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Inside Uber's effort to become the Amazon of transportation
Inside Uber's effort to become the Amazon of transportation
Mark MatousekSep 7, 2021, 20:51 IST
Uber CEO Dara Khosrowshahi joined the company in 2017.Philip Pacheco/AFP via Getty Images
Uber CEO Dara Khosrowshahi has reshaped the company in his four years at the helm.
He focused first on fixing Uber's troubled culture.
He has since turned his attention to making Uber profitable and building up its delivery service.
Four years after arriving at Uber in the midst of a crisis, CEO Dara Khosrowshahi has left his mark on the company. After spending his first year cleaning up Uber's troubled culture, he has reshaped its business, doubling down on deliveries and shedding expensive projects like self-driving-vehicles and flying taxis that weren't progressing fast enough. But as Khosrowshahi pursues his long-term vision for the company, he has had to manage short-term challenges like turnover and a chaotic return-to-office process.
Below, you can read our coverage of how Khosrowshahi has changed Uber and the challenges he faces in the months and years ahead.
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Cleaning up a toxic culture
Uber; Mike Cohen/Getty Images for The New York Times; Samantha Lee/Insider
Doubling down on delivery
An Uber Eats driver in Portugal in 2020.
Horacio Villalobos/Corbis via Getty Images
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A push for profitability
Tasos Katopodis/Getty Images for Uber Elevate
A shifting return-to-work plan
David Wong/South China Morning Post via Getty Images
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Spending big to fix a driver shortage
Jeff Greenberg/Education Images/Universal Images Group via Getty Images