You Searched For "CX study" and got 18 results
Sort By:
5 mins read
Efficiency and Emotion most important factors in good CX: Havas Study
The report unearths a clear divide in consumer expectations of ‘Bricks & Clicks’ brands versus digi…
5 mins read
Only 37% consumers believe retailers offer truly customer-centric experiences: Kantar CX+ study
The new CX+ study released by Kantar today assesses retailers based on a unique combination of thei…
4 mins read
Customer satisfaction dips for Indian brands in the CX journey: Havas CX report
Havas CX shows customer experience is most meaningful when it combines the best functional service …
6 mins read
Netflix India beats Amazon Prime for its Customer Experience in the media streaming category, shows Kantar’s CX+ report
Jio & Airtel tie for the first place in Telecom Network Providers category
3 mins read
Havas Creative launches Havas CX, an international network dedicated to delivering meaningful brand experiences across the entire customer journey
The new network already boasts clients including Reckitt Benckiser, Renault, Tesco, Maersk, Club Me…
3 mins read
NICE's CEO says AI is 'the ultimate alchemist' that can transform customer-experience solutions
The customer-experience-software company NICE is investing in AI to reduce workload and increase cu…
Erica Sweeney
3 mins read
AI-driven customer sentiment analysis can help CMOs
AI-driven customer sentiment analysis is not only about analyzing customer reviews and feedb…
1 min read
ICMR now flags chances of Chinese 'Cat Que Virus' in India
ICMR scientists have flagged presence of another Chinese virus called 'Cat Que Virus', which has a …
2 mins read
'Jekyll and Hyde' binary stars discovered by Indian-origin scientist
A binary star system just under 20,000 light-years from Earth is unlike the others. Armed with an a…
3 mins read
The tech-driven shift to D2C in the B2B sector
The way brands connect and engage with their customers has changed significantly in the last two…
1 min read
The 10 best cars to buy new instead of used and get the best value, according to the data
SUVs dominate the list, taking up seven spots on the list. The top three spots are occupied by subc…
Brittany Chang
8 mins read
Trends 2022: Advertising experts tell us what to expect from 2022
Advertising leaders weigh in on trends and themes they feel will dominate the media buying and sell…
3 mins read
Two Cathay Pacific captains lose eyesight during flights, sparking investigations by Hong Kong’s Air Accident Investigation Authority
The Airbus A350 carrying 270 passengers and 13 crew members was flying over Manila at 6am at t…
4 mins read
Consumers will not return to pre-pandemic behaviour anytime soon, marketers need to pivot: Kantar’s COVID-19 Barometer
The report talks about ways in which marketers can navigate this change in consumer behaviour
6 mins read
I was a millennial finance analyst at a huge investment bank in NYC. This is how I launched my own multi-million-dollar business in under 18 months.
The "lies and salesmanship" that Lee refers to in step one is based on his experience of researchin…
Robin Madell
3 mins read
California's new law makes water hogs anonymous
California's groundwater supply has been severely strained in recent years. Since the drought …
Maxwell Tani
8 mins read
The best back-to-school deals to shop on Prime Day 2019 - for all ages
Subscribe to our newsletter. Find all the best offers at our Coupons page. Disclosure: This p…
Mara Leighton
4 mins read
6 Math Problems That You Can Solve To Earn Thousands Of Dollars In Prize Money
The thing is, we don't actually understand them anywhere near as well as we should. Fluids are hard…