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<ul class="summary-list"><li>The American Bankers Association is urging federal action on online financial fraud.</li><li>Banks are facing increased liability for scams, with $10 billion in losses reported last year.</li></ul>Remember the Spider-Man meme where <a target="_blank" class="editor-rtfLink" href="https://www.businessinsider.com/mark-zuckerberg-posts-spiderman-meme-first-tweet-in-a-decade-2023-7">he points at himself</a>? Banks and the federal government are in a similar situation, pointing to each other to solve the problem of online financial scams.For its part, the government wants banks to take on more responsibility, and more consistently refund their customers who fall victim to online scams. Banks, on the other hand, want the government to do more to prevent those scams in the first place.The problem is real. Almost 1 in 3 Americans have been the victim of a scam in the past year, with an average loss of $1,600 a person, according to a study from IPX, a financial analysis firm.According to the Federal Trade Commission, consumers reported more than $10 billion in losses last year from online scams. The agency's data also showed that consumers using payment apps reported <a target="_blank" class="editor-rtfLink" href="https://www.businessinsider.com/new-bill-zelle-fraud-payment-app-waters-blumenthal-warren-2024-8">losing $210 million</a>.It's also a major headache for the banks.American Bankers Association CEO Rob Nichols called for the federal government to create a national scam prevention strategy last week. Nichols also said that Congress should "create and fund" an Office of Scam and Fraud Prevention while speaking to bankers at the association's annual convention in October."The scale of fraud taking place every day is a massive burden for our country and for the millions of hardworking women and men whose lives are affected by it," Nichols said at the convention, according to Forbes. "It will take a united effort — with support from both inside and outside the banking industry — to win this fight."The government, meanwhile, has repeatedly called on financial institutions to improve compensation for victims who lose money to scams.In August, the Consumer Financial Protection Bureau launched an investigation into JP Morgan, Bank of America, and Wells Fargo, all part owners of Zelle.The investigation came after a Senate investigations committee found that reimbursements from the three banks for disputed transactions on the app fell from 62% in 2019 to 38% in 2023.Also in August, three Democratic senators introduced a bill that would update the 1978 Electronic Fund Transfer Act to require financial institutions to share more of the burden when consumers are victimized by fraud.Nichols said at the convention, however, that fighting back against fraud will require "a whole-of-government approach … that starts at the very top." He also said that the government should create "financial crimes intelligence centers." One already exists in Texas, which he said has been a "force multiplier for law enforcement" there.Nichols also called on the FTC to create a database of reported spam text messages available for "all legitimate businesses to access." Nichols said this kind of database would help banks monitor how scams are evolving and "educate their customers" more effectively."

Banks and the federal government point fingers as Americans lose billions to online scams

In March 2023, Citigroup CEO Jane Fraser anointed Anand Selva, as the bank's chief operating officer. His mandate: oversee a deeply unsexy yet crucial initiative to regain compliance with regulators. At the time, she praised his "long track record of delivering results."So far, Selva's tenure has been rocky.In July, two regulators <a target="_blank" href="https://www.businessinsider.com/citi-jane-fraser-regulatory-citigroup-transformation-2024-7">fined Citi $135.6 million</a> for failing to make enough progress in fixing its data-management issues. The bank had agreed in 2020 to work on this problem and others, including poor risk controls, after <a target="_blank" href="https://markets.businessinsider.com/news/stocks/citigroup-slammed-400-mln-fine-longstanding-deficiencies-regulation-occ-fed-2020-10-1029660295">paying $400 million</a> in fines to the Federal Reserve and the Office of the Comptroller of the Currency. The OCC said in July that the bank had made "meaningful progress overall" but that the agency wanted to ensure Citi allocated enough resources to address the "persistent weaknesses" regarding data.These new fines are despite Citi dedicating massive resources to a firmwide initiative to overhaul the bank's technology. This program, called the <a target="_blank" href="https://www.businessinsider.com/citi-transformation-citigroup-regulatory-fine-anand-selvakesari-2024-7">"Transformation"</a> and overseen by Selva, has about 13,000 employees. Citi spent $7.4 billion on the endeavor from 2021 through 2023. This year's budget has been increased by $250 million, to more than $3 billion.The pressure is on, with Sen. Elizabeth Warren urging the OCC to "impose growth restrictions" on Citi, arguing that it has grown "too big to manage." The regulator and Citi declined to comment."We've always said that progress wouldn't be linear," Fraser said after the latest fines, "and we have no doubt that we will be successful in getting our firm where it needs to be in terms of our Transformation."For Selva, leading the Transformation is unlike any test he has faced in his three-decade career at Citi. Selva, who goes by the shortened version of his last name, Selvakesari, joined Citi as an assistant operations manager in Chennai, India, in 1991. He rose through the ranks in Asia before taking over the US consumer bank in 2019. When Fraser was made CEO in 2021, she chose Selva, who's now 57, to replace her as the global head of consumer banking.In his current role, his mandate is to make the bank safer, not to turn a profit. To do so, he has to solve for Citi's <a target="_blank" href="https://www.businessinsider.com/inside-real-reasons-behind-citi-mike-corbat-early-retirement-2020-9">decades of underinvestment</a> in its infrastructure, which affects every business line of the bank.Business Insider talked to 14 current and former Citi employees who have worked under Selva to get a picture of the challenge facing him and why he was put in charge of the bank's No. 1 priority. All but two spoke on the condition of anonymity, citing fear of reprisal or the sensitivity of regulatory matters. Three senior executives pointed to his experience navigating regulation and working with technology from running Citi's consumer bank. Gonzalo Luchetti, Selva's successor as the head of the US consumer business, told BI that serving 70 million customers required handling tremendous operational risk."If we mess it up, usually you don't mess it up for one; you mess it up for hundreds of thousands, if not millions," he said. "You have to be super good at process orientation and making sure that there's high discipline and rigor."Luchetti also emphasized Selva's longevity at Citi and experience across regions."He knows the fabric of the firm very well," Luchetti said. "The Transformation is about really repiping the machine. He's touched a lot of the machine himself."But touching the machine isn't the same as fixing it. Eight employees told BI that they were surprised that Selva was made the head of the Transformation given that he had never held a leadership role in technology or compliance. They described Citi's culture as a cliquey environment that rewards managing up over results, noting that the COO promotion followed dismal performance for the wealth unit he oversaw."The biggest job was given to a guy who with 1 ½ years in wealth wasn't able to do anything," a former managing director said.Selva has also come under scrutiny for a lawsuit filed against him and the bank by an ex-Transformation executive in May. Kathleen Martin, a former interim data chair, alleged that Selva pressured her to hide information from the OCC that would make Citi "look bad" and that she was fired in September 2023 after multiple refusals. Citi denied the accusations and filed a counterclaim in late August, alleging that Martin was fired for underperformance. Citi has recently made leadership changes to Selva's unit. The bank tapped its new tech head, <a target="_blank" href="https://www.businessinsider.com/citi-data-tim-ryan-anand-selva-memo-transformation-regulators-2024-9">Tim Ryan</a>, to lead the data effort alongside Selva and take over management of the 800-employee data team. The work on data, along with risks and controls, is paramount to the Transformation.Splitting the burden may expedite the massive task, which requires coordinating work from employees across the entire bank. Citi declined to specify a timeline, citing the confidential nature of regulatory matters. A managing director in the Transformation estimated that the work required would take about two decades.Mike Mayo, a Wells Fargo analyst, said that until Citi meets the requirements of the OCC and the Federal Reserve, the bank is in "regulatory purgatory.""Citi has thrown over 10,000 people and $3 billion and more at this problem," Mayo told BI in July. "They just have to get it done."Selva does have a long track record at Citi. Born in Madurai, a large city in southern India, he studied engineering and played basketball at the Coimbatore Institute of Technology. He earned his master's in business administration at Madurai Kamaraj University before joining Citi in 1991.Selva made his name at Citi by shaping its consumer-bank businesses across Asia. He led retail banking in China and India before taking over the Asia Pacific market in 2015. His approach was digital-first, eschewing branches for banking apps. Despite closing 60% of bank branches in Asia from 2016 through 2018, Selva grew deposits by 10%.<div type="image" title="Citi's Anand Selva speaking at a panel, seated and wearing a pinstripe suit and a red tie." height="3307" width="4960" msid="114093573" hostid="261" sizebytes="2310830"></div>"He's very tech and digital-oriented," Luchetti said. "We've been to China together to look at startups and firms that were disrupting the world. He was always very connected with learning more about technology, had that curiosity, and then the execution chops to get it done here."In 2019, Selva moved from Singapore to New York, where he now lives with his family, to run the US consumer bank. He assumed the global consumer-banking business from Fraser in 2021. Selva leaned on credit-card and lending offerings, launching products like Citi Custom Cash which allowed customers to pick their reward categories, and Flex Pay, a buy-now, pay-later service. Under Selva, Citi was the No. 2 issuer of credit cards in the US, and deposits grew by more than a third, to about $220 billion.In 2021, Citi started divesting itself of more than a dozen consumer-bank markets across Asia, Europe, and the Middle East. Selva was an important player on both sides of the table, according to Adora Tidalgo, the head of operational risk management at Citi. She said he helped find Asian acquirers that maximized value for Citi while keeping the businesses running smoothly with low attrition."That skill of balancing how much you want to bring in terms of revenue and the credit loss you want to take is really a skill that very much needs to be honed in the consumer space," she said. "That balancing, to me, I have seen Anand over the year been very successful in doing that."There have been some bumps in the road. As part of Fraser's reorganization of the bank in 2021, Selva gained oversight of a newly formed wealth unit and its new leader, Jim O'Donnell. Six current and former managing directors told BI that Selva's approach focused more on scale and digital offerings than high-touch client service. For instance, he didn't approve loans that failed to meet a certain threshold of return, even if it meant losing an important client, two former managing directors said."The way that every private banker on earth thinks about relationships is you need to invest in relationships, and then as you start to do more business with clients, you start getting more and more valuable opportunities with them," one of the former managing directors said. "You have to look at the relationship. You can't just look at every single transaction."Employees argued that Selva's playbook may have worked to build scale in Asia but not to satisfy well-heeled — and much more sought-after — US clients."I think Anand's decisions were comparing everything to what he knew from his time in Asia, and they are completely different markets," another former managing director said. "In Asia, Citi has a very recognizable brand, and people actually want to bank with Citi. You don't have to sell it that hard."<div type="image" title="Citi CEO Jane Fraser testifying at Congress" height="3828" width="5846" msid="114093582" hostid="261" sizebytes="314760"></div>The wealth business' revenue dropped by 6% year over year at the end of 2022. Fraser called the division's performance "disappointing." O'Donnell's reign over wealth was cut short in January 2023, and it was later placed under <a target="_blank" href="https://www.businessinsider.com/andy-sieg-citi-wealth-management-ceo-2024-6">Andy Sieg</a>, the former head of Merrill Wealth Management. With Citi on a campaign to divest itself of 14 international consumer-bank markets, Selva's remit shrank.His appointment as COO thrust him into the spotlight. Tidalgo told BI that he was no stranger to the task of dealing with regulators."When you are the head of a country, you are the face of Citi to the regulators. Good, bad, or indifferent, you have to face them," she said. "That's part of the job."Citi's Transformation and its challenges predate Selva's appointment as COO. It existed as a firmwide initiative before the October 2020 fines but was kicked into overdrive after Citi entered consent orders with the OCC and the Federal Reserve.It can be viewed as two parts. The most visible is the strategy to simplify and modernize the bank, such as divesting Asian consumer businesses, removing five layers of management, and <a target="_blank" href="https://www.businessinsider.com/citigroup-reorganization-layoffs-management-overhaul-reorganization-jane-fraser-stock-price-2023-9">reorganizing</a> so that the five business lines report directly to Fraser.The second part is meant to address the 2020 consent orders. The initiative is separated into seven programs, including finance, compliance, and risk and controls. While some 13,000 employees are dedicated to the Transformation, much of this work is carried out by employees across the bank. Selva sits at the center, coordinating these efforts. He's in a tough position, as much of the Transformation's work is executed by employees in other divisions."The challenge with the Transformation role is you are accountable yet not responsible," the managing director in the Transformation said. "The role is really coordinating and getting others to do what they need to do, which is very different from running a business where the entire team follows your lead, you own it, you have the ability to actually get them to do this stuff."When everyone is accountable, effectively no one is, a former senior vice president in the Transformation said. Matters got stuck in bureaucracy, bouncing from one department to another and being debated in committee for months.A senior executive in the Transformation acknowledged that the programs often rely on each other's work. For example, a delay in data work can lead to one for a finance project."When we are asked sometimes why it is challenging to execute on the Transformation, one of the challenges is the interconnectivity of those seven works," she said.The senior executive said the Transformation's successes had been overlooked, partly because the bank is limited in what it can say on regulatory matters. For instance, Citi has retired or replaced a quarter of its applications, halfway to its overall goal. The bank declined to specify the number of existing or terminated applications, but as of July, it had retired nearly 300 applications this year. The senior executive also touted the bank's streamlining its risk-management workflow.But the Transformation has earned a middling grade from Citi itself. The bank evaluates the initiative's success for the purposes of a bonus program applicable to about 200 senior employees, including Selva. In 2022, an internal committee gave it a score of 94%, citing targets it met, such as submitting remediation plans to regulators.For 2023, the score sank to 80%, calculated by measuring the timeliness of executing scheduled work, the percentage of work deemed complete by the bank's internal auditors, and a "qualitative consideration of Citi's cultural change" derived from the bank's employee surveys.<div type="image" title="Headshot of Citi's new tech head Tim Ryan, smiling and wearing a black suit jacket with a light blue shirt" height="739" width="985" msid="114093578" hostid="261" sizebytes="32120"></div>Bringing in Ryan, the bank's head of technology and business enablement, to help the bank catch up makes sense. The recruiter Phil Waxelbaum argued that a more traditional candidate to help lead the Transformation would be a seasoned, high-ranking person from a regulatory agency. But someone with a nonbanking background such as consulting or technology can work, too, according to recruiter Jeffrey Warren. Ryan joined Citi in June after seven years leading the US business of PricewaterhouseCoopers."In situations like this when you are looking to drive transformation, you need someone who can work at the intersection of people, processes, and technology," said Warren, managing director at Russell Reynolds Associates. "That includes working from within and likely driving some change with new people who have experience in new technologies or new ways of doing things."Ryan is now sharing data, a significant component of the Transformation, with Selva. Another PwC alum, Citi's head of enterprise risk management, Ashutosh Nawani, will take over the chief data office from one of Selva's lieutenants, Japan Mehta, and report to Ryan. Mehta will move to another role that the bank declined to specify.Employees told BI that they thought bringing in Ryan and Nawani would help."Sure, there might be some reservation that more consultants are coming in to run Citi, but there is a positive vibe of changing senior leadership," the former senior vice president in the Transformation said. "Legacy Citi culture is what got us into this spot in the first place."While the July fines did not meaningfully move Citi's stock, they have placed the bank and the Transformation under greater scrutiny. The OCC has ordered Citi to provide a resource-review plan each quarter to ensure the bank is providing enough resources for the effort. The Securities and Exchange Commission has also required the bank to address the Transformation's progress in future filings.The outstanding issues have also impeded Citi from expanding in China. According to <a target="_blank" href="https://www.bloomberg.com/news/articles/2024-09-23/citigroup-s-china-expansion-plan-put-on-hold-by-us-regulators">Bloomberg</a>, the bank is still waiting on a clearance letter from the Federal Reserve to set up a securities office. The bank declined to comment on the process but said it was "fully committed to supporting clients" in China.<div type="image" title="Democratic Sen. Elizabeth Warren of Massachusetts at a hearing on Capitol Hill on January 11, 2024." height="1333" width="2000" msid="114093583" hostid="261" sizebytes="96482"></div>Regulators placing an asset cap on Citi, as Senator Warren has requested, isn't out of the realm of possibility, said Timothy Coffey, an analyst with Janney Montgomery Scott."At what point do the regulators just get fed up with Citi's inability to adequately resolve these issues or stick to the timeline that they've laid out?" he said. "That's an open-ended question."But the consent orders and the lack of progress are distractions in themselves. When Fraser took over Citi nearly four years ago, she said the Transformation was her No. 1 priority and asked for patience. Now her requests for time are wearing thin. Regardless of who leads the Transformation, Fraser is still accountable."This stays out here in terms of headline risk, and I think it puts a cap on the valuation that Citi can achieve," said Stephen Biggar, an Argus Research analyst. "It's an overhang on the stock. It's an overhang on the reputation of Fraser."Do you work for Citi? Have a tip or story to share? Reach out to Hayley Cuccinello at <a target="_blank" href="mailto:hcuccinello@businessinsider.com">hcuccinello@businessinsider.com</a> or 917 740 5340, which works for calls, text, and the encrypted messaging app Signal.

Meet the executive tasked with Citi's hardest challenge: getting the bank's house in order

<ul class="summary-list"><li>Daniel Chung, 36, decided to leave his six-figure corporate banking job in 2019.</li><li>He tried the restaurant industry and had success, but he and his partner sold their business.</li></ul>I began my career in <a target="_blank" href="https://www.businessinsider.com/interned-at-us-bank-despite-having-offer-top-law-firm-2024-10">corporate banking</a> in 2011 and stayed until 2019. Although I was making six figures and had spent eight years of my life in the profession, I decided to quit because I wanted a career where I could do my own thing and not have to take orders anymore.After leaving corporate in 2019, I decided to pursue a career in acquiring restaurants and found my business partner. We had no experience in the field, but we knew we wanted to be our own bosses. We focused on purchasing profitable existing restaurants, and then we would improve them. We went from <a target="_blank" class="" href="https://www.businessinsider.com/surprising-things-franchising-fast-food-restaurant-jack-in-the-box-2024-2">owning one restaurant</a> to three in under a year and a half.The restaurant industry is also what <a target="_blank" class="" href="https://www.businessinsider.com/married-men-when-they-knew-spouse-was-the-one-2024-10">connected me to my wife</a>. Though we first met at church in 2013, we never really talked. In 2021, the lease for her family's Korean rice cake store was coming up, and she was looking for some guidance, so she reached out to me. I gave her some info, and afterward, she said, "Hey, let me buy you lunch." I realized that our relationship could go somewhere at that lunch and asked her out to dinner. We started dating, and we eventually got married in July 2022.<h2 id="f940d3cb-5215-478f-abfe-553f9c6491ea">After selling my restaurant businesses, I tried to go back to a corporate job</h2>My business partner and I did well for ourselves in the restaurant industry. I was able to buy a house and continued investing in real estate; however, even though we were financially successful, we weren't happy, and we got sick of <a target="_blank" href="https://www.businessinsider.com/single-mom-running-business-tips-work-life-balance-find-time-2024-6">running the business</a>. You have to deal with a lot of employees, and ultimately, it's very tough.We owned three restaurants, and we sold them in 2023. We planned to move on to buying and flipping real estate, but he started getting really busy. Without the restaurants, I began burning through my savings between paying my mortgage and trying to support my wife, who got pregnant in October 2023. My wife's pregnancy made our situation even more desperate, so I decided to try to go back to a <a target="_blank" href="https://www.businessinsider.com/american-millennial-quit-corporate-job-move-abroad-europe-germany-spain-2024-11">corporate job </a>to support us.Because I had been out of the corporate job market for four years, I <a target="_blank" href="https://www.businessinsider.com/went-through-a-dozen-interviews-didnt-get-the-job-2024-7">struggled to get interviews</a>. When I finally did get an interview, the position ultimately didn't work out for me. That's when I decided I was determined to make things work another way.<h2 id="cf8336ec-5754-42f0-89b9-eeed78a0043c">I decided to try posting my videos on social media to make money</h2>Given our financial situation, I started cooking two meals a day to save money. I figured if I <a target="_blank" href="https://www.businessinsider.com/everything-i-learned-making-my-meals-at-home-for-2-weeks-2021">cooked every day</a>, we could probably save $200 a month. For example, if you order takeout, you're spending about $50 for two people. But if I cooked, I could be under $20 for two people.In early 2024, I realized that if I posted my videos on YouTube or TikTok, I might <a target="_blank" href="https://www.businessinsider.com/how-to-earn-money-side-hustles-creative-passive-income-ideas-2024-9">make some extra money</a>. I bought a neck mount to hold my phone and record myself cooking simple meals. I started posting one or two cooking videos daily across Instagram, TikTok, YouTube, and Facebook. For a while, nothing happened, but all of a sudden, they started going viral.My first <a target="_blank" href="https://www.businessinsider.com/i-became-tiktok-famous-after-leaving-a-job-i-hated-2022-3">viral TikTok</a> was this April. I created a video where I made a breakfast burrito for my wife. It got around 4 million views, and I went from practically no followers to 10,000 from that one video. I was also able to get my account monetized at that point.The success of the video encouraged me to keep going. After I started making money on TikTok, my Instagram also went viral. I now have over a million followers on Instagram. Since then, I've continually grown pretty quickly.What I earn depends on the month. With TikTok and YouTube Shorts, I can make anywhere from $5,000 to $10,000 a month because my accounts on those platforms are monetized. Instagram is the best place for me to create content for brand deals. I don't get brand deals every month, but when I do, they pay anywhere from $6,000 to $30,000. I won't know what my annual income from <a target="_blank" href="https://www.businessinsider.com/job-diary-fruit-instagram-influencer-17000-business-2020-11">food influencing</a> is until next year, because I started this year.<div type="image" title="Daniel Chung and his mom on the left-hand side. Daniel Chung's wife is on the right-hand side." height="1345" width="1792" msid="115361398" hostid="261" sizebytes="155504"></div><h2 id="3cd48626-ff26-4906-a7b0-518bf7d0a93c">I find my recipes online and occasionally personalize them</h2>I don't use <a target="_blank" href="https://www.businessinsider.com/i-tried-making-a-bunch-of-meals-from-celebrity-cookbooks-2019-6">cookbooks for recipes</a>. I just go on my computer and search Google or YouTube for a video on how to make a recipe. When I find something I think will taste pretty good, I choose that and tweak it based on the ingredients I have or if I feel like there's a better way to do one of the steps.In addition to my cooking, sometimes my videos include my wife trying out the food and reacting, and sometimes I even cook with my mom. I film our videos using my iPhone and my neck mount for POV angle videos, and occasionally, my wife will also help me film. I also do all of the <a target="_blank" href="https://www.businessinsider.com/full-time-youtube-video-editor-worked-with-mrbeast-income-advice-2022-10">editing and uploading</a>.In a <a target="_blank" href="https://www.businessinsider.com/gen-z-avoid-company-social-events-2024-11">corporate environment</a>, I felt like I was just going through the motions to make money. With food influencing, I enjoy the freedom and challenge of content creation. When I create a video, it stays online for everyone, and it has a snowball effect, with people still watching my videos from a while ago. I see myself pursuing content creation for the foreseeable future.

I left my 6-figure corporate banking job, and now, I'm a food influencer. I support my family by doing what I love.

<ul class="summary-list"><li>A new <a target="_blank" href="https://ir.citi.com/gps/9j79xHIa-vfPi785TYiSciffO0j4I0D52fI9LrahsLZEo6MpT4aM7SpwSFagAL9CIukqn2fwiJ_GNvDsLy4b6XEjftdK1abu">Citi report</a> says finance will be "at the forefront" of changes due to artificial intelligence.</li><li>Banking jobs are most at risk of AI-driven displacement, the report says.</li></ul>AI has already been thought to have the potential to change jobs in every industry profoundly. But, according to a <a target="_blank" href="https://ir.citi.com/gps/9j79xHIa-vfPi785TYiSciffO0j4I0D52fI9LrahsLZEo6MpT4aM7SpwSFagAL9CIukqn2fwiJ_GNvDsLy4b6XEjftdK1abu">new report</a> from Citigroup researchers, "finance will be at the forefront of the changes." "What a bank or financial firm looks like in the mid-2020s, be it retail or wholesale finance, looks very different to the mid-1980s, or the mid-1940s," the report said. "AI will repeat this cycle, possibly speeding it up."While general-purpose technologies, or GPTs, create new opportunities for innovation and can improve quality of life, "they also destroy existing ways of doing things," the report added. "And as such, they also create losers, especially in the short term."With data pulled from Accenture Research and the World Economic Forum, Citi's researchers said that about 67% of banking jobs have "higher potential" to be automated or augmented by AI. That means "banking jobs" (which the report didn't narrowly define) have the highest potential for AI-led job displacement.However, according to Citi, a decline in head count may be partially or completely offset by an increase in AI-related compliance managers and ethics and governance staff.One upside Citi pointed out, however, is that they estimate the profit pool for the 2023 global banking sector "could increase 9% or $170 billion from the adoption of AI, rising from just over $1.7 trillion to close to $2 trillion."<div type="image" title="Citi chart on AI's impact on finance jobs" height="404" width="809" msid="111121475" hostid="261" sizebytes="47826"></div><h2 id="55206a59-8c97-4ea0-9092-6016a29b5a8f">AI adoption in finance will be slow</h2>The Citi researchers believe the "pace of implementing modern AI tools in financial services, in particular, GenAI, will be relatively slow when compared to other sectors," they said in the report, in part because of the "highly regulated nature of the sector and lack of 'ready to go globally aligned rules.'""A regulatory landscape is evolving in some jurisdictions, but it is a challenging road ahead for financial services firms when it comes to implementation because countries are moving to different speeds, taking different approaches towards regulation and in some cases changing their position on whether to regulate," it said. In an interview featured in the report, Shameek Kundu, the head of financial services and chief strategy officer at TruEra, weighed in on the same point."I would describe traditional AI adoption in financial services as: widespread, shallow, and inconsequential," said Kundu.Kundu explains that there are "a large number of enterprises experimenting with AI across different use cases," yet "limited scale of AI adoption across use cases" and a "limited perceived impact of AI system failures on critical business operations."He cited a 2022 Bank of England survey, which found that "72% of firms reported using or developing machine learning applications," yet the "median number of ML applications for mainstream UK financial institutions to be just 20-30" and "less than 20% of the already few AI use cases were critical to business."

More than half of banking jobs could be automated by AI — but banks will be slow to adopt, Citi report says

<ul class="summary-list"><li>Investors have turned bearish on oil amid fears of an OPEC+ price war and weak China oil demand.</li><li>But if world GDP grows 3.3% next year, energy demand will likely surge, Bank of America says.</li></ul>Investors have turned sour on oil over fears of an oversupplied market in the next year.However, the downbeat sentiment setting a "bear trap" for investors, Bank of America analysts say.That's because if GDP grows according to estimates, energy demand growth will likely follow. They note that recent short positioning in the oil market has reached near-record levels as investors become concerned about OPEC+ plans to add more supply to a market already awash in US oil. However, investors should look instead to the AI boom as a sign of future demand growth."For all the bearish concerns out there, we believe global energy consumption will likely speed up ahead as the next productivity revolution comes to the fore," the analysts wrote in a Monday note."It is important to remember that the upcoming clash between artificial intelligence and the fight against climate change has energy at its core," they added.The analysts estimate that with AI-driven demand for data centers coming as part of the next "productivity revolution," US electricity demand growth will speed up from 0.2% to 2% in the next seven years.With the analysts' estimates for 3.3% growth in world GDP in 2025, energy consumption could expand by six to nine million barrels of oil per day, so long as the global economy avoids a hard landing or a trade war. That totals as much as 3% growth in global energy demand.Further policy easing from the Federal Reserve with lower interest rates could also help boost the world economy "quite substantially over the coming quarters," the strategists said.They expect the Fed to drive rates below 3% by the end of next year, which they say could stimulate both oil and cyclical commodity demand, they said.And with tensions in the Middle East rising, supply could see unexpected changes, which could pose upside risks to the analysts' price projections.The analysts' forecast for greater for energy demand comes as investors have turned bearish on energy, with prices dwindling this year even amid mounting concerns of disruptions from conflicts in the Middle East. OPEC+ plans to add crude oil barrels into an existing surplus oil market after a series of cuts in the last two years.OPEC's supply plans and sluggish demand in China could pose risks to the oil market next year, the analysts said.Those factors, along with the chance for a global economic slowdown, pose downside risks to the analysts' oil price target."A trade war, an OPEC+ price war, or a hard economic landing could take oil below $60/bbl temporarily. Yet a move to this level could quickly push the oil market into balance and encourage substitution from the power generation sector," the analysts said.

Investors shorting oil are walking into a 'bear trap' with energy demand set to surge, Bank of America says

The overall size of the budget has remained almost unchanged from the interim one presented in February, indicating the government's strong commitment to move along the <keyword id="20099794" type="General" weightage="20" keywordseo="fiscal-prudence" source="keywords">fiscal prudence</keyword> path, said experts on Tuesday. According to the <keyword id="19908389" type="General" weightage="100" keywordseo="Union-Budget" source="keywords">Union Budget</keyword> 2024-25 presented by Finance Minister Nirmala Sitharaman, the total expenditure in Budget Estimates (BE) 2024-25 is estimated at Rs 48,20,512 crore of which total <keyword id="20018917" type="General" weightage="20" keywordseo="capital-expenditure" source="keywords">capital expenditure</keyword> is Rs 11,11,111 crore. The total expenditure in the Interim Budget presented in February was estimated at Rs 47,65,768 crore of which total capital expenditure was Rs 11.11 lakh crore. Debadatta Chand, Managing Director &amp; CEO, <keyword id="19920717" type="General" weightage="20" keywordseo="Bank-of-Baroda" source="keywords" meta.keywordsubtype="org" meta.entityname="Bank of Baroda" meta.hostid="261" meta.entityid="Bank of Baroda">Bank of Baroda</keyword>, said the Union Budget complements the main takeaways from the Economic Survey and focusses clearly on medium term development of the economy. "The overall size of the budget has remained almost unchanged from the interim one. The budget has shown strong intent on moving along the fiscal prudence path and targeted the <keyword id="19942084" type="General" weightage="20" keywordseo="fiscal-deficit" source="keywords">fiscal deficit</keyword> at 4.9 per cent for the year," he said. The said action will keep the growth steady as well as robust not only for economy but also banking. Aditi Nayar, Chief Economist, ICRA Limited, said the budget has kept the capital expenditure unchanged and pared the fiscal deficit to 4.9 per cent of GDP. "The anticipated reiteration of the reduction in the fiscal deficit to below 4.5 per cent of GDP in FY2026 is welcome. Interestingly, the new medium term fiscal consolidation path has been linked to a reduction in the debt/GDP ratio instead of continued compression of the fiscal deficit/GDP ratio," she said. Buoyed by improvement in revenue collection, the government has lowered fiscal deficit target to 4.9 per cent for the current <keyword id="19910979" type="General" weightage="20" keywordseo="financial-year" source="keywords">financial year</keyword> as against 5.1 per cent estimated in February's interim budget. Ranen Banerjee, Partner and Leader Economic Advisory, PwC India, said that fiscal prudence is the highlight of the full Union Budget 2024-25. The government has gone with realistic projections on its revenue and expenditure estimates and refrained from announcing overly populist measures. "The majority of the allocations, including the capex allocation, are as outlined in the interim budget, thus providing continuity. The capex being kept at INR 11.11 trillion was expected, given that the ability to consume this allocation is limited due to disruption from the elections in the first quarter and the second quarter being typically slowed down by the monsoons," Banerjee said. Institute of Chartered Accountants of India (ICAI) President Ranjeet Kumar Agarwal said the government has announced five schemes to facilitate employment and skilling for 4.1 crore youth over the next five years with a central outlay of Rs 2 lakh crore. "This is a welcome step that will create a skilled workforce to address the existing deficit and generate <keyword id="19972727" type="General" weightage="20" keywordseo="employment-opportunities" source="keywords">employment opportunities</keyword>. Additionally, financial support for loans up to Rs 10 lakh for higher education will help students pursue higher education and acquire skills," he added. Indian Institute of Insolvency Professionals of ICAI (IIIPI) Chairman Ashok Haldia said the budget proposals for an integrated technology platform and sprucing up NCLT infrastructure will provide a fillip to the Insolvency and Bankruptcy Code (IBC) regime. IIIPI is promoted by ICAI. Meanwhile, Kumarmangalam Vijay, Partner, JSA Advocates and Solicitors, opined that in its new avatar, it seems that the Modi government is keen to deliver on its promise of 'ease of doing business'. "Its focus on making it simpler is evident from the abolition of the angel tax, the increase in new income tax regime thresholds, new Vivad se Vishwas Scheme 2024 for the resolution of pending cases and the increase in the threshold for appeal by tax departments at various levels, decriminalising the non-reporting of shares received from non-resident employers and reducing the period for re-opening of the cases," Vijay said. The Institute of Company Secretaries of India (ICSI) said there has been a focus on the manufacturing sector in the budget. Measures have been taken for simplifying the FDI/ODI rules and regulations, and the <keyword id="21847964" type="General" weightage="20" keywordseo="tax-regimes" source="keywords">tax regimes</keyword>. The enhanced Mudra loan limit and the abolition of angel tax are all set to incentivize the startup and MSME ecosystem of the country. "The nine priorities identified in this progressive and inclusive budget 2024 are aimed at generating ample opportunities for all. Besides agricultural reforms, the budget focuses on skilling, educating and employing the youth, a priority that the ICSI has been concentrating on," said ICSI President B Narasimhan. Rajesh Magow, Co-Founder and Group CEO, MakeMyTrip, said the government's continued emphasis on infrastructure development is commendable. Enhanced road infrastructure will bolster the travel and tourism sector. "We also welcome the initiatives to develop iconic spiritual and cultural sites into world-class tourist hotspots," Magow said. Furthermore, he said the provision of credit for TCS against income tax under 'Income from Salaries' is logical and will provide much-desired relief to taxpayers who travel internationally.

Budget size almost unchanged from interim, shows govt's commitment to fiscal prudence: Experts

<ul class="summary-list"><li>A lot of people are breathlessly waiting for a "Jeffrey Epstein client list."</li><li>It's not real. That's not how any of this works.</li></ul>This week, <a target="_blank" href="https://www.businessinsider.com/jeffrey-epstein-list-names-unsealed-doe-court-documents-2024-1">documents related to about 170 of Jeffrey Epstein's associates</a> are being unsealed.What isn't being unsealed is a "Jeffrey Epstein client list."That's because there is no client list.It's not real.Rumors about a list of "clients" for the dead pedophile financier have circulated online for years, rooted in a combination of politically motivated speculation and illiteracy.Before he killed himself in 2019 (<a target="_blank" href="https://oig.justice.gov/news/doj-oig-releases-report-bops-custody-care-and-supervision-jeffrey-epstein-metropolitan">and yes, he killed himself</a>) while awaiting trial on sex trafficking charges, <a target="_blank" href="https://www.insider.com/inside-jeffrey-epstein-victims-compensation-program-fund-2022-1">Epstein sexually abused</a> about 150 girls and women, according to a victims' compensation program. He was also <a target="_blank" href="https://www.businessinsider.com/famous-people-jeffery-epstein-money-manager-sexual-trafficking-connected-2019-7">connected to people at the height of society and world power</a>, including Bill Clinton, Donald Trump, Prince Andrew, Bill Gates, and Leon Black.As the conspiracy theory goes, he must have trafficked girls to them for sex and then blackmailed them for money. He flew his powerful "clients" on his "Lolita Express" private plane to his private "Pedophile island" on the US Virgin Islands for orgies with girls, according to these theories."Where is the Epstein client list?" people on Twitter, sometimes known as X, demand. "And will we see my least favorite politician on it?"Fake versions of this apparent list often circulate on the internet, passed around and are easily debunked, like the rumor that your 2nd grade best friend's uncle works at Nintendo.There is no evidence that this "Epstein client list" is a real thing. And it doesn't even make any sense.For you to believe that there's a "client list," you must believe that (1) Epstein was a pimp to the stars, (2) Epstein kept a list of all these people somewhere, (3) in the volumes of documents made public from various lawsuits and investigations related to Epstein and Maxwell, no one ever talks about or even refers to it.This is a stretch.Here is what is really happening this week: A judge ordered the unsealing of documents that were previously filed under seal in a civil lawsuit between Maxwell and accuser <a target="_blank" href="https://www.businessinsider.com/virginia-giuffre-denied-flying-with-clinton-to-epsteins-island-deposition-2024-1">Virginia Giuffre</a>, which they settled in 2017. Many of those documents had already been previously partially unsealed, but some portions were redacted because they included the names of people who a judge deemed had some kind of "privacy interest." But now, after <a target="_blank" href="https://www.insider.com/virginia-giuffre-lawsuit-led-to-criminal-case-ghislaine-maxwell-epstein-2021-11">litigation from Giuffre's lawyers and the Miami Herald</a>, a judge has deemed that the public's right to see court documents outweighs almost all of their privacy interests.The first batch of documents were posted to the public docket on Wednesday night, with <a target="_blank" href="https://www.businessinsider.com/more-jeffrey-epstein-ghislaine-maxwell-documents-expected-2024-1">more to come Thursday</a>, and possibly more even later.So, who are these people? Yes, they include Epstein's powerful friends, like <a target="_blank" href="https://www.businessinsider.com/jeffrey-epstein-told-victim-bill-clinton-likes-girls-young-deposition-2024-1">Bill Clinton</a>, who notably did not object to having his name unsealed. They also include his victims, like Johanna Sjoberg and Carolyn Andriano.The documents include new information about how Epstein and Maxwell operated. In one newly unsealed document, a 2015 email from Maxwell to a lawyer and public relations executive, she frets about needing "to consult with US lawyers on any statement I make" denying sexual misconduct allegations against her, while at the same time bragging that she has "no legal risk currently on these old charges and civil suits against Jeffrey."What they do not include is a "list" of "clients," much less evidence that Epstein was a souteneur who kept careful paperwork.There is a list in some sense, but that's just the list of names, originally identified as "Does" in court documents, which appear in the court documents to be unsealed.Conspiracy theories are not inherently false. And many of the conspiracy theories surrounding Epsein have nuggets of reality. <a target="_blank" href="https://www.dailymail.co.uk/news/article-11534545/Jeffrey-Epstein-victim-claims-watched-sex-tapes-pedophile-wealthy-associates.html">At least one accuser</a> has publicly claimed to have seen a recording Epstein took of one of his associates having sex. Brad Edwards, an attorney who has represented dozens of Epstein's victims, <a target="_blank" href="https://www.wsj.com/us-news/jeffrey-epstein-sexual-abuse-women-vip-connections-f5451078">told the Wall Street Journal</a> that his clients have named more than 20 men who were participants in sexual exploitation, but declined to name them. Epstein <a target="_blank" href="https://www.businessinsider.com/every-flight-made-by-jeffrey-epsteins-private-jets-2020-7">did genuinely fly powerful people on his plane</a>. Sometimes, according to flight manifests, powerful people were on the same flights as underage girls. He also kept versions of a <a target="_blank" href="https://www.businessinsider.com/jeffrey-epstein-other-little-black-book-2021-6">"black book" of contacts</a> that <a target="_blank" href="https://www.insider.com/ghislaine-maxwell-jeffrey-epstein-little-black-book-contacts-trial-2021-11">listed people he apparently knew</a>, including his wealthy and politically connected friends — as well as people who ran his household.None of this means that there is a "client list."<div type="image" title="prince andrew jeffrey epstein mar a lago" height="1326" width="2000" msid="106551892" hostid="261"></div>Things didn't quite work out for Maxwell. In 2021, a jury found her <a target="_blank" href="https://www.insider.com/ghislaine-maxwell-sex-trafficking-trial-verdict-reached-2021-12">guilty of trafficking four girls to Epstein</a> and sexually abusing some of them herself. She's appealing her case as <a target="_blank" href="https://www.insider.com/ghislaine-maxwell-sentenced-20-years-prison-sex-trafficking-jeffrey-epstein-2022-6">she serves a 20-year prison sentence</a>. At her trial, witnesses testified about the almost mechanized way Epstein raped girls. Epstein and Maxwell often used their victims to recruit their friends to create a "pyramid of abuse," as prosecutors termed it.Jean Luc Brunel was another person who allegedly trafficked girls to Epstein through his modeling agency, MC2. Documents related to him are also being unsealed in the case. French authorities brought child rape charges against Brunel but, like Epstein, he died by an apparent suicide in jail before going to trial.Look, the journalist in me kind of wants to be wrong about all this. If Epstein kept an actual list of politicians and CEOs to whom he trafficked girls for sex, it would be the scoop of the century. But the notion that he had a secret list, which has not been uncovered in the numerous lawsuits and investigations against him and his estate, is just not really coherent.There are plenty of actual unsolved mysteries related to Epstein. How, exactly, did he amass <a target="_blank" href="https://www.businessinsider.com/jeffrey-epstein-millions-cash-jp-morgan-accounts-lawsuit-2023-7">a $630 million fortune</a>? Why did he <a target="_blank" href="https://www.insider.com/epstein-riyadh-saudi-arabia-private-jet-2019-9">travel to Saudi Arabia</a> on the eve of the 2016 presidential election? What was in the <a target="_blank" href="https://www.insider.com/fbi-used-saw-open-jeffrey-epstein-safe-hard-drives-diamonds-2021-12">hard drives and photo albums the FBI seized</a> from his Manhattan mansion? What is going on with <a target="_blank" href="https://www.insider.com/sarah-kellen-criminally-responsible-jeffrey-epstein-sex-trafficking-judge-says-2022-6">Sarah Kellen</a>?The mystery of Epstein's fortune has — partially — been solved by understanding Epstein's "clients."He made some of his money and acquired some properties through his relationships with <a target="_blank" href="https://www.businessinsider.com/doe-183-ghislaine-maxwell-jeffrey-epstein-case-sealed-documents-2023-1">Les Wexner</a> and <a target="_blank" href="https://www.nytimes.com/2023/10/05/business/jeffrey-epstein-leon-black-art-deal.html">Leon Black</a>, two billionaires to whom he provided financial advice. He was also a <a target="_blank" href="https://www.businessinsider.com/jpmorgan-chase-drawn-out-breakup-with-jeffrey-epstein-2023-6">"client" of JP Morgan Chase</a>, in the sense that he kept his money there and got referral fees by bringing other high net worth people to its private banking practice.Women have accused both Wexner and Black of wrongdoing through their relationships with Epstein, though both have denied the claims. Neither has been the target of a criminal prosecution. Civil lawsuits against Black are ongoing.Playing political football with the experiences of Epstein's real-life victims because you want Donald Trump or Bill Clinton to show up on an imaginary "client list," though, does not actually help answer the questions surrounding Epstein's time on this Earth.

The Jeffrey Epstein client list does not exist

<ul class="summary-list"><li>Billionaire investor Ray Dalio says he is worried by global debt levels and central bank policy.</li><li>Returning to "artificial low real rates" could cause a depreciation in debt value, Dalio said.</li></ul>Yesterday, the Federal Reserve made a jumbo rate cut, its first cut in over four years as the central bank shifts its focus from fighting inflation to holding the job market together. Yet, billionaire investor Ray Dalio isn't convinced that the Fed and other central banks' moves to lower rates will address the big problem: surging debt levels. Dalio said the amount of debt held by governments around the world is historically unprecedented, and could lead to a depreciation of debt as central banks push borrowing costs lower.Dalio is increasingly worried by "the enormous amount of debt that is being created by governments and monetized by central banks," particularly in the US, he said in an interview with CNBC's "Squawk Box Asia."Global debt held by governments, companies, and individuals is estimated to be around $315 trillion, according to data from the Institute of International Finance."Those magnitudes have never existed in my lifetime," he said.And the value of debt could depreciate if central banks keep lowering interest rates, Dalio said."I see a big depreciation in the value of that debt through a combination of artificial low real rates, so you won't be compensated," he said.The US has accumulated debt totaling $35.3 trillion, which Dalio called " enormous.""The challenge of the Federal Reserve is to keep interest rates high enough that they're good for the creditor, while keeping them not so high that they're problematic for the debtor," he said.Dalio said the US will likely continue monetizing its debt, and likened the trajectory to that of Japan, which kept rates low, depreciating the yen. "I think as time goes on, the path will be increasingly toward monetizing that debt, following a path very similar to Japan," he said."The value of a Japanese bond has gone down by 90% so that there's a tremendous tax through artificially giving you a lower yield each year," he said.

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More than half of banking jobs could be automated by AI — but banks will be slow to adopt, Citi report says

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Investors shorting oil are walking into a 'bear trap' with energy demand set to surge, Bank of America says

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The Jeffrey Epstein client list does not exist

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