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Carnival Cruise Line is threatening rowdy passengers with a $500 fine to tackle increasingly bad behavior on board its ships

Oct 6, 2022, 18:57 IST
Business Insider
Carnival Pride, a Spirit-class cruise ship operated by Carnival Cruise Line, sails across the Tagus River.Horacio Villalobos#Corbis/Corbis via Getty Images
  • Carnival Cruise Line said disruptive guests face a $500 fine, detainment, and disembarkment.
  • The warning applies to passengers whose behavior impacts the enjoyment and safety of those on board.
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Carnival Cruise Line has announced new rules that could lead to disruptive guests being fined $500 as it attempts to deal with increasingly rowdy passengers.

The US cruise company recently added a warning under the compliance with rules section in its Ticket Contract.

Carnival wrote in the contract that any passenger whose behavior impacts "the comfort, enjoyment, safety or well-being of other guests or crew" is expected to be detained onboard and taken off the ship. The passenger could also be banned from sailing on Carnival Cruises in the future, per the contract.

Violating the disruptive behavior clause could lead to a fine of $500 and "reimbursement of expenses incurred by Carnival as a result of the detainment or disembarkation," the company wrote in the contract.

"Disruptive behavior will not be tolerated," it added.

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A spokesperson for Carnival told Insider there has been "an increase in more agitated behavior by a small number of guests."

"Our commitment to the health, safety and security of all of our guests and team members is being demonstrated through the implementation of various measures to assure that our ships remain a welcoming, family-friendly place, including a revised guest code of conduct," the spokesperson said.

The spokesperson said this trend was affecting other areas of the tourism industry, including amusement parks, sporting events, and airlines.

Flight attendants told Insider's Hannah Towey that this summer's mass cancellations and delays have increased the risks of unruly passenger incidents. The Federal Aviation Administration (the FAA) in July proposed that airlines installed a second cockpit barrier on commercial flights to protect crews and prevent passenger violence.

Since the pandemic started in 2020, the cruise industry has been navigating rocky waters. Like many operators, Carnival has experienced a worker shortage and higher demand than available ships. It also experience disruption when Hurricane Ian descended on Florida, recently.

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Some companies have recently dropped their ticket prices. For example, one four-night Carnival cruise from Orlando to the Bahamas costs $26 a day.

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