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Diners are getting annoyed at how expensive fast food has become and the likes of McDonald's, Taco Bell, and Shake Shack seem to be listening
Fast-food and fast-casual chains say diners should expect smaller price increases this year. Custom…
Grace Dean
Olive Garden's parent company says it's luring diners in by not raising prices as much as rivals even if it's not offering hefty discounts
Darden execs said Olive Garden's same-restaurant guest counts topped industry benchmarks, even thou…
Grace Dean
Chipotle's latest marketing campaign shows how restaurants are getting creative to win your lunch break
Back to the office means the return of the age-old question: What's for lunch? And the fight to be …
Dan DeFrancesco
Asia's answer to Chipotle is now a $1.5 billion public company
Guzman y Gomez's shares climbed 36% in the hours after trading started.
Shubhangi Goel
I'm a California restaurant operator preparing for the $20-an-hour fast-food wage by trimming hours, eliminating employee vacation, and raising menu prices
A Fatburger franchisee in Los Angeles shares survival strategies as California chains brace for $20…
Nancy Luna
Sweetgreen is selling steak for the first time, and it hopes the pricey add-on will bring protein-hungry customers in for dinner
The caramelized garlic steak is Sweetgreen's priciest protein, and its CEO said customers are hungr…
Grace Dean
Don't worry, your Shake Shack burger shouldn't get any more expensive this year
Shake Shack's menu prices went up by 3% in March. It doesn't currently plan to increase prices agai…
Grace Dean
Chipotle says its service is much faster now, and it means fewer people are bothering to order ahead
During the pandemic, many fast-food and fast-casual chains rolled out ways for customers to order a…
Grace Dean
I ate at Cava, the popular Mediterranean fast-casual chain that's going public. It was mostly delicious but I was let down by the hummus.
Insider's restaurants correspondent Nancy Luna loves CAVA's bold healthy flavors, but the hummus wa…
Nancy Luna
Rapidly growing Filipino fast-food chain Jollibee is bringing its famous peach mango pie to the UK
Jollibee says it sold more than 45 million of the pies in 2021. The dessert is now being added to t…
Grace Dean
A California franchisee says he's reducing staffing, raising prices, and mulling kiosks to cover the $20 wage. Closing stores is a last resort.
A Vitality Bowls franchisee in San Jose told BI how he's trying to absorb California's $20 minimum …
Grace Dean
From taking orders to cutting avocados, AI is solving the labor shortage problem for fast-food chains
Artificial intelligence is on the menu in restaurants. Chipotle, McDonald's, and others are using b…
Nancy Luna
The drive-thru has dominated fast food and taken over fast casual. Now it's coming for casual dining.
The drive-thru is making its casual dining debut at an Applebee's in South Carolina this year as th…
Mary Meisenzahl
A California McDonald's franchisee says he's leaving 'no stone unturned' in his quest to save money over the $20 minimum wage
The franchisee, who has already upped prices by between 5% and 7% this year, warned that customers'…
Grace Dean
Chipotle CEO Brian Niccol is betting that revamping the employee experience is the fast-casual chain's ticket to success
Niccol thinks the company's growth depends on how easy it is for workers to do their jobs and wheth…
Shana Lebowitz
The allure of fasting diets for successful people — and where it falls short
Intermittent fasting is popular among successful people for weight loss and longevity but experts s…
Hilary Brueck,Gabby Landsverk
Chicken wing prices remain high, so some chains are promoting 'boneless wings' instead
Wing consumption has skyrocketed over the last two years, along with prices, making boneless wings …
Mary Meisenzahl
See inside the virtual worlds created by Wendy's, Chipotle, and McDonald's as the metaverse becomes the latest battleground for fast food
Insider the Wendy's metaverse.Wendy's
Mary Meisenzahl
Mary Meisenzahl
Olive Garden's owner says lower-income customers are cutting back while richer diners are eating out more
Darden Restaurants' CEO said that sales from lower-income customers were "much lower" than at the s…