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Air France-KLM says people avoided Paris during the Olympic Games — and that was bad news for the airline group

Air France-KLM posted disappointing earnings and attributed the decline to reduced travel to and fr…

Pete Syme   


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Europe's busiest airport reported a record-breaking summer, boosted by Americans flying in to watch Taylor Swift and the Olympics

Thousands of American tourists flew to Europe over the summer in a phenomenon dubbed "tour tourism"…

Polly Thompson   


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Elon Musk joined a video call at 38,000 feet to show off Qatar Airways' new Starlink WiFi

Qatar Airways is rolling out Starlink internet for free to customers on some planes. Speeds can be …

Pete Syme   


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An airport sick of cars clogging its drop-off zone imposed a 3-minute cap on hugs

Dan de Bono, the CEO of Dunedin Airport in New Zealand, said that some travelers had previously use…

Hannah Abraham   


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3 mins read

I left London for a little town in Latvia. It lacks certain luxuries, but it's a safer, easier place to raise a kid.

When Vitor Urbano and his girlfriend found out they were expecting, they knew it was time to get ou…

Ashley Couto   


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1 min read

A flight was diverted after a mouse jumped out of a meal tray and ran away

A Scandinavian Airlines flight to Malaga landed in Copenhagen after a rodent jumped out of a passen…

Nora Redmond   


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Europe's biggest airline boss is calling for the resignation of a top air traffic controller over flight chaos in London

Over 500 flights were delayed in London due to bad weather and ATC staff shortages, prompting the R…

Pete Syme   


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United executive explains why the airline hasn't bought Boeing's newest widebody plane

United Airlines SVP of global network planning and alliances, Patrick Quayle, said a smaller widebo…

Taylor Rains   


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A woman died after getting trapped in a baggage carousel at Chicago O'Hare Airport

Surveillance footage of showed the unnamed woman entering "an unoccupied restricted area at 2:27 a.…

Mikhaila Friel   


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I took my daughters from London to Dallas. They were blown away by the houses, malls, and even the soda cups.

When we visited my sister in Texas, my daughters were surprised by how big everything was. From the…

Nadia Ali   


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I use a wheelchair and dread flying. Pets are treated better on planes than disabled people.

TV host Sophie Morgan told Business Insider flying is often a horrific experience for passengers wi…

Tom Carter   


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1 min read

An Airbus A380 flying to London turned back when the powerful scent of laundry detergent made people feel sick and dizzy

"Upon inspection, it was discovered that the smell came from five pallets of fresh-scented laundry …

Pete Syme   


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A passenger who slipped on a puddle of liquor at the airport could get millions for his injuries

A businessman is seeking $6.4 million in damages after he slipped in a puddle of Baileys and hit hi…

Mia Jankowicz   


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London has a new airport train that's even more expensive than the Heathrow Express per mile

The Luton DART, which finally connects Luton airport, just north of London, to its railway station …

Stephanie Stacey   


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3 mins read

British Airways passengers were sent an email midair saying that the 2nd leg of their flight had been canceled

After landing at Heathrow from Austin, three passengers were told their connection to Edinburgh was…

Grace Dean   


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4 mins read

3 Americans heading to Scotland for The Open had to travel there empty-handed after their luggage got lost and their flights were cancelled

Three days after arriving in Edinburgh for the Open, the passengers still don't have their clothes,…

Grace Dean   


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Heathrow Airport, a crucial global travel hub, extends passenger cap of 100,000 by a month amid travel chaos

Heathrow Airport's passenger cap meant there were fewer last-minute cancellations, more on-time fli…

Grace Dean,Kate Duffy   


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Grace Dean   


Sam Tabahriti   


Sam Tabahriti