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Global IT outage hits Starbucks mobile-order system and card payments at businesses
Some retailers and fast-food chains are limiting their operations and only taking cash payments fol…
Grace Dean
Starbucks' dome lids are infuriating baristas and embarrassing customers
Starbucks baristas and customers express frustration over ill-fitting dome lids in viral TikTok vid…
Gloria Dawson,Nancy Luna
College students plotting to get Starbucks kicked off campuses plan to join baristas as they walk off the job on Red Cup Day
College students across the US mobilize in support of Starbucks workers' rights
Nancy Luna
I was laid off 3 times and now I can't even get a temporary 'bridge job' as a barista. I've lost faith in the job market.
A 34-year-old who was laid off in November 2023 always thought she could fall back on a "bridge job…
Jane Zhang
Howard Schultz tells Starbucks to fix its stores and mobile app to reverse 'fall from grace'
Ex-CEO Howard Schultz says Starbucks needs to focus on the customer experience and make its app bet…
Grace Dean
We need to talk about whatever's happening with Starbucks' drinks
When I look at the Starbucks menu, I feel a million years old. (And I used to work there as a teen!…
Katie Notopoulos
Starbucks' CEO moonlighted as a barista. He burned his hand on a sandwich and had an egg bite explode in front of a customer and now he's making 5 key changes.
Starbucks' CEO actually worked in a store serving coffee and food for six months. Now he wants to m…
Alex Bitter
Starbucks says it's launching boba-inspired drinks this summer
Some TikTok users who appear to be Starbucks baristas have posted videos of drinks made with "raspb…
Grace Dean
8 Starbucks slang terms you'll only know if you work there, according to former baristas
Have you heard these Starbucks slang terms before? These former baristas weigh in on the secret lan…
Kaila Yu
Starbucks is holding 2-hour employee 'connection' meetings amid heightened tensions with some baristas
Starbucks' two-hour meetings with employees will include coffee tastings, group activities, and gam…
Gloria Dawson
Starbucks will soon charge customers $1 for 'no water' Refresher drinks — and some baristas are dreading the change
Starbucks will start charging $1 for Refresher drinks without water, but the change won't impact re…
Gloria Dawson,Dominick Reuter
I'm a former Starbucks barista. These 5 drinks are so overrated — here's what to order instead.
Skip your basic Pink Drink and Pumpkin Spice Lattes — here are underrated Starbucks drinks you shou…
Inga Parkel
2 people were arrested on suspicion of stealing a Stanley Starbucks cup from Target in January
The limited-edition Winter Pink Quencher, a collaboration with Starbucks, generated a huge online b…
Grace Dean,Dominick Reuter
Former Starbucks barista shares 11 of the best things to order, from secret drinks to desserts
Many Starbucks drinks can be customized.Shutterstock
Monica MacDonald
Most Americans don't tip baristas. These services have the stingiest customers.
Most Americans are tipping 15% or less at sit-down restaurants, and many aren't tipping baristas at…
Juliana Kaplan,Jacob Zinkula
I worked as a Starbucks barista for over a year. Here are 9 signs you're about to get a bad drink.
From loud steam wands to ordering brewed coffee at the wrong time of day, here are the biggest red …
Dylan Clair
Bikini baristas won a $500,000 payout in a lawsuit after a city imposed a dress code on restaurant workers
The City of Everett had banned drive-thru coffee stand workers from showing their midriffs and butt…
Grace Dean
Target fired me after I let a worker buy a Stanley cup. The emotional and financial toll have been severe.
Former Target Starbucks team lead Nikcole Smith was fired after she allowed a barista to buy one of…
Dominick Reuter
Denny's cut some customizations from its menu — and says it's helped rake in more profits
Denny's simplified its menu to cut back on customizations and build-you-own options. CEO Kelli Vala…
Grace Dean
Target workers fired over Stanley cups say the crackdown leaves some of the stores' Starbucks cafés understaffed
Target's firing of dozens of Starbucks café baristas and team leads who bought trendy Stanley cups …