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A Delhi-bound <keyword id="11911527" type="General" weightage="100" keywordseo="akasa-air" source="Orion">Akasa Air</keyword> flight was hit by a <keyword id="51700" type="General" weightage="20" keywordseo="bird" source="Orion">bird</keyword> during the climb on Thursday, due to which the aircraft suffered radome damage. In a statement, the Directorate General of Civil Aviation (DGCA) said: "Today, Akasa B-737-8 (<keyword id="26842" type="General" weightage="80" keywordseo="max" source="Orion">Max</keyword>) aircraft VT-YAF operating flight QP-1333 (Ahmedabad-<keyword id="66" type="General" weightage="80" keywordseo="delhi" source="Orion">Delhi</keyword>) experienced a bird strike during the climb out passing 1900ft. Post landing at Delhi, radome damage was observed. Aircraft declared <keyword id="15361134" type="General" weightage="20" keywordseo="AOG" source="Orion">AOG</keyword> (Aircraft on the ground) at Delhi." On October 14, a Bengaluru-bound Akasa Air flight was diverted to Mumbai also due to a bird hit. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/entertainment/news/katrina-kaifs-yet-to-be-released-phone-bhoot-makes-it-to-chacha-chaudhary-comic-book/articleshow/95117757.cms">Katrina Kaif's yet-to-be-released Phone Bhoot makes it to Chacha Chaudhary comic book</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/sustainability/news/teach-a-man-to-sustainably-fish-goa-to-install-cctv-cameras-in-jetties-to-curb-unsustainable-led-fishing-practices/articleshow/95117905.cms">Teach a man to sustainably fish: Goa to install CCTV cameras in jetties to curb unsustainable LED fishing practices</a>

Delhi-bound Akasa Air flight hit by bird

<ul class="summary-list"><li>Regulators say AOG Technics used false documentation to supply engine parts of an unknown origin.</li><li>American, Delta, and United are among the airlines who've found parts from the company in their engines.</li></ul>A person has been arrested as part of an <a target="_blank" href="https://www.businessinsider.com/scammer-fooled-us-airlines-by-selling-fake-engine-parts-filings-2023-10#:~:text=How%20an%20alleged%20scammer%20sold,and%20fooled%20a%20whole%20industry&amp;text=Distributor%20AOG%20Technics%20is%20accused,company%20on%20their%20CFM56%20engines.">investigation into AOG Technics</a>, the company accused of supplying <a target="_blank" href="https://www.businessinsider.com/united-airlines-is-third-carrier-affected-by-suspect-engine-parts-2023-9">suspicious engine parts </a>to airlines, the UK's Serious Fraud Office (SFO) announced <a target="_blank" href="https://www.sfo.gov.uk/2023/12/06/sfo-launches-criminal-investigation-into-global-aviation-supplier-with-dawn-raid-in-london/">Wednesday</a>.According to Bloomberg, the person in custody is <a target="_blank" href="https://www.bloomberg.com/news/articles/2023-12-06/uk-fraud-cops-make-arrest-in-aog-technics-fake-airplane-parts-scandal?leadSource=uverify%20wall">AOG Technics</a>' founder and director, Jose Alejandro Zamora Yrala. Business Insider reached out to the SFO for confirmation on this but didn't immediately hear back. AOG Technics could not be reached by BI. "This investigation deals with very serious allegations of fraud involving the <a target="_blank" href="https://www.insider.com/unlawful-parts-found-in-planes-southwest-american-airlines-united-airlines-2023-9">supply of aircraft parts</a>, the consequences of which are potentially far-reaching," said Nick Ephgrave, the SFO director. "We are determined to establish the facts as swiftly as possible," he added. The SFO said it raided the Greater London home of the suspect and seized material as part of its investigation. Aviation authorities in the US, UK, and European Union all issued alerts about AOG Technics earlier this year. The EU's Aviation Safety Agency <a target="_blank" href="https://www.easa.europa.eu/en/domains/aircraft-products/suspected-unapproved-parts/aircraft-parts-distributed-aog-technics">said</a> that it suspected the company used false documentation for engine parts of an unknown origin.It left repair shops and airlines scouring their records to find references to AOG Technics.All three of the major US airlines —<a target="_blank" href="https://www.insider.com/unlawful-parts-found-in-planes-southwest-american-airlines-united-airlines-2023-9?_gl=1*e9peop*_ga*MTA1MDY3ODc5NS4xNzAwNzMyMjA0*_ga_E21CV80ZCZ*MTcwMTk0NTAxMi4yOS4xLjE3MDE5NDY2MjEuMjQuMC4w#:~:text=Three%20US%20airlines%20found%20illegitimate,Southwest%2C%20United%2C%20and%20American."> Delta, United, and American</a> — are among those who have found <a target="_blank" href="https://www.businessinsider.com/united-airlines-is-third-carrier-affected-by-suspect-engine-parts-2023-9">parts supplied by AOG Technics</a> in their engines. Some airlines in the US and UK were <a target="_blank" href="https://www.bbc.com/news/business-67641076">forced to ground planes</a> because of the scandal. The Independent previously <a target="_blank" href="https://www.independent.co.uk/news/uk/home-news/aog-technics-planes-tui-aircraft-parts-b2423123.html">reported</a> that at least 100 planes were grounded. Last week, <a target="_blank" href="https://www.bloomberg.com/news/articles/2023-12-01/ryanair-finds-suspect-engine-components-as-fake-part-case-brews">Ryanair</a>'s CEO told Bloomberg that it too had discovered suspect parts during scheduled maintenance checks.Southwest was the first major carrier to disclose that it had found parts from AOG Technics in its engines, back in September."In an abundance of caution, we made an immediate decision to promptly replace those parts on that single engine," a spokesperson previously told BI.The faulty parts were used for CFM56 engines, which power older-generation <a target="_blank" href="https://www.businessinsider.com/airbus-a320-history-boeing-737-rival-2018-9">Airbus A320 and Boeing 737</a> jets.Bloomberg reports that the CFM56 is by far the most frequently flown engine, with an aircraft powered by it taking off every two seconds around the world.

Fraud investigators have arrested a suspect in the fake engine parts scandal that impacted airlines like United and Delta

<ul class="summary-list"><li>Three US airlines found illegitimate parts in their planes from AOG Technics, a UK-based company.</li><li>The FAA said the company sold parts with unapproved paperwork — a safety hazard.</li></ul>Southwest made a startling discovery earlier this month.The airline found inside one of their planes some parts that shouldn't be there. It wasn't long before they realized they were one more victim of a much larger conspiracy.The parts they found came from AOG Technics, a company founded in 2015 that sold parts like engine components and turbine blades. The <a href="https://www.faa.gov/aircraft/safety/programs/sups/upn/2023-AAE-EHL-20230801-713" target="_blank" rel="noopener noreferrer">Federal Aviation Administration</a> discovered earlier this month that AGO Technics had sold parts with falsified paperwork to an airplane maintenance company. And the <a href="https://www.easa.europa.eu/en/domains/aircraft-products/suspected-unapproved-parts/aircraft-parts-distributed-aog-technics" target="_blank" rel="noopener noreferrer">EU Aviation Safety Agency</a> warned that "suspected unapproved parts" were coming from AOG Technics.Not having proper approval from these agencies means they can't guarantee their quality, a worrying development for the airlines using them. Not long after Southwest made its discovery, United made its own, announcing on September 18 that they had also identified parts from AOG Technics in their planes. On Thursday night, American Airlines said they, too, had found the illegitimate parts in some of their aircraft, <a href="https://www.bloomberg.com/news/articles/2023-09-21/american-airlines-is-latest-to-find-suspect-parts-on-aircraft#xj4y7vzkg">Bloomberg</a> reported. A spokesperson for <a href="https://www.businessinsider.com/united-airlines-is-third-carrier-affected-by-suspect-engine-parts-2023-9">United told Insider they found the AOG Technics parts</a> on one of the engines in two different aircraft, which they plan to replace. Meanwhile, a spokesperson for Southwest said they identified two parts on a single engine that have now been replaced. A spokesperson for American Airlines told <a href="https://fortune.com/2023/09/22/why-so-many-flights-canceled-delayed-aog-technics-fake-parts-american-airlines/">Fortune</a> they found the parts on only a small number of planes.But across the world, the parts have so far been found in about 100 planes, Fortune reported.Jet engine maker CFM International — which found several AOG Technics parts in engines it repaired — is now suing them in London for access to documents linked to parts used in certain engines since 2015, <a href="https://www.reuters.com/business/aerospace-defense/engine-maker-cfm-says-up-96-planes-affected-by-fake-parts-probe-2023-09-20/">Reuters</a> reported.An attorney for CFM International told Reuters that AOG Technics had created a "deliberate, dishonest, and sophisticated scheme to deceive the market with falsified documents on an industrial scale."For its part, AOG Technics seems to have closed up shop. Its website and LinkedIn page are no longer available, and Google lists the company as "permanently closed." Those running AOG Technics may have also forged fake LinkedIn profiles for made-up employees, according to <a href="https://www.bloomberg.com/news/articles/2023-09-08/linkedin-profiles-expose-bogus-claims-at-fake-parts-supplier-to-jet-engines#xj4y7vzkg" target="_blank" rel="noopener">Bloomberg</a>.AOG Technics did not respond to an emailed request for comment from Insider.

Southwest, American Airlines and United have all found dodgy parts installed in their planes. The problem has been traced to a mysterious UK seller now facing a lawsuit.

New Delhi, <keyword id="19899182" type="General" weightage="20" keywordseo="indigo" source="keywords">IndiGo</keyword> aims to double in size by 2030 with new domestic and international routes as well as destinations, its chief <keyword id="20307450" type="General" weightage="20" keywordseo="pieter-elbers" source="keywords">Pieter Elbers</keyword> said as the airline pursues soaring global ambitions to match India's economic growth potential. The country's largest airline with a domestic market share of little over 60 per cent is also betting big on A321 XLR aircraft that are expected to be part of its fleet "somewhere in 2025", to further expand its overseas presence. Seeking to consolidate as well as expand its position on the global scale, Elbers told PTI in an interview that the next big jump for IndiGo will be to double its size by the end of the decade. For the next financial year starting April 2024, the IndiGo chief said the capacity guidance in terms of seat capacity is "early double digits" and one plane is coming in every week. Amid supply chain as well as Pratt &amp; Whitney engine woes, Elbers also emphasised that the airline is taking a lot of mitigating measures that are bearing fruits, and that the Aircraft on Ground (AOG) situation is "stable". In February, the airline said the number of AOGs was in the mid-70s. Currently, the 17-year-old carrier operates to 88 domestic and 33 international destinations. It has a fleet of more than 360 planes. "An airline with double of today's size, global reach and footprint by the year 2030. That is the ambitious target...," Elbers said and added that more codeshare partnerships can be expected. At present, IndiGo has codeshares with <keyword id="21096999" type="General" weightage="20" keywordseo="turkish-airways" source="keywords">Turkish Airways</keyword>, <keyword id="19915439" type="General" weightage="20" keywordseo="british-airways" source="keywords">British Airways</keyword>, <keyword id="19949307" type="General" weightage="20" keywordseo="qatar-airways" source="keywords">Qatar Airways</keyword>, American Airline, KLM-AirFrance, Qantas, <keyword id="21096998" type="General" weightage="20" keywordseo="jetstar" source="keywords">Jetstar</keyword>, and Virgin Atlantic. Codesharing allows an airline to book its passengers on its partner carriers and provide seamless travel to various destinations. "Clearly, going forward, we will be seeing a number of new international destinations. We will have some domestic but more international... I would say. Especially, the opportunity to have more international routes, not per se destinations only," he said and cited the example of services to Singapore that have been increased. About a year ago, he said that IndiGo was flying to Singapore from three destinations and today, it operates to that country from seven destinations in India. "I think we have a good opportunity to not only add destinations but even more... adding more routes to our network". A mixture of new domestic and international routes will be a key element in the airline's pursuit to double its size by 2030, for which the "groundwork" has been done. In December 2023, IndiGo announced carrying 100 million passengers in a calendar year, becoming the first airline to achieve the milestone. "We should compare IndiGo to the global aviation landscape. India (set to become the third largest economy in the world), should and will have airlines matching the ambition of the country itself. So, 100 million was our target to be part of the top ten airlines in the world and today, we are the seventh largest in terms of daily departures...," Elbers said. According to Elbers, IndiGo is determined to play a very strong role in India having a strong aviation ecosystem. "If home is the world's most populous nation and home is soon going to be the third largest economy in the world, India should have an aviation ecosystem that is matching the size, potential and ambition of the country. IndiGo is determined to play a very strong role in that," he noted. After being hit by the coronavirus pandemic, the carrier has got its financials back on track and has remained profitable in the last five quarters, also turning networth positive in the 2023 December quarter. "Where do we stand today? We have actually created the groundwork for what may be called the next big mission of IndiGo. That is to double in size towards the end of the decade. You can only have that ambition if your foundations are correct. "The foundations are important from a financial perspective, customer perspective, network perspective as also the big fleet order which we made in June last year. That gives us long-term visibility well into the next decade," the IndiGo chief said. To a query on whether the airline will be going for wide-body planes and also introducing new classes, Elbers said, "we keep all options open and we evaluate, we take decisions for IndiGo that are matching the needs of the market and IndiGo at the appropriate time". Further, he highlighted that A321 XLR aircraft, that are expected to come into its fleet "somewhere in 2025", will help the airline in further expanding its range. "XLRs will bring us to parts of Europe, Asia and places like Athens, Seoul, Rome... that will be a wonderful expansion of IndiGo," he added. The airline has more than 900 planes on order. At the end of December 2023, the carrier had a fleet of 358 aircraft, including 31 A320 ceos (11 damp lease), 184 A320 neos, 94 A321 neos, 44 ATRs, 3 A321 freighters and 2 B777s.

IndiGo to fly more intl routes, aims doubling size by 2030: CEO Pieter Elbers

<ul class="summary-list"><li>Distributor AOG Technics is accused of a years-long scheme of selling fake aircraft parts to airlines.</li><li>Major US airlines say they found bogus components sourced from the company on their CFM56 engines.</li></ul>Global airlines have been flying with fake engine parts for years — and the industry is just now finding out. Earlier this year, a routine inspection of the world's best-selling jet engine uncovered an alarming scheme involving a London distributor called AOG Technics. The plot was uncovered at TAP Air Portugal's maintenance subsidiary in June when engineers noticed one of the "new" spare parts for a CFM56 engine appeared older than what the paperwork indicated, <a target="_blank" href="https://www.bloomberg.com/news/features/2023-10-11/fake-parts-found-on-boeing-airbus-jets-plague-airlines">Bloomberg</a> reported. Workers flagged the inconsistency to French manufacturer Safran, which co-produces the CFM56 with General Electric as a 50/50 joint venture called CFM International. The engine is used on Airbus and Boeing planes.Safran confirmed the fraudulent documentation, launching an investigation that found thousands of parts across at least 126 CFM56 engines were sold without a legitimate airworthiness certificate.The European Union Aviation Safety Agency confirmed the bogus parts in an August <a target="_blank" href="https://www.easa.europa.eu/en/domains/aircraft-products/suspected-unapproved-parts/aircraft-parts-distributed-aog-technics">regulatory filing</a>. The agency quickly warned operators, shops, and distributors to check their records of CFM56 parts supplied from AOG and remove any in use.Carriers including <a target="_blank" href="https://www.insider.com/unlawful-parts-found-in-planes-southwest-american-airlines-united-airlines-2023-9#:~:text=Three%20US%20airlines%20found%20illegitimate,Southwest%2C%20United%2C%20and%20American.">United, Southwest, Delta, and American have all since identified illegitimate parts flying on their passenger jetliners</a>.American, Delta, and Southwest told Insider that a small number of aircraft contained the falsified parts, and each has been taken out of service for replacement. United confirmed the same in September after <a target="_blank" href="https://www.businessinsider.com/united-airlines-is-third-carrier-affected-by-suspect-engine-parts-2023-9?_gl=1*5om7y9*_ga*MjgzODQ4NTE2LjE2ODA3MTMzMTA.*_ga_E21CV80ZCZ*MTY5NzIyMDc1OC4xMDIuMS4xNjk3MjIwNzcwLjQ4LjAuMA..">revealing it found fake parts on its planes.</a>CFM itself also fell victim to the plot after buying parts from AOG indirectly and using them on its engines, according to <a target="_blank" href="https://www.reuters.com/business/aerospace-defense/jet-engine-maker-cfm-says-suspect-parts-found-its-own-repair-shops-2023-10-04/">Reuters</a>.The engine maker filed a lawsuit against AOG in September, and the distributor has since submitted documents detailing its sales history after being ordered to by a London judge, according to the <a target="_blank" href="https://www.wsj.com/business/airlines/dodgy-jet-parts-ge-boeing-plane-engines-a3fcbcfd">Wall Street Journal</a>.An attorney for CFM International told <a target="_blank" href="https://www.reuters.com/business/aerospace-defense/engine-maker-cfm-says-up-96-planes-affected-by-fake-parts-probe-2023-09-20/">Reuters</a> that AOG Technics had created a "deliberate, dishonest, and sophisticated scheme to deceive the market with falsified documents on an industrial scale."None of the AOG-supplied parts have a strict lifespan in which they must be replaced after a certain number of flights, Bloomberg reported. But the scandal could potentially impact safety as it's impossible to know how uncertified parts will hold up in extreme conditions.For example, uncertified bolts and brackets caused a Convair CV-580 turboprop to <a target="_blank" href="https://www.baaa-acro.com/crash/crash-convair-cv-580-hirtshals-55-killed">crash</a> in Europe in 1989, killing 55 people. <h2>How to fool an airline</h2>While companies scramble to find the fake parts, investigators are trying to figure out how the scheme happened. AOG was founded eight years ago by entrepreneur Jose Alejandro Zamora Yrala, according to the WSJ. The company operated as a middleman between engine shops.According to Bloomberg, the company started the scheme as far back as 2018, acquiring used parts that would then be restored and sold with fraudulent documentation — including forged signatures —that indicated they were fresh from the factory. This isn't a new strategy. The Federal Aviation Administration launched a voluntary <a target="_blank" href="https://www.faa.gov/documentlibrary/media/advisory_circular/ac00-56a.pdf">audit</a> program for suppliers after some 120 convictions involving fake parts were made between 1990 and 1996.The FAA program helps accredit sellers without using agency resources, but the lack of oversight opens a hole that third-party sellers like AOG can exploit — especially as the <a target="_blank" href="https://www.businessinsider.com/united-hiring-7000-mechanics-amid-technician-shortage-could-impact-operations-2023-5">industry continues to face staffing and part shortages</a> amid the post-pandemic travel boom."We were busting people and sending them to prison 20 years ago for this," former Department of Transportation Inspector General Mary Schiavo told Bloomberg. "It's the same old scheme."

How an alleged scammer sold fake airplane parts to United, Delta, and more — and fooled a whole industry

<ul class="summary-list"><li>Airlines have been on the lookout for potentially dodgy spare parts.</li><li>The supplier has been under investigation by regulators who say it used false documentation.</li></ul>United Airlines has joined the ranks of air carriers affected by inauthentic engine parts from a supplier called AOG Technics, <a target="_blank" href="https://www.bloomberg.com/news/articles/2023-09-18/united-airlines-latest-to-discover-bogus-parts-in-plane-engines">Bloomberg</a> reported.The European Union Aviation Safety Agency issued a <a target="_blank" href="https://www.easa.europa.eu/en/domains/aircraft-products/suspected-unapproved-parts/aircraft-parts-distributed-aog-technics">notification</a> about the London-based supplier last month, suspecting unapproved parts.It said AOG Technics had used false documentation for engine parts of unknown origin.Bloomberg previously reported the dubious parts were used for repairs of CFM56 engines, which power many <a target="_blank" href="https://www.businessinsider.com/airbus-a320-history-boeing-737-rival-2018-9">Airbus A320</a> and Boeing 737 planes, leaving companies scouring their records for references to the supplier. The total number of suspect spare parts is still unknown.Since then, three major airlines have discovered that the components had been used in some of their engines.A spokesperson for United told Bloomberg on Monday that bogus components were discovered in a single engine on two aircraft, one of which was already undergoing routine maintenance.They didn't disclose which type of aircraft were affected, but said the parts helped direct airflow inside the engine.Also on Monday, Virgin Australia Airlines found a second suspected unapproved part from AOG Technics, Bloomberg reported. <a target="_blank" href="https://www.flightradar24.com/data/aircraft/vh-yfr#320b803e">Flightradar24</a> data showed the Boeing 737 in question was diverted during a flight on Saturday.Southwest Airlines was the first major carrier to disclose that it had identified components from AOG Technics. "We became aware of the issue in early August and took necessary steps to ensure we do not have any parts in our fleet from AOG," a spokesperson said in a statement shared with Insider."Our suppliers conducted a review of Southwest parts and identified one engine that contained two low-pressure turbine blades from this vendor. In an abundance of caution, we made an immediate decision to promptly replace those parts on that single engine."United and Virgin Australia did not immediately respond to Insider's request for comment, sent outside US and Australian working hours.

United Airlines becomes third major carrier to disclose it's been affected by suspicious engine parts

The country's largest airline <keyword id="6354706" type="General" weightage="100" keywordseo="indigo" source="Orion">IndiGo</keyword>, which is "back with a bang", is looking to start flights to Nairobi, Jakarta and some central Asian destinations as the carrier focuses on internationalisation, according to its chief <keyword id="4490438" type="General" weightage="50" keywordseo="pieter-elbers" source="Orion">Pieter Elbers</keyword>. Amid intensifying competition and Air <keyword id="3658" type="General" weightage="50" keywordseo="india" source="Orion">India</keyword> set for expansion with massive plane orders, the IndiGo chief asserted that there is a lot of growth ahead in the Indian market that "justifies multiple airlines". "There is a lot going on in the Indian aviation landscape... The fact that Indian aviation is getting into the next stage, including the consolidation being done under the Air India group, is a natural evolution of the market. "I look to the competition. It is good to have competition but it will be a competition that is going hand-in-hand with the growth of the market," Elbers told PTI in an interview here. IndiGo, which has more than 300 planes in its fleet, currently operates to 76 domestic and 26 international destinations. Flights to two more domestic destinations -- Nashik and Dharamshala -- have also been announced. According to him, the Indian aviation market, which is very vibrant and dynamic, is recovering very strongly. "IndiGo is back with a bang," Elbers said, adding that the economic growth of India is helping IndiGo move forward and the network of IndiGo is further helping boost economic growth locally. The airline operates around 1,800 flights daily and in terms of current seat offerings, it is roughly 80 per cent domestic and 20 per cent international. "We will likely introduce new flights to Nairobi (Kenya) and Jakarta (Indonesia) in this coming summer. We are looking at central Asia at a few destinations but that has not yet been decided... Internationalisation is a big part of our agenda," Elbers said. Further, he noted that Nairobi and Jakarta are two important points to connect with tourism, business and Indian diaspora. "So, all that combined, we have a great proposition". "With further growth of India and the position of India combined with our capability even more so when XLRs are coming in, we are very ambitious of creating more international connectivity. A significant part of (international travel by Indians) today is taken by international carriers. For us as Indian carriers we can have a higher share," the IndiGo chief said. For the three months ended December 2022, IndiGo reported a sharp rise in profit at Rs 1,422.6 crore and its highest-ever quarterly total income at Rs 15,410.2 crore as travel demand remained strong. The budget airline carried 2.23 crore passengers in the December quarter and its domestic market share in 2022 stood at 56.1 per cent. On starting operations with wide-body <keyword id="6357957" type="General" weightage="50" keywordseo="boeing" source="Orion">Boeing</keyword> 777 aircraft, the IndiGo chief pointed out that it was the first step born out of the need for capacity. "The market is growing and we were confronted with the supply chain situation, we really needed capacity. The flight has been there for two weeks and we see a very positive response from the market. Code shares placed beyond Istanbul are working very well," he said. On wet lease from <keyword id="99419" type="General" weightage="50" keywordseo="turkish-airlines" source="Orion">Turkish Airlines</keyword>, IndiGo started operating the B777 aircraft on Delhi-Istanbul route from February 1. The plane has a seating capacity for 400 passengers with economy and business classes. Without giving specific details about the Aircraft on Ground (AOG) situation, the IndiGo chief said it is "basically a stable situation". "We have stabilised the supply chain situation and we are talking with suppliers to have a good support in dealing with it. We have extended the leases, we have the wet lease... we will have a capacity for the total fiscal year 2023 which is very much in line with the initial plan," he said. The supply chain woes have been impacting airline industry worldwide resulting in delays in deliveries of aircraft. Elbers also sought to emphasise that IndiGo operates almost 1,800 flights every day and wide-body flight is one of them. On the airline's plans for wide-body planes going forward, Elbers said it has always kept the option of wide-body aircraft open but did not divulge specific details. "IndiGo has never ruled out any option. We do have a significant order book. We have almost 500 aircraft on order... we have a steady stream of deliveries coming. Our focus and emphasis will be on that part. We do have the XLRs order that will further stretch the range of operations for IndiGo," he said. The airline has placed order with Airbus for A321XLR aircraft, which will have a longer range, and these planes are expected in 2024-25, depending on the aircraft maker's delivery schedule. When asked whether there could be a possibility of IndiGo converting some of the planes on order into wide-body, Elbers said the focus of the aircraft order is to serve its today's network. While noting that the airline has continued to optimise its products, he said it consistently reviews what is going on in the market and stressed on the three customer promises. "All these elements come in at additional trade-offs to be made and for us to continue on the path of affordable fares is a very very important part," Elbers said.

IndiGo plans flights to Nairobi, Jakarta, some central Asian destinations: CEO Pieter Elbers

Government-run <keyword id="2573" type="CITY" weightage="100" keywordseo="Air-India">Air India</keyword> will address customers' complaints with nationalistic spirit. According to carrier's Chairman and Managing Director, <keyword id="955476" type="PERSON" weightage="100" keywordseo="Ashwani-Lohani">Ashwani Lohani</keyword>, using the words 'Jai Hind,' (Victory to India or Long live India) by the flight commander before take off, would make a tremendous impact (on the passengers in case of delays). 

	"The captain of a flight should often connect with passengers during the journey and, at the end of first address, using the words 'Jai Hind' would make a tremendous impact," Lohani, who is trying to turnaround the loss-making flag carrier said in a recent communication to his employees.
 

	Besides, Lohani in his communication has also asked the staff to be "courteous and polite" to passengers and said wearing a smile would be a "good thing".
 

	In a lengthy message, Lohani also sought to sensitise the employees to the need of ensuring that passengers have a "good experience" with Air India, especially at a time when the carrier is looking to bring about a turnaround in its fortunes.
 

	This comes against the backdrop of multiple incidents in recent times, ranging from controversies involving people with disabilities to bad quality of food, to quarrels among staff, resulting in flight delays.
 

	"The cabin crew should greet the passengers while emplaning and deplaning with a 'namaskaar' as was the tradition. A smile on the face and conversing sweetly and politely without an iota of irritation would be a good thing," Lohani said.
 During <keyword id="3373472" type="UNKNOWN" weightage="100" keywordseo="Aircraft-on-Ground">Aircraft on Ground</keyword> (AOG) or progressive delay exceeding 30 minutes, Lohani said, the airport manager and the station manager should immediately reach the site and attend to the passengers. 

	"There should be adequate communication to the passengers and their boarding/lodging needs should be taken care of without delay," he said, adding that station manager and airport manager have to be proactive and positive with a problem solving approach.

	 
	 
	(Image credits: indiatimes)

Passengers will be greeted with 'Jai Hind' on Air India flights

<ul class="summary-list"><li>Lufthansa Cargo recently upgraded its Chicago O'Hare facility to be able to handle a large amount of pharmaceutical shipments.</li><li>The various <keyword id="8763838" type="UNKNOWN" weightage="60" keywordseo="covid-19">Covid-19</keyword> vaccines all have special cold storage requirements, which Lufthansa Cargo is equipped to handle.</li><li>The cargo industry has already been overwhelmed this year by how many people shopping from home, leading to shipping surges and late packages.</li><li>There will likely be a fight for space between vaccines, Amazon packages, furniture, cars, and other cargo.</li><li>We went inside to see how the team is getting ready to ship up to 10 million COVID-19 vaccine doses a day.</li></ul>Following is a transcipt of the <keyword id="21654" type="COMPANY" weightage="60" keywordseo="video">video</keyword>.Narrator: Cargo <keyword id="6367788" type="UNKNOWN" weightage="60" keywordseo="planes">planes</keyword> like this MD-11 will soon be transporting the most anticipated vaccine of the 21st century. Prior to the <keyword id="1754604" type="PERSON" weightage="60" keywordseo="coronavirus">coronavirus</keyword>, Lufthansa Cargo invested $5 million to upgrade its facility at Chicago O'Hare International Airport to handle a lot more pharmaceutical cargo -- 200 tons a day, to be exact. So when pharma companies began to develop the coronavirus vaccine, Lufthansa was in a fortuitous position. Vaccine manufacturers reached out to the company, which has just 19 planes in its cargo fleet, to help distribute millions of vaccines in record time.It's a product everyone on Earth needs as quickly as possible, but distributing the various vaccines to the entire world is going to be a massive undertaking. It will require solving huge logistical challenges. The different vaccines need to be kept at various cold temperatures, transported to isolated and hard-to-reach areas, and fit on different-sized planes.David Zimmer: Nobody knows exactly what's going to happen with the vaccine. There was an estimation that we probably need approximately 8,000 freighter flights to globally distribute this vaccine. We don't have that many aircraft.Narrator: Prior to the pandemic, 50% of all cargo shipments were transported on passenger aircraft in the same luggage hold as our suitcases. But that all changed in March.Zimmer: Boom. Now you have no passenger aircraft. So now everything's going on the freighters.Narrator: That's David. He and his team took us behind the scenes at Lufthansa's cargo facility to see how it's preparing to move vaccines through this nearly 110,000-square-foot terminal that runs around the clock. It's all done by a crew of over 200 highly qualified personnel, who can load two freighter planes full of 112 tons of cargo every day.Zimmer: Through the facility, we can probably transport anywhere from 2 to 10 million vaccines every day. We do expect that once the vaccine is ready, that a lot of it will come through this facility.Narrator: Not many cargo facilities have the massive cooling infrastructure required to handle large shipments of COVID vaccines.Benno Forster: If you have a vaccine or something which got too high of a temperature or too cold of a temperature, it might not be good for the patient anymore.Narrator: Benno works for DB Schenker, a logistics company that specializes in transporting pharmaceuticals with strict temperature controls, and is partnering with Lufthansa to ship the vaccines.Forster: In the pharma industry, as you can see all over the place, it says 2 to 8 degrees. That's the typical way you ship pharma. So the biggest challenge is to keep that product at this defined temperature from the moment we pick it up to the moment we deliver it.Narrator: But Lufthansa Cargo is equipped to take on the challenge.Zimmer: Before COVID happened, we made a huge investment here, and it's really, it's old-school stuff. Giant freezers and fridges that are connected and monitored. We have all these airlines asking us, "Can we use your warehouse?" Because we happen to have the infrastructure ready for COVID.Narrator: Lufthansa's $5 million investment resulted in two new rooms. The first one, called PPH, is for items to be stored at 15 to 25 degrees Celsius.Amra Bukva: We are here in the PPH room, pharma room, which stands for perishable passive high temperature, 15 to 25. This is the place where we store the shipments coming in from all over the world, until delivered.Narrator: The PPH room can store all sorts of things, like flowers, stem cells, and live fish. Its 15-to-25 temperature range is designed so nothing gets too hot or too cold. But that's not the only specialized room Lufthansa has.Bukva: Welcome to our freezer room, which is setting minus 18 Celsius degrees. It's suitable for the frozen goods, so usually we have smaller packages, like this one.Narrator: Small to medium boxes, like those, can be packed with your regular old ice packs or dry ice to keep the products inside fresh or cool. But with dry ice, there are restrictions on how much of it you can load onto a plane.Forster: You're very limited on a passenger plane, because the dry ice will take the oxygen out of the air. So if we have too much dry ice here and we are standing all around here after a certain time, we will not be able to breathe.Narrator: For pharmaceuticals that require even cooler temperatures, pharma and cargo companies use nitroglycerin, which could be especially vital for <keyword id="44612" type="CITY" weightage="60" keywordseo="Pfizer">Pfizer</keyword>'s vaccine, since it will need to be stored at minus 70 degrees Celsius, or minus 94 degrees Fahrenheit. Bukva: Nobody can set minus 94. So those are canisters filled up with nitroglycerin, and the vaccine is put inside.Narrator: The vaccines you've heard about all have different temperature needs. While Pfizer's needs to be stored at those subarctic temperatures, <keyword id="4912868" type="PERSON" weightage="60" keywordseo="moderna">Moderna</keyword>'s vaccine needs to be frozen at negative 20 degrees Celsius if it spends more than 30 days in refrigerated storage. <keyword id="6409874" type="COMPANY" weightage="60" keywordseo="astrazeneca">AstraZeneca</keyword>'s can be stored at the same temperature as a home fridge for up to six months.Forster: The big challenge will be the minus 70, minus 80 Celsius. Airlines and freight forwarders have to invest in mobile coolers, because you will not build a cooler like this for minus 70 degrees. Because if you think about it, you need PPE material to go into it. I couldn't go like this into minus 70 degrees.Narrator: The good thing is Pfizer has already created its own container that uses dry ice to keep its vaccine cool for at least 10 days. Other vaccines that don't require such low temperatures, like Moderna's, can use already-existing solutions, like these Envirotainers.Stephen Lindsay: The battery charge on here is 100%. The set temperature on this is minus 20.Narrator: These Envirotainers, specially designed for transporting pharmaceuticals, can keep everything inside at temperatures as low as minus 20 degrees Celsius. They even have their own power supply, enabling them to operate without being plugged in for 10 to 15 hours, which allows them to withstand long flights.Lindsay: There's cords here that plug right into the outlet center in the containers there. When we have these containers here, they still need to be maintained as far as their temperature is concerned, because they run on a charge. They won't stay long in the facility, but they have a home to sit into until it's time for them to go.Narrator: But in the event of flight cancellations, delays, or shipments to remote locations, battery-operated containers can pose a risk.Bukva: You cannot have nothing except airplane engines running inside. They don't want your phone on. So can you imagine how it would be if you have 10, 15 containers plugged in? That's impossible.Narrator: The Lufthansa facility does have one more way of keeping things cold.Ricardo Lopez: This is where all the ULDs, or the pallets that come off the aircraft, they get stored in here.Zimmer: This is my favorite part of the warehouse. I call it Bumblebee. As you can see, it is a little bit like a vending machine. Basically a giant storage system.Narrator: Using this 30-year-old giant-vending-machine-like device, Lufthansa is able to store pallets in three levels of stacked rooms with garage-door-like openings. 18 of the rooms are temperature controlled, and each can store two full pallets of pharmaceuticals.Zimmer: The only thing that's been in this warehouse longer than this machine is this machine right here. [laughter]Lindsay: Still running, running strong, no problem.Narrator: When it's time to retrieve a shipment, an operator will have Bumblebee go right to the appropriate door, retrieve the pallet, and load it onto a transporter that will take it directly to the plane. Some of the pharma cargo may find its way onto pallets like this. Specially trained operations managers put these together based on weight and volume distribution, all while trying to maximize the space available on the plane. Lindsay: The more we maximize, the more extra we can take on the flight there.Zimmer: It's really just, it's a game. So good builders are Tetris players. They have very good spatial vision.Narrator: If a pallet like this is going on the MD-11, the plane we saw on our visit, it can't just be cube-shaped.Zimmer: The contour is built to the shape of the aircraft. So this is a main-deck position. We want to maximize space, so that's why you see that curvature here.Lopez: Cargo that's loaded in there cannot go outside those boundaries, because otherwise it'll damage the aircraft. And there's a distance of two inches that it's got to be away from that wall in order to keep it in a safely controlled distance.Narrator: Yep, every pallet has to be built around where it will be on the plane and what shape the interior takes at that position. While the front offers more height, the tail does not.Lopez: All right, let's take you up to the MD-11. We're going up to the cockpit right now.Husmira: Please watch your steps. Walk carefully, as this space is tight between the pallets.Lopez: So, as you can see up here on the aircraft, it's pretty much a skeleton. And it's very thin walls that you have out here. It's just like a cardboard. And that's all that's protecting the aircraft. So you don't want weight, because as soon as you put more weight on an aircraft, you lose cargo.Pharma is going to be transported on our ULDs. These locks are what holds the pallet from moving back and forward and also upward positions. The only difference between cargo and pharma is you have your temperature restrictions. You would just notify the crew and tell them to put the whole main deck at that temperature, or the lowered holds, which will be the forward hold in front of the aircraft downstairs, he can set that temperature as well.Narrator: Ops agents like Ricky have to get everything right within the confines of the plane, weight limitations, and weather conditions.Lopez: These white plastic -- as you can see, it's different from this other one. This is just clear plastic. This is regular cargo, and these are temperature-controlled ULDs. And we put this white plastic here as a protective covering. So it can reflect the sun or anything. That'll keep it to the temperature that it's needed while it waits outside.Zimmer: When it's heavy rain, snow, sleet, all that stuff accumulates on the cargo. When you move that into the aircraft, that drips into the avionics compartment. It can happen on an aircraft that the avionics compartment just goes blank. The entire aircraft is dark. That is a huge risk. So when that happens, our ops team, they have to basically make sure there's no water anywhere. That aircraft sits there until the next day, until everything's dry, until everything's inspected and it can fly.Narrator: And all this has to happen within a very limited time frame. Lopez: We have a ground time of two hours and a half to offload the aircraft and load it. That's as much time that they give us. That's for a full turnaround.Narrator: If cargo is not loaded perfectly, then shipments could be delayed, someone could get hurt, or pharmaceuticals on the aircraft could be deemed unusable.Zimmer: If the aircraft is delayed until 7 in the morning, you got to stay until 7 in the morning.Lopez: We, as operations, we're the final check that we have to prevent anything from happening.Narrator: While Lufthansa has nine 777s that can carry 103,000 kilograms, its other cargo aircraft, the MD-11 seen here, can carry only 90% of that, or about 93,000 kilograms. And it was never meant to carry cargo in the first place.Zimmer: The MD-11 was originally built as a passenger aircraft. We converted ours to freighters. We have three MD-11s left in our fleet. We were supposed to no longer have them. They're old aircraft. They're very nice, very beautiful, but very old aircraft. They're also very difficult to manage from an operational point of view.Lopez: They should have been phased out already by the end of the year, but they're keeping them a little longer because of the demand that we have. The main difference from this, the 777 and this, this aircraft has three engines, and it's got one in the back, and that's one of our critical points. This aircraft is so tail-heavy that we have to have extra precaution on not tipping it, because if you have too much weight in the back this aircraft will go up, and those wheels will come down.Zimmer: The MD-11 is like playing Tetris. If the four of us standing here on an empty aircraft walk to the back of the aircraft, that airplane tilts, and you can no longer fly that aircraft. That's an AOG, aircraft on ground.Narrator: While the crew has to worry about the MD-11 popping a wheelie, the process is much easier with Lufthansa's 777s.Lopez: A 777 only has two engines, and they're located in the middle. So it's very hard for it to tip. So safety related, the 777's a lot better, fuel efficient than the MD-11.Zimmer: A 777 aircraft, which is the largest aircraft we have that is a freighter aircraft, commercial freighter aircraft, holds approximately 100 tons. So in this facility we could run two full freighter aircraft every day, coming in with pharmaceuticals and delivering them.Narrator: And while the Lufthansa facility is ready to handle 224 tons on two 777s a day, that still might not be enough planes.Zimmer: There was an estimation that we'd probably need approximately 8,000 freighter flights.Narrator: That's 8,000 freighters carrying only the vaccine. But remember, these flights also normally get loaded with shipments like furniture, pets, cars, and all sorts of other cargo. And this is all happening as we enter a holiday season in a year that has already put massive strain on the air-cargo industry.Zimmer: It is going to be a huge congestion. My understanding is there's going to be a huge competition for space. So if Amazon pays more than the United States government for the space on the aircraft, then, you know, they're selling it to Amazon.Narrator: But passengers are flying less because of COVID-19. So why not just load up all those passenger planes with vaccines?Zimmer: You can't really convert an aircraft like that. I can't go, boom, now it's a freighter aircraft. The biggest problem with that is the door. So, you can't, you look around here. You can't fit that through a passenger door.Narrator: The increase in cargo shipments has presented its own challenges for Lufthansa.Zimmer: Suddenly everybody needs qualified people who can work on freighters. Everybody here at the airport is trying to poach our people. Our biggest challenge in the middle of this pandemic is suddenly all the other competitors want our people, and we have limited resources to train new staff. So you really, your Steves that has been here for 42 years and your Husmiras and all these people that are qualified and know what they're doing, they're all being approached by everybody else, 'cause everybody needs them for COVID and for freight.Narrator: At the same time, Lufthansa Cargo had to implement social distancing, mandatory masks, and temperature checks in its facility.Zimmer: We're an essential business, obviously. I always say, you know, try moving freight on a Zoom call. It doesn't really work, right? So we have to make sure that our people stay healthy.Narrator: Distance, travel times, and the urgency of the vaccine will add even more complexity to this already-complicated process.Zimmer: You need a lot of space, but only for a few days, and then you don't need it anymore.Forster: Especially when you go to Africa. When you go to remote areas, it might take more than 10 hours to be there.Narrator: And while that's a large-scale problem to solve, there are some micro issues that need to be addressed closer to home.Zimmer: We're getting electrical forklifts to handle the pharmaceuticals. If you're in the room with the pharmaceuticals, you don't want to be using a propane forklift for too long, because it can be a contaminant.Lindsay: These are all the adjustments that we have to make in order to make everything work. And a lot of things we're learning as we're going.Bukva: We will definitely do everything possible to accommodate, because this is huge.Forster: If you do pharma or vaccine, you know that there is a patient behind. So that automatically gives you a sense of, you know, even more responsibility to make sure that, not to say that the other freight is not important, but, you know, this is something which we obviously have to be monitoring any minute, because if it goes bad, it can cost the life of a human being.Bukva: It gives you a big sense of responsibility. We putting Band-Aid on the world.

How Lufthansa Cargo will ship up to 10 million COVID-19 vaccine doses a day

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<div class="noncollapsed"><form id="form-t1_c8qfm733id" class="usertext" action="http://www.reddit.com/r/Military/comments/19ok6r/so_with_the_military_no_longer_having_a_blank/#">
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<div class="image-container float_right" style="width:400px"><div class="image"><a href="http://www.fortbenningphotos.com/keyword/training/802461705_7hNW7Vc#!i=802461705&amp;k=7hNW7Vc&amp;lb=1&amp;s=A">Fort Benning Photos</a></div></div>With elaborate <a href="http://www.f22-raptor.com/">projects flying high above defense cut</a>s, it's become tough to get a feel for what's going on within individual <keyword id="6359526" type="COMPANY" weightage="60" keywordseo="Military">military</keyword> units. 
The following replies to what <keyword id="42769" type="UNKNOWN" weightage="60" keywordseo="Troops">troops</keyword> see in their daily lives comes from reservists to West Point cadets via <a href="http://www.reddit.com/user/looney82">Reddit</a>. 
<a href="http://www.reddit.com/user/looney82">Looney82:</a> So far, nothing here. I'm in <a href="http://www.tradoc.army.mil/">TRADOC</a> and we can still get damn near everything we want. Ink is hard to come by for the printer, but we make it happen. We're getting <a href="http://usmilitary.about.com/library/milinfo/arbasicpol/blftx.htm">20 blanks per soldier for our FTX 3</a>, so that kind of sucks. I'm kind of afraid to get back to the line and find out what I'm not going to get when I get there.
Our logistics guy saw it coming and ordered surplus toilet paper...he's developed a plan in which when everyone else runs out, we'll rule the base through an intricate bartering system. 
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<a href="http://www.reddit.com/user/tromix1" class="author id-t2_72bhe">tromix1</a>:That's genius! We ordered surplus pens, notepads, and excessive amounts of printer paper...We figure a ream of paper is worth a <a href="https://smartpay.gsa.gov/cardholders/smartpay-charge-cards/travel-card/signup">GOV fill up.</a> 
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<a href="http://www.reddit.com/user/battlebattlehooah" class="author id-t2_96wuh">battlebattlehooah</a>: We've already cut three pretty essential contractor jobs, one of them was my only coworker in a really busy section, so now I am tasked to work here alone. I don't really mind, just don't get mad when it takes me twice as long to do twice as much work (my command understands more than the patients do).
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We can't even buy paper right now, they put a big fat no go on anything not medically necessary (IV bags, band aids, syringes etc etc... are still able to be ordered). Once I run out of this box of paper, I will have to go around and search for extra reams of paper like it was water in the Sahara desert. My busted ass copier that prints cock-eyed? It's just going to go on printing cock-eyed long after I leave in two months. 
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Short answer: everything. 
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<a href="http://www.reddit.com/user/BlueFalconNation" class="author id-t2_980mw">BlueFalconNation</a>: No more <a href="http://wiki.answers.com/Q/What_are_military_ADOS_orders">deployments or ADOS orders</a>. Means my unit will eventually be full of boots like me with no awards and no experience. inb4 hurr durr reserves [the Reserves]. Under normal wartime conditions we are the most deployed unit in the Marine Corps.
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<div class="clearleft"><a href="http://www.usma.edu/SitePages/Home.aspx">And West Point: </a> Heh, almost everything at West Point has been modified. No public printers. Summer training has be truncated, they're taking away our academic term Ammo (blanks and live). Furloughs mean that civilian professors are thinking about leaving, and the days off are forcing their military counterparts to pick up the slack.</div>
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Practically all summer schools cadets go to outside of Airborne and Air Assault are canceled, and in house training is being trimmed down to as bare bones as physically possible. Combine this with half finished building projects things are feeling pretty rough around here. $100 million out of the $300 million they are cutting from CONUS is coming from us, and hopefully the AoG can pick up the slack. 
So while the drive to keep F-35 costs down may be "<a href="http://www.chicagotribune.com/business/sns-rt-us-lockheed-fighter-prattbre9251n2-20130306,0,3247906.story">burned into the brains</a>" of Pratt &amp; Whitney's engineers, there's at least one wily supply sergeant stockpiling toilet paper.
Perspective always helps.
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