felt desperate. That’s because they don’t have the GMATs or the top grades to sail into premier management programmes or top jobs. Even now, majority of the Gen Y in India can’t pay tens of thousands of dollars for the kind of global education that will land them a great job, even though the country is home to <a href="http://www.businessinsider.in/54-Of-Worlds-Biggest-Firms-Dwell-In-IndiaForbes/articleshow/34831214.cms">54 of the world’s biggest and most powerful companies</a>. 
 However, a lot of older <keyword id="624" type="ORGANIZATION" weightage="100" keywordseo="Women">women</keyword> like us plodded on painfully, getting a few pink slips here and there, but still managing to survive with a resilience that surprised all. Looking back at the roller-coaster professional ride many of us faced over the past few years (to say nothing of a troubled personal life that often results from financial insecurity), it suddenly dawned on me what pushed me ahead and helped me survive even in these turbulent times. It is the impact my mom has on me throughout a <keyword id="6374782" type="UNKNOWN" weightage="80" keywordseo="journey">journey</keyword> that was difficult at times, but vastly enriching in retrospect. Of course, you will come across people like her almost every day – a home-maker, a part-time teacher when she had some spare time, but most essentially the <keyword id="2234292" type="UNKNOWN" weightage="100" keywordseo="Voice-of-reason">voice of reason</keyword>, inspiration and <keyword id="53180" type="PERSON" weightage="100" keywordseo="courage">courage</keyword> that could shape young lives bit by bit. 
 
Thinking about it, I feel immensely lucky to have been groomed in her homegrown B-school, learning the values that make work-life a meaningful experience till this day. Most moms train us in these skills pretty early in our life but in case you need to have a relook this Mother’s Day, here we go. 
 
1. Learn and learn; every bit counts. 
In a recent job interview, the interviewer casually observed that I had been through too many industries which were diverse in nature and went on to ask what my personal strength is. “The ability to learn,” I told him confidently. In every industry I worked, I picked up something new that added to my strength. For instance, I got my first taste of Web writing when I was developing content for an e-commerce portal. It’s not easy to get out of your comfort zone and do something new. But it’s got to be done if we want to advance in life. 
 However, the root of it all goes back to my failed attempts at cooking at the age of 15. When I grumbled that I would be a <keyword id="584519" type="UNKNOWN" weightage="100" keywordseo="career-woman">career woman</keyword> and ‘girlie job’ would not be my forte, mom said quietly, “Learn all you can. Every bit counts.” That makes sound sense, even today. After all, which <keyword id="2234286" type="UNKNOWN" weightage="100" keywordseo="Top-company">top company</keyword> won’t welcome an <keyword id="18177" type="ORGANIZATION" weightage="100" keywordseo="employee">employee</keyword> with expertise in multiple domains? And in case you want to start a venture of your own, the more you know about things, the better your chance to succeed. 
 
2. Give more than your 100%; keep a tab on your work. 
It all started with my daily ritual of watering the plants at home. In the beginning, I used to put too much water or too little, and most of them sickened and died. “Do remember they are your responsibility…,” mom said after a month or so. “You need to do better than your best and you need to find out where you are going wrong.” 
 No <keyword id="2234237" type="UNKNOWN" weightage="100" keywordseo="excellent-worker">excellent worker</keyword> can let go of this principle if he/she wants to thrive. Not all jobs will give you an adrenaline rush or help you achieve great feats. But staying focused and working hard have their own rewards even when you are doing the most <keyword id="2234288" type="UNKNOWN" weightage="100" keywordseo="Mundane-task">mundane task</keyword> that no one else wants to <keyword id="30450" type="ENTERTAINMENT" weightage="60" keywordseo="Touch">touch</keyword> with a barge-pole. It’s easy to perform well when you are in the limelight. But would you feel equally enthusiastic about a backstage job without which the show can’t go on? Keep reviewing your work and keep improving. No <keyword id="6362609" type="POSITION" weightage="60" keywordseo="Manager">manager</keyword> can outshine you when it comes to self-assessment for excellence. 
 
 
 
3. Opportunities won’t come your way; you have to seek them. As a kid, I was fond of acting but never got a scope to prove my prowess although most of my classmates appeared in a show or two. I was complaining bitterly about it but mom pointed out that it could be my fault. “You can’t wait a lifetime for a <keyword id="2234293" type="UNKNOWN" weightage="100" keywordseo="Lucky-break">lucky break</keyword>. But you can definitely show your mettle and gun for every opportunity,” she observed. 
 I never got a chance to act in the school drama, but keeping in mind what she said, I had never let go of an opportunity for lack of persistence. It could be a <keyword id="42454" type="UNKNOWN" weightage="100" keywordseo="top-job">top job</keyword> or a big customer or an innovative product development. And the task in hand may look quite intimidating. But don’t give up without trying really hard and don’t be scared to take calculated risks. If you are passionate about the things you want to achieve, you are bound to win the game. 
 
4. You don’t win all; but that’s no reason to run away. 
At school, I was poor at gym and ashamed of my puppy fat. But mom stood her ground and would not let me skip a single PT class, try as I may. She arranged for some extra lessons, so that I become moderately good at it, but I had never been the star performer that I wanted to be. “That’s okay, really,” assured mom. “It’s important to know that everyone has a serious limitation in life. You can only do your best and accept the shortcoming with humility.” 
 That’s perhaps the most difficult thing to do – to be on-field and trying when you know you are not even the second best. But believe in yourself and never falter in your conviction. One day, you may achieve what your fellow-humans never even thought of. Meanwhile, it teaches us valuable <keyword id="6374608" type="PERSON" weightage="100" keywordseo="patience">patience</keyword> and a much-needed lesson in <keyword id="92066" type="UNKNOWN" weightage="100" keywordseo="Empathy">empathy</keyword>. 
 
5. Give back more; nothing works better in work or life. Giving back to society is not an exclusive corporate responsibility, but a commitment we should all support. I went to a school where <keyword id="113244" type="UNKNOWN" weightage="100" keywordseo="volunteering">volunteering</keyword> was mandatory and mom tried to instill that spirit of giving pretty early in the day. However, it’s a practice that can connect us all across our personal and professional lives. And it need not be always materialistic in nature. Have you ever tried giving a warm word of praise to an overworked team-member, showing your genuine appreciation? A firm handshake to show you are there for your <keyword id="6440083" type="POSITION" weightage="100" keywordseo="co-worker">co-worker</keyword>? A sympathetic hug to show you understand that your <keyword id="56638" type="UNKNOWN" weightage="100" keywordseo="colleague">colleague</keyword> is passing through hard times? 
 In this tough game called Life, we are bound to win some and lose some. But what matters most is the respect we should have for others and the sense of camaraderie that we should develop for a strong human bonding. Once you instill a sense of <keyword id="730663" type="UNKNOWN" weightage="100" keywordseo="Self-worth">self-worth</keyword> in people, the <keyword id="1752585" type="UNKNOWN" weightage="100" keywordseo="survival-skills">survival skills</keyword> won’t be difficult to learn and the <keyword id="2042905" type="UNKNOWN" weightage="100" keywordseo="road-to-success">road to success</keyword> won’t elude them. 
 
Images: Thinkstock/Getty Images

How Mom Taught 5 Pro Skills That You Need For Survival

<ul><li>IIT Delhi breaks its 10 years’ placement record, fetching over 1,000 placements during the current placement season. </li><li>Domains including electrical, chemical, civil and mechanical engineering bagged most offers in the technology sector. </li><li>The institute saw a 15% increase in the number of companies visiting the campus.</li></ul>With more Indian corporates looking to hire from top tier colleges, Indian Institute of Technology (IIT) Delhi has seen the <a href="https://economictimes.indiatimes.com/jobs/iit-delhi-placements-surpass-10-year-record/articleshow/68293058.cms">highest</a> number of placements in a decade. And the top-most core subjects — bagging over 32% of offers — included electrical, chemical, civil and mechanical engineering followed by information technology. IT graduates secured 20% of the total offers rolled out by the employers. While analytics, management, finance, consulting and research fields secure the highest and most placements from India’s B-schools, the category bagged rest of the offers during the current placement season at IIT. However, the IIT did not disclose the salary packages offered by employers, saying that may be "devaluing national placements over international placements as well as core jobs over finance and consulting jobs." Eyeing the global demand for skills in technology sectors and analytics, IT majors including Capgemini and Wipro have been stepping up hiring a large chunk of talent from Indian engineering campuses. Capgemini has <a href="https://www.businessinsider.in/capgemini-eyes-campus-placements-senior-hiring-in-india/articleshow/68177928.cms">reportedly</a> been planning to hire over 10,000 fresh graduates via campus placements, extending quarterly promotions to freshers. While the homegrown IT multinational Wipro is prioritising digital expertise at <a href="https://www.businessinsider.in/wipro-campus-placements-to-double/articleshow/67719782.cms">campus hirings </a>with a plan to double fresh hirings. Given high demand for AI skills, IITs are also <a href="https://www.businessinsider.in/iits-launch-courses-in-artificial-intelligence-and-machine-learning/articleshow/67850336.cms">rolling out</a> certificate courses and degrees in AI along with machine learning, starting next academic session. The rise in automation and related skills has led to increased demand in the Artificial Intelligence. Hence, to bridge the gap, IIT has also <a href="https://www.businessinsider.in/iits-launch-courses-in-artificial-intelligence-and-machine-learning/articleshow/67850336.cms">introduced</a> B.Tech in Artificial Intelligence along with other certification courses in machine learning, starting next academic session. Overall, as the IIT Delhi institute witnessed an upsurge of 15% in the number of companies visiting for campus placements, it scored over 1,000 offers from Indian as well as overseas employers. This included pre-placement offers allowing students to intern before going onboard with a company. The Delhi campus of Indian Institute of Technology has also been ranked among the top 100 institutions in the Global University Employability Ranking for the year 2018. See also: <a href="https://www.businessinsider.in/capgemini-eyes-campus-placements-senior-hiring-in-india/articleshow/68177928.cms">French IT major Capgemini wants to hire senior talent team from India for global markets, boost campus placements</a> <a href="https://www.businessinsider.in/campus-placements-at-iim-mdi-tiss-iift-see-salary-packages-above-2-million/articleshow/67898696.cms">India’s B-schools are seeing higher salary packages for graduates — and it’s not just IIMs</a> <a href="https://www.businessinsider.in/ai-cloud-computing-machine-learning-cyber-security-among-top-skills-for-higher-salary-increment-in-2019/articleshow/68281010.cms">These 5 sectors are the only ones projected to see double digit salary hikes this year</a>

These core subjects are the biggest winners in IIT-Delhi's record campus placement season

Back in 2015, we heard of a 19-year-old girl <keyword id="2989140" type="UNKNOWN" weightage="20" keywordseo="Paridhi-Varma">Paridhi Varma</keyword> with only 10% eye vision making it to <keyword id="19478" type="CITY" weightage="20" keywordseo="IIM">IIM</keyword> Lucknow. 
 
Such stories have always inspired the young MBA aspirants and encouraged them to pursue their dreams. 
 
This year, there's yet another inspiring story. It is of another visually-challenged student who has made inroads to one of India's best B-School, IIM Kozhikode. 
 We are talking about <keyword id="4057626" type="UNKNOWN" weightage="20" keywordseo="ambati-venkata-prem-swaroop">Ambati Venkata Prem Swaroop</keyword>, who scored 82.87 percentile points in the recently announced CAT-2016 results. 
 
Considering it requires 60 percentile points for People With Disabilities to get through CAT, Swaroop has delivered a splendid performance in one of India's toughest exam. He is expecting calls from other IIMs as well. 
 Swaroop lost his eyesight when he was eight after high fever damaged his optic nerve. Born to parents who run a grocery store in <keyword id="70188" type="CITY" weightage="20" keywordseo="Anantapur">Anantapur</keyword> district, he wanted to improve the home-grown business. Unfazed by lost eyesight, he completed his studies like a regular student and enrolled in Career Launcher, eyeing to get into one of the IIMs. Using a reading software, he would listen to pdf versions of books and academic content. 
 
He finally appeared in CAT this year, only to crack the exam and clinch a place in IIM.

The inspiring story of a visually challenged boy from Andhra Pradesh who is all set to kick-start his IIM journey

<ul><li>According to the latest report by jobs portal Naukri.com, <keyword id="2055603" type="General" weightage="20" keywordseo="online-tutors" source="Orion">online tutors</keyword> are in high demand as recruiters want a workforce comfortable with using digital media.</li><li>During the second wave of the pandemic, the overall job market for the education/teaching profession saw a decline, as per the report.</li><li>Business Insider brings you several job openings in edtech companies for online tutors.</li></ul>The COVID-19 pandemic forced almost all educational institutions to pivot to the online mode of teaching. According to the latest report by jobs portal Naukri.com, online tutors are in high demand as recruiters want a workforce comfortable with using digital media. The requirement for online teachers has gone up by eight times in January to July 2021 as compared to the same period in 2020. During the second wave of the pandemic, the overall job market for the education/teaching profession saw a decline, as per the report. However, there is a recovery with an upward growth trajectory from June 2021 onwards with robust sequential growth, revealed the report. Business Insider brings you several job openings in edtech companies for online tutors. 1. <keyword id="3395125" type="General" weightage="20" keywordseo="Cuemath" source="Orion">Cuemath</keyword> The online platform for after-school math and coding for classes K-12 is hiring online tutors for math and coding. Requirements — Candidates must have a laptop/desktop with Windows 10 OS or Mac and a stable internet connection with speed of more than 15 mbps. Eligibility criteria for Math — Applicants must have done Bachelor’s or Master’s in Technology (B.Tech or M.Tech)/Bachelor’s or Master’s in Engineering (B.E or M.E)/Bachelor’s or Master’s of Business Administration (BBA or MBA). Eligibility criteria for Coding — Any bachelor’s degree with basic knowledge of coding concepts. Freshers can also apply. 2. <keyword id="6361651" type="General" weightage="20" keywordseo="Toppr" source="Orion">Toppr</keyword> Home-grown edtech platform for preparation of school exams, CBSE and competitive exams like Joint Entrance Examination (JEE), National Eligibility cum Entrance Test (NEET) etc. is scouting online tutors for these subjects — Biology, Chemistry, Hindi, English. Eligibility criteria — Candidates must hold a master’s or PhD in a relevant subject they are applying for. 3. Codingal The startup, which was launched last year is looking for teachers who have the right expertise to teach coding to young kids. Requirements — Laptop/desktop with a stable internet connection. Eligibility Criteria — Candidates should be from coding background or have a degree in computer science. 4. Aakash Edutech Institute Aakash Edutech by <keyword id="190117" type="General" weightage="20" keywordseo="Aakash-Institute" source="Orion">Aakash Institute</keyword>, known for the preparation of JEE, NEET and other competitive exams is hiring online faculty for Mathematics. Selection Procedure — An online written test will be conducted along with demo round discussion and final round discussion. Eligibility criteria — Candidates must have at least 2 years of experience in teaching in online/offline mode. 5. INSAID E-learning platform, which offers courses related to artificial intelligence, machine learning and data science is inviting Data Science Trainer. Eligibility criteria — The candidate must have 2-5 years of experience in technical training with strong command over any one programming language -- Python, R, .NET, Java. 6. Chegg The global e-learning platform is scouting for Subject Matter Expert — Mathematics. Eligibility criteria — Candidate must have an M.Sc in mathematics or applied mathematics with strong knowledge of the subject. Freshers can also apply. 7. Jigsaw Academy The Bengaluru-based platform for artificial intelligence, machine learning and data science is hiring an information technology (IT) training manager. Eligibility criteria — Candidate should have 4-12 years of experience in IT industry or teaching IT-related subjects along with a degree in B.Tech/BE/MCA/MBA/MSc IT/M. Tech. 8.Camp K12 The ed-tech startup, which offers courses in coding for kids, is scouting for a Coding Instructor. Eligibility criteria — Minimum 6 months of experience in teaching coding with strong hold on HTML, Javascript, Python. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/telecom/news/vils-balancesheet-woes-may-impact-financial-lenders-others-govt-support-critical-says-icra/articleshow/85979050.cms">Vodafone Idea's stressed balance sheet could impact lenders, employees and subscribers, says ICRA</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/finance/banks/news/axis-bank-announces-new-policies-and-practices-for-its-customers/articleshow/85978495.cms">Axis Bank announces new policies and practices for its customers and employees belonging to the LGBTQ community</a>

Cuemath, Toppr, Aakash Institute and many more are looking for online tutors

3 reasons why Uber will win in the end

<div class="KonaFilter image-container display-table"><div><div class="image on-image">CitigroupVanessa Colella joined Citigroup in 2010 after stints as a public school teacher and as a consultant with McKinsey.</div></div></div><ul class="summary-list"><li>Business Insider recently sat down with Vanessa Colella, the head of Citi Ventures and chief innovation officer for Citigroup, which has an $8 billion annual technology budget.</li><li>We discussed the firm's internal incubator, D10X, Citi Venture's criteria for investing in startups, why the bank tends to team up with its portfolio companies rather than acquire them outright, and what she learned as a science teacher that she uses in managing innovation at Citi.</li></ul>Vanessa Colella took an unorthodox route to big banking. She arrived on the scene at Citigroup as a marketing chief in 2010, just as thousands of others had fled the industry or been cut amid the financial crisis.Colella, who studied molecular biology at the Massachusetts Institute of Technology, started her career with Teach for America in its inaugural year as a junior-high-school science teacher in Brooklyn, New York.After five years on the education front lines, she earned her master's degree in education at Columbia University, and then it was back to MIT for a doctorate from the university's media lab. That involved conducting research on AIDS education in the late 1990s, building wearable computers and flying them around the world, and "running large-scale human simulations of disease transmission," she recently told Business Insider.Her corporate turn came in 2001 at consulting giant McKinsey, where she became a partner in the tech and media practice. After stints at Yahoo and in venture capital, Citigroup came calling, putting her in charge of North American marketing when the bank was overhauling just about everything.Colella took over the firm's corporate venture investing operation in 2013, and in 2017 she was named the head of Citi Ventures and chief innovation officer for Citigroup, which has an $8 billion annual technology budget across the bank. Her tasks include fostering innovation internally among the 200,000 employees spread across nearly 100 countries, which has led to home-grown creations like <a href="https://www.citibank.com/icg/sa/proxymity/#/">Proxymity, a digital proxy voting system</a>.It also means overseeing <a href="http://www.citi.com/ventures/venture-investing/portfolio.html">Citi's investments</a> in outside startups, which, unlike some competitors, the bank tends to team up with rather than acquire - like Feedzai, an <a href="https://www.businessinsider.com/citi-has-inked-a-deal-with-an-ai-powered-fintech-feedzai-2018-12">AI-powered fraud-detection company</a>.We recently sat down with Colella to discuss the firm's internal incubator, D10X, Citi Venture's criteria for investing in startups, why the bank tends to team up with its portfolio companies rather than acquire them outright, and what she learned as a science teacher that she uses in managing innovation at Citi.Interview condensed and edited for clarity.How did <a href="https://www.businessinsider.com/citi-has-poached-a-jpmorgan-chase-executive-to-run-d10x-internal-incubator-2018-7">D10X, Citi's internal incubator</a>, get started?It was born out of the idea that entrepreneurs have great ideas about how to change the world, and we embrace those. Our employees often have great ideas about what they could do that was just simply better for our clients, but because we live in a world of low volatility, repeatability, and predictability, as a global bank there wasn't really any logical place for people to take those ideas and test them. So we created D10X about three years ago, to essentially create an internal incubator that allows people to bring their ideas forward, to test them.At any given time at Citi, we've got more than 100 internal startups, so hundreds of teams of employees who've had ideas about what they can do to serve clients better.How does Citi encourage employees to work with D10X, and how do you cultivate ideas into real products and solutions?Ideas come to D10X in a variety of ways. Sometimes people just have an idea. You're out for a run in the morning and you have an idea. But what is often misunderstood about innovation, whether it happens in startups or big companies, is people focus on the initial idea. And in fact the initial idea can be the easy part and figuring out how it needs to be shaped over time is much harder.We host sessions at Citi called "Think Big" sessions, and they encourage people who have kind of nuggets of ideas, or just are interested in innovation, to come and to participate in a multiday session around one of these themes.What we learned about doing that is it's critical in those sessions to not just have people who are client-facing, but have people from our control functions. Legal, compliance, risk - have people from our operations and technical teams. Because the best ideas are not an idea that you or I have out for a run in the morning; they're ideas that get put in the cauldron of lots of different people with different perspectives about how you could shape that, and taking that forward.We've learned over the years how to be a reasonably wide net for initial ideas that people have, but then to help kind of craft them and validate them with clients over time.Often we'll have clients in these sessions, where we're getting real-time feedback about "Is this interesting? Would it be better if it looked like that? Does it meet your needs more this way or that way?"I think of it kind of like going to the eye doctor. "Well, what's better? A or B?" And you get a little bit closer, then they try again, "What's better, one or two?" You're constantly trying to evolve these ideas to be better than what they were before. That's a lot of what the process is of those sessions, and it doesn't end there. It kind of starts there, and then these teams get coached over time in terms of deeper engagement with clients, deeper validation, and then only after that validation, starting to build solutions and figure out what they might bring to market.How does Citi Ventures decide which companies to invest in?When we invest at Citi, we're looking for companies that have product-market fit. They might be very early, seed-stage companies, or they might be Series B raises, but they've got product-market fit. In many ways, our portfolio companies have already gone through that kind of process where they had an idea, they went out to market, they tried to figure out "Was this quite right or not?" And they've landed on that product-market fit.At Citi, we're not interested in building everything ourselves. We see a huge opportunity to push financial services forward and think there's great talent within Citi and great talent outside of Citi.When we think about what we want to invest in, we've been very stable over time in those categories, the focus areas, where we look at fintech, commerce and payment, cybersecurity, machine learning, and customer experience. In many ways, that's kind of the lens that we look through investing in.So they might be focused in <a href="https://www.businessinsider.com/citi-has-inked-a-deal-with-an-ai-powered-fintech-feedzai-2018-12">fraud or cyber, like a Feedzai</a>. They might be focused in customer experience, <a href="https://www.hopper.com/">like Hopper</a>.Why do you think investing in and teaming up with small fintech companies is the best approach, versus outright acquiring them, as some large banks have done?We invest because we're trying to help entrepreneurs scale their businesses efficiently and effectively. I'm a former biology teacher, so I think in a lot of biological metaphors. We think there's this frontier - it's almost like an ecology. Things are moving forward, and it's both startup companies and incumbents that need to move forward together. Helping these companies scale both helps them and ultimately helps us and the financial-services sector to move forward.We've explored a lot of different ways of interacting with startups. We believe that it's critical to not just be watching startups, but to actually be in the game with them. We all said, it's not enough to even get front-row seats. You have to actually suit up and be in the game. You might not always make your shot, but you've got to get in there and play.They're looking for not just money - they're looking for how do they work with these large multinational global companies who cover so many sectors, and that's a place where Citi has a lot of experience. Not just experience with ourselves, but with the Global 2000, who we bank, and the 90-plus countries we operate in.What we've found at Citi is that we can be most helpful to entrepreneurs after they've gone through that initial phase and they really know what product, what service they're trying to bring to market and why it's better, and we can help them accelerate that. Everyone has a different formula, but that's how it works here.We think it's really important to be on the same side of the table. It doesn't mean that we'll never acquire them; it means that we haven't historically, and that our driving force is helping these entrepreneurs realize their vision. Very few entrepreneurs found their company with the idea that what they really want to do is sell. Most entrepreneurs found their companies with the idea that what they want to do is change the world.When fintechs and banks work together, often the onboarding is <a href="https://www.businessinsider.com/john-hancocks-head-of-innovation-outlines-issues-holding-back-startups-2019-1">filled with red tape</a>. How do you avoid having this small, agile fintech that's working with a big corporation like Citi spend six months just making sure it jumps through all the necessary hoops?Sometimes these queries get framed more as, "Well, gee, it's too bad that the small company has to somehow go through all this stuff to work with the big company," but in my mind, that mismatch really speaks to strengths of both.The strengths of the small company - to your question - are that it can move quickly, it can pivot really quickly, it can add features, it can disable features, figure out what works. The strengths of the big company are 207 years of relationships with our clients and a global footprint, and worldwide distribution, and a security system that has been invested in for many, many, many decades.We view our role as not it's good or bad, big or small, but how do we bring these two things together. And, yes, it can be challenging to work with a global bank. You've got to go through a set of onboarding processes that you could view as onerous. At the same time, you can view it as the test of whether your small startup has the mettle to participate in the global financial system. Can you get through the sort of security tests that we require to deploy something for our clients?Often, with the help that we give companies in working with a company like Citi, it gives them an opportunity to mature their systems to the extent that they can then work with large global players. That doesn't make it easy, but what we try to do at Citi Ventures is bring together the strength of small, fast-moving, highly experimental, with large, broad business, deep distribution, and see what we can make out of both together.Why would an entrepreneur decide to work with Citi Ventures versus a traditional VC or another corporate investor?The great thing about being an entrepreneur right now is that there's a lot of capital, and so we've taken an approach for many years at Citi Ventures that it's not about the check. If an entrepreneur's interested in capital, that's great. But we probably wouldn't be that person's first stop because he or she is looking for something very different. It might be a very early-stage company.Entrepreneurs work with Citi because they're interested in either thinking about the same kinds of problems we're thinking about, or working with a large financial institution to serve a very broad client base, or because they're interested in expanding into multiple countries, and we've got experience with regulators and multiple jurisdictions around the world, and we can help them expand.So, it's not even always a one-to-one match in terms of they want to work with us and with our clients. Sometimes it's knowledge that we bring to the table that's hard for them to get someplace else.I think entrepreneurs have both the luxury and the pain of having money available in lots of different places, and it's not an easy landscape for them to navigate.As Citi's chief innovation officer, how do you measure success for the businesses you manage?There are two really important components, but I think about it a lot in respect to innovation, and this would be true whether we're thinking about external companies or what we do internally.The first is delivery. We have to get things in our clients' hands that make our client experience better. Ultimately, innovation can't be just a fun thing that we talk about. You have to actually deliver stuff.And that's important for two things. One, it's important for driving client experience, and, two, it's important for the other thing that we measure, which is it's important for continuing to evolve the culture of the bank.We think of delivery as creating primary value in terms of what we get into clients' hands and secondary value in terms of showcasing or shining a spotlight on what's possible, so that as employees think about what they could do differently, what they could do better for clients, they have examples that they can say, "Oh, we did this or we did that," and so it engenders a deep-seated belief across the employee population that they, too, can make change and make positive momentum in terms of what we offer our clients.So we think about measuring delivering, and we think about measuring impact in terms of culture. When I talk about D10X, I talk about the number of startups in the pipeline that are going to launch, and I talk about the thousands of employees who have been impacted by being part of a "Think Big" session, or being founders themselves of a startup.How do you know when to pull the plug on what turns out to be a bad idea or something that is maybe too far ahead of its time?When do we know when to kill something? The awesome thing - I'll just take D10X as an example, but we apply it over all sorts of things - is that historically in big companies, when you kill something is kind of some combination of relationship and how much money you've already invested.In D10X, when you kill something is entirely done on the basis of, "Is it validated in the market or not?"Our employees will come to growth boards - growth boards are our version of kind of "Shark Tank" or "Dragon's Den" - and they'll say, "It's with a heavy heart but a strong conscience that I recommend that you kill my project because here's what we learned when we went outside the building and worked with our clients and cocreated with our clients: They don't really need this." And those employees will come back later with another idea and do something else.So D10X takes the relationship and the awkwardness that sometimes happens in an organization about you don't want to kill an idea because you feel bad about that particular person, and it separates the person and the idea. This person could be terrific, and we want you to come back with your next best idea, but that particular idea wasn't something that was going to get market traction.So it has enabled us to create a different discipline about how we push some things forward and pull things back, based upon as objective a view as we can get, outside in, rather than some of the subjectivity that sometimes creeps into decision making.<h3>Is there a lesson or skill that you learned as a school teacher that you apply today to your management role as CIO?</h3>Hundreds. I'll give you one: Never claim you know something you don't. The world moves very fast. We do not live in a world where you need to have all the answers. We live in a world where it's much better to know how to ask the right questions. Pretending that you have all the answers will only, even as a teacher, get you into a very bad spot.<a href="https://www.businessinsider.com/intelligence/future-of-payments?IR=T&amp;utm_source=businessinsider&amp;utm_medium=ctgr&amp;utm_term=ctgr_leadgen&amp;utm_content=payments_ctgr_leadgen&amp;utm_campaign=payments_ctgr_leadgen_future-of-payments"></a> <div class="margin-top"> <h3>NOW WATCH: <a href="https://www.businessinsider.com/western-union-ceo-on-speaking-up-for-migrants-and-the-future-of-payments-2019-1">Western Union CEO: Migrants are responsible for $600 billion in payments a year, yet they "have no voice"</a></h3> <div> </div> </div>

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