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Business Insider Latest Story Image
10 mins read

America is trapped in a nightmare of never-ending subscriptions

Companies are using shadowy sign-up tactics and difficult cancelation processes to keep Americans t…

Ayelet Sheffey   


Business Insider Latest Story Image
7 mins read

Credit card companies are ripping you off like never before

Sky-high credit card interest rates are making it hard for many Americans to pay off their growing …

Ayelet Sheffey   


Business Insider Latest Story Image
3 mins read

Student-loan companies that don't do their jobs should be fired, Elizabeth Warren says. Her next target is one that manages 8 million borrowers.

After Navient was banned from federal student-loan servicing, Elizabeth Warren told BI it's a warni…

Ayelet Sheffey   


Business Insider Latest Story Image
2 mins read

Student-loan borrowers are getting $100 million in payments after being 'cheated' out of lower bills by a major lender, a federal consumer watchdog says

Student-loan company Navient is barred from servicing federal loans in a settlement it reached with…

Ayelet Sheffey   


Business Insider Latest Story Image
10 mins read

The best way to fix your credit score? Ignore it.

Credit scores and reports can be daunting to think about for consumers. For companies from Experian…

Emily Stewart   


Business Insider Latest Story Image
2 mins read

America's subscription trap nightmare could be coming to an end

Canceling a TV subscription or gym membership can require jumping through hoops, draining your time…

Ayelet Sheffey   


Business Insider Latest Story Image
3 mins read

Consumers reported losing $210 million to scams across payment apps last year. A new bill wants to help future victims get their money back.

Consumers defrauded while using Zelle or other peer-to-peer payment apps might have increased reimb…

John Towfighi   


Business Insider Latest Story Image
2 mins read

Student-loan companies put up 'excessive barriers' and gave borrowers inaccurate information about debt relief, a federal consumer watchdog says

A new report from the CFPB found that student-loan companies engaged in "unfair and abusive acts" w…

Ayelet Sheffey   


Ayelet Sheffey   


Ayelet Sheffey   


Ayelet Sheffey   


Business Insider Latest Story Image
4 mins read

Biden's change to credit card fees could be worth nearly $3 billion to American consumers

The Biden administration set a new limit on credit card late fees, and it could be worth billions t…

Cork Gaines   


Business Insider Latest Story Image
2 mins read

Ayelet Sheffey   


Ayelet Sheffey   


Ayelet Sheffey   


Business Insider Latest Story Image
3 mins read

Student-loan companies might be 'unlawfully collecting' your debt even if you got your loans wiped out in court, Biden's top consumer watchdog warns

This follows a letter from the CFPB, obtained by Insider, vowing to "closely scrutinize" student-lo…

Ayelet Sheffey   


Business Insider Latest Story Image
2 mins read

Americans are experiencing 'harassment and intimidation' from medical debt collectors, Kamala Harris says. Here are 4 ways she plans to prevent that.

Biden's administration announced a series of actions to lessen medical debt, including helping half…

Ayelet Sheffey   


Business Insider Latest Story Image
3 mins read

Ayelet Sheffey   


Business Insider Latest Story Image
2 mins read

Your credit score could go up — 3 major firms won't count most medical debt in credit reports anymore, WSJ says

Equifax, Experian, and TransUnion announced they will wipe out nearly 70% of medical debt from cred…

Ayelet Sheffey   


Business Insider Latest Story Image
2 mins read

3 million Americans have more than $10,000 in medical debt, and they're skipping doctor's appointments because of it

The $195 billion medical debt bill harms Americans' health and their credit scores, a Kaiser Family…

Ayelet Sheffey