Passengers on a plane that collided with another jet at Heathrow Airport were initially told there was only a 'technical issue'

• Passengers weren't told straight away there had been a collision between the two jets on Wednesday.
• A passenger told Insider the Korean Air pilot said there was a "technical issue" with the wing.

A Korean Air passenger on a plane that collided with another jet at London's Heathrow Airport on Wednesday said the pilot initially told them there was only a "technical issue" with the wing.

Annie Oh said she and other passengers she spoke to didn't feel any physical impact when the incident occurred and some were unaware anything had happened.

"We weren't told there was an incident straight away," she told Insider. "We were told that we were being held on the ground because they needed to check a technical issue with the wing."

Oh was on the plane that was due to depart from Heathrow to Seoul in South Korea when the incident occurred.

The Korean Air jet and an Icelandair plane that was taxiing to the gate after landing collided, Korean Air told Insider. A boarding pass showing Oh was a passenger on the flight was seen by Insider.

"We were taxiing to take off and I had actually fallen asleep but woke up about 40 minutes later to the same spot," she added. "Then we started hearing announcements that they had to check the wing."

Another passenger on the Korean Air flight, the Guardian journalist Dan Sabbagh, tweeted that nobody was hurt and the passengers didn't feel anything.

A picture tweeted by another passenger showed the Icelandair Boeing 757 aircraft's wing had been scraped.

Emergency services quickly arrived on the scene, Oh said, and passengers had to get off the plane and return to the terminal. There were no injuries.

"We were mainly frustrated with not being told exactly what was happening and also the delay in our journey," Oh said. "The flight attendants made sure to speak to every single person or party individually and apologized for the incident and were very calm, polite and reassuring."

The airline sent another plane to London so the flight could depart the following evening.

Heathrow Airport previously told Insider that it was investigating the incident in cooperation with Korean Air.

The airline did not immediately respond to Insider's request for comment made outside normal working hours.