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Marriott is testing contactless check-in via kiosk as travel begins to return - see how to works
Marriott is testing contactless check-in via kiosk as travel begins to return - see how to works
Brittany ChangApr 11, 2021, 18:51 IST
Moxy Times Square
Marriott is testing contactless check-in and check-out kiosks and a "grab-and-go marketplace."
The hotel giant is looking to "blend" contactless amenities with face-to-face interactions.
The demand for contactless solutions has been on the rise throughout COVID-19.
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COVID-19 spurred a demand for contactless services, and Marriott is now leaning into this by testing its new contactless arrival kiosks and markets, eliminating the need for face-to-face check-ins or snack purchases, respectively.
The grab-and-go marketplace.
No Brick LLC for Marriott International
The kiosks, which help speed up the check-in process, can already be seen at several Marriott locations.
Moxy NYC Times Square hotel's contactless kiosk.
Marriott International
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Guests can also grab their room keys from the kiosks, which are equipped with touchscreens that have "antimicrobial technology."
Moxy NYC Times Square hotel's contactless kiosk.
Marriott International
Similarly, the hotel giant is also testing its "grab-and-go marketplace" at two Maryland locations: the Fairfield Inn and Suites Frederick, and the Fairfield Inn and Suites Arundel Mills BWI Airport.
The grab-and-go marketplace.
No Brick LLC for Marriott International
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Marriott's push for contactless services isn't new.
Moxy NYC Times Square hotel's contactless kiosk.
Marriott International
The new kiosk offerings "help streamline operations," according to Marriott.
The grab-and-go marketplace.
No Brick LLC for Marriott International