+

Cookies on the Business Insider India website

Business Insider India has updated its Privacy and Cookie policy. We use cookies to ensure that we give you the better experience on our website. If you continue without changing your settings, we\'ll assume that you are happy to receive all cookies on the Business Insider India website. However, you can change your cookie setting at any time by clicking on our Cookie Policy at any time. You can also see our Privacy Policy.

Close
HomeQuizzoneWhatsappShare Flash Reads
 

Here’s how much money you’re entitled to if an airline bumps you from an overbooked flight

Dec 21, 2022, 21:33 IST
Business Insider
In this chaotic summer travel season, you're entitled to a payout if you're involuntarily booted from an overbooked flight.Robert Alexander/Getty Images
  • If last summer is anything to go by, holiday travel this winter could get chaotic.
  • US regulations say you're entitled to a payout if you're involuntarily bumped from a flight.
Advertisement

A summer marked by canceled flights, staffing shortages, and lost bags has many travelers wondering whether the flightmares will continue into the holiday season.

In the event that chaos strikes this winter, it's important to know your rights. If an airline bumps you from an overbooked flight, you may be entitled to significant compensation.

When airlines need to pay bumped passengers

If a flight is overbooked, and more passengers show up than the airline anticipated, the airline is first required to ask if anybody is willing to voluntarily give up their seat, according to the US Department of Transportation. Airlines often offer vouchers or other compensation to passengers who agree to be rebooked on a later flight.

If there aren't enough volunteers, airlines may resort to bumping passengers, which the DOT calls "involuntary denied boarding." According to the agency, travelers are eligible for compensation if they: had a confirmed reservation, checked in on time, arrived at their gate on time, and will be delayed by at least one hour due to rebooking.

How much involuntarily bumped passengers are entitled to receive

The amount an airline has to pay involuntarily bumped passengers depends on the price of their ticket and the amount of time they'll be delayed in getting to their destination, according to federal regulations.

Advertisement

For domestic flights, passengers delayed by 1-2 hours are entitled to 200% of their one-way fare. Airlines can decide to cap the amount at $775.

Those delayed by two hours or more are entitled to 400% of their one-way fare, capped at $1,550.

For international flights, passengers delayed by 1-4 hours are entitled to 200% of their one-way fare, also capped at $775.

Those delayed by four hours or more are eligible for 400% of their one-way fare, capped at $1,550.

In most cases, airlines have to provide compensation at the airport on the same day, according to the DOT.

Advertisement

When airlines aren't required to pay bumped passengers

There are a handful of situations in which the regulations outlined above don't apply.

According to the DOT, passengers aren't entitled to a payout if they're involuntarily bumped due to an aircraft change or weight and balance issues. The rules also don't apply to charter flights, small aircraft that hold fewer than 30 passengers, and flights originating outside the US.

You are subscribed to notifications!
Looks like you've blocked notifications!
Next Article