A newlywed couple missed their $3,500 honeymoon because the groom's passport got wet

• A newylwed couple had to cancel their honeymoon to Turkey because the groom's passport got wet.
• He said an airline employee warned him the water damage might make it difficult to get into Turkey.

A newlywed couple's dream honeymoon to Turkey was ruined after they said they were denied check-in because the groom's passport got wet.

Muhammad Fikry Bin Azman and his wife, Nur Amira Fatin Binti Norazmi, paid a travel agency 16,000 Malaysian ringgit, which is around $3,482, for a nine-day tour of Turkey to celebrate their nuptials, Malaysian news outlet mStar reported.

Fikry, who had been working as a cleaner in Singapore, told AsiaOne last week that he had started saving for their honeymoon since they got engaged in April.

He said they were unable to get the money refunded.

The unfortunate incident occurred after Fikry got caught in a thunderstorm on December 16.

His passport, which was in a bag that was not waterproof and was not in a protective case, got soaked during the downpour, he told mStar.

When he arrived at Kuala Lumpur International Airport the next day, Fikry realized his passport was still wet when their tour guide asked to see it.

He desperately tried to dry it in the airport bathroom, using a hand dryer, but it was no use.

Fikry posted about the incident on TikTok, where he wrote in the comments that an airline employee warned him the water damage might make it difficult to get into Turkey, the South China Morning Post reported.

The TikTok video suggests that the couple was due to fly with Turkish Airlines. Neither Fikry nor the airline immediately responded to Business Insider's requests for comment.

In the US, the Department of State makes it clear on its website that "passports that have water damage can no longer be used and should be replaced."

Those needing to replace a water-damaged passport have to apply in person, it adds.