Step inside the best hotel in America, a boutique hotel in Charleston with more than 3,300 5-star reviews on TripAdvisor

The French Quarter Inn is located in Charleston's historic French Quarter.TripAdvisor

• The best hotel in the US is the French Quarter Inn in Charleston, South Carolina, according to Tripadvisor's 2020 Travelers' Choice Awards.
• It's the second year in a row that the hotel has nabbed the top spot.
• Tucked way in Charleston's historic French Quarter, the hotel has 50 elegant rooms and suites and offers Champagne to every guest upon check-in.
• The French Quarter Inn has 3,338 five-star reviews on Tripadvisor — out of 3,654 total reviews.
• Starting rates range from $239 to $799 depending on the type of room or suite.

Major cities like New York and Los Angeles may be known for their luxurious hotels, but the top-rated hotel in the US is far from these bustling hubs.

For the second year in a row, the best hotel in the US is the French Quarter Inn, a 50-room boutique hotel in Charleston, South Carolina, according to Tripadvisor's 2020 Travelers' Choice Awards.

The annual awards, which rank hotels, restaurants, and airlines around the world, are based on millions of Tripadvisor reviews and ratings that were collected in 2019, prior to the coronavirus pandemic.

The French Quarter Inn has 3,338 five-star reviews on Tripadvisor — out of 3,654 total reviews.

"The hotel itself is a wonderful combination of charm and opulence without any stuffiness," one reviewer wrote in December 2019. "Perfect for a romantic getaway, a girls weekend, or a family vacation. ... As soon as you enter the hotel you feel like royalty ascending the beautiful grand staircase to the warm and open lobby."

During the pandemic, the French Quarter Inn is operating at full capacity and starting rates range from $239 to $799 depending on the type of room or suite.

Take a look inside the top-rated US hotel on Tripadvisor.