scorecardSee inside one of JSX's semi-private jets which offer a first-class like seat for all passengers
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See inside one of JSX's semi-private jets which offer a first-class like seat for all passengers

Taylor Rains   

See inside one of JSX's semi-private jets which offer a first-class like seat for all passengers
Passengers deplaning JSX, which is a semi-private air carrier flying around the US.Taylor Rains/Insider
  • US-based JSX is a semi-private air carrier, with fares typically starting at $249 one-way.
  • The company uses 30-seater Embraer 135 and Embraer 145 aircraft equipped with Starlink WiFi.

Founded in 2016, JSX is a semi-private air carrier flying Embraer 135 and Embraer 145 aircraft.

Founded in 2016, JSX is a semi-private air carrier flying Embraer 135 and Embraer 145 aircraft.
Flying JSX from Burbank to Phoenix.      Taylor Rains/Insider

Unlike a typical passenger carrier like Delta Air Lines or Southwest Airlines, JSX operates as a public charter.

Unlike a typical passenger carrier like Delta Air Lines or Southwest Airlines, JSX operates as a public charter.
A JSX aircraft inside a hangar near Hollywood Burbank Airport in California.      Taylor Rains/Insider

This means anyone can book a ride onboard one of its 30-seater jets, but it does not come with the regular treacheries of commercial flying.

This means anyone can book a ride onboard one of its 30-seater jets, but it does not come with the regular treacheries of commercial flying.
The author's view from seat 4A on a JSX flight from Burbank to Phoenix in April.      Taylor Rains/Insider

Instead of battling crowded airports and long TSA queues, JSX customers will fly out of a small terminal known as a fixed-based operator, or FBO.

Instead of battling crowded airports and long TSA queues, JSX customers will fly out of a small terminal known as a fixed-based operator, or FBO.
TSA Automated Screening Lanes at LAX.      Brady MacDonald/Insider

FBOs offer services like fueling, parking, and maintenance to general aviation aircraft, like private jets and flight school training planes.

FBOs offer services like fueling, parking, and maintenance to general aviation aircraft, like private jets and flight school training planes.
JSX's FBO at Hollywood Burbank Airport in California, which had a two lounge areas with seating and complementary tea and coffee.      Taylor Rains/Insider

In most cases, FBOs will not have any security or boarding gates, and many even allow customers to drive right up to the aircraft.

In most cases, FBOs will not have any security or boarding gates, and many even allow customers to drive right up to the aircraft.
General aviation aircraft, like private jets, have different federal regulations compared to commercial airliners.      Taylor Rains/Insider

These perks have turned many deep-pocket travelers to private aviation, which boomed during the pandemic.

These perks have turned many deep-pocket travelers to private aviation, which boomed during the pandemic.
Flying on Volato's $5 million HondaJet.      Taylor Rains/Insider

It was further popularized after thousands of flights were canceled throughout 2021 and 2022 due to staffing shortages and system outages.

It was further popularized after thousands of flights were canceled throughout 2021 and 2022 due to staffing shortages and system outages.
Southwest Airlines passengers stand around dozens of bags during the carrier's December 2022 meltdown.      Irfan Khan/Los Angeles Times via Getty Images

JSX CEO Alex Wilcox told Insider the company allows people to enjoy the luxuries of private flying without breaking the bank: "People don't want to take off their shoes or walk a mile to get on an airplane."

JSX CEO Alex Wilcox told Insider the company allows people to enjoy the luxuries of private flying without breaking the bank: "People don
Flying JSX from Burbank to Phoenix.      Taylor Rains/Insider

However, the main difference between JSX and true private flying is that the latter is more personal, and the charters can fly on demand.

However, the main difference between JSX and true private flying is that the latter is more personal, and the charters can fly on demand.
True private flying can cost upwards of $20,000 per hour for large aircraft, like the Global 7500 (pictured).      NetJets

JSX, by comparison, has a pre-determined flight schedule on set routes — meaning the customer has less flexibility.

JSX, by comparison, has a pre-determined flight schedule on set routes — meaning the customer has less flexibility.
JSX flies seasonally to Cabo San Lucas, Mexico, during the winter.      JSX

Moreover, passengers will still experience a very minor security scan, though it is far less invasive compared to TSA screening.

Moreover, passengers will still experience a very minor security scan, though it is far less invasive compared to TSA screening.
JSX passengers carried their personal item through a simple body scanner before boarding the aircraft in Burbank.      Taylor Rains/Insider

Despite this, JSX can still be a good deal. A company spokesperson said fares typically start at $249 one-way but can lower depending on the route and season.

Despite this, JSX can still be a good deal. A company spokesperson said fares typically start at $249 one-way but can lower depending on the route and season.
Taylor Rains/Insider

Source: Insider

Take a look inside one of JSX's Embraer aircraft flying the routes.

Take a look inside one of JSX
Taylor Rains/Insider

The air carrier has configured its planes in a 1x2 layout — similar to what you'll see flying on small regional airlines like CommutAir.

The air carrier has configured its planes in a 1x2 layout — similar to what you
CommutAir, which operates as United Express, operates the Embraer 145 as a 50-seater plane.      Taylor Rains/Insider

While there are no couches or televisions commonly seen on private jets like the Gulfstream G650ER, the seats resemble a typical domestic business class cabin.

While there are no couches or televisions commonly seen on private jets like the Gulfstream G650ER, the seats resemble a typical domestic business class cabin.
Taylor Rains/Insider

Passengers can expect a generous 36 inches of pitch…

Passengers can expect a generous 36 inches of pitch…
Flying JSX from Burbank to Phoenix.      Taylor Rains/Insider

…a power outlet…

…a power outlet…
Flying JSX from Burbank to Phoenix.      Taylor Rains/Insider

…a large seatback pocket…

…a large seatback pocket…
Flying JSX from Burbank to Phoenix.      Taylor Rains/Insider

…and a tray table with a wood-like design.

…and a tray table with a wood-like design.
Taylor Rains/Insider

There is also one lavatory onboard with a sink and mirror.

There is also one lavatory onboard with a sink and mirror.
Flying JSX from Burbank to Phoenix.      Taylor Rains/Insider

One flight attendant is responsible for the entire cabin. JSX offers a complimentary drink — including alcohol — and a snack during each flight.

One flight attendant is responsible for the entire cabin. JSX offers a complimentary drink — including alcohol — and a snack during each flight.
The menu available on JSX flights.      Taylor Rains/Insider

The only thing missing from JSX's Embraer planes are overhead bins. Instead of allowing carry-ons, fares include at least two free checked bags…

The only thing missing from JSX
Depending on the JSX fare, customers will get either two or three checked bags included in their ticket.      Taylor Rains/Insider

…and only one personal item that must fit under the seat in front.

…and only one personal item that must fit under the seat in front.
The space under the set of dual seats (pictured) does not have a bar separating them, so there is plenty of space.      Taylor Rains/Insider

All luggage is collected at check-in and then delivered to customers within a few minutes of deplaning — much more convenient than waiting at bag claim.

All luggage is collected at check-in and then delivered to customers within a few minutes of deplaning — much more convenient than waiting at bag claim.
Agents unloading the checked bags in the FBO after landing.      Taylor Rains/Insider

But, one of the most unique features of JSX is its high-speed Starlink WiFi.

But, one of the most unique features of JSX is its high-speed Starlink WiFi.
Starlink was created by Elon Musk.      Patrick Pleul / POOL / AFP/Yasuyoshi CHIBA / AFP

The carrier was the first operator to have the service, which will be complementary and available on all aircraft by May.

The carrier was the first operator to have the service, which will be complementary and available on all aircraft by May.
SpaceX Starlink Aviation      SpaceX

The free WiFi will be the only entertainment option onboard as there is no inflight streaming service or seatback TV.

The free WiFi will be the only entertainment option onboard as there is no inflight streaming service or seatback TV.
Taylor Rains/Insider

For those interested in experiencing JSX, West Coast routes are some of the cheapest, with Burbank, California, to Las Vegas costing as low as $149 one-way.

For those interested in experiencing JSX, West Coast routes are some of the cheapest, with Burbank, California, to Las Vegas costing as low as $149 one-way.
Taylor Rains/Insider

However, the popular corridor between New York and Miami will cost between $599 and $929 one-way this summer, according to JSX's website.

However, the popular corridor between New York and Miami will cost between $599 and $929 one-way this summer, according to JSX
A view out of the window of a JSX plane.      Taylor Rains/Insider

Source: JSX

Fares for competing semi-private carrier BLADEone can start at over $2,400 one-way on the same route, though JSX's planes are not as luxurious.

Fares for competing semi-private carrier BLADEone can start at over $2,400 one-way on the same route, though JSX
A BLADEone Bombardier CRJ-200.      Blade

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