You Searched For "CRM tools" and got 19 results
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3 mins read
The single most important thing you can do to become a successful salesperson
That means salespeople no longer just rely on wining-and-dining tactics to lure prospects into buyi…
Eugene Kim
5 mins read
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
2 mins read
Microsoft's chief of partnerships: 'We never said we weren't going to compete' with Salesforce
Microsoft's acquisition of LinkedIn, snatched out of Benioff's hands, was a major score for Microso…
Julie Bort
2 mins read
Microsoft has grabbed a huge customer from Salesforce: HP
It's not surprising that HP would cozy up to Microsoft in this way. HP is the PC/printer company th…
2 mins read
Salesforce made Vlocity's founder its new chief product officer - and it highlights a key part of its strategy
Vlocity founder David Schmaier is Salesforce's new chief product officer as the firm increasingly e…
Paayal Zaveri
4 mins read
The CEO of Freshworks had an idea 10 years ago when his TV was damaged by movers. Now his startup is worth $3.5 billion and is threatening Salesforce.
In the 10 years since, Mathrubootham has grown the company from its customer support focus, which …
Paayal Zaveri
4 mins read
Interview: Salesforce CEO Marc Benioff bashes Microsoft as generative AI threatens his company's CRM lead
Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Gener…
Ashley Stewart
4 mins read
This CEO just raised $175 million in funding to take on Oracle and Salesforce with a smarter way to build customer relationships
Among Segment's 19,000 customers, Glossier stands out as a particular success to Reinhardt. The onl…
Megan Hernbroth
4 mins read
Salesforce CEO Marc Benioff is telling an odd story about how Microsoft tricked him
"Well, we just had a surprise. That's all that is. We thought there was a new Microsoft. We got a c…
Julie Bort
3 mins read
10 free marketing tools for early stage entrepreneurs
On the off chance that you don't have the monetary allowance
to hire/outsource a top-level marketin…
3 mins read
The CEO who raised millions with just one 'cocky' slide landed another $65 million - and his company is now worth half a billion dollars
He's got reason to be happy. Back in 2015, his company was on the verge of bankruptcy. In those day…
Julie Bort
3 mins read
Salesforce's newest AI product is a voice assistant that's like Amazon's Alexa for the workforce
In addition to the Voice Assistant, Salesforce announced that customers can build their own voice b…
Becky Peterson
7 mins read
Salesforce CEO Marc Benioff wants to add $50 billion to the business in 15 years - here's why analysts think he has a shot at it
As the founder and face of Salesforce, Benioff is not known for being demure. He does, after all, o…
Becky Peterson
3 mins read
The ABC of engaging with customers
Priya Patankar - Head of Communications at PhonePe shares what a good CRM program should ideally do
1 min read
Salesforce.com: We Have 150K Chatter Groups And Are Opening It To Everyone
But it's not just about chat. The tool also integrates actual business processes into the Chatter s…
1 min read
Salesforce.com: We Have 150K Chatter Groups And Are Opening It To Everyone
But it's not just about chat. The tool also integrates actual business processes into the Chatter s…
Julie Bort
3 mins read
I added the 'scary hour' hack to my mornings. My ability to focus shot up and so did my productivity here's how it works.
Vip Sitaraman, an entrepreneur from Arizona, said he's a night owl, but adding a "scary hour" to hi…
Robin Madell
2 mins read
Brands Don't Read Up To 97% Of Tweets About Them
Conversocial CEO Joshua March fears that those retailers will only find that something is going wro…
Jim Edwards
3 mins read
Companies Can Now Track Whether Facebook Ads Influenced Their In-Store Sales
It turns out that Facebook knows what its users are typing on the social network (whether it be a s…