Verizon's generative AI reduces the workload for its agents by summarizing calls, giving prompts, a…

Target updated its mobile app so customers arriving for drive-up order pickup can't immediately tap…

Supersonic aviation startup Exosonic, which was working on commercial and military faster-than-soun…

Silicon Valley's latest trend, 'Founder Mode,' is gaining traction. Inspired by Airbnb CEO Brian Ch…

AWS's Graviton chips, launched in 2018, are used by over 90% of its 1,000 largest customers, highli…

Zara's website is a bewildering maze that's often criticized for being almost unusable. Yet it's he…

Customer service is seen as one of the sectors where AI could have the biggest impact.

Ola Electric says that it has resolved 99.1% of the 10,644 complaints filed by the Central Consumer…

Domino's CEO said that its carryout business is booming -- and its shows why many consumers aren't …

Blue Origin is reinventing itself under a new CEO, who spent 15 years at Amazon. A culture change a…

Leaders from Reddit, Fidelity, Brunswick Group, Goldman Sachs, and Latham & Watkins discuss what c…

Founder Mode is the latest trend in Silicon Valley, emphasising a hands-on approach by CEOs in thei…

Airbnb has had a fall from grace. It revolutionized the vacation industry, but is now plagued with …

McDonald's global comparable sales dropped 1%. CEO Chris Kempczinski said the company hadn't homed …

McDonald's will reportedly extend its $5 meal deal as it's luring guests back to restaurants. It sh…

Payments through the Unified Payments Interface (UPI) reported a 45% growth, as per the data made a…

Common customer mistakes can delay or mess up your Amazon package delivery. Here's what Amazon deli…

Remote roles are often portrayed as good for mental and physical health, but that isn't always the …

The findings show that smiling Airbnb hosts, particularly those with higher listing uncertainties, …

There's a discussion on social media about problems in the tattoo industry, with customers becoming…