It's about customer loyalty, and the personal relationship that Apple buyers feel they have with the company. Apple makes slightly superior products and sells them at slightly superior prices, sure. And customers are grateful for that - if you buy an Apple device, it's just not going to have the kind of glitches and problems that crop up on Android or Windows devices.
Customers began lining up overnight for the new
A Wall Street analyst would say those superior products and margins are what give Apple its edge. But in reality, it's also about the intangible brand equity Apple has created on top of that: People just don't kneel for Android or Microsoft.