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Qualities of Facebook’s Best Managers and Teams that has got the Tech giant where it is today

Apr 28, 2016, 14:02 IST
At a time when Facebook has reported a stellar $1.5 billion first-quarter profit in 2016 -- nearly triple of last year's profits of $512 million in the same period – the outstanding success of this social media giant is telling us something about this company.
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You must have heard it’s not the company itself, but the people who make a company what it is. It stands true for Facebook as well.

The teams here led by some of the best managers in the industry strive to achieve the best results in the most unique way. In order to determine what makes a manager excel at Facebook, a few years ago Lori Goler, Facebook's VP of people and her team, conducted a company-wide analysis of its roughly 10,000 employees to find which teams reported the highest levels of satisfaction and engagement.

They then reached out to these teams and asked them what it was about their bosses that made their work experience so rewarding. Seven qualities stood out. It's a good time for us to revisit them. Here’s what they were:

Push the right talent to the right role
The company finds managers who actually want to be managers rather than those who feel like they need to be managers in order to progress in their careers.
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Those who have that passion for leading a team are able to make personal connections with their employees and actually want to see them succeed.

There is a sea of opportunities for growth
Facebook's HR team found that its employees who reported the highest levels of satisfaction with their bosses felt like they were given opportunities to constantly learn and develop their skills.

Every employee knows what is being expected and what their clear goals are
Employees have two formal performance reviews each year, and feedback -- whether positive or negative -- should never be a surprise.

All employees need to constantly know what is expected of them as individuals as well as members of a team, or else their manager has failed.
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Giving frequent, actionable feedback is fundamental to Facebook's culture
Giving regular feedback is so fundamental to Facebook's culture that it becomes second nature to the best managers. The best bosses inform their teams of the feedback they've been getting from individual members as well as their own superiors. They're able to create an atmosphere where their employees aren't afraid to speak up when they believe there's a better way of doing things.

When a team achieves this level of trust and transparency, they can adapt quickly and become more productive and effective.

They clear roadblocks coming in the way of their employee's goals
The best managers don't micro-manage, but they're aware of where each of their employees is at so that they can remove any roadblocks that may be hindering progress and provide the insight or assistance to get a project done.

Team comes first: Success is because of the team, failure is because of them!
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In order for employees to feel motivated, they need to know that their boss will adjust their responsibilities accordingly depending on their performance.

They recognize outstanding work and celebrate
And finally, the most engaged employees reported that they work in an environment where impactful results are celebrated.
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