scorecardInside the new world's longest flight: What it's like to fly on Singapore Airlines' new route between Singapore and New York
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Inside the new world's longest flight: What it's like to fly on Singapore Airlines' new route between Singapore and New York

Thomas Pallini   

Inside the new world's longest flight: What it's like to fly on Singapore Airlines' new route between Singapore and New York
A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.Thomas Pallini/Business Insider
  • Singapore Airlines launched a new world's longest flight by distance on Monday, flying non-stop between Singapore and New York.
  • The route has a great circle distance of 8,287 nautical miles with the longest segment scheduled for 18 hours and 40 minutes
  • An Airbus A350-900 XWB is used for the flights offering 253 seats in a three-class configuration consisting of business, premium economy, and economy classes.
  • We hopped onboard the aircraft being used on the route before the first return flight from New York to Singapore on Wednesday.

    Singapore Airlines just launched its newest route on Monday between Singapore and New York City, offering the only non-stop flights directly between the two cities.

    With a great circle distance of 8,287 nautical miles, the route is the longest in the world by mileage. It overtakes the recently relaunched Singapore Airlines' non-stop route to nearby Newark, New Jersey by a mere two nautical miles, although the airline doesn't see it that way.

    Flight times for the route are scheduled at a whopping 18 hours and five minutes on the New York-bound leg, flight SQ24, and 18 hours and 40 minutes for the flight back to Singapore, flight SQ23. For this route, the airline chose the Airbus A350-900 XWB with three cabins including business, premium economy, and economy classes.

    So yes, it's possible to fly nearly 19 hours in economy and in a middle seat, though most flying in the cabin will likely have entire rows to themselves.

    The route comes at a peculiar time for international travel as Americans can't enter Singapore for tourism or business so carrying cargo will help the airline pay the bills for this flight. As soon as the world opens up again, however, the flights should be filled with eager passengers looking to explore the world again.

    We toured the aircraft before its inaugural flight back to Singapore. Here's what it's like aboard a Singapore Airlines Airbus A350-900 XWB flying on the world's longest flight.

    The new flights utilize Terminal 4 at New York's John F. Kennedy International Airport, where Singapore Airlines has a cargo facility to process the freight also being carried onboard.

    The new flights utilize Terminal 4 at New York
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Flights to Singapore on the airline from JFK were previously operated with an Airbus A380 and required a stop in Frankfurt, Germany but the Airbus A350-900 XWB can fly the route non-stop, especially with fewer than normal passengers.

    Flights to Singapore on the airline from JFK were previously operated with an Airbus A380 and required a stop in Frankfurt, Germany but the Airbus A350-900 XWB can fly the route non-stop, especially with fewer than normal passengers.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    The non-stop flight is a huge achievement for the airline but because of the circumstance under which it was operating, there'd be no traditional inaugural celebrations, speeches by ambassadors about the importance of the route, or festivities at the departure gate.

    The non-stop flight is a huge achievement for the airline but because of the circumstance under which it was operating, there
    The boarding gate for SQ23 from New York City to Singapore.      Thomas Pallini/Business Insider

    Face masks must be worn for the entire flight, upwards of 18 hours, and passengers must have their temperature taken and submit a health declaration to the airline at check-in.

    Face masks must be worn for the entire flight, upwards of 18 hours, and passengers must have their temperature taken and submit a health declaration to the airline at check-in.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Once onboard, the 253-seat jet has three cabins including a 42-seat business class cabin...

    Once onboard, the 253-seat jet has three cabins including a 42-seat business class cabin...
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    A 24-seat premium economy class cabin...

    A 24-seat premium economy class cabin...
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    And 187-seat economy class cabin.

    And 187-seat economy class cabin.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    The business class cabins occupy the first 11 rows, arranged in a 1-2-1 configuration.

    The business class cabins occupy the first 11 rows, arranged in a 1-2-1 configuration.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    It's split between two cabins, with this larger space between the two boarding doors housing seven rows.

    It
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    There's also a four-row section just behind the second boarding door. The seats are the same in both cabins but this smaller section has a more exclusive feel.

    There
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    All seats are forward-facing with direct aisle access, perfect for getting up to stretch out during an ultra-long-haul flight.

    All seats are forward-facing with direct aisle access, perfect for getting up to stretch out during an ultra-long-haul flight.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Along the cabin wall in business class are singular seats with unobstructed access to the window and ideal for solo travelers.

    Along the cabin wall in business class are singular seats with unobstructed access to the window and ideal for solo travelers.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    But if traveling with a companion, the center aisle seats offer the ideal shared experience for the journey.

    But if traveling with a companion, the center aisle seats offer the ideal shared experience for the journey.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    All seats on the aircraft feature personal in-flight entertainment and the largest screens, of course, are in business class.

    All seats on the aircraft feature personal in-flight entertainment and the largest screens, of course, are in business class.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    The 18-inch high-definition screens offer access to movies, television shows, games, and music, everything that one needs to pass the time on the world's longest flight.

    The 18-inch high-definition screens offer access to movies, television shows, games, and music, everything that one needs to pass the time on the world
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    The system is actually not touch-screen in business class but can be controlled via this remote or by pairing a mobile device. Flyers can also browse the system pre-flight and create a playlist before stepping onboard.

    The system is actually not touch-screen in business class but can be controlled via this remote or by pairing a mobile device. Flyers can also browse the system pre-flight and create a playlist before stepping onboard.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    A veritable throne, the seats are oversized and offer more space and cushioning than the traditional business class seats.

    A veritable throne, the seats are oversized and offer more space and cushioning than the traditional business class seats.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Offering 28 inches of pitch, they're ideal for stretching out on the near-19-hour journey to Singapore.

    Offering 28 inches of pitch, they
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Source: Seat Guru

    The seat's functionality is controlled via these buttons with options to recline, turn on the personal reading lamp, and even let flight attendants know that you don't want to be disturbed during meal times, among others.

    The seat
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    When it's time to go to bed, the seat goes fully flat and flight attendants will assemble the bed. As any seasoned business travelers will tell you, sleep is key on these long journeys.

    When it
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    The shell-like walls with head-level dividers offer additional privacy from the aisle in lieu of closable doors.

    The shell-like walls with head-level dividers offer additional privacy from the aisle in lieu of closable doors.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    And if traveling alone in one of the center aisle seats, a small partition can be separate the pair. It's also useful if a couple is using the seats and each partner needs some alone time.

    And if traveling alone in one of the center aisle seats, a small partition can be separate the pair. It
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    In-seat power is available through a 110v AC power outlet and USB charging port. WiFi is available so flyers can also get work done on this flight, the duration of which is longer than two eight-hour workdays.

    In-seat power is available through a 110v AC power outlet and USB charging port. WiFi is available so flyers can also get work done on this flight, the duration of which is longer than two eight-hour workdays.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    The tray table is solid and moves forward and backward based on preference. Two full meals are served on this flight and as part of the airline's pandemic related safety measures, business class meals are served on a single tray instead of a more elaborate service.

    The tray table is solid and moves forward and backward based on preference. Two full meals are served on this flight and as part of the airline
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    There's also no shortage of storage space at these seats with a seemingly endless number of nooks and compartments.

    There
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Whether it be a passport, mobile phone, or tablet, there's enough room to store it all during the flight.

    Whether it be a passport, mobile phone, or tablet, there
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Underneath the seat, there's a place to store your shoes so they don't get caught up in the seat when converting to the lie-flat position.

    Underneath the seat, there
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Seats even have a small mirror so flyers can assemble themselves before landing.

    Seats even have a small mirror so flyers can assemble themselves before landing.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Ultimately, this is the cabin in which you'd want to fly 8,287 nautical miles as it offers the most personal space, gourmet meals, and a full entertainment suite.

    Ultimately, this is the cabin in which you
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Seats in this cabin start at over $3,500 one-way.

    Seats in this cabin start at over $3,500 one-way.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Directly behind business class is the premium economy class, the smallest on the aircraft with only three rows.

    Directly behind business class is the premium economy class, the smallest on the aircraft with only three rows.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Only 28 seats can be found in this cabin, arranged in a standard 2-4-2 configuration.

    Only 28 seats can be found in this cabin, arranged in a standard 2-4-2 configuration.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Paired seats can be found along the cabin wall, ideal for couples or solo travelers, while the center aisle is better for larger groups.

    Paired seats can be found along the cabin wall, ideal for couples or solo travelers, while the center aisle is better for larger groups.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    These seats boast a width of 19 inches, one more than regular economy, but a 38-inch pitch that makes the journey more bearable.

    These seats boast a width of 19 inches, one more than regular economy, but a 38-inch pitch that makes the journey more bearable.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    And down below, there's even a footrest.

    And down below, there
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Amenities at each seat include a personal in-flight entertainment screen, personal reading lamp, 110v AC power outlet, USB charging port, coat hangar, water bottle holder, adjustable headrest, and pillow and blanket kit.

    Amenities at each seat include a personal in-flight entertainment screen,  personal reading lamp, 110v AC power outlet, USB charging port, coat hangar, water bottle holder, adjustable headrest, and pillow and blanket kit.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    One of the major selling points for these seats is the 13.3-inch high-definition in-flight entertainment screen. These are touch-screen and can also be controlled by a remote.

    One of the major selling points for these seats is the 13.3-inch high-definition in-flight entertainment screen. These are touch-screen and can also be controlled by a remote.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    The tray table is housed in the armrest. It's a solid piece and adjustable.

    The tray table is housed in the armrest. It
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    And finally, the economy cabin takes up the last 21 rows with 187 seats.

    And finally, the economy cabin takes up the last 21 rows with 187 seats.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    It starts with a small six-seat cabin housing 51 seats, bordered by the premium economy section and a row of lavatories.

    It starts with a small six-seat cabin housing 51 seats, bordered by the premium economy section and a row of lavatories.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    The larger rear cabin houses the final 16 rows with 136 seats in total.

    The larger rear cabin houses the final 16 rows with 136 seats in total.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Seats in economy are configured in the standard 3-3-3 configuration for the A350, which means that a passenger could get stuck in a middle seat.

    Seats in economy are configured in the standard 3-3-3 configuration for the A350, which means that a passenger could get stuck in a middle seat.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    But the flight won't be filling up too much in its early days for that to be a problem.

    But the flight won
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Each seat offers 32 inches of pitch and 18 inches of width.

    Each seat offers 32 inches of pitch and 18 inches of width.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    There are also touch-screen in-flight entertainment systems with 11-inch screens. There are no remotes at these seats but the system does have device pairing capabilities.

    There are also touch-screen in-flight entertainment systems with 11-inch screens. There are no remotes at these seats but the system does have device pairing capabilities.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    The tray table is foldable and even comes with a mirror. This setting would be ideal for enjoying a beverage, for example.

    The tray table is foldable and even comes with a mirror. This setting would be ideal for enjoying a beverage, for example.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    And then when it's time to eat or do work on a laptop, it can extend fully.

    And then when it
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    For small cups, there's even a standalone cup holder.

    For small cups, there
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    In-seat power is offered through a passenger-facing 110v AC power outlet and USB charging port.

    In-seat power is offered through a passenger-facing 110v AC power outlet and USB charging port.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    The multi-layer seat-back pocket offers seat storage and is also contoured for additional shin space.

    The multi-layer seat-back pocket offers seat storage and is also contoured for additional shin space.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    And headrests are adjustable to get the best fit for each passenger.

    And headrests are adjustable to get the best fit for each passenger.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    The economy class cabin is what separates this flight from the Singapore-Newark flight, which only had business class and premium economy class.

    The economy class cabin is what separates this flight from the Singapore-Newark flight, which only had business class and premium economy class.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    But offering economy will open this flight to more passengers who rely on it to get home or for essential travel, offering the convenience of a non-stop flight without the high prices of a business class or premium economy class ticket.

    But offering economy will open this flight to more passengers who rely on it to get home or for essential travel, offering the convenience of a non-stop flight without the high prices of a business class or premium economy class ticket.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    And if the flights do remain empty, an economy flyer could find themselves with an entire row to themselves.

    And if the flights do remain empty, an economy flyer could find themselves with an entire row to themselves.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    This is the business end of the aircraft, the cockpit.

    This is the business end of the aircraft, the cockpit.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    As one of Airbus' newest jets, the A350 has an advanced cockpit setup with no shortage of high-definition screens to replace traditional gauges.

    As one of Airbus
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Everything the pilot needs is at the click of a mouse, including aeronautical and airport charts.

    Everything the pilot needs is at the click of a mouse, including aeronautical and airport charts.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    Two sets of crew take turns flying the aircraft, swapping multiple times during the fleet due to its extended length.

    Two sets of crew take turns flying the aircraft, swapping multiple times during the fleet due to its extended length.
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

    And in between shifts, they'll retire to a crew rest area for some much-needed sleep.

    And in between shifts, they
    A Singapore Airlines Airbus A350-900 XWB operating the world's longest flight between Singapore and New York.      Thomas Pallini/Business Insider

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