- A TikToker named Jas says she accidentally booked an entire hotel in Bali after reserving an Airbnb.
- Jas says she booked the property for a lower rate "a year in advance."
A TikToker said she wanted to book a single Airbnb but mistakenly reserved an entire hotel in Bali for just over $3,000 for a week.
In the video posted earlier this week, Jas (@jxx), who according to her TikTok bio works as a "social media manager," told the tale to her more than 211,000 followers.
She captioned the TikTok: "WHY DOES STUFF LIKE THIS ALWAYS HAPPEN TO ME LOL." The video has gone viral and had over 2.7 million views and 282,000 likes as of Sunday.
Jas and a representative for Airbnb did not immediately respond to Insider's request for comment.
The property Jas shared on her TikTok appears to be this Airbnb listing of a four-bedroom villa in Ubud, a town in Bali. It has a 4.8 rating and says it provides "a relaxing atmosphere as well as a real tropical experience." The listing says it can host 11 guests and goes for $538 a night.
@jxx WHY DOES STUFF LIKE THIS ALWAYS HAPPEN TO ME LOL
♬ original sound - Jas
In the video, Jas said she booked the property "a year in advance" for a family vacation. She said she let her grandparents choose the place, and they picked "the most expensive one" out of the options.
Before leaving for the trip, Jas told her followers she anticipated issues.
"I just know there's going to be problems with this because, like, Bali increases their prices for everything every single year," Jas said. She added she was concerned her reservation would be canceled or doubled in price since she paid a lower rate.
Before her vacation, Jas chatted with the owner of the villa
Jas said she chatted with the property owner a week before her trip and learned it was under new management. The owner told her the price, accommodations, and amenities had all changed since she first booked, she said.
Jas said the owner seemed confused and "frantic" about how she got such a low price, since the cheapest price the hotel usually charged was $1,400 a night.
Jas told her followers that by the end of their conversation, the owner seemed OK and said he'd "take an L on this."
In the video, she shares a photo of the property with a large pool and resort-style building in the background.
Jas noticed the first red flag on the way to the property
Jas said the first "red flag" she noticed was on the way to the villa, when she realized the property was labeled a "hostel" on Google Maps. She was also confused when she saw a "till," or cash register, in the kitchen.
Jas said the owner told her more guests would join since she booked "a special rate."
Jas objected to the owner. "I just booked it. No one explained that there was going be other people staying here," she said in the video.
"'I understand I can't use all the bedrooms. That's fine,' but I was like, 'There's no way I'm staying here with my family if other people are going to be staying here,'" Jas continued, recounting her conversation with the owner.
"It's a huge fucking villa but a small hotel," she added.
Jas said the owner understood her concern and canceled the other guests' reservations.
"So basically, there are seven of us, me and my family. I think there's like 12 bedrooms. I think it sleeps like 18 people. There's like a full-time bartender, a kitchen, a chef, like an actual restaurant in the fucking thing, and it's literally just me and my family here," Jas said at the end of the video.
In a follow-up TikTok a day later, Jas gave viewers a closer look at the property, which, according to her, has "full-time security."
@jxx Replying to @Danielle Akers ♬ original sound - Jas
Jas starts the tour by showing the pool and outdoor area, which includes lounge chairs and a Ping-Pong table. She then pans to a living room with a rectangular blue sofa surrounding a firepit. Another portion of the video shows a pool table, a vast kitchen area, and a table that fits "20 people."
The rooms on the property appear only accessible from the outside, like in a hotel, and require a key card for entry. Jas said the rooms on both the upper and lower levels are "small" and similar to hotel rooms.
"I think you can see what I mean now. Its like definitely got the capabilities of being a hotel but it's a small hotel. Huge Airbnb, but a very small hotel," Jas said at the end of the video.
In total, Jas' vacation cost over $5,200
In a third TikTok about her booking posted Sunday, Jas broke down the price of her Bali vacation.
@jxx I mean for 7 people eating out every day that’s not bad?!
♬ original sound - Jas
Jas said her family took affordable day excursions and only ate at a fancy restaurant once, paying "200 quid" for all seven people, which according to her, "was still really cheap." For most of her stay, Jas' family ate at the villa or restaurant beside it.
She said she got day passes to a gym several times, which cost £10 for each visit.
Jas said her family's entire trip cost £4,100, which is about $5,270.