United Airlines will provide a hotel voucher if a passenger experiences a delay that is the fault of the airline and "is expected to exceed four hours between the hours of 10 p.m. to 6 a.m. local time," according to the airline's contract of carriage.
If a hotel room is not available, United says it will provide "reimbursement for one night's lodging in the form of an electronic travel certificate that may be applied to future travel" with the airline.
United recommends talking to a customer service agent about overnight options to see if you're eligible for additional accommodations.
"Although we don't provide free hotel stays if your flight is delayed or canceled for reasons outside our control, we may be able to get you discounted hotel stays and free toiletries if you can't get to your checked bags for the evening," the United Airlines website says. "If you don't need your bags for your overnight stay, they'll end up on tomorrow's flight with you."
United defines travel disruptions outside of the company's control as including:
1. Any condition beyond UA's control including, but not limited to, meteorological or geological conditions, acts of God, riots, terrorist activities, civil commotions, embargoes, wars, hostilities, disturbances, or unsettled international conditions, either actual, anticipated, threatened or reported, or any delay, demand, circumstances, or requirement due directly or indirectly to such condition.
2. Any strike, work stoppage, slowdown, lockout, or any other labor-related dispute involving or affecting UA's services.
3. Any governmental regulation, demand or requirement.
4. Any shortage of labor, fuel, or facilities of UA or others.
5. Damage to UA's Aircraft or equipment caused by another party.
6. Any emergency situation requiring immediate care or protection for a person or property.
7. Any event not reasonably foreseen, anticipated or predicted by UA.
"Whenever there's a delay or cancellation, we work with customers to get them on their way as quickly as possible. Depending on the cause, those options can include hotel and food vouchers," a spokesperson for United said in an emailed statement.