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2 mins read

A California police department spent at least $140,000 on a custom Cybertruck: report

Elon Musk has expressed support for Cybertruck cop cars, but it's unclear how effective they'd be.

Tom Carter   


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5 mins read

The Ola Electric Saga: Are surge in complaints and declining market share a wake-up call for Bhavish Aggarwal?

Ola Electric was once considered the most promising electric automaker in the country, from dominat…

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1 min read

Woman arrested for attempting to smuggle 26 iPhone 16 Pro Max into India at Delhi's IGI Airport

Delhi Airport Customs intercepted a lady passenger travelling from Hong Kong to Delhi carrying 26 i…

ANI   


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5 mins read

Hackers are stealing tickets from Ticketmaster customers' accounts. For many, the troubled platform is their only option.

Two Ticketmaster customers had tickets transferred out of their accounts by hackers. They got them …

Dan Latu,Palmer Haasch   


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Microsoft tells customers it lost log data for key security products

Microsoft told customers that a software bug caused inconsistent collection of log data for key clo…

Ashley Stewart   


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2 mins read

US Justice Department hits Visa with antitrust lawsuit over its debit card business

Visa is in the antitrust crosshairs. The US Department of Justice filed a lawsuit accusing the paym…

Dominick Reuter   


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5 mins read

The race in Big Tech to sell customers on AI products is heating up

AWS is stepping up its AI sales strategy as the industry looks to get a return on the big bets they…

Dan DeFrancesco   


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1 min read

Marc Benioff says AI and humans are now indistinguishable in customer service

Customer service is seen as one of the sectors where AI could have the biggest impact.

Beatrice Nolan   


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2 mins read

Nvidia market cap decline extends to $505 billion after report of antitrust probe by the Justice Department

"Nvidia wins on merit, as reflected in our benchmark results and value to customers, who can choose…

Matthew Fox   


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3 mins read

Government takes action against Ola Electric for customer complaints, Bhavish Aggarwal’s company slapped with show-cause notice

Ola Electric is facing scrutiny after the CCPA (Central Consumer Protection Authority) issued a sho…

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2 mins read

Delta flight with 281 passengers diverted to JFK after a customer medical issue said to be diarrhea

Delta said the Airbus A330 from Boston bound for Rome turned around due to a customer medical issue…

Pete Syme   


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3 mins read

The best Delta customers can hope for is a simple refund

Delta is still canceling and delaying flights days after the botched CrowdStrike update.

Jacob Shamsian   


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3 mins read

Income Tax department issues warning to taxpayers, asks them to stay safe from ITR Refund scams

There has been an increase in scams targeting Indian taxpayers after the Income Tax Return filing d…

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26 mins read

Immigration and Customs Enforcement has kept its use of deadly force secret. Until now.

Immigration and Customs Enforcement has kept its use of deadly force secret. Exclusive documents re…

Lila Hassan   


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3 mins read

Verizon sees early success using generative AI to answer questions from business customers

Verizon's generative AI reduces the workload for its agents by summarizing calls, giving prompts, a…

Erica Sweeney   


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4 mins read

I worked at Erewhon, a high-end grocery store, for a year. Here are 6 things I wish customers knew.

As a former Erewhon employee, I wish customers knew their smoothie orders take time and certain emp…

Mykel Pay   


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3 mins read

To ease shortage of pulses, government exempts stock limit on kabuli chana

An official gazette notification was put out late on Thursday, but it did not mention the reasons b…

ANI   


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2 mins read

2.7 million student-loan borrowers' accounts will be switched to a company that the Education Department previously punished for poor customer service

Navient announced it would begin outsourcing servicing of its privately held student loans to MOHEL…

Ayelet Sheffey   


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Sebi eases Know Your Customer (KYC) compliance guidelines

Markets regulator Sebi has decided to simplify the risk management framework for validating Know Yo…

PTI   


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1 min read

Crypto investor 'bitcoin Jesus' arrested and charged by the Justice Department with $48 million tax evasion

"Bitcoin Jesus" was arrested in Spain this week on charges including mail fraud and tax evasion.

Yuheng Zhan