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You Searched For "Customers" and got 18 results


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1 min read

Starbucks CEO set to announce strategy to fix the coffee chain

"When we get back to our core identity and consistently deliver a great experience, our customers w…

Dominick Reuter   


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1 min read

McDonald's is reportedly spending $100 million to help lure customers back after the E. coli outbreak

A memo seen by CNN said $35 million is being spent on marketing, with another $65 million going to …

Nora Redmond   


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2 mins read

China's KFC and Pizza Hut CEO said she spends hours watching her customers eat

Yum China CEO Joey Wat saw Gen Z diners dip fried chicken into mashed potatoes, which gave her the …

Aditi Bharade   


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3 mins read

Fast food chains are locked in a 'value war' for US customers

McDonald's, Starbucks, and others this week have highlighted a "value war" as customers push back o…

Dominick Reuter   


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2 mins read

Target changes app to curb 'double-tapper' customers who caused chaos with drive-up orders

Target updated its mobile app so customers arriving for drive-up order pickup can't immediately tap…

Dominick Reuter   


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2 mins read

McDonald's sales dropped for the 2nd quarter in a row as customers keep tightening their belts

Global sales at the Golden Arches fell 1.5%, driven by international markets, especially France, th…

Nora Redmond   


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6 mins read

Behind the scenes of Kemo Sabe, where celebrities pay up to $900 for custom cowboy hats

Kemo Sabe, a luxury Western apparel store in Jackson, Wyoming, is known for its custom cowboy hats,…

Joey Hadden   


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1 min read

Starbucks customers say wait times have gotten really long, so I went to check it out

It's a problem that Brian Niccol, who joined Starbucks as CEO earlier this month, will have to deal…

Alex Bitter   


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3 mins read

I work at Spirit Halloween. Here are 9 mistakes I see customers make when shopping for costumes and decor.

Spirit Halloween customers often buy makeup kits without proper application and removal products, a…

Kim Fahmie   


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5 mins read

Target customers are swapping lids on Owala bottles — and it's causing chaos in some stores

Target customers are swapping the colorful Owala lids, leaving mismatched bottles on store shelves,…

Katie Notopoulos   


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1 min read

I've shopped at Costco for nearly a decade. Here are the 8 biggest mistakes I see customers make.

Costco is a great chain to affordably buy products in bulk.Olivia Yi

Olivia Yi   


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2 mins read

Domino's CEO says customers are picking up their own pizzas, and it reveals a bleak reality about the economy

Domino's CEO said that its carryout business is booming -- and its shows why many consumers aren't …

Alex Bitter   


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2 mins read

Costco is a master at building customer loyalty

Costco has built up a loyal following of shoppers over the decades it's been operating.

Grace Dean   


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4 mins read

I worked at Erewhon, a high-end grocery store, for a year. Here are 6 things I wish customers knew.

As a former Erewhon employee, I wish customers knew their smoothie orders take time and certain emp…

Mykel Pay   


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2 mins read

Some fast-food restaurants in the US are paying workers in Asia and Africa to take customers' orders via video call

Rather than finding workers locally, some fast-food restaurants in the US are paying cashiers on di…

Grace Dean   


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2 mins read

I asked my young marketing team to 'make a relationship' with customers, they took me seriously: Zomato’s Deepinder Goyal on cheeky notifications

On The Great Indian Kapil Show, Zomato CEO Deepinder Goyal revealed the story behind the company's …

Business Insider Latest Story Image
2 mins read

Taco Bell is giving customers exactly what they want right now: cheap fast-food

Some fast food chains are struggling to boost sales, but Taco Bell is going from strength to streng…

Nora Redmond   


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2 mins read

McDonald's just admitted that it's too expensive, and it's driving some customers away

McDonald's global comparable sales dropped 1%. CEO Chris Kempczinski said the company hadn't homed …

Grace Dean