scorecardI flew on 2 international flights: one in premium plus and another in economy. The $400 upgrade wasn't worth the cost.
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  4. I flew on 2 international flights: one in premium plus and another in economy. The $400 upgrade wasn't worth the cost.

I flew on 2 international flights: one in premium plus and another in economy. The $400 upgrade wasn't worth the cost.

Joi-Marie McKenzie   

I flew on 2 international flights: one in premium plus and another in economy. The $400 upgrade wasn't worth the cost.
A side-by-side photo of author Joi-Marie McKenzie and an image of a United Airlines plane.Joi-Marie McKenzie/Insider
  • Back in April, I flew to London from Newark, New Jersey, on a seven-hour flight on United Airlines.
  • While I chose to fly premium plus to London, I flew economy on the way back home.

I recently took a seven-hour flight to London and back to my home in Newark — one in United's premium plus and the other in economy. Let's compare the two.

I recently took a seven-hour flight to London and back to my home in Newark — one in United
The author poses next to the United plane she was about to board.      Joi-Marie McKenzie/insider

First, let's talk about the cost. A round-trip economy flight to and from London cost around $900 in April. It cost around $400 to upgrade one leg of the trip. It would've been around $1,000 to upgrade both legs of the trip.

First, let
Premium-plus seats are located behind first class, as this United plane seating chart shows.      United Airlines

When flying premium plus, I had access to a special line with a shorter wait time. This only applies to the United ticket counter and I still had to wait with everyone else to get through security. So I likely saved around 15 minutes.

When flying premium plus, I had access to a special line with a shorter wait time. This only applies to the United ticket counter and I still had to wait with everyone else to get through security. So I likely saved around 15 minutes.
A Premier Access sign for United customers at the Newark Liberty International Airport.      Joi-Marie McKenzie/insider

When I flew economy, I had to use regular United lines to check my bag. I tend to arrive at the airport nearly three hours before an international flight, so I had time to peruse the newsstands and eat dinner.

When I flew economy, I had to use regular United lines to check my bag. I tend to arrive at the airport nearly three hours before an international flight, so I had time to peruse the newsstands and eat dinner.
A newsstand at London's Heathrow Airport in April, ahead of King Charles' coronation.      Joi-Marie McKenzie/Insider

After boarding my flight to London, I was delighted to find that the premium plus seats are directly behind first class. Here's a view of my plush window seat, which came with a Saks Fifth Avenue pillow, blanket, and toiletry bag.

After boarding my flight to London, I was delighted to find that the premium plus seats are directly behind first class. Here
A premium-plus seat on United Airlines.      Joi-Marie McKenzie/Insider

The seat was a bit roomier than those in economy, and I had around 12 inches of legroom that I appreciated. The seat also included storage for any items I needed mid-air, and came with a remote for the entertainment system.

The seat was a bit roomier than those in economy, and I had around 12 inches of legroom that I appreciated. The seat also included storage for any items I needed mid-air, and came with a remote for the entertainment system.
The view from a premium-plus seat on a United Airlines flight.      Joi-Marie McKenzie/insider

Conversely, on the way home, I noticed immediately that the economy seat was smaller in size and felt like it had less cushioning. Still, I was glad it also came with a pillow and blanket.

Conversely, on the way home, I noticed immediately that the economy seat was smaller in size and felt like it had less cushioning. Still, I was glad it also came with a pillow and blanket.
An economy seat on an international United Airlines flight.      Joi-Marie McKenzie/Insider

One of the major differences in economy was that I had less legroom — around 8 inches. Still, it was bearable. I also didn't have a sleek remote and instead used a touch screen to access in-flight entertainment.

One of the major differences in economy was that I had less legroom — around 8 inches. Still, it was bearable. I also didn
A view from a seat in economy on United Airlines.      Joi-Marie McKenzie/insider

There was also a major difference in the food. In premium plus, I was served my meal on a small tablecloth and had actual silverware. My complimentary wine also came in an actual glass.

There was also a major difference in the food. In premium plus, I was served my meal on a small tablecloth and had actual silverware. My complimentary wine also came in an actual glass.
The author's meal in premium plus: smothered chicken, potatoes, a salad, and dessert.      Joi-Marie McKenzie/insider

While I appreciated the amount of food — smothered chicken with potatoes and onions alongside a salad and dessert — it wasn't my favorite. The gravy didn't seem to move.

While I appreciated the amount of food — smothered chicken with potatoes and onions alongside a salad and dessert — it wasn
A chicken dish served on a United flight in premium plus.      Joi-Marie McKenzie/Insider

I was thrilled that before landing in London, I was also served a hot breakfast. I thought this meal was slightly better — though the French toast was a bit soggy. Still, the fresh fruit was delicious.

I was thrilled that before landing in London, I was also served a hot breakfast. I thought this meal was slightly better — though the French toast was a bit soggy. Still, the fresh fruit was delicious.
A photo of breakfast on a United Airlines flight when you're sitting in premium plus.      Joi-Marie McKenzie/Insider

Meanwhile, in economy, everything — including my complimentary glass of wine — was served in plastic and there was no tablecloth.

Meanwhile, in economy, everything — including my complimentary glass of wine — was served in plastic and there was no tablecloth.
The author's meal in economy: pasta, salad, and a dessert.      Joi-Marie McKenzie/insider

But this time, I loved my meal. It's true: I am a pasta girlie. And when it comes to my table hot and drenched in a ton of sauce, I am obsessed. I ate every last drop.

But this time, I loved my meal. It
A close-up of the dinner meal that is served in economy, which was a pasta dish with a side salad.      Joi-Marie McKenzie/Insider

Because I took an afternoon flight home, I was also offered a warm snack in economy. While I didn't find my cheesy baguette tasty, I appreciated the bite to eat.

Because I took an afternoon flight home, I was also offered a warm snack in economy. While I didn
The snacks offered in economy included a spicy cheddar baguette.      Joi-Marie McKenzie/Insider

Another major difference was the amenities. In premium plus, my flight came with this adorable toiletry bag that included a toothbrush, chapstick, lotion, socks, earplugs, and a sleep mask.

Another major difference was the amenities. In premium plus, my flight came with this adorable toiletry bag that included a toothbrush, chapstick, lotion, socks, earplugs, and a sleep mask.
A look inside the toiletry bag given in premium plus on United Airlines.      Joi-Marie McKenzie/Insider

I didn't get a cute toiletry bag in economy, but I did get a complimentary pair of earbuds (right). In premium plus, however, you get an over-the-ear pair (left).

I didn
Headphones provided in premium plus (left) and earbuds provided in economy (right) on United Airlines.      Joi-Marie McKenzie/Insider

Although I enjoyed having more legroom and a comfier seat in premium plus, overall, I didn't think my upgrade was worth the price for an international flight.

Although I enjoyed having more legroom and a comfier seat in premium plus, overall, I didn
A view of United Airlines' planes from the author's seat.      Joi-Marie McKenzie/Insider

With the exception of the toiletry kit, all of the luxury items I got in premium plus, I also got in economy — from the pillow and blanket to the headphones. I also preferred the food better in economy and still got a free glass of wine.

With the exception of the toiletry kit, all of the luxury items I got in premium plus, I also got in economy — from the pillow and blanket to the headphones. I also preferred the food better in economy and still got a free glass of wine.
A photo of a United Airlines plane on a tarmac at London's Heathrow airport.      Joi-Marie McKenzie

Perhaps I need to upgrade to business or first class next time, otherwise, I'll stick to economy when going overseas.

Perhaps I need to upgrade to business or first class next time, otherwise, I
The view from United Airline's flight to London from Newark as the sunset.      Joi-Marie McKenzie/insider

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