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<ul><li>Gurugram-based home services startup <keyword id="2811049" type="PERSON" weightage="20" keywordseo="UrbanClap">Urbanclap</keyword> plans to launch in 4 Indian cities in the next quarter. </li><li>The startup recently announced its plan to expand to Abu Dhabi.</li><li>Two new services – men’s grooming and on-demand maid for cleaning – which are currently live in Delhi will soon be launched across India. </li></ul>Urbanclap was a small startup based out of Gurugram in 2014, offering home services digitally. Today, it has operations across 10 cities in India, Dubai and Abu Dhabi. It recently announced its Abu Dhabi expansion, and plans to grow its UAE business twice over, on a monthly basis. What’s more, the company has plans to become a ₹100 billion company! In an interview with Business Insider, <keyword id="3012564" type="PERSON" weightage="20" keywordseo="Varun-Khaitan">Varun Khaitan</keyword>, co-founder, Urbanclap said that there are many plans in store for their India business as well. Urbanclap will soon launch in four more cities by the next quarter. Two new services – men’s grooming and on-demand maid for cleaning – which are currently live in Delhi will be launched across India. “Our investments are on constantly improving the business,” said Khaitan. Profitability vs Scale UrbanClap recently raised ₹16 million from Flipkart CEO Kalyan Krishnamurthy, according to paper.vc, a business intelligence firm. It has marquee investors like Ratan Tata, SAIF Partners, Accel Partners and Bessemer Venture Partners on board, and raised a total funding of $110 million. The startup has about 6 lakh users per month with 20,000 service professionals on-board. But the main question is – how far is profitability? “If we want to, we can turn profitable in the next three months. Instead, we want to invest in our future and build our scale to one day make Urbanclap a ₹100 billion company,” said Khaitan. Recently, Urbanclap <a href="https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/urbanclap-revenue-up-309-losses-down-25-in-fy18/articleshow/64008938.cms?from=mdr">reported </a>a 309% jump in its operational revenue to ₹450 million for 2017-18. The losses however were at ₹750 million. “In the last three years, our jump in revenue has been significant while the losses in quantum have remained flat. The amount of burn remaining flat with revenue increases, is a sign of scale. If you want to keep growing, you will have to be investing for tomorrow’s growth,” said Khaitan. An offer they couldn’t refuse All the founders Abhiraj Bahl, Raghav Chandra and Khaitan, came back from the US hoping to build a business. They had the common goal of solving a problem for the masses. After extensive research, the idea of helping people run their homes appealed to them. They also realized that professionals like electricians and beauticians too barely make any money due to middlemen or employers. “We realised very early on that the problem that we were solving was not just building a marketplace and connecting users. We ended up removing the middlemen and transitioning these employees or service professionals into microentrepreneurs,” said Khaitan. Service professionals like electricians, beauticians and carpenters had nothing to complain as Urbanclap made them an offer they couldn’t refuse. “We told them you keep 80% of the earnings, Urbanclap will keep 20%. Overnight their earnings went up. Today, every other service professional through Urbanclap earns makes an average of ₹40,000 per month. Hundreds of our beauticians make more than ₹1 lakh a month,” said Khaitan. Making a difference to professionals also improved service quality to consumers. When they started, the founders were hoping to have at least 100 users per day, by the end of 2015. However, they had 1000 per day. The founders got what they wanted – solving a systemic problem in the country – as opposed to building a business, to sell and chill in a yacht. See Also: <a href="https://www.businessinsider.in/EXCLUSIVE-This-Indian-startup-has-made-a-profit-solving-1100-police-cases-with-just-one-round-of-funding/articleshow/69871636.cms">EXCLUSIVE: This Indian startup has made a profit solving 1,100 police cases with just one round of funding</a>

INTERVIEW: Urbanclap claims it can turn profitable in 3 months but it won’t – here’s why

I recently received a mail titled ‘Hi from Abhiraj, Co-founder at <a href="http://www.businessinsider.in/searchresult.cms?query=UrbanClap&amp;sortorder=effectivedate">UrbanClap</a>!’ Suspicion sets in. Is he bashing me for negative coverage? I don’t remember any. Does he want to be-friend me? I’m no celeb. 
 Turns out its clever <keyword id="575288" type="UNKNOWN" weightage="80" keywordseo="e-mail-marketing">e-mail marketing</keyword> - an automated message sent to probably thousands of <a href="http://www.businessinsider.in/searchresult.cms?query=UrbanClap&amp;sortorder=effectivedate">UrbanClap</a> subscribers. 
 
Don’t jump to close your browser tabs now, hang on. 
 
It’s the first time I remember reading a mail like that from an Indian <a href="http://www.businessinsider.in/searchresult.cms?query=startup&amp;sortorder=effectivedate">startup</a> worth over $100 million. Quirky Indian startups like Happily Unmarried and Bewakoof.com have also been sending out personalized e-mails. 
 
<a href="http://www.businessinsider.in/searchresult.cms?query=Airtel&amp;sortorder=effectivedate">Airtel</a> customers have been privy to mails from CEO <a href="http://www.businessinsider.in/searchresult.cms?query=Gopal+Vittal&amp;sortorder=effectivedate">Gopal Vittal</a>. Only last year the company sent out mails, explaining the call drop phenomenon. 
 
Marketing e-mails from <a href="http://teamtreehouse.com/" target="_blank">Treehouse</a> co-founder <a href="https://twitter.com/ryancarson" target="_blank">Ryan</a> are fun and personal. 
 
E-mails are sent ‘from’ Ryan's email address, and the content is always personalized. The subject lines are creative. What more, if you reply to the mail, you'll even get a prompt response from Ryan himself. 
 
Adding a personal element to marketing emails helps. No one enjoys feeling like they're being marketed to. Most email tools allow you to enter short-codes that will be replaced with the recipient’s name when the email is sent out. 
 
In a day and age where consumers are bombarded with marketing messages, and it’s getting harder to get their attention, being impossible to miss without being annoying can take you a long way. 
 
In fact, according to an <a href="http://blog.hubspot.com/blog/tabid/6307/bid/31634/A-B-Testing-in-Action-3-Real-Life-Marketing-Experiments.aspx" target="_blank" title="A/B test conducted by our own marketing team">A/B test conducted by the marketing team </a>at HubSpot revealed that emails sent by a real person are more likely to be clicked on than emails sent from a company name. 
 The opportunity is for marketers to use the capabilities that are unique to <keyword id="2410330" type="UNKNOWN" weightage="80" keywordseo="Marketing-automation">marketing automation</keyword> to make their email more conversational and relevant. This would include behavioral targeting, strategic metrics and multi-step cross-channel conversations. 
 
If <a href="http://www.businessinsider.in/searchresult.cms?query=marketing+automation&amp;sortorder=effectivedate">marketing automation</a> is used to its fullest, it can become a full-blown engagement-orchestration tool, enabling you to listen to consumers’ unique needs and deliver what they really want. No Indian startups have got to that. 
 
We’ve all received messages in our inbox, only to mark it as spam or completely ignore it. Grabbing your audience’s attention doesn’t necessarily mean your calls to action yell “Click me!” 
 
Me? I sleep happy knowing you would at least click on this article. You see, that’s the hook. 
 
<a href="https://i.ytimg.com/vi/VG49lz5rO4s/maxresdefault.jpg">Image Source</a>

UrbanClap Co-founder
Abhiraj Bhal mailed me. Here’s why

Online home services marketplace <keyword id="8681398" type="General" weightage="100" keywordseo="urban-company" source="Orion">Urban Company</keyword> on Monday said it has awarded stocks worth Rs 5.2 crore to 497 service partners under the <keyword id="15640210" type="General" weightage="50" keywordseo="partner-stock-option-plan" source="Orion">Partner Stock Option Plan</keyword> (<keyword id="15640209" type="General" weightage="50" keywordseo="psop" source="Orion">PSOP</keyword>) programme. Of the total recipients, about 30 per cent were female service partners from the beauty and wellness vertical. <keyword id="6354321" type="General" weightage="50" keywordseo="bengaluru" source="Orion">Bengaluru</keyword> had the highest number of partner shareholders with 26 per cent, followed by Delhi-NCR with 22 per cent, the company said in a statement. The company in March announced the PSOP programme for its service providers, where it will award stocks worth Rs 150 crore at near zero cost to thousands of service partners over the next 5-7 years. "This is just the start and we are hopeful that in the coming years, the numbers will rise to thousands," said Abhiraj Bhal, co-founder and CEO of Urban Company. The company has already received board approval for the first tranche of Rs 75 crore worth of stocks, to be disbursed over the next few years. Seven partners, who were part of the first cohort of stock recipients in March, received it again for the second time, due to their consistently high performance, it informed. Urban Company said it has established a fair process for awarding these shares and the entire process is rule-based and transparent, with an advisory panel providing complete guidance. According to the recently released 'H1 2022 <keyword id="15640211" type="General" weightage="20" keywordseo="uc-earnings" source="Orion">UC Earnings</keyword> Index', the top 20 per cent of UC partners earned an average of about Rs 38,000 per month. All Urban Company partners have health insurance coverage of Rs 1 lakh, with up to 12 free medical consultations per year for themselves. The best-performing partners (nearly 5,000 service partners) also have family health insurance coverage worth Rs 2 lakh. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/auto/news/upcoming-new-car-and-suv-in-india-in-december-2022/slidelist/95823897.cms">Upcoming cars launching in India in December 2022</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/news/german-electronic-manufacturing-firm-hama-enters-india-market/articleshow/95827606.cms">German electronic manufacturing firm Hama enters India market</a>

Urban Company grants shares worth Rs 5.2 cr to 497 gig workers

Home services marketplace <keyword id="8681398" type="COMPANY" weightage="20" keywordseo="Urban-Company">Urban Company</keyword> on Wednesday said it has raised USD 255 million (about ₹1,857 crore) in funding led by <keyword id="8265057" type="COMPANY" weightage="20" keywordseo="Prosus-Ventures">Prosus Ventures</keyword>, <keyword id="2106816" type="COMPANY" weightage="20" keywordseo="Dragoneer">Dragoneer</keyword> and <keyword id="268904" type="COMPANY" weightage="20" keywordseo="Wellington-Management">Wellington Management</keyword>. The series F round - which also saw participation from <keyword id="2603376" type="COMPANY" weightage="20" keywordseo="Vy-Capital">Vy Capital</keyword>, Tiger Global and Steadview - takes Urban Company's valuation to USD 2.1 billion. The latest round includes a <keyword id="11365744" type="UNKNOWN" weightage="20" keywordseo="primary-capital-infusion">primary capital infusion</keyword> of USD 188 million and a secondary sale of approximately USD 67 million by select angels and early investors, Urban Company CEO and co-founder Abhiraj Singh Bhal told . He added that Urban Company has raised about USD 330 million in primary capital till date. Bhal said the funds will be used towards innovation, training, product development, enhanced quality control and safety measures for both partners and consumers. The company also aims to increase its geographic footprint by entering the top 100 cities in India by 2022 and further expanding into international markets. "With this funding, we plan to rapidly scale our business while continuing to invest further in the safety of our consumers and service partners, training of partners and product development...We will continue to penetrate existing markets while venturing into new overseas geographies," Bhal said. Currently, Urban Company has more than 35,000 service partners across 35 cities in India, the UAE, Singapore, Australia and the Kingdom of Saudi Arabia. The marketplace offers a variety of home services to consumers across categories like beauty and personal care, cleaning services, plumbing, carpentry and appliance repairs. Bhal said the company has also been focussed on upskilling and training its service partners. The number of partners is set to grow in line with its expansion into more cities. Talking about the impact of pandemic on business, Bhal said while there was significant impact initially but the situation has changed now. "After the lockdown was lifted last year, we saw momentum returning and double to pre-COVID levels. We expect strong growth momentum to continue as more people use our services while staying safe within their homes," he added. Bhal noted that the company has undertaken a number of steps to ensure the safety of its partners, including taking care of their vaccination and providing safety gear. He added that over 50 per cent of its partners have already been vaccinated, and by June-end, this number is expected to go up to 75-80 per cent. Consumers can see the overall vaccination rate along with the vaccination status of the partner assigned when they book a service. SEE ALSO: <a href="https://www.businessinsider.in/tech/apps/news/google-photos-alternatives-are-hardly-any-good/articleshow/83138238.cms">Google Photos alternatives are hardly any good – here’s what made the Google service so good</a> <a href="https://www.businessinsider.in/stock-market/economy/news/indias-gdp-has-contracted-five-times-since-1947-but-never-as-bad-as-7-3/articleshow/83135455.cms">India’s GDP has contracted five times since 1947, but never as bad as 7.3%</a> <a href="https://www.businessinsider.in/tech/mobile/news/xiaomis-latest-wired-charging-tech-can-fully-charge-a-phone-in-just-8-minutes-and-wirelessly-in-15-minutes/articleshow/83136172.cms">Xiaomi’s latest wired charging tech can fully charge a phone in just 8 minutes and wirelessly in 15 minutes</a>

Urban Company raises $255 million at over $2 billion valuation, eyes global expansion

New Delhi, Apr 30 () Home services marketplace Urban Company has urged the government to relax norms for essential services amid the lockdown, a move that will allow consumers to avail services from within their homes while helping thousands of self-employed professionals to start earning their livelihoods again. Urban Company, formerly known as Urban Clap, provides access to home services like repairs, servicing of appliances and pest control by trained professionals through its platform. Urban Company co-founder and CEO Abhiraj Bhal noted that many state governments have allowed economic activity to resume in a gradual and measured fashion in the second phase of the lockdown that is slated to end on May 3. "As we approach the end of the second lockdown period, it is advisable to quickly expand the scope of essential services to include all home services, including appliance repairs and service, pest control, home cleaning, barbers, basic beauty services, etc, and include e-commerce service platforms that facilitate such services and service providers," he added. Bhal said services at home facilitated by e-commerce platforms will help consumers avail these services within the safety of their homes. "The time has come to ease some of the lockdown restrictions and allow citizens to avail an expanded list of essential services. E-commerce companies have been a lifeline for consumers around the world during these tough times and should be allowed to facilitate provision of essential services in India as well," he said. Bhal added that such a move will let consumers to avail services while they continue to stay indoors, and allow thousands of such self-employed professionals to start earning their livelihoods again. SR HRS

Lockdown: Urban Company urges govt to relax norms for essential services

New Delhi, Jan 30 () Home services company UrbanClap on Thursday said it is rebranding itself as Urban Company, and aims to onboard about 10 lakh professionals onto the platform by the end of 2025.
 "The new umbrella brand captures our ambition to be a horizontal gig marketplace with a global footprint and leadership across services categories like beauty and wellness and home repairs and maintenance," Urban Company co-founder Abhiraj Bhal told .
 He added that the company has built a fleet of over 25,000 professionals that will be scaled up to 10 lakh by end of 2025.
 Bhal said the rebranding will also help the company develop sub-brands under the umbrella brand.
 The company, which has established its operations in international markets like Dubai, Abu Dhabi, Sydney and Singapore, is also focussing on expanding its presence further within the India market.
 "We aren't looking at adding more international locations right away, but we will add more Indian cities. There is a huge scope for home services in the top 30, 40 cities in India and we would want to serve consumers with a full bouquet of services across various price points," Bhal said. SR ANS
ANS

UrbanClap rebrands itself as Urban Company

New Delhi, May 7 () Home services marketplace Urban Company has urged the government to allow barbers and beauticians to "deliver home services" in all areas, except containment zones.In a letter to the Home Secretary, Urban Company Co-founder and CEO Abhiraj Singh Bhal lauded the Ministry of Home Affairs on allowing resumption of beauty and barber services in green and orange zones. "However, the vast majority of this industry is based in red zones. We humbly request that this list be expanded to include at-home beauty and barber services (including through online aggregators facilitating such at-home services), in all areas excluding containment zones," he said in the letter dated May 6.Like most businesses, salons and grooming services providers have also been adversely affected by COVID-19 pandemic and the nationwide lockdown. Given that social distancing is becoming the new normal, these services - which involve physical contact - could continue to remain affected for some time. He said the beauty industry provides livelihood to nearly 60-70 lakh people across India, and self-employed women beauticians form a large part of this workforce."Many of them are single breadwinners for their families, and the ongoing COVID-19 crises has adversely impacted their livelihood. Depriving these individuals of incomes for extended time will lead to forced migration and disruption of families," he said. It will also deprive the industry of trained workforce built with years of effort and investment, Bhal noted.Drawing parallels with the food delivery industry, he said allowing salons and barber shops to deliver services at home will minimise crowding and congregation. "This move will allow both salon chains and individual service professionals to cater to consumers while also earning livelihood," he said.Bhal outlined a comprehensive set of protocols for beauticians and barbers that can be followed while delivering services at home, and said professionals on its platform are following these guidelines."These protocols specify usage of personal protective equipment (PPE), such as masks and gloves, mandatory use of Aarogya Setu app, daily temperature checks, single use sachets and disposables, sanitization of all tools before the service delivery, no services in containment zones, health and safety training of self-employed professionals, and payment via digital means," he said. SR RUJRUJ

COVID-19: Beauticians, barbers be allowed to deliver 'home services', says Urban Company

(Eds: Adding details) New Delhi, Apr 1 () Founders of Indian start-ups, venture capital firms and independent advisors have joined hands to offer a Rs 100-crore ACT Grant for supporting innovators working on solutions for the deadly COVID-19, that has claimed thousands of lives globally. The ACT (Action COVID -19 Team) initiative has seen participation from venture capital firms like Sequoia Capital India, Accel, Lightspeed, Chiratae Ventures and SAIF Partners as well as individuals like Nandan Nilekani, Vijay Shekhar Sharma (Paytm), Kiran Mazumdar Shaw, Mukesh Bansal (cure.fit), and Abhiraj Bhal (Urban Company). SoftBank and Bnext have also contributed to the grant that is being managed by United Way Worldwide. The group will be supported by partner NGOs and industry veterans, and will collaborate with government agencies to scale up solutions that show promising results. "Investors, industry veterans and founders will collaborate and support start-up founders in their preparation and planning as they face significant economic impact caused by COVID-19. It will be a dynamic resource to share best practices with them and enable them to collaborate and co-operate efficiently with business partners and various other external and internal stakeholders," a statement said. A Rs 100-crore ACT Grant will springboard innovators who are working on solutions to overcome COVID-19, it added. The grant is seeking applications from NGOs, SMEs and start-ups that are working on innovative solutions to combat the effect of COVID-19 in areas like prevention of its spread, scaling testing, disease management at home, enhanced support for healthcare workers and hospitals, management of critically-ill patients, and support for mental health. So far, Rs 2.5 crore worth of grants have been committed, and 40 proposals have been received. "A 25-member team combining the resources of the start-up community has been formed to enable rapid evaluation and recommendations on potential projects. A leadership team comprising members of the investment advisory community, founders and independent advisors has been formed to make grant decisions," the statement said. Further, a mentoring team has been constituted who can monitor and support post-investment for the projects, it added. Appreciating the efforts, Union Minister for Electronics and IT Ravi Shankar Prasad tweeted, "Good to see well known technology leaders of India coming together in the fight against #COVID19 by encouraging innovations. Launch of Action COVID-19 Team(ACT) by them with a corpus of Rs 100 crore to accelerate efficient &amp; scalable solutions on COVID-19 is indeed commendable". Corporates have been rushing in to help the government and citizens fight the COVID-19 pandemic in India. IT major Cognizant has also announced an initial USD 10 million philanthropic commitment to support communities around the world in addressing the immediate and long-term impacts of COVID-19. Cognizant and its US and India-based foundations will provide critical resources to strengthen public health systems, education and workforce institutions, and the economic outlook of communities worldwide, the company said in a statement. As part of the USD 10 million commitment, the Cognizant US Foundation will match all Cognizant associate contributions to GlobalGiving's 'Coronavirus Relief Fund' throughout April. In a separate statement, short-video platform TikTok said it is donating Rs 100 crore worth of medical equipment in India. TikTok is donating 4 lakh hazmat medical protective suits and 2 lakh masks to protect doctors and front line medical staff in India, it said in a statement. SR RVK

Start-ups, VCs launch Rs 100-cr grant for innovators working on COVID-19 solutions

<ul><li>Gurugram-based home services startup <keyword id="2811049" type="PERSON" weightage="20" keywordseo="UrbanClap">Urbanclap</keyword> has signed an MoU with <keyword id="161653" type="COMPANY" weightage="20" keywordseo="National-Skill-Development-Corporation">National Skill Development Corporation</keyword> on World Skills Day.</li><li>With the partnership, Urbanclap will train 30,000 professionals and aims to create 1 million micro-entrepreneurs.</li><li>NSDC will help Urbanclap be a Skill India certified company.</li></ul>Indian home services startup Urbanclap has partnered with National Skill Development Corporation (NSDC) on World Skills Day. Under the signed Memorandum of Understanding, NSDC will help Urbanclap become a 100% Skill India certified company. The startup meanwhile promises to create micro-entrepreneurial opportunities under the Pradhan Mantri Kaushal Vikas Yojana and will train 30,000 partners over the next year. “UrbanClap is committed to the vision of creating 1 million plus successful micro-entrepreneurs for India and contribute to the Skill India mission. Our association with NSDC will give this mission a boost and will enhance our capabilities in on-boarding and training new service partners,” said Abhiraj Singh Bhal, Co- founder, UrbanClap. NSDC falls under the Ministry of Skill Development and Entrepreneurship and supports the skilling and upskilling of working professionals in the country. "As our cities grow smarter, the demand for professional services will increase further. This presents a huge opportunity for skilled workforce at all levels. Platforms like UrbanClap are a great example of e-market place which can support sustainable livelihood," said Manish Kumar, MD &amp; CEO, NSDC. Urbanclap has over 20,000 professionals in its network with over 6 lakh users. It claims that professionals like electricians, beauticians and carpenters earn better on their platform. “We told them you keep 80% of the earnings, Urbanclap keeps 20%. Overnight their earnings went up. Today, every other service professional through Urbanclap earns makes an average of ₹40,000 per month. Hundreds of our beauticians make more than ₹1 lakh a month,” co-founder Varun Khaitan had told Business Insider. UrbanClap recently raised ₹16 million from Flipkart CEO Kalyan Krishnamurthy, according to paper.vc, a business intelligence firm. It has marquee investors like Ratan Tata, SAIF Partners, Accel Partners and Bessemer Venture Partners on board, and raised a total funding of $110 million. Recently, Urbanclap <a href="https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/urbanclap-revenue-up-309-losses-down-25-in-fy18/articleshow/64008938.cms?from=mdr">reported </a>a 309% jump in its operational revenue to ₹450 million for 2017-18. The losses however were at ₹750 million. See Also: <a href="https://www.businessinsider.in/urban-clap-founder-reveals-new-business-plans/articleshow/69951901.cms">INTERVIEW: Urbanclap claims it can turn profitable in 3 months but it won’t – here’s why</a>

Urbanclap to become Skill India certified, will create a million micro-entrepreneurs in the country

After investing in a slew of startups, Tata Sons Chairman Emeritus <keyword id="6360722" type="PERSON" weightage="20" keywordseo="ratan-tata">Ratan Tata</keyword> has now invested in <keyword id="2811049" type="UNKNOWN" weightage="20" keywordseo="UrbanClap">UrbanClap</keyword>. 
 
However, the amount invested in the service marketplace could not be ascertained. 
 
Tata’s investment after UrbanClap recently raised $25 million by Bessemer Venture Partners, including the existing Accel Partners and SAIF. 
 
UrbanClap is new on Tata’s itinerary after he invested in personal capacity in Ola, Snapdeal, CarDekho.com and Urban Ladder. 
 
"UrbanClap is building a services marketplace, one which stands firmly for trust. Our conversations with him have always revolved around what it takes to build a sustainable valuable business," Abhiraj Singh Bhal, cofounder and CEO at UrbanClap, told ET. 
 
UrbanClap is a service marketplace that lets consumers hire professionals from yoga instructors to plumbers to beauticians to wedding photographers.

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INTERVIEW: Urbanclap claims it can turn profitable in 3 months but it won’t – here’s why

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Urban Company raises $255 million at over $2 billion valuation, eyes global expansion

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COVID-19: Beauticians, barbers be allowed to deliver 'home services', says Urban Company

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Start-ups, VCs launch Rs 100-cr grant for innovators working on COVID-19 solutions

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Urbanclap to become Skill India certified, will create a million micro-entrepreneurs in the country

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