Inside the American Airlines Admirals Club at New York's John F. Kennedy International Airport.Thomas Pallini/Business Insider
- American Airlines just reopened its Admirals Club at New York's John F. Kennedy International Airport as local restrictions ease and more premium flyers return to the skies.
- Lounging during the pandemic has largely moved away from extravagances and more towards providing a quiet, clean place to wait before a flight.
- Most of the food options are small bites but some luxuries do remain, however, including complimentary avocado toast and the lounge's fan-favorite soups.
American Airlines is reopening more of its Admirals Club lounges at airports across the country as localities ease indoor dining restrictions and more flyers return to the skies following a disappointing summer for the industry.
Locations at 16 US airports have opened their doors and more are ready to welcome passengers again as demand dictates. But flyers returning the premium lounges can expect a different experience than when they last visited.
New safety features have been implemented across the lounge from the check-in desk to the restroom door. These lounges are most often frequent by the airline's top customers – including business travelers – and American is desperate to get them back in the sky safely and with confidence.
The focus isn't so much on extravagances but giving visitors a quiet, serene place to relax before their flights, especially as tensions still run high among the traveling public. There's still a variety of complimentary snacks and beverages but not enough to draw people to the airport hours before their flight just to enjoy all that the lounge has to offer.
In New York, American is also doing the most it can while abiding with local restrictions that only just permitted indoor dining within city limits and allowed for the reopening of its Terminal 8 lounge.
Take a look inside the newly-reopened Admirals Club at JFK Airport.
American's top flyers – including certain elite status holders or those flying first class from New York to California or international destinations — can use the private Flagship First check-in area at Terminal 8.
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The walled-off check-in area offers privacy to the high-profile clientele that frequently utilizes the airline's ultra-premium cabin.
American Airlines' first class check-in at JFK Airport.
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Plexiglass partitions help keep American employees separated from passengers when checking in and everybody is required to wear a mask.
American Airlines' first class check-in at JFK Airport.
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After the security checkpoint, it's a short walk and elevator ride up to American's premium lounge, known as the Admirals Club, where plexiglass partitions have similarly been installed and agents are spaced across the row of five podiums.
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Hand sanitizer stations are also more common than beverage stations as they've been scattered throughout the space, particularly at the entrance and near touchpoints like the food buffet.
American Airlines' Admirals Club at JFK Airport.
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Upon arrival, visitors will notice that the lounge staff plays a more proactive role, escorting passengers into the lounge and advising a specific seating area to maintain distancing.
American Airlines' Admirals Club at JFK Airport.
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American has consolidated all of its Terminal 8 lounge operations to this space, reserving the larger rooms for overflow.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
This lounge just recently reopened as New York City only permitted indoor dining on September 30.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
A typically weekday morning would see this lounge filled with premium flyers heading to any one of American's top destinations including Los Angeles, San Francisco, Phoenix, Miami, but the reduced flying has meant fewer lounge patrons across all airlines.
American Airlines' Admirals Club at JFK Airport.
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There's only a handful of departures from the terminal for the day and few international departures as the world remains largely closed off to Americans.
American Airlines' Admirals Club at JFK Airport.
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A large banner outside the lounge details the changes that visitors can expect, including the face mask requirement, revised food, and beverage offering, and capacity limits.
American Airlines' Admirals Club at JFK Airport.
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The maximum number of people that can be accommodated in the space is around 100 with a 50% capacity cap.
American Airlines' Admirals Club at JFK Airport.
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But staff say that they don't often have to turn people away since the lounge is often quiet.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
Social distancing reminders lead the way into the lounge, with cleaning staff almost always around to immediately clean any used areas, furthering the sense of safety.
American Airlines' Admirals Club at JFK Airport.
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The airline has scaled back on its offering but still offers a complimentary spread of food.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
Most of the items come pre-packaged, including bagels...
American Airlines' Admirals Club at JFK Airport.
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Hot and cold cereals...
American Airlines' Admirals Club at JFK Airport.
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Yogurt...
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
Muffins, hard-boiled eggs, and fruits. It's undoubtedly a reduced offering but might be the only choice for some flyers as the terminal's restaurants remain largely closed.
American Airlines' Admirals Club at JFK Airport.
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More fruit can also be found at the bar...
American Airlines' Admirals Club at JFK Airport.
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Along with snacks like Skittles and snack mix.
American Airlines' Admirals Club at JFK Airport.
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The new flagship offering of the lounge, however, is the complimentary avocado toast station.
American Airlines' Admirals Club at JFK Airport.
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Crafted and served by lounge staff, the hearty snack comes with optional toppings including feta cheese, tomatoes, eggs, onions, meat, and hot sauce.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
Two of American's fan-favorite soups also on tap: french onion soup and broccoli cheddar soup.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
The soup pots are kept behind the bar for staff to serve, which American's lounge staff says helps keep the food stations clean.
American Airlines' Admirals Club at JFK Airport.
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That's a common trend in the lounge as even the most minor spills can leave a poor impression while trying to portray a heightened sense of cleanliness.
American Airlines' Admirals Club at JFK Airport.
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Case in point, employees are expected to sanitize seating areas as soon as a passenger has finished using it.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
Even this normally self-serve water station is controlled by lounge staff.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
The fewer shared touchpoints in the lounge, the better.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
Extra precautions are also taken with the areas that can't be controlled by staff, such as these beverage machines.
American Airlines' Admirals Club at JFK Airport.
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The coffee machine touchscreen has been coated with an antimicrobial that kills bacteria.
American Airlines' Admirals Club at JFK Airport.
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And this soft beverage machine isn't really out of service but American doesn't want passengers to use it until a new mobile device connectivity function can be installed so users don't have to touch the screen.
American Airlines' Admirals Club at JFK Airport.
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That commitment to cleanliness shows with staff always around to sanitize and clean seating areas for the next guest to use.
American Airlines' Admirals Club at JFK Airport.
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Elsewhere in the lounge, most seating areas are still open to the public.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
Large tables aren't blocked off and all passengers can still use them as desired.
American Airlines' Admirals Club at JFK Airport.
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On each table is also a QR code that passengers can scan to bring up the lounge's food and drink menu, an alternative to paper menus.
American Airlines' Admirals Club at JFK Airport.
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The only off-limits room in the lounge is the kids room.
American Airlines' Admirals Club at JFK Airport.
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The high touchpoint room was viewed as a potential safety hazard and is now reserved for individual families traveling together at the discretion of the lounge staff, as was the case when a celebrity family recently visited the terminal.
American Airlines' Admirals Club at JFK Airport.
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Some seats in the lounge naturally lend themselves to social distancing and did so even before the pandemic, as people expect privacy in an exclusive lounge.
American Airlines' Admirals Club at JFK Airport.
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These high-wall seats that form a barrier between the user and the rest of the lounge.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
And despite the natural barrier, every other seat is blocked off for an extra layer of protection.
American Airlines' Admirals Club at JFK Airport.
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Lounge chairs along the window are somewhat spaced but every other seat is still blocked off as a precaution.
American Airlines' Admirals Club at JFK Airport.
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And with great views of the tarmac, they're likely to fill up fast.
American Airlines' Admirals Club at JFK Airport.
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For business travelers, the printer and complimentary WiFi are still fully functional.
American Airlines' Admirals Club at JFK Airport.
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And these private workspaces are ideal for getting work done before a flight or making a phone call, as well, of course, for social distancing.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
Restrooms also are cleaned more regularly and the use of the lounge's showers has been temporarily suspended, another lounge trend.
American Airlines' Admirals Club at JFK Airport.
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The bathroom also features the perfect example of necessity being the mother of invention with this foot handle that allows users to open the door hands-free.
American Airlines' Admirals Club at JFK Airport.
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Hand washing guidelines are also posted next to the sink as a reminder about proper hygiene during the pandemic.
American Airlines' Admirals Club at JFK Airport.
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So while the Admirals Club experience has undoubtedly changed, the key tenant of the lounge remains a quiet, clean space to wait before a flight.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider
And though the offering may have been slightly reduced, the food and drinks still flow here.
American Airlines' Admirals Club at JFK Airport.
Thomas Pallini/Business Insider