Flying on a JetBlue Airways Airbus A320 with a new interior.Thomas Pallini/Business Insider
- JetBlue Airways is in the midst of a restyling effort for its Airbus A320 aircraft, the workhorse of the airline's fleet.
- A state-of-the-art in-flight entertainment system complements a brand-new colorful cabin with new features like in-seat power and adjustable headrests.
- I flew on one of the restyled aircraft from New York to Florida and was highly impressed with how advanced the system was compared to its predecessor.
The novelty of flying JetBlue Airways wore off for me long ago.
Taking 60 flights on the airline in the past five years, I found myself flying on the same aging aircraft flight after flight and it was far from an impressive experience. A typical consumer, it was the price that kept me coming back and not the extras. It got to the point where I could safely bet money on the seat-back screen being inoperable on nearly every flight I took.
Granted, the onboard experience on JetBlue is still better than most competitors, especially with the extra legroom provided in economy, free WiFi on all flights, and brand-name snack on offer. But the tired-looking cabins and hit-or-miss nature of the in-flight entertainment was a big turn-off, until now.
JetBlue began restyling its Airbus A320 fleet in May 2018 that would give its oldest fleet a modern cabin and state-of-the-art in-flight entertainment system. It would also bring the workhorse fleet up to par with the newest arrivals in JetBlue's fleet including the Airbus A321 and Airbus A321neo, and provide the first A320 cabin refresh since the airline's inception.
On a recent flight from New York to Florida, I was lucky enough to fly on one of these aircraft. And that's not just a turn of phrase as these aircraft are still few in number and most flyers likely won't know that they're actually flying on one until they've stepped onboard.
Here's how the new interior won be back as a customer.