I got a tour of Citi's new wealth hub in Singapore for high-net-worth clients, a 30,000-square-foot space with 'garden pods' for meetings. Look inside.

Katie WarrenApr 9, 2021, 08:24 IST

The space features "garden pods" for meetings.Katie Warren/Insider

I toured Citi's new wealth hub in Singapore for its high-net-worth clients.
It was designed to cater to clients with assets starting at 250,000 Singapore dollars, or about $186,000.
It felt more like an upscale lounge than a bank. It was full of trees, a free café, and "garden pods" for meetings.

Global investment bank Citi has opened a 30,000-square-foot wealth hub on Singapore's Orchard Road, the city-state's glitzy luxury shopping thoroughfare.

Katie Warren/Insider

While Citi doesn't disclose its numbers of Citigold and Citigold Private Clients, there's no shortage of wealthy potential clients in Singapore.

Xinhua/Then Chih Wey via Getty Images

I recently got a tour of the Citi Wealth Hub, which spans 30,000 square feet across four floors. The seventh floor is dedicated to the Citigold Centre for Citigold clients, who must have at least SG$250,000 ($186,000) in assets.

Katie Warren/Insider

I recently got a tour of the Citi Wealth Hub, which spans 30,000 square feet across four floors. The seventh floor is dedicated to the Citigold Centre for Citigold clients, who must have at least SG$250,000 ($186,000) in assets.

The Citigold Centre is a large glass-walled atrium with meeting pods, a cafe, and an abundance of greenery.

Citi

It certainly didn't feel like any bank I'd been in before.

Katie Warren/Insider

Each pod is set up with a round table, four chairs, and a screen where a relationship manager can advise the client using a larger screen instead of a laptop or tablet.

Katie Warren/Insider

A free cafe serves Lavazza coffee, TWG tea, and chocolate bon bons from local pastry chef Janice Wong.

Katie Warren/Insider

And there are other nooks throughout where clients can meet with their relationship manager or just lounge with a coffee.

Katie Warren/Insider

The most exclusive part of the wealth club is the Citigold Private Client Centre on the eighth floor.

Katie Warren/Insider

The Citigold Private Client Centre is a smaller, intimate space, filled with small meeting nooks - and still plenty of greenery.

Katie Warren/Insider

From this area, Citigold Private Client members can order something from the cafe with one of the staff and have it delivered to them.

Katie Warren/Insider

The wealth hub has 30 client advisory rooms that are named after national trees and flowers of countries where Citi has a presence.

Katie Warren/Insider

The Citi employees who work at the wealth hub occupy the sixth floor.

Katie Warren/Insider

The wealth hub can house more than 300 relationship managers and wealth specialists, but in Singapore, only 75% of a company's employees are currently allowed to be in the office at one time.

Katie Warren/Insider

The wealth hub can house more than 300 relationship managers and wealth specialists, but in Singapore, only 75% of a company's employees are currently allowed to be in the office at one time.

My tour of the Citi Wealth Hub made it clear that the luxe space was designed for a world where in-person meetings and events were the norm.

Katie Warren/Insider

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I got a tour of Citi's new wealth hub in Singapore for high-net-worth clients, a 30,000-square-foot space with 'garden pods' for meetings. Look inside.

Global investment bank Citi has opened a 30,000-square-foot wealth hub on Singapore's Orchard Road, the city-state's glitzy luxury shopping thoroughfare.

While Citi doesn't disclose its numbers of Citigold and Citigold Private Clients, there's no shortage of wealthy potential clients in Singapore.

I recently got a tour of the Citi Wealth Hub, which spans 30,000 square feet across four floors. The seventh floor is dedicated to the Citigold Centre for Citigold clients, who must have at least SG$250,000 ($186,000) in assets.

The Citigold Centre is a large glass-walled atrium with meeting pods, a cafe, and an abundance of greenery.

It certainly didn't feel like any bank I'd been in before.

Each pod is set up with a round table, four chairs, and a screen where a relationship manager can advise the client using a larger screen instead of a laptop or tablet.

A free cafe serves Lavazza coffee, TWG tea, and chocolate bon bons from local pastry chef Janice Wong.

And there are other nooks throughout where clients can meet with their relationship manager or just lounge with a coffee.

The most exclusive part of the wealth club is the Citigold Private Client Centre on the eighth floor.

The Citigold Private Client Centre is a smaller, intimate space, filled with small meeting nooks - and still plenty of greenery.

From this area, Citigold Private Client members can order something from the cafe with one of the staff and have it delivered to them.

The wealth hub has 30 client advisory rooms that are named after national trees and flowers of countries where Citi has a presence.

The Citi employees who work at the wealth hub occupy the sixth floor.

The wealth hub can house more than 300 relationship managers and wealth specialists, but in Singapore, only 75% of a company's employees are currently allowed to be in the office at one time.

My tour of the Citi Wealth Hub made it clear that the luxe space was designed for a world where in-person meetings and events were the norm.