You Searched For "CRM" and got 20 results
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4 mins read
Interview: Salesforce CEO Marc Benioff bashes Microsoft as generative AI threatens his company's CRM lead
Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Gener…
Ashley Stewart
5 mins read
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
3 mins read
Wall Street is bullish on Meta earnings as analysts eye an AI boost for the tech titan
Analysts are bullish on Meta earnings ahead of the Facebook parent's third-quarter report. BofA nam…
Jennifer Sor
2 mins read
The 10 stocks most popular with hedge funds right now, according to Goldman Sachs
Goldman Sachs' VIP hedge fund basket is up 8.7% year-to-date, outpacing the S&P 500's 5.1% return.
Matthew Fox
2 mins read
Salesforce stock could jump 32% after 'beat and raise' quarter, Wedbush says
Wedbush's Dan Ives holds a $300 price target on shares of Salesforce, representing a potential 32% …
Will Daniel
2 mins read
Freshworks jumps 36% in trading debut after pricing IPO at $36 per share
The firm priced its initial public offering at $36 per share Tuesday evening, selling 28.5 million …
Isabelle Lee
2 mins read
Salesforce rises as the software maker lifts earnings outlook after completing its acquisition of Slack
Salesforce's outlook follows the July 21 closing of its $27.7 billion acquisition of workplace mess…
Carla Mozée
2 mins read
Salesforce falls 11% after confirming $27.7 billion Slack acquisition and forecasting slower growth
The Slack deal's price tag reflects a 55% premium to where shares traded before news of the acquisi…
Ben Winck
2 mins read
Slack surges 7% on report that Salesforce takeover will be announced Tuesday afternoon at a premium
The news lifted Slack shares to record highs. The company has rallied roughly 64% since reports of …
Ben Winck
2 mins read
Salesforce spikes 29% on blockbuster earnings and boosted full-year forecast
Salesforce's post-earnings surge led the S&P 500 in Wednesday trading and pushed the benchmark inde…
Ben Winck
1 min read
Slack spikes 32% following report of potential takeover by Salesforce
Such a deal would likely value Slack at more than the $17 billion market cap it held before shares …
Ben Winck
3 mins read
Here’s how Tata CLiQ transformed service advisor experience and improved first-time resolution rate by 15%
For Tata CLiQ, the flagship digital commerce initiative of the Tata Group, that definition is qu…
3 mins read
Marc Benioff praises Elon Musk's vision, bemoans not buying Twitter, and rings the recession alarm in a new interview. Here are the Salesforce CEO's 9 best quotes.
Benioff hailed AI's transformative potential, underlined ChatGPT's limitations, and joked about the…
Theron Mohamed
2 mins read
Salesforce CEO Marc Benioff is bracing for a brutal recession - and says he was blindsided by the market chaos last year
Benioff steered Salesforce through both the dot-com crash and financial crisis, and now he's prepar…
Theron Mohamed
2 mins read
Salesforce CEO Marc Benioff sounds the alarm on recession - with shades of the dot-com crash and financial crisis
Benioff's recession strategy centers on boosting profitability instead of growing sales or making a…
Theron Mohamed
3 mins read
Salesforce COO Bret Taylor is slowly taking over many of CEO Marc Benioff's major leadership responsibilities. Over a dozen insiders explain his meteoric rise to the top.
Bret Taylor's profile is growing at Salesforce as he takes over the duties typically expected from …
Paayal Zaveri,Ashley Stewart
3 mins read
The ABC of engaging with customers
Priya Patankar - Head of Communications at PhonePe shares what a good CRM program should ideally do
2 mins read
AGS Transact Technologies makes a weak listing with ₹1 profit for IPO investors
Shares of Payment solutions provider AGS Transact Technologies made a tepid listing on the National…
2 mins read
AGS Transact Technologies IPO: Here’s how you can check the allotment status
Payment solutions provider AGS Transact Technologies, is likely to announce the allotment status of…
2 mins read
Last day to subscribe to AGS Transact IPO, GMP drops to ₹10
Today, January 21, is the last day to subscribe to AGS Transact Technologies, which is an integrate…