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Gen AI to unlock a "mammoth incremental opportunity" for Indian IT services: Report
The generative AI provides more opportunity to the Indian IT sector contrary to the believe of bein…
ANI
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
Marc Benioff says AI and humans are now indistinguishable in customer service
Customer service is seen as one of the sectors where AI could have the biggest impact.
Beatrice Nolan
India's BPM industry to see sharp demand for AI-skilled talent over the next 3-5 years
The BPM industry in India is at the cusp of a transformation and the demand for AI-enabled talent i…
Golin's first chief AI officer shares the company's strategy for using AI to transform public relations
Jeff Beringer, Golin's chief artificial-intelligence officer, spoke about developing AI tools and p…
Matthew S. Smith
Investment Advisers, Research Analysts should disclose AI tools usage to clients, notes SEBI
The Securities and Exchange Board of India (SEBI), in its consultation paper earlier this month, hi…
PTI
Indegene ties up with Microsoft to leverage generative AI for the Medical Industry, drive faster innovation
Indegene partners with Microsoft on Thursday to leverage generative AI for the medical industry, th…
ANI
Most organizations see AI as key to competitive advantage, notes a new report
AI's impact varies by sector; in mergers and acquisitions, 28% have seen benefits in personalized c…
PTI
'Botshit' is an example of how AI is making customer service worse
Botshit is a term that describes when chatbots spew incorrect information and provide false referen…
John Towfighi
Data privacy issues, online frauds emerging as e-commerce growth hurdles: Eco Survey
The e-commerce industry in India is expected to cross USD 350 billion by 2030 and called for the ne…
PTI
AI could slow BPO sector growth: Chief Economic Advisor Nageshwaran
Chief Economic Advisor V Anantha Nageswaran emphasized the crucial and positive role that artificia…
ANI
Economic Survey 2023-2024 highlights emerging job trends in AI, Cybersecurity, 3D Printing and Web Development
While Artificial Intelligence promises to revolutionise industries, it also poses a threat to some …
Anthropic is gaining on OpenAI in this key area of the AI market
Startup Vercel offers a way for developers to plug their applications into different AI models. The…
Alistair Barr
Inside Forward's failed attempt to revolutionize the doctor's office with AI
Forward shuttered after raising $650 million for its AI doc-in-a-box. This is the definitive story …
Rebecca Torrence,Rob Price
Sovereign AI explained: An AI cloud CEO unpacks what's behind the trend
Nvidia CEO Jensen Huang has referenced sovereign AI. The CEO of a company with more than 30 global …
Emma Cosgrove
No Driver? No Problem! Waymo’s driverless robotaxis make Los Angeles debut — but what could the tech mean for India?
Alphabet's Waymo has launched its robotaxis in Los Angeles, marking a significant step for autonomo…
AI app 'PadhAI' solves UPSC 2024 prelim exam paper in seven minutes, scores 170 out of 200!
An Artificial Intelligence based app, PadhAI, scored over 170 marks out of 200 in the UPSC prelimin…